This document discusses body language and non-verbal communication. It states that 55% of communication is body language, 38% is voice modulation, and only 7% is the actual words. It describes different body language signals including posture, handshakes, gestures, head nods, and facial expressions. Posture can signal dominance through standing erect with hands on hips, while handshakes can vary in intensity from a simple grasp to using both hands to convey strong feelings. Gestures like fist clenching can indicate aggression while touching one's face can show anxiety or evaluation.