A Social Media Revolution >
       What s
       What’s Next ?
Jeffrey Stewart
  ff
Partner, CTO                      A Social Media Evolution
Phone: 815.262.7252                    > Wh t’
                                         What’s   N t?
                                                  Next?
Fax: 815.962.2189
stew@trekk.com
www.Trekk.com
                It’s about Integration,
Twitter.com/JeffreyAStewart
Facebook.com/JAStewart
             Conversations and Influence
LinkedIn.com/in/jeffreyastewart
LinkedIn com/in/jeffreyastewart
Where Have We Been?


      Where Are We Now?


   Where are we Going ?
The Mass Media
        Bubble
Rise of Digital Media
  se o g ta ed a
Social
Media’s
Global
Reach
Waaayyy B k In
W       Back
Presidential Campaign Trends

  “Thomas Jefferson used newspapers to win the p
            ff               p p               presidency,
                                                        y
 F.D.R. used radio to change the way he governed, J.F.K. was
  the first president to understand television, and Howard
       Dean saw the value of the Web for raising money. But
 Senator Barack Obama understood that you could use the Web
 to   lower the cost of building a political brand, create a
      l      h
      sense of connection and engagement, and
 dispense with the command and control method of governing to
 allow   people to self-organize to do the work.”
                                            ‐ The New York Times
Obama Email Updates

•   Email Alerts
•   News Releases
•   Event Reminders
•   Solicitations
•   Email Newsletters
•   13M+ Addresses
•   1B+ Messages
Cause or Effect?
                 The Obama campaign had
                   Unprecedented
                        Social Media usage

            Could popular culture be too far
                                   behind?


How many h
H        heard mention of
             d    ti    f
Twitter
This time last year?
Tonight Show with Conan O’Brien
              Twitter Tracker
Late Night with
      Jimmy Fallon

      The Bryan
      Brinkman
      Experiment




@ y
@bryanbrinkman
“ Twitter is a passing fad that is
  sweeping the nation ”

                          John Stewart, 2009
Where Are We Now?
Whitehouse Open
for Questions?
Helen Thomas:
                          Helen Thomas:
                          Obama “controlling 
                          the press”




Protector of the Public ?
               Or protector of the
                         Status Q ?
                         S      Quo
Organizations have natural defenses
that fight Ch
           Change
  "I would rather be tied up to stakes in the
   I would rather be tied up to stakes in the 
  Kalahari Desert, have honey poured over me 
  and red ants eat out my eyes than open a 
  Twitter account,” – Maureen Dowd 


               "I don't know anything about the Twitter.“ "You know 
               what it reminds me of," the host said, "I'm thinkin' of,
                 h          d        f" h h         d "' h k ' f
                oh yeah, a waste of time.“ – David Letterman 


  Bill Maher ‐ Twittering users are displaying the 
  self absorption that will destroy us all
The   Change Constant
Biz Stone on where change originates
But   Many Do Get It
What are they Doing ?
•   Status
•   Blogs
    Bl
•   Wiki’s
•   Discussions
•   Reviews
A meme (pronounced /ˈmiːm/, rhyming with 
"cream"[1]) is a postulated unit or element of cultural
 cream [ ]), is a postulated unit or element of cultural
ideas, symbols or practices, and is transmitted from one 
mind to another through speech, gestures, rituals, or 
                        g p        ,g      ,        ,
other imitable phenomena.
Bookmark   Sharing
Finding




Looking For Something
Twittering
Googling
Facebooking
Binging
Social network and blogging sites are
now the f
        fourth most popular activity
                h
on the Internet
How many degrees away are you from Kevin Bacon?
Your Social Graph
Don t cross the streams. 
Don't cross the streams
It would be bad…
Ads can become Socially Aware …Bad?
Some are organized to Deliver
                           Others Not
It’s about Reputation and Influence
Where are we Going ?
Roads? Where we re 
Roads? Where we’re
going, we don’t need 
roads.
Wired’s Kevin Kelly - "Web 3.0"

                                     We have to get better at 
The price of 
The price of                         believing the impossible.
personalization is 
transparency… 
transparency…
                                            It’s easier to Google 
        The World Wide Web, as              then to remember
        we know it, is only 5,000 
           k      it i   l 5 000
        days old.



          Attention is the only currency of value, the only scarcity left.
Is your next laptop in the Clouds?
Or via wireless
           and mobile
Jeremiah Owyang defines
5 Era’s of th Social W b
  E ’ f the S i l Web
Will we use Real-Time Search?
Redfines Email
         Email,
Messaging, Collaboration?
Can it search the Semantic Web?
“We turn the world of blogs into math”



                                  "Doritos munchers bikers for
                                   Doritos munchers, bikers for 
                                  Obama, MINI Coooper
                                  enthusiasts. Once [J.D. Power] 
                                  has sorted bloggers into 
                                  tribes, it can start digging for 
                                  correlations between tribes 
                                  and products."

                                  Stephen Baker
                                  The Numerati




      Can it tell you how people Feel ?
Integrate   Integrate Integrate
                          g
SFDC Service Cloud
Skittles.com
Skittles com
API s
API’s
 like those from




                   enable you to manage
                     Connections
                        between platforms
                                               and
                                            People
You can p ug into the
 ou ca plug to t e
            Pulse
          of the Web
Social graphs
      can be used
           to build
     Circles
of Trust and Influence
Seed the Clouds
   With web-to-everywhere



                            •Search Engines
                               Meta‐Data
                               Keywords
                            •Social Search
                               Bookmarks
                               Refer a Friend
                               R f      Fi d
                            •Semantic Search
                               Structures
                               Microfomats
Sustain Your Buzz
  Via Streams / Memes/ Waves




                 → Initiate Conversations
                    → Cultivate Recommendations

                 → Establish Reputation
                 → Establish Reputation

                      → Influence Perceptions

                    → Trust Though Authenticity
Create
message
Roadmaps
to strategically
engage
Define and Track
Touchpoints
To ch oi ts
for measuring ROI
In the future, Marketing Communications will be
  integrated with   ALL Media to influence behavior




                          The time is now to start adopting
                            Influence Marketing
See your 
  future. 
  future
 Be your 
  future. 
May, make, 
May, make,
 make it, 
 make it. 
     k it
Make your 
  future
A Social Media Evolution   Whats Next?

A Social Media Evolution Whats Next?

  • 1.
    A Social MediaRevolution > What s What’s Next ?
  • 2.
    Jeffrey Stewart ff Partner, CTO A Social Media Evolution Phone: 815.262.7252 > Wh t’ What’s N t? Next? Fax: 815.962.2189 stew@trekk.com www.Trekk.com It’s about Integration, Twitter.com/JeffreyAStewart Facebook.com/JAStewart Conversations and Influence LinkedIn.com/in/jeffreyastewart LinkedIn com/in/jeffreyastewart
  • 3.
    Where Have WeBeen? Where Are We Now? Where are we Going ?
  • 4.
  • 5.
    Rise of DigitalMedia se o g ta ed a
  • 6.
  • 7.
    Waaayyy B kIn W Back
  • 8.
    Presidential Campaign Trends “Thomas Jefferson used newspapers to win the p ff p p presidency, y F.D.R. used radio to change the way he governed, J.F.K. was the first president to understand television, and Howard Dean saw the value of the Web for raising money. But Senator Barack Obama understood that you could use the Web to lower the cost of building a political brand, create a l h sense of connection and engagement, and dispense with the command and control method of governing to allow people to self-organize to do the work.” ‐ The New York Times
  • 11.
    Obama Email Updates • Email Alerts • News Releases • Event Reminders • Solicitations • Email Newsletters • 13M+ Addresses • 1B+ Messages
  • 22.
    Cause or Effect? The Obama campaign had Unprecedented Social Media usage Could popular culture be too far behind? How many h H heard mention of d ti f Twitter This time last year?
  • 23.
    Tonight Show withConan O’Brien Twitter Tracker
  • 24.
    Late Night with Jimmy Fallon The Bryan Brinkman Experiment @ y @bryanbrinkman
  • 25.
    “ Twitter isa passing fad that is sweeping the nation ” John Stewart, 2009
  • 26.
  • 27.
  • 28.
    Helen Thomas: Helen Thomas: Obama “controlling  the press” Protector of the Public ? Or protector of the Status Q ? S Quo
  • 29.
    Organizations have naturaldefenses that fight Ch Change "I would rather be tied up to stakes in the I would rather be tied up to stakes in the  Kalahari Desert, have honey poured over me  and red ants eat out my eyes than open a  Twitter account,” – Maureen Dowd  "I don't know anything about the Twitter.“ "You know  what it reminds me of," the host said, "I'm thinkin' of, h d f" h h d "' h k ' f oh yeah, a waste of time.“ – David Letterman  Bill Maher ‐ Twittering users are displaying the  self absorption that will destroy us all
  • 30.
    The Change Constant
  • 31.
    Biz Stone onwhere change originates
  • 32.
    But Many Do Get It
  • 33.
    What are theyDoing ? • Status • Blogs Bl • Wiki’s • Discussions • Reviews A meme (pronounced /ˈmiːm/, rhyming with  "cream"[1]) is a postulated unit or element of cultural cream [ ]), is a postulated unit or element of cultural ideas, symbols or practices, and is transmitted from one  mind to another through speech, gestures, rituals, or  g p ,g , , other imitable phenomena.
  • 34.
    Bookmark Sharing
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
    Social network andblogging sites are now the f fourth most popular activity h on the Internet
  • 41.
  • 42.
  • 43.
    Don t cross the streams.  Don't crossthe streams It would be bad…
  • 44.
    Ads can becomeSocially Aware …Bad?
  • 45.
    Some are organizedto Deliver Others Not
  • 46.
  • 47.
    Where are weGoing ?
  • 48.
    Roads? Where we re  Roads? Wherewe’re going, we don’t need  roads.
  • 49.
    Wired’s Kevin Kelly- "Web 3.0" We have to get better at  The price of  The price of believing the impossible. personalization is  transparency…  transparency… It’s easier to Google  The World Wide Web, as  then to remember we know it, is only 5,000  k it i l 5 000 days old. Attention is the only currency of value, the only scarcity left.
  • 56.
    Is your nextlaptop in the Clouds?
  • 57.
    Or via wireless and mobile
  • 59.
    Jeremiah Owyang defines 5Era’s of th Social W b E ’ f the S i l Web
  • 61.
    Will we useReal-Time Search?
  • 62.
    Redfines Email Email, Messaging, Collaboration?
  • 63.
    Can it searchthe Semantic Web?
  • 64.
    “We turn the world of blogs into math” "Doritos munchers bikers for Doritos munchers, bikers for  Obama, MINI Coooper enthusiasts. Once [J.D. Power]  has sorted bloggers into  tribes, it can start digging for  correlations between tribes  and products." Stephen Baker The Numerati Can it tell you how people Feel ?
  • 65.
    Integrate Integrate Integrate g
  • 68.
  • 70.
  • 71.
    API s API’s likethose from enable you to manage Connections between platforms and People
  • 72.
    You can pug into the ou ca plug to t e Pulse of the Web
  • 73.
    Social graphs can be used to build Circles of Trust and Influence
  • 74.
    Seed the Clouds With web-to-everywhere •Search Engines Meta‐Data Keywords •Social Search Bookmarks Refer a Friend R f Fi d •Semantic Search Structures Microfomats
  • 75.
    Sustain Your Buzz Via Streams / Memes/ Waves → Initiate Conversations → Cultivate Recommendations → Establish Reputation → Establish Reputation → Influence Perceptions → Trust Though Authenticity
  • 76.
  • 77.
    Define and Track Touchpoints Toch oi ts for measuring ROI
  • 78.
    In the future,Marketing Communications will be integrated with ALL Media to influence behavior The time is now to start adopting Influence Marketing
  • 79.
    See your  future.  future Be your  future.  May, make,  May, make, make it,  make it.  k it Make your  future