This document provides an overview of Session III of a course on Beginning Social Media. It discusses developing a social media strategy and final project options. It also outlines an assignment where students post a social media article and comment on classmates' posts. Various social media platforms like Twitter, Pinterest, Google+, YouTube, and LinkedIn are then discussed in terms of their functionality and how to use them effectively.
Social Media for Business 2013 with Karen KefauverKaren Kefauver
Learn about 2013 social media trends, how mobile marketing is increasing and what that means for your business. Plus, I include time saving tips for social media and more in these 70 slides developed from City of Santa Cruz Parks and Recreation class I co-taught with Sara Isenberg, January 29, 2013 in Santa Cruz, California.
I cover basics about Facebook, LinkedIn, Twitter, Google Plus, You Tube and Pinterest.
Please LIKE my Facebook business page for free social media tips!
https://www.facebook.com/karen.kefauver.business
For information on Karen Kefauver's upcoming classes, events, talks or to schedule a consult visit http://www.karenkefauver.com.
This Social Media 101 workshop was geared to a government audience. But the slides are equally useful for corporate and small business managers interested in starting or improving a social media program.
2012 NWA Conference - Social Media Boot Camp Tiffany Sunday
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This deck provides a summary of 14 examples of branded social media posts and campaigns that went wrong along. Key learnings are provided with advice on how to reduce the risk of having a bad example yourself.
Presentation to the American Camp Association-Chesapeake section to frame up a half-day workshop on how to use social media (including Facebook, blogs, Twitter and YouTube) to market summer camps.
Social Media for Business 2013 with Karen KefauverKaren Kefauver
Learn about 2013 social media trends, how mobile marketing is increasing and what that means for your business. Plus, I include time saving tips for social media and more in these 70 slides developed from City of Santa Cruz Parks and Recreation class I co-taught with Sara Isenberg, January 29, 2013 in Santa Cruz, California.
I cover basics about Facebook, LinkedIn, Twitter, Google Plus, You Tube and Pinterest.
Please LIKE my Facebook business page for free social media tips!
https://www.facebook.com/karen.kefauver.business
For information on Karen Kefauver's upcoming classes, events, talks or to schedule a consult visit http://www.karenkefauver.com.
This Social Media 101 workshop was geared to a government audience. But the slides are equally useful for corporate and small business managers interested in starting or improving a social media program.
2012 NWA Conference - Social Media Boot Camp Tiffany Sunday
2012 NWA Conference Social Media Boot Camp General Session Presentation by Tim Brice and Tiffany Sunday. The Boot Camp Session was held during the NWA 2012 Conference in Madison, WI.
This deck provides a summary of 14 examples of branded social media posts and campaigns that went wrong along. Key learnings are provided with advice on how to reduce the risk of having a bad example yourself.
Presentation to the American Camp Association-Chesapeake section to frame up a half-day workshop on how to use social media (including Facebook, blogs, Twitter and YouTube) to market summer camps.
While the printed page has been the dominant medium in scholastic journalism, online publishing has started to take off. But keep in mind: It’s always about people. Plus: 15 Things to Think About for 2010-2011.
All professionals must plan their social media strategy. If you are not an active participant or knowledgeable about the world of social media, how will you respond to needs, stay current, and brand yourself offline? Is this approach possible or effective? Are you aware of how or if your organization uses social media analytics? Innovative businesses are always looking for new ways to encourage loyalty, build relationships, and respond to customer needs. Social media analytics gives organizations a snapshot of these needs with insights gained from online conversations. New technology has the capacity to capture customer information with remarkable power to impact and drive revenue. Social Media Analytics uses social listening and predictive analytic techniques that help corporations manage the brand and reputation of products and services. This workshop will increase your knowledge and awareness of social media analytics and explore new and innovative social media strategies that impact professional and business productivity.
Learning Outcomes: This workshop will explore effective tools, for building, interpreting and using social media to increase professional and corporate effectiveness
At the end of this workshop, participants will be able to:
a) Explore how social media helps corporation predict trends
b) Examine how information and data is analyzed
c) Identify which types of industries can benefit from social media analytics
d) Explore trends and innovation around social media for business outcomes and professional development
Slides from the Building a Social Media Plan workshop in Calgary & Edmonton, Alberta (November 2009).
Social media can be an incredible tool for your organization, providing you with direct communication channels, access to audience insight, and the ability to reach people all over the world.
But as the proliferation of social media platforms grow, participating can often be overwhelming and confusing. Join us as we take you through how to kick-start your organization's social media action plan.
Beyond the basics, most social media initiatives crash and burn because of the lack of a cohesive strategic process. Learn the details to creating and implementing a social media plan that produces tangible results and accomplishes critical objectives.
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3. Final project
•Develop a social media strategy
•Define goals and objectives
•Pinpoint your audience
•Identifypotential evangelists/super-sharers
•Audit your resources (I mean really audit!)
•Encourage and reward buy-in internally
•Establish a social media protocol
•Start using social media
•Measure results
•Or, a social media analysis
•Identify an organization that participates in social media
•Describe the org (target audience & message) & its social media efforts
•Comment on 4 of the following: authenticity, transparency, ethics,
listening/monitoring, outreach/engagement, building conversation/community,
strategic planning
* 4
4. Assignment 3
Assignment 3:
All students:
1.Post a link to a social media article/blog on
something you didn’t know regarding social media with a
short summary of what took away from this article.
2.Comment on posts by two of your classmates.
* 4
6. Social Media 101: Twitter
Why should I use it? Finding my Twitter voice
1. Micro-blogging 1. @Replies
2. Quick answers 2. Retweets
3. Finding a job 3. Blog Posts
4. Text-meets-conference call 4. “As-It-Happens” Updates
5. Photos
5. Venting (Keep it clean)
6. Questions
6. Keeping up with your team
7. Answers
7. Movie, restaurant reviews 8. Maladies
8. Political, social causes 9. Celebrations
10. Digital small talk
* 13
7. Social Media 101: Twitter
Be helpful.
Be relevant.
Engage.
Share.
Don’t:
Be annoying.
TWEET IN CAPS!
Brag or over-promote you/your company.
Be toxic.
Be illiterate.
Whine.
Do:
* 14
8. Social Media Done Right, Wrong
Top 10 social media stars, according
to Forbes magazine
Five top social media marketing campaigns for fa
, according to Vocus.com
Politics, Humor and social media a bad mix for KitchenAid
, according to PR News
#NBCFail
* 19
9. Social Media Done Right
Panda Porn, Redefined: Mei Xiang's Artificial Insemination Live-Tweeted Fo
#PandaAI
http://dcist.com/2012/04/storyfied_mei_xiangs_artificial_ins.php
* 19
11. Social Media 101: Pinterest
•Fastest growing social network ever. Site had
11.7 million unique U.S. visitors in Jan. 2012,
making it the fastest site ever to break through
the 10 million unique visitor mark.
•Think of it as a virtual pinboard. Sometimes
called an “aspirational social network,” users
create, manage and share themed image
First prototype launched collections.
in March 2010. Co- •Users can browse other pinboards, re-pin images
founder Ben Silbermann
said he personally wrote
and like the content posted.
to the site's first 5,000 •Popular with American women and, in 2012, it
users offering his was reported that 83% of the U.S. users were
personal phone number
women. In Britain, however, 56% of the user were
and even meeting with
some of its users. male and about 10 years younger than in the U.S.,
where the age range was typically 35-44.
More on Wikipedia. More on Pinterest.
* 15
13. Social Media 101: Pinterest
Pinterest announces Secret Boards
•You can now create up to 3 secret boards
•You cannot change existing public boards into
secret boards
•Why use secret boards? Pinterest gives you these
ideas:
•Create a holiday gift list
•Plan a special event
•Create a project that is not yet ready for public
consumption
How will you use Secret Boards? 15
*
14. Social Media 101: Pinterest
Pinterest announces Business Accounts
Like Facebook, Pinterest now has two options,
create a personal account or business account.
Business accounts let you do the following:
•Verify your website, so that consumer know to
trust you
•Add buttons and widgets to increase engagement
•Learn about case studies
* 15
15. Social Media 101: Pinterest
•Most popular pins of all-time (relatively speaking, of course):
– Huffington Post, 4/14/2012
•“Pinterest Is Now the Third Most Popular Social Network in th
– Social Times, 4/6/2012
•How do you use it? Contests, catalog, sharing recipes,
crafts, you name it as long as it is visual!
•Half of users log on daily
Launched in May •The most repinnable keywords are: recipe, chicken, minutes,
2003, LinkedIn’s -TopRank, 01/10/2013
membership grows
by approximately •Fit a popular category: The most popular categories on Pinter
two new members -Top Rank, 01/10/2013
every second.
More on Wikipedia.
* 15
16. Social Media 101: Google+
•Declared by outlets like the New York Times to
be Google’s biggest attempt to rival Facebook,
it is actually the company fourth try at a social
network.
•In 2013 it reported 135 million users. In 2012
it was 100m with 60 percent daily engagement.
• Are you engaged here?
•Google+ users are only spending 3.3 minutes
Launched in June monthly and trending down. By comparison,
2011, Google+ Facebook users currently spending 7.5 hours
upside includes using monthly.
integration into
existing Google •Single male-dominated (70-30) and geek-
products. driven (top users include students, but also
web designers, engineers and software
More on Wikipedia. developers). Top countries are U.S. and India.* 15
More on demographics.
17. Social Media 101: Google+
•Circles: You use Circles to organize the people
you follow (as well as who follows you) on Google+.
And you can use Circles to organize your stream.
•Real-time stream: In Google+, the stream flows
as new updates are posted. New updates
automatically show up at the top of your stream
after you log in, and new comments appear
automatically as people comment on the posts.
Hangouts: Think of hangouts as group video chat.
You can chat, via video, with up to ten people at a
time-for work and play! Hangouts goes pro with
NFL Hangouts
+1 and SEO potential: Hello. It is Google, isn’t it?
It can help your career?! MediaJobsDaily says yes.
Communities: In December 2012 Google+
introduced this feature which is much like a FB
* 15
group. Topics range from science to animals, etc.
http://mashable.com/2013/01/18/google-plus-communities-beginners-guide
/
18. Social Media 101: Google+
How do you use Google+?
•USA Today – Black Friday 2012: What you need to know
•Boosting your career using Google?
•Create circles in your industry
•Use hangouts to talk to people
•Check out Hangouts on Air
•Look good on Video (whether for Google+, Skype,
YouTube or anything else…)
•10 Brands Making the Most of Google+
•Hangouts are more than just video conferencing, you can
share your desktop and collaborate on documents
* 15
19. Social Media 101: Google+
Why you can’t ignore Google+
•Social Networking
•Content Marketing
•Search Engine Optimization (SEO)
http://www.steamfeed.com/3-reasons-google-plus-cant-be-ignored
/
http://youtu.be/2FOGc8E0gMY
* 15
20. Social Media 101: YouTube
•YouTube is the second largest search app
behind Google Search
•We watch 4 billion hours of YouTube per Month
•72 hours are uploaded per minute
•YouTube is now investing moneyYouTube is
now investing money in creating its own
programming, competing with cable
programming
•YouTube is a Google subsidiary
•You can stream your Google+ Hangout live on
Google or archive it there for later viewing
•Your company website may run out of
bandwidth if you update your videos frequently,
keep them on YouTube for people to watch later
15
•7 Quirky, Comical YouTube Channels *
21. Social Media 101: LinkedIn
•The world’s largest professional social network.
•LinkedIn has 150 million users globally; 60+
million in the U.S.
•More than 22% of LinkedIn traffic comes from
mobile devices; a year ago, that figure was 8%. (
Mashable)
•Most popular industries: Tech, Finance,
Launched in May Manufacturing; most popular job functions:
2003, LinkedIn’s Entrepreneurship, Sales, Operations
membership grows
by approximately •Slightly more men with 58%, and the bulk of
two new members membership are in age range of 25-54.
every second.
•Teens are the fastest growing group, and growing
fastest in Latin America, Asia and Africa. Most
More on Wikipedia. users in U.S. while fastest growing country is
Indonesia.
http://www.infographs.org/2013/01/the-state-of-linkedin-infographic/# * 15
23. Social Media 101: LinkedIn
LinkedIn Basics:
1.Write a dynamic headline with a summary on
your profile. Use keywords.
2.Use a professional photo that makes you look
serious about doing business.
3.Get rid of LinkedIn’s dynamic URL.
4.Make sure to complete your education and
experience sections. Again, use keywords.
5.Proofread your profile before saving it. Your
profile is a reflection of you, so you want it to look
professional.
6.Is your profile public? It should be.***
7.Ask people you know and with whom you have
done business to “recommend” you. (More.)
* 15
24. Social Media 101: LinkedIn
To look like a LinkedIn Pro:
1. Completely fill in your profile.
2. Add connections, and send personalized
messages when doing so.
3. Join Groups.
How does the 4. Answer questions.
average executive
use LinkedIn? 5. Regularly update your status
He or she logs on
6.Don’t ignore:
anywhere from a few 1.Company Pages
times a week to daily, is
a member of at least 2.Jobs Listings
one group, and does not
pay for a premium 3.Learning Center
account. (More.)
4.http:resume.linkedinlabs.com
* 15
-Hashtags are a community-driven convention for adding additional context and metadata to your tweets. They’re like tags on Flickr, only added inline to your post. You create a hashtag simply by prefixing a word with a hash symbol: #hashtag. -There was less Twitter activity during the 3 rd and final presidential candidate debate. Are you surprised? -President Obama used the hashtag #bayonet -Romney used hashtag #horsesandbayonet (Horses and bayonets mentioned by Obama about why don’t we have as many naval ships)
-Tweets with hashtags get twice the engagement of those without, yet only 24% of tweets during the time of the study used them. -Using one or even two hashtags in a tweet is fine, but if you add a third, you’ll begin to see an average 17% dropoff in engagement. -Posts with images have double the engagement of those without even though users can’t see them until they click on them. -If you ask followers to “RT,” you’ll get a 12X higher retweet rate than if you don’t. But if you spell out the word “retweet,” that figure jumps to 23X.
-“tweet spot” for the number of tweets per day appears to be four -Twitter engagement rates for brands are 17% higher on Saturday and Sunday compared to weekdays. However, most brands aren’t taking advantage of this phenomenon and, on average, only 19% of the brands’ tweets were published on the weekend. -tweets published during “busy hours” performed best. Tweets during such hours, defined as between 8 a.m. and 7 p.m. in the study, got 30% higher engagement rates than those those that occurred after-hours. Twitter’s performance in this respect is the mirror image of Facebook, where posts on “non-busy hours” get 17% higher engagement.
*#NBCFail - Marx posted the message on Thursday, nearly 24 hours before the Olympics’ opening ceremony. On July 27, the day of the ceremony, there were just 212 #NBCFail tweets, according to Peoplebrowsr. By July 28, there were 6,000. By July 29, there were 20,000. *Denver Post sports writer tweets “horny” statement as says later it was meant to be a DM to reader
http://www.mediabistro.com/mediajobsdaily/three-ways-to-use-google-to-bolster-your-career_b11847 NFL Hangouts: http://mashable.com/2012/08/01/google-hangouts-nfl-fantasy-football-leagues/ http://mashable.com/2012/07/27/look-good-on-video/ -- Look good on video http://mashable.com/2013/01/18/google-plus-communities-beginners-guide/ *
http://www.mediabistro.com/mediajobsdaily/three-ways-to-use-google-to-bolster-your-career_b11847 http://mashable.com/2012/07/27/look-good-on-video/ -- Look good on video http://mashable.com/2012/11/01/google-hangouts-new-features/#718212-Cadbury-UK *