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WMSU
How to Implement
5S in the Workplace
COLLEGE OF ENGINEERING
ISO ORIENTATION
JUNE 27, 2018
Aren’t you frustrated in your
workplace?
I cannot remember
what/how to next…
Why I am making
mistakes again and
again
Oh, this position
makes me tired
!
Where is that
document ?
I cannot find it
!
Oh time is not enough
to complete this
work!
Why we cannot
communicate
properly?
3
4
5
What are the 5S’s?
Japanese
5S’s
English Translation American 5S Standard
Seiri Put Things in Order Sort
Seiton Proper Arrangement Straighten
Set in Order, Simplify
Seiso Clean Shine
Scrub, Sweep
Seiketsu Purity Standardize
Shitsuke Commitment Sustain
Discipline
What can 5S do?
13
14
Team work improvement through
everyone’s participation
15
Identify Abnormalities
16
Identify wastes and reduce the wastes
11
Improve productivities
18
19
Improve safety
If no 5S activities….
Hesitate what to do
Looking for necessary
items
Remember what /
how to do Making mistake
STANDARDIZE and SUSTAIN
Standardize and Sustain involves the improvement
process to maintaining order and cleanliness. The most
common complaint about 5S is “we couldn’t sustain it.”
The two major causes of this failure are
• Employees are not involved in every step of the
process
• Management naively assumes that employees will
instantly understand the value of 5S and will practice it.
15
Those tools are usually used for practice of S1
(Sort), S2 (Set) and S4 (Standardize). 5S tools
can be combined for sorting, setting and
standardizing practices.
All tools require an agreed set of rules. The rules
have to be known by all staff and everyone must
follow the rules.
16
Practical Tools and
Methods in 5S Activities
1. Card Tagging: RED TAG
The first of the 5 S’s is often
called red-tagging because it
calls for a simple red tag to be
placed on items that are not
needed for work.
This is a two-part process in
which employees identify what is
not needed, and managers and
supervisors then take
responsibility for disposition of
those items.
17
Have consensus among
co-workers on where and
how to organize
necessary items
Think not only “beautification.
Need to consider workflow
and arrange items
•Needed items
•Items often use
(with current work process)
Arrange them properly based
on “Can see, Can take-out, Can
return” Philosophy
Use 5S tools for
proper Organization of
items such as
• Labeling
• Color coding
• Numbering
• Zoning etc.
2. Card Tagging: YELLOW TAG
Yellow Card is used to
note an Improvement
Opportunity.
The card contains an
abbreviated checklist for S1-
S3, but also provides room
for a personal comment
noting the area for
improvement and providing
encouragement. This card is
placed in the area observed
and is noted for follow-up to
check on progress. When
the problem has been
eliminated, the yellow card is
removed. 19
S3: Shining Activities
• Clean floor, windows and walls.
• Clean and Maintain office automation
machines, medical equipment and tools,
office furniture
• Develop and follow regular cleaning and
Maintenance schedule
The Blue Card (5S
Achievement Card) is
left in an area where
exceptional workplace
organization exists.
Space for a personal
thank you is provided.
This card remains for a
short period, perhaps a
week. To support
employees with 5S
21
3. Card Tagging: BLUE TAG
Desktop Arrangement
22
2. Filing Technique
Alignment /Numbering / Alphabetical Coding
This is used for “Set” activities to organize files, equipment,
materials and other things in order to improve orderliness.
This is to organize files and other items by
numbers/alphabets. It helps users to find necessary things or
information quickly and easily. It is very useful for practice of
“Can See, Can Take Out and Can Return” principle.
It requires an agreed set of rules, or a central coordinator to
maintain system.
23
Before
5S
ADMINISTRATION
BASELINE
PHOTOGRAPHS
OCTOBER
PROCESS
After
5S
DECEMBER
30
Steps in Effective Filling System
25
3. Labeling
This is used for identification of each item and proper
organization. It is important to note that the location
where a switch is hidden (even if one) and a label to
direct its location must be put on the wall to guide the
staff working on that area or new entrants.
26
Labeling
27
4. Safety Signs
This tool is used for “Set” and
“Standardize” activities. This is used to
warn visitors and workers to pay attentions
on hazardous items. It is recommended to
use common safety signs. If you may not
find or have access to common safety
signs, you may develop your own safety
design.
28
29
5. Color Coding
This tool is used for “Standardize” activities. It is useful to
make facility users to understand the meaning of objects
by using different colours. It is often used for collection of
garbage, waste, and files by type. It can also be used for
categorization of areas/zones, containers (full/empty),
aesthetic, branding etc…
30
38
6. Signboards and Mapping
This tool is use for “Set” and “Standardize” activities.
This is used for identifying the location of places and
guiding facility users to the place where they want to
visit. Use common languages that are understood by all;
in this case English or mother tongue are acceptable.
32
Office Process
33
7. Symbols
• This tool is used for “Set” and “Standardize”
activities. This is used for making everyone
understand the meaning of something by
marks/symbols without or minimum explanation.
34
8. X-Y Axis
This tool is used for “Set” activities. Especially used for
display and poster display. It is important to remove
old/outdated posters from notice boards regularly to
keep it tidy. Pictures below give examples of well-
arranged notice boards following X-Y Axis (and
Labelling)
35
9. Zoning
This tool is used for “Set” and “Standardize” activities.
This is used to identify or recognize the proper
location or storage of items. This helps people to
understand “Where it is supposed to be”
36
10. 5S CORNER
This is effective for “Sustain” activities especially to
give and share information on 5S activities. Utilize
existing notice board or establish new notice board
apart from existing notice board. There are three
type of 5S corner as followings.
Type 1: 5S corner for all unit staff at administration
block
Type 2: 5S corner for visitors at waiting area, corridor
and near entrance
Type3:5S corner for all departments staff at each
department
37
5S CORNER Information Displayed
- 5S posters (e.g. Univ. Lib., Records, )
- Pictorial progress report, Good Practice Sheet
- Implementation progress chart/table
- Monitoring and Evaluation information (target
areas, schedule and method)
- Training information (target personnel,
schedule, venue and topics)
- Meeting information (schedule, venue and
agenda)
- Mission statement on quality improvement
- Information on colour coding for waste
management and type of wast 38
39
40
STEP 1: Situation Analysis
Purpose is to understand baseline status before 5S
implementation by results of the check sheet and interview
and photos.
1) Procedures of the analysis
i) Select members for the analysis (after the
exposure seminar)
ii) Explain how to use the check sheet
iii) Make sub-groups for unit inspection
iv) Set routes and time allocation for each sub group
v) Go by the sub groups with the check sheet
vi) Collect the check sheet
vii) Summarize the results of the check sheet,
interviews, photos etc
viii) Feedback the results
41
Situation Analysis
2) Points for checking current status of working environment
- Condition of physical facility: ceilings, walls, floors, windows
- Unnecessary items
- Damaged items / Broken items
- Orderliness of furniture, equipment, files, machines and so on
- Clutters / Dust / Rust / Corrosion
- Markings / Scribbling / Old posters / Wall paints
3) Photo taking
During situation analysis, one of the members in the sub
group must equip with a digital camera, and photographs of
work place must be taken to record current situation prior to
5S implementation. These are useful for comparing and
measuring the progress (Before-After) of 5S activities.
42
STEP 2: Drafting Action Plan
The focal person and members shall prepare
action plan for 5S implementation and the
plan should be authorized by direct head
under the unit. The action plan is the first
draft (Version 0) for the unit and the plan
should be revised and be elaborated in
implementation phase.
43
Contents of Action Plan
(1) Issues and challenges of the Unit
- Basic information of the facility/section/department
- Issues that a facility/section/department are facing
- Challenges that a facility/section/department will tackle
(2) Institutional analysis (Overall situation of the facility)
Problems that members have recognized currently and service users’
needs/expectations need to be described concretely. Through discussing those
matters, “Gap” between current situation and ideal situation are identified.
(3) Problem statement
Necessity to implement 5S activities in the unit should be described.
A well-defined problem statement should be “short and precise words”, “clear
words” and “measurable” ideally.
(4) Goal should be achievable and consistent with the existing QM policy and
organizational goal. 44
(5) Objectives
Objectives means “achievements after implementation of the action plan” and shall
be described into three contents, “Outputs”, “Indicators” and “Means of verification”
- Outputs: statements or products for achieving objectives
- Indicators: measures for evaluation of achievement
- Means of verification: Methods or tools for evaluating the indicators
-
(6) Pilot area(s) for implementation of 5S
Number of pilot areas is two or three as initiation and selected pilot areas will be
“Showcase” of 5S activities.
(7) Action plan timeframe
Detailed activities in each phase for 5S implementation shall be described. Also
followings are described on each activity.
- Target (Targeted person/committee)
- Resources input (Necessary items/resources)
- Time frame (Time to conduct)
- Responsibility (Responsible person/committee)
- Means of verification: Methods or tools for evaluating the activity
45
Monitoring and Evaluation under
Supportive Supervision
1) “Monitoring” refers to an on-going activities to track the
progress in implementation of activities, against planned
tasks. Data are systematically collected, analyzed and used
to provide information to policy makers,
directors, in-charges, members and others (including
stakeholders), for use in reviewing the achievement and
adjustment of the activities if necessary.
2) “Evaluation” represents a set of procedures and analytical
tools to examine how interventions or activities are
implemented; their level of performance; and whether they
have the impact they were intended to have. Evaluation helps
to assess the effectiveness, relevance and impact of an
intervention/activities towards achievement of the set goals.
46
5S Sustainability Action Points
1. Recommended Person (UDC and 5S)
2. Tasking (Action Plan)
3. Contest Criteria
4. Contest Proper (3W’s)
5. Awarding
47
ISO 9001:2015 Clause Reference
8.1 Operational Planning and Control
8.2.1 Customer Communication
8.5.2 Identification and traceability
9.1 Monitoring, measurement, analysis and
evaluation
10.3 Continual Improvement
48
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5 s and workplace productivity cet

  • 1. WMSU How to Implement 5S in the Workplace COLLEGE OF ENGINEERING ISO ORIENTATION JUNE 27, 2018
  • 2. Aren’t you frustrated in your workplace? I cannot remember what/how to next… Why I am making mistakes again and again Oh, this position makes me tired ! Where is that document ? I cannot find it ! Oh time is not enough to complete this work! Why we cannot communicate properly?
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  • 5. 5
  • 6. What are the 5S’s? Japanese 5S’s English Translation American 5S Standard Seiri Put Things in Order Sort Seiton Proper Arrangement Straighten Set in Order, Simplify Seiso Clean Shine Scrub, Sweep Seiketsu Purity Standardize Shitsuke Commitment Sustain Discipline
  • 7. What can 5S do? 13
  • 8. 14 Team work improvement through everyone’s participation
  • 10. 16 Identify wastes and reduce the wastes
  • 11. 11
  • 14. If no 5S activities…. Hesitate what to do Looking for necessary items Remember what / how to do Making mistake
  • 15. STANDARDIZE and SUSTAIN Standardize and Sustain involves the improvement process to maintaining order and cleanliness. The most common complaint about 5S is “we couldn’t sustain it.” The two major causes of this failure are • Employees are not involved in every step of the process • Management naively assumes that employees will instantly understand the value of 5S and will practice it. 15
  • 16. Those tools are usually used for practice of S1 (Sort), S2 (Set) and S4 (Standardize). 5S tools can be combined for sorting, setting and standardizing practices. All tools require an agreed set of rules. The rules have to be known by all staff and everyone must follow the rules. 16 Practical Tools and Methods in 5S Activities
  • 17. 1. Card Tagging: RED TAG The first of the 5 S’s is often called red-tagging because it calls for a simple red tag to be placed on items that are not needed for work. This is a two-part process in which employees identify what is not needed, and managers and supervisors then take responsibility for disposition of those items. 17
  • 18. Have consensus among co-workers on where and how to organize necessary items Think not only “beautification. Need to consider workflow and arrange items •Needed items •Items often use (with current work process) Arrange them properly based on “Can see, Can take-out, Can return” Philosophy Use 5S tools for proper Organization of items such as • Labeling • Color coding • Numbering • Zoning etc.
  • 19. 2. Card Tagging: YELLOW TAG Yellow Card is used to note an Improvement Opportunity. The card contains an abbreviated checklist for S1- S3, but also provides room for a personal comment noting the area for improvement and providing encouragement. This card is placed in the area observed and is noted for follow-up to check on progress. When the problem has been eliminated, the yellow card is removed. 19
  • 20. S3: Shining Activities • Clean floor, windows and walls. • Clean and Maintain office automation machines, medical equipment and tools, office furniture • Develop and follow regular cleaning and Maintenance schedule
  • 21. The Blue Card (5S Achievement Card) is left in an area where exceptional workplace organization exists. Space for a personal thank you is provided. This card remains for a short period, perhaps a week. To support employees with 5S 21 3. Card Tagging: BLUE TAG
  • 23. 2. Filing Technique Alignment /Numbering / Alphabetical Coding This is used for “Set” activities to organize files, equipment, materials and other things in order to improve orderliness. This is to organize files and other items by numbers/alphabets. It helps users to find necessary things or information quickly and easily. It is very useful for practice of “Can See, Can Take Out and Can Return” principle. It requires an agreed set of rules, or a central coordinator to maintain system. 23
  • 25. Steps in Effective Filling System 25
  • 26. 3. Labeling This is used for identification of each item and proper organization. It is important to note that the location where a switch is hidden (even if one) and a label to direct its location must be put on the wall to guide the staff working on that area or new entrants. 26
  • 28. 4. Safety Signs This tool is used for “Set” and “Standardize” activities. This is used to warn visitors and workers to pay attentions on hazardous items. It is recommended to use common safety signs. If you may not find or have access to common safety signs, you may develop your own safety design. 28
  • 29. 29
  • 30. 5. Color Coding This tool is used for “Standardize” activities. It is useful to make facility users to understand the meaning of objects by using different colours. It is often used for collection of garbage, waste, and files by type. It can also be used for categorization of areas/zones, containers (full/empty), aesthetic, branding etc… 30
  • 31. 38
  • 32. 6. Signboards and Mapping This tool is use for “Set” and “Standardize” activities. This is used for identifying the location of places and guiding facility users to the place where they want to visit. Use common languages that are understood by all; in this case English or mother tongue are acceptable. 32
  • 34. 7. Symbols • This tool is used for “Set” and “Standardize” activities. This is used for making everyone understand the meaning of something by marks/symbols without or minimum explanation. 34
  • 35. 8. X-Y Axis This tool is used for “Set” activities. Especially used for display and poster display. It is important to remove old/outdated posters from notice boards regularly to keep it tidy. Pictures below give examples of well- arranged notice boards following X-Y Axis (and Labelling) 35
  • 36. 9. Zoning This tool is used for “Set” and “Standardize” activities. This is used to identify or recognize the proper location or storage of items. This helps people to understand “Where it is supposed to be” 36
  • 37. 10. 5S CORNER This is effective for “Sustain” activities especially to give and share information on 5S activities. Utilize existing notice board or establish new notice board apart from existing notice board. There are three type of 5S corner as followings. Type 1: 5S corner for all unit staff at administration block Type 2: 5S corner for visitors at waiting area, corridor and near entrance Type3:5S corner for all departments staff at each department 37
  • 38. 5S CORNER Information Displayed - 5S posters (e.g. Univ. Lib., Records, ) - Pictorial progress report, Good Practice Sheet - Implementation progress chart/table - Monitoring and Evaluation information (target areas, schedule and method) - Training information (target personnel, schedule, venue and topics) - Meeting information (schedule, venue and agenda) - Mission statement on quality improvement - Information on colour coding for waste management and type of wast 38
  • 39. 39
  • 40. 40
  • 41. STEP 1: Situation Analysis Purpose is to understand baseline status before 5S implementation by results of the check sheet and interview and photos. 1) Procedures of the analysis i) Select members for the analysis (after the exposure seminar) ii) Explain how to use the check sheet iii) Make sub-groups for unit inspection iv) Set routes and time allocation for each sub group v) Go by the sub groups with the check sheet vi) Collect the check sheet vii) Summarize the results of the check sheet, interviews, photos etc viii) Feedback the results 41
  • 42. Situation Analysis 2) Points for checking current status of working environment - Condition of physical facility: ceilings, walls, floors, windows - Unnecessary items - Damaged items / Broken items - Orderliness of furniture, equipment, files, machines and so on - Clutters / Dust / Rust / Corrosion - Markings / Scribbling / Old posters / Wall paints 3) Photo taking During situation analysis, one of the members in the sub group must equip with a digital camera, and photographs of work place must be taken to record current situation prior to 5S implementation. These are useful for comparing and measuring the progress (Before-After) of 5S activities. 42
  • 43. STEP 2: Drafting Action Plan The focal person and members shall prepare action plan for 5S implementation and the plan should be authorized by direct head under the unit. The action plan is the first draft (Version 0) for the unit and the plan should be revised and be elaborated in implementation phase. 43
  • 44. Contents of Action Plan (1) Issues and challenges of the Unit - Basic information of the facility/section/department - Issues that a facility/section/department are facing - Challenges that a facility/section/department will tackle (2) Institutional analysis (Overall situation of the facility) Problems that members have recognized currently and service users’ needs/expectations need to be described concretely. Through discussing those matters, “Gap” between current situation and ideal situation are identified. (3) Problem statement Necessity to implement 5S activities in the unit should be described. A well-defined problem statement should be “short and precise words”, “clear words” and “measurable” ideally. (4) Goal should be achievable and consistent with the existing QM policy and organizational goal. 44
  • 45. (5) Objectives Objectives means “achievements after implementation of the action plan” and shall be described into three contents, “Outputs”, “Indicators” and “Means of verification” - Outputs: statements or products for achieving objectives - Indicators: measures for evaluation of achievement - Means of verification: Methods or tools for evaluating the indicators - (6) Pilot area(s) for implementation of 5S Number of pilot areas is two or three as initiation and selected pilot areas will be “Showcase” of 5S activities. (7) Action plan timeframe Detailed activities in each phase for 5S implementation shall be described. Also followings are described on each activity. - Target (Targeted person/committee) - Resources input (Necessary items/resources) - Time frame (Time to conduct) - Responsibility (Responsible person/committee) - Means of verification: Methods or tools for evaluating the activity 45
  • 46. Monitoring and Evaluation under Supportive Supervision 1) “Monitoring” refers to an on-going activities to track the progress in implementation of activities, against planned tasks. Data are systematically collected, analyzed and used to provide information to policy makers, directors, in-charges, members and others (including stakeholders), for use in reviewing the achievement and adjustment of the activities if necessary. 2) “Evaluation” represents a set of procedures and analytical tools to examine how interventions or activities are implemented; their level of performance; and whether they have the impact they were intended to have. Evaluation helps to assess the effectiveness, relevance and impact of an intervention/activities towards achievement of the set goals. 46
  • 47. 5S Sustainability Action Points 1. Recommended Person (UDC and 5S) 2. Tasking (Action Plan) 3. Contest Criteria 4. Contest Proper (3W’s) 5. Awarding 47
  • 48. ISO 9001:2015 Clause Reference 8.1 Operational Planning and Control 8.2.1 Customer Communication 8.5.2 Identification and traceability 9.1 Monitoring, measurement, analysis and evaluation 10.3 Continual Improvement 48