SlideShare a Scribd company logo
5 Reasons Why Patients
  Are Leaving Your Site
HOSTED BY
JOHN MCPARTLAN
Account Development Consultant
In today’s webinar, we will cover
the top 5 things missing from your website:
1   Clear calls to action and forms

2   Professional HD video

3   Patient video testimonials

4   Social media links and regular social posts

5   Custom content and optimized web pages
Engage Visitors


Putting in the effort to drive
local traffic to your website is
useless if you don’t engage
visitors once they get to your
website.                             Engagement


Great custom content, Strong
CTAs, social media links, video,   Request Appointment

and video testimonials engage
visitors and build up trust.
?    Did you know?

•	93% of online experiences
                                        Search
  begin with a search engine.


•	80% of website visitors will read a
  page headline, but only 20% will
  read the content in the body


•	Companies that blog have               Blogging       434% More
  434% more indexed pages. And
  companies with more indexed                       =
  pages get far more leads.
?   Did you know?


                       •	Over 100 million Americans watch
     100                 online video each day. That’s an
     million             increase of 43% since 2010.


                       •	The average user’s visit to a text and
                         image-based website lasts only 43
                         seconds; for a website with video,
                         the average visit lasts 5 minutes and
                         50 seconds
    :4 3       5:5 0
?   Did you know?


•	Having a video on the landing
  page of your website makes it
  53% more likely to show up on
  the first page of a Google search


•	Two-thirds of the world’s mobile
  data traffic will be video by 2016.
1. Calls to Action
Calls to Action


Users want you to tell them what to do.

           Email Us            Request Appointment


    Like us on Facebook              Call Today



Be clear. Be specific. Repeat your request. Give them
the info they need (phone or email)
Calls to Action
2. Professional Video
Professional Video


Customers that watch
videos of products or
services are 85% more
likely to make a purchase
Professional Video




Video builds trust and familiarity. Increases chances user
will convert. Video is also the most engaging medium
(views, likes, shares, comments).
3. Video Testimonials
Video Testimonials


                     Video testimonials are
                     gold and can be shot in
                     your own office with your
                     iPhone or Android phone.
                     Ask a client or patient to tell
                     their success story. Video
                     testimonials increase the
                     level of trust as viewers can
                     easily gauge the credibility
                     of the patient or client.
4. Social Media
Social Media

Add social media links to your website.
Social Media
               Post Regularly:
               Connect with patients
               by posting interesting
               articles, funny cartoons,
               quotes and cool facts.

               Content should be
               fun with only minor
               educational aspects.
               (don’t just talk about
               specials or services).
5. Custom Content and
 Optimized Web Pages
Customized Content
How to customize content:
•	Upload a bio
•	Write blogs
•	Explain your services
•	Add staff profiles, etc.
Optimize Pages
Select 5-10 keywords that       Keyword Examples:
accurately represent your
business. Be sure that one of   Cosmetic Dentist Spokane
them is the city or town your   Pain Management Portland
business is located in. Make
sure pages have text, image,    Optometrist in San Jose
and headings.                   Dog Grooming Jacksonville

Add to metadata and sprinkle    Massage Therapy Lexington
throughout the content.
Live Optimization
If you’d like a free, one-on-one website or video
  consultation, give us a call at 1-800-IMATRIX

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5 Reasons Why Patients Are Leaving Your Site

  • 1. 5 Reasons Why Patients Are Leaving Your Site
  • 2. HOSTED BY JOHN MCPARTLAN Account Development Consultant
  • 3. In today’s webinar, we will cover the top 5 things missing from your website: 1 Clear calls to action and forms 2 Professional HD video 3 Patient video testimonials 4 Social media links and regular social posts 5 Custom content and optimized web pages
  • 4. Engage Visitors Putting in the effort to drive local traffic to your website is useless if you don’t engage visitors once they get to your website. Engagement Great custom content, Strong CTAs, social media links, video, Request Appointment and video testimonials engage visitors and build up trust.
  • 5. ? Did you know? • 93% of online experiences Search begin with a search engine. • 80% of website visitors will read a page headline, but only 20% will read the content in the body • Companies that blog have Blogging 434% More 434% more indexed pages. And companies with more indexed = pages get far more leads.
  • 6. ? Did you know? • Over 100 million Americans watch 100 online video each day. That’s an million increase of 43% since 2010. • The average user’s visit to a text and image-based website lasts only 43 seconds; for a website with video, the average visit lasts 5 minutes and 50 seconds :4 3 5:5 0
  • 7. ? Did you know? • Having a video on the landing page of your website makes it 53% more likely to show up on the first page of a Google search • Two-thirds of the world’s mobile data traffic will be video by 2016.
  • 8. 1. Calls to Action
  • 9. Calls to Action Users want you to tell them what to do. Email Us Request Appointment Like us on Facebook Call Today Be clear. Be specific. Repeat your request. Give them the info they need (phone or email)
  • 12. Professional Video Customers that watch videos of products or services are 85% more likely to make a purchase
  • 13. Professional Video Video builds trust and familiarity. Increases chances user will convert. Video is also the most engaging medium (views, likes, shares, comments).
  • 15. Video Testimonials Video testimonials are gold and can be shot in your own office with your iPhone or Android phone. Ask a client or patient to tell their success story. Video testimonials increase the level of trust as viewers can easily gauge the credibility of the patient or client.
  • 17. Social Media Add social media links to your website.
  • 18. Social Media Post Regularly: Connect with patients by posting interesting articles, funny cartoons, quotes and cool facts. Content should be fun with only minor educational aspects. (don’t just talk about specials or services).
  • 19. 5. Custom Content and Optimized Web Pages
  • 20. Customized Content How to customize content: • Upload a bio • Write blogs • Explain your services • Add staff profiles, etc.
  • 21. Optimize Pages Select 5-10 keywords that Keyword Examples: accurately represent your business. Be sure that one of Cosmetic Dentist Spokane them is the city or town your Pain Management Portland business is located in. Make sure pages have text, image, Optometrist in San Jose and headings. Dog Grooming Jacksonville Add to metadata and sprinkle Massage Therapy Lexington throughout the content.
  • 23. If you’d like a free, one-on-one website or video consultation, give us a call at 1-800-IMATRIX