SlideShare a Scribd company logo
Hacking the Science
Behind LinkedIn
Company Updates
2
Robbie Goldberg Elicia Fowler
Media Account Managers, Talent Brand
How LinkedIn
met content
one. two.
Why this
matters to you
four.
How to post on
LinkedIn
five.
How to capture
leads using updates
six.
What is good
performance
three.
What to post on
LinkedIn
How LinkedIn met content
one
Evolution of LinkedIn
Newsfeeds & Mobile Devices:
The Biggest Shifts in Social Media Consumption
0%
10%
20%
30%
40%
50%
60%
50%
<2%
LinkedIn Mobile Traffic
12:00
PM
6:00
AM
9:00
PM
Members are fully engaged
Throughout the day, across platforms
Why this matters to you
two
LinkedIn
Members now
consume
content
6x
more
Rethinking the myths
than they do
jobs
Companies who post at least
1 status update / week on LinkedIn…
Get 40%
more views to
their LinkedIn
job postings
and 25%
more apply
clicks
Than companies who don’t
post status updates.
and 25%
more apply
clicks
1 in 10 hires have engaged with
your company’s status updates.
1 in 10 hires have engaged with
your company’s status updates.
Your status update
mattered to this guy.
1 in 10 hires have engaged with
your company’s status updates.
And may have been
why your company
caught his eye.
What to post on LinkedIn
three
Top 3 Types of expected content
Members expect and trust content
from our clients on LinkedIn
Company
News
Career
Opportunities
Industry
Thought
Leadership
Knowledge
Where Cat Memes won’t work
Invest Time
Professional Networks
Career Opportunities
Company News
Industry Thought Leadership
Spend Time
Personal Networks
Info on friends
Info on personal interests
Entertainment
#OneOfMyFavoriteMoviesIs
#MtSWISHMore
#SelenaNeoLaunch
You Got Served
#iHeart1D
Czechs
#thankswingman
Billy Ray Cyrus
National Corvette Museum
Josh Homme
Kim Kardashian
Shaun White
Katy Perry
Leadership
iPad
Cloud Computing
Employee Engagement
Online Advertising
Source: LinkedIN Trending Content; Twitter trending; Facebook trending – Dec 2013
Self-esteem
Web marketing
Internal Communication
Business
Real Estate
What if you’ve found yourself in a
status update rut?
Fret not, this doesn’t have to be
your fate
ways to escape
your status
update rut
Highlight the qualities
you’re looking for
1
Share “a day in the life”
2
Spotlight a star employee
3
Invite followers to upcoming
events and career fairs
4
How to post on LinkedIn
four
Target for Relevance
Target for Relevance
Does your Teaser Text call out your audience explicitly? E.g. “Your”
Your Call to Action should also be clear
Test your image –
does it reflect the
value of the copy?
Your Headline is often the first
thing your audience will see. Does it
have a clear Value Proposition?
Character
count
matters.
156%
increase
in CTR
The top 50 status
updates last month
averaged
120 characters.
Including a video in your update…1
Including a video in your update…1
Boosts engagement by 74%
Including a link in your update…2
Including a link in your update…2
Boosts engagement by 84%
Including a photo or image in your update…3
Including a photo or image in your update…3
Boosts engagement by 147%
 Open with questions
 Use “You” to speak to your audience
 Direct users with clear call-to-actions
 Keep posts under <150 characters
Copywriting Tips
How to capture leads using updates
five
Updates for Lead Capture
Awareness
Engagement
Hire
Lead Capture Examples
Organic Updates: Your Followers and
connections will see your content
Sponsored Update: To reach a wider
audience, or to push your message out at
scale quickly consider sponsoring updates
Build relationships with potential candidates
outside your follower base
Your Followers
LinkedIn Member Population
Sponsored Updates
Sponsored Updates
Members can click to
follow your company
Sponsored Updates
Targeting Capabilities
Targeting Sponsored Updates Company Updates
Location ✔ ✔
Industry ✔ ✔
Company Size ✔ ✔
Function ✔ ✔
Seniority ✔ ✔
Skills ✔
Job Title ✔
Company Name ✔
School ✔
Group Membership ✔
Age ✔
Gender ✔
Negative targeting
(i.e. exclude a certain Title)
✔
Sponsored Updates for Lead Capture
Capture candidate details on mobile devices…
https://www.linkedin.com/cap/checkInCandidate/view/236863/151190
…and link directly to Recruiter
https://www.linkedin.com/cap/checkInCandidate/view/236863/151190
What does good performance look like
six
What does good performance look like?
• APAC Average Click Through Rate: 0.42%
• APAC Average Engagement Rate: 0.53%
Impressions: number of times this update was seen
Clicks: number of times a member clicked on the update
Interactions: number of likes, shares or comments received
Engagement: interactions divided by impressions
You’re ready.
Now get to work!
EOFY Offer
Interested in Sponsoring Updates?
Establish an account with your LinkedIn
Relationship Manager prior to 30th June to
receive 1 month of free lead capture forms
Questions?

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Hacking The Science Behind LinkedIn Company Updates

Editor's Notes

  1. Position ourselves as media experts who work alongside their RMs Let people know we have a packaged agenda and that they can contact us after today's event
  2. So let’s start with a very light touch look at Why Recruitment Agencies should employ Content Marketing.
  3. "Put your hand up if you were on LinkedIn back when the homepage looked like this? LinkedIn used to be a repository of CVs, but now people come to LinkedIn to consume content relevant to them Transition to next slide - "we're now on mobile"
  4. Not only can you reach candidates across the network, you can reach them wherever they are; whether at work, on the go using their mobile, or at home on a tablet. This is important as LinkedIn’s mobile traffic continues to grow. LinkedIn had it’s mobile moment this year when we passed more than 50% page impressions coming from mobile devices. When it comes to content, mobile usage is even higher, with >70% of engagement on mobile.
  5. Ask audience which line they think is desktop vs tablet vs mobile Members active all throughout the day, but some devices are used more at certain times Crucial to optimise your content for the devices on which it's being consumed People have more control than ever over which information they consume and when they consume it. At LinkedIn, we see usage shifting from one device to the other throughout the day, depending on where members are and what we’re doing. If you want to reach the largest number of users with your content, it makes sense to publish when people are around. LinkedIn has found our busiest times to be morning through to midday, Monday through Friday. Business hours, in general, have the largest maximum reach, so you don’t have to be too particular about specific times. Having said that, content may stand out in non-peak times when there is less in people’s feeds. Test what performs best for you. _____________ https://blog.bufferapp.com/7-vital-statistics-to-help-with-your-linkedin-marketing-strategy
  6. As we mentioned, people used to visit LinkedIn to check out jobs But with our mission of "making the world's professionals more productive and successful", members are now visiting LinkedIn 6x more than to view jobs Identify, Networks, Knowledge = the 3 reasons members visit LinkedIn now LinkedIn has evolved over time to become a destination not just for job seeking but for job success. Millions of passive and active candidates are visiting the site not only to update their profiles and network with their connections but also to learn and grow. They visit LinkedIn regularly to become more knowledgeable and ultimately, more successful at what they do.
  7. Not surprising as when a company posts an update, it goes into news feed of followers and makes your brand top of mind i.e. you're more visable Members also start to perceive you as a thought leader
  8. The case for talent brand is growing stronger every day – and here are a few reasons why. Over ¾ of talent leaders believe that talent brand has a significant impact on ability to hire 50% average reduction in cost per hire 28% lower turnover 56% of talent professionals are actually making talent brand a top priority for their organization in 2015 Let me be clear: Investing and prioritizing Talent Brand is no longer optional.
  9. The case for talent brand is growing stronger every day – and here are a few reasons why. Over ¾ of talent leaders believe that talent brand has a significant impact on ability to hire 50% average reduction in cost per hire 28% lower turnover 56% of talent professionals are actually making talent brand a top priority for their organization in 2015 Let me be clear: Investing and prioritizing Talent Brand is no longer optional.
  10. The case for talent brand is growing stronger every day – and here are a few reasons why. Over ¾ of talent leaders believe that talent brand has a significant impact on ability to hire 50% average reduction in cost per hire 28% lower turnover 56% of talent professionals are actually making talent brand a top priority for their organization in 2015 Let me be clear: Investing and prioritizing Talent Brand is no longer optional.
  11. If they're following you, they want Announcements, growth areas, industry/market news Your company positioned as an industry thought leader Most relevant to people in the room today, career opportunities --> don't solely focus on career opportunities, must provide a steady diet of all 3 "ask audience who feels they have a good balance"
  12. Provide members what they want, not all interested in product Coke vs Pepsi analogy? If we look at this sample of trending content from the three main social platforms, we see entertainment oriented content on Facebook and Twitter – including favourite movies, Kim Kardashian and Katie Perry. On LinkedIn, for the same period, we see very different trending content, including Leadership, Self-Esteem and Cloud Computing. Same people, different mindsets. From a content perspective, focus on providing valuable, professional content that makes your target audiences more productive and successful.
  13. Every company has something that makes it special. It might be your product, your people, your values – and the key is honing in and really understanding what your company’s culture does, and does not, stand for.
  14. Every company has something that makes it special. It might be your product, your people, your values – and the key is honing in and really understanding what your company’s culture does, and does not, stand for.
  15. Every company has something that makes it special. It might be your product, your people, your values – and the key is honing in and really understanding what your company’s culture does, and does not, stand for.
  16. If you're short on resources, it doesn't take much effort on the company's behalf, as the link links to Josie's profile LinkedIn member's like to hear from other members
  17. Every company has something that makes it special. It might be your product, your people, your values – and the key is honing in and really understanding what your company’s culture does, and does not, stand for.
  18. Ask audience "who has targeted an update to a particular targeting?" 78% of chief marketing officers think targeted custom content is the future of marketing. According to research by the Endelman Group, when clients get the relevance/quality equation right, they can achieve a 4x improvement in conversion rates. It is simple to target each post for relevancy. Examples may include: Recruitment Agencies who operate in more than one country. Or have more than one service line. I work with a client who services Medical Devices, Construction and Sales and Marketing – they were initially posting content to all of their Followers but have found much greater success since they started segmenting. Put simply, someone working in Construction is not very interested in the medical devices industry! Use language, imagery and content that speaks directly to each audience. This will help them to think of you as relevant to their next career decision or hiring need. _______________ [source: David Endelman, McKinsey Principal, http://www.mckinseyonmarketingandsales.com/quality-and-relevance-the-twin-keys-to-digital-growth]
  19. 78% of chief marketing officers think targeted custom content is the future of marketing. According to research by the Endelman Group, when clients get the relevance/quality equation right, they can achieve a 4x improvement in conversion rates. It is simple to target each post for relevancy. Examples may include: Recruitment Agencies who operate in more than one country. Or have more than one service line. I work with a client who services Medical Devices, Construction and Sales and Marketing – they were initially posting content to all of their Followers but have found much greater success since they started segmenting. Put simply, someone working in Construction is not very interested in the medical devices industry! Use language, imagery and content that speaks directly to each audience. This will help them to think of you as relevant to their next career decision or hiring need. _______________ [source: David Endelman, McKinsey Principal, http://www.mckinseyonmarketingandsales.com/quality-and-relevance-the-twin-keys-to-digital-growth]
  20. A good test of the image is to cover up the text - does it speak to what the content is about? I recommend that you ‘a/b’ test. To do this post the same content with a few tweaks and a fresh headline a week later. In this example, Comcast achieved a 156% uplift by making the heading and teaser text more inviting – “The most overlooked factor” and “all comes down to one important factor” invites the reader to want to read more. Furthermore, the shortened text would be more effective on mobile.
  21. I recommend that you ‘a/b’ test. To do this post the same content with a few tweaks and a fresh headline a week later. In this example, Comcast achieved a 156% uplift by making the heading and teaser text more inviting – “The most overlooked factor” and “all comes down to one important factor” invites the reader to want to read more. Furthermore, the shortened text would be more effective on mobile.
  22. ’.
  23. So far we have been talking about ‘organic’ reach. These are your Company Followers and your employee’s connections. The audiences reached when people like, share or comment on your posts we call ‘Earned’. In general, the higher quality the content, the larger earned audience you will reach. It is possible to reach a wider audience by paying for extended reach. At LinkedIn we call this ‘Sponsored Updates’.
  24. The targeting capabilities as very rich. As well as general targeting capabilities such as Geography, Industry, Function and Industry, it is possible to pinpoint further by factors including Job title, gender, University course, skills and even Company Name: unique and very powerful targeting to allow you to get your message in front of exactly the right audience.
  25. So far we have been talking about ‘organic’ reach. These are your Company Followers and your employee’s connections. The audiences reached when people like, share or comment on your posts we call ‘Earned’. In general, the higher quality the content, the larger earned audience you will reach. It is possible to reach a wider audience by paying for extended reach. At LinkedIn we call this ‘Sponsored Updates’.
  26. So far we have been talking about ‘organic’ reach. These are your Company Followers and your employee’s connections. The audiences reached when people like, share or comment on your posts we call ‘Earned’. In general, the higher quality the content, the larger earned audience you will reach. It is possible to reach a wider audience by paying for extended reach. At LinkedIn we call this ‘Sponsored Updates’.
  27. So far we have been talking about ‘organic’ reach. These are your Company Followers and your employee’s connections. The audiences reached when people like, share or comment on your posts we call ‘Earned’. In general, the higher quality the content, the larger earned audience you will reach. It is possible to reach a wider audience by paying for extended reach. At LinkedIn we call this ‘Sponsored Updates’.
  28. In this section I am going to present some ideas that you can adapt for your own content strategy. Winning Content – content that works on LinkedIn