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VIRAL MECHANICS 
AND THE TACTICS TO GET THERE
Today we will discuss… 
• …how and why people behave virally 
• …how to use those behaviours to your advantage
16 YEARS, 30 BRANDS, 400 CAMPAIGNS, 7 GLOBAL STRATEGIES
iPhone 
Kodak 
FIERCE OPPONENT OF CAMPAIGN MINDSET
1 
OUR TASK FOR TODAY 
Social Media Engagement?
2 
BEHAVIOURS 
The ones that make you grow
1
[insert example social setting]
[insert example pr setting]
9
[insert example social setting]
[insert example pr setting H&M example]
90
1 9 90 
TIME ACCESS ENTERTAINMENT
3 
5 C’s of Viral Marketing 
HOW TO MAKE SOMETHING VIRAL
CREATIVITY 
CONFORMITY 
CHALLENGE 
CHARISMA 
CHEATING
CREATIVITY 
STORY ABOUT THE STORY
1. They created a video 
for the 90’s! 
! 
2. They created stories 
about the stories that 
would appeal to the 1’s 
and 9’s! 
! 
3. Launched through a 
combination of 
cheating and PR
CONFORMITY 
WE WANT TO BELONG
#hashtag
CHARISMA 
I WANT TO BE LIKE YOU
CHALLENGE 
I CHALLENGE YOU
FACEBOOK NO NO :(
CHEATING 
POPULARITY IDIOCY
CONFORMITY + CHALLENGE + CHARISMA = ?
WHAT ARE THE KEY TAKE AWAYS? 
• Understand what behavioural type you are talking too 
• Understand what will trigger their different behaviours 
• Focus on tactics and optimisation rather than a grand idéa or 
perfection
QUESTIONS TO YOU 
• How will you change the way you organise your communications in 
a setting that works as such? 
• How will you change the way you work, if you understand that you 
can try, fail, change, and try again? 
• What competences do you need to acquire in order to do this to 
perfection?

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