The document discusses various aspects of oral communication including face-to-face conversations, telephonic conversations, lectures, speeches and other forms of oral communication. It outlines the PRIDE model for effective communication and describes merits like the use of facial expressions and gestures as well as limitations such as the inability to reach a large group. Various principles of successful oral communication are provided along with the importance of feedback. Different modes of nonverbal communication such as pictures, posters and films are also examined.

1. Oral communication

2. Vardhman & Vardhman
“PRIDE” model for effective
communication.
 P = Purpose of the communication
 R = Receiver Roles
 I = Impact desired
 D = Design of the communication
 E = Execution of the communication

3. Oral Communication (unit-2)
Oral Communication includes-
 Face to Face Conversation.
 Telephonic Conversation

4.  Oral Communication includes-
 Lecturers
 Speech
 Group discussion
 Social gatherings
 Interview
 Conference & Meeting

5. MERITS
 Facial expressions and gestures make
communication effective
 It is the best medium for discussions as
negotiation, interview, counseling etc.
 Communicator can get known the reaction of
message on receiver through his gestures &
expressions & tone

6. MERITS
 It provides immediate feedback.
 It save time & efforts.
 Listener can get immediate clarification of any
doubt in his mind.

7. LIMITATION-
 It is not possible while dealing a large group.
 It is ineffective when listener is not attentive and
different perceptions
 It can not retain for longer time as permanent
record.
 It is less effective if communicator has no convict
on himself

8.  Interact freely on Phone.
 It eliminates the barriers between physically
disposed persons.
 We can get immediate / quick feed back. At a time
we can talk one person effectively
 Long discussions are not possible
 Expensive and less effective
Merits of Telephonic Conversation-

9. LIMITATION-
 Technical problem distract telephone network if
device is not working well
 In case of mobile phone signal problem become
barrier to communication
 Ring tone disturb others anytime any where even
is classroom, meetings, silence zone, conferences
etc

10. Principles of Successful
Oral Communication
 Clarity of expression
 Make communication a two-way process
 Develop trust by creating listeners interest
 Be precise, avoid hackneyed
 Avoid communication overload, easy flow
 Overcoming barriers (time, distance &
noise)
 Timely feedback

11.  Communication & Listening Skills
 Correct choice of medium
 Strong conviction
 Sequence, coherence and consistency in
contents
 Economical, Accurate, Empathetic
 Identify barriers & try to rectify the
problem
 Go for appropriate body language

12. IMPORTANCE OF FEEDBACK
Factors Affecting: Factors Affecting:
•Sender / Transmitter ( Sx ) Receiver ( Rx )
•Personality and Attitude Personality and Attitude
•Cultural effect Cultural effect
•Mental setup & Psychology Mental setup & Psychology
•Experience & background Experience & background
•Communication Skills Communication Skills
•Knowledge & Qualification Knowledge & Qualification
FEEDBACK
RECEIVER
SENDER
INPUTS

13. Nonverbal/ pictorial Communication
 Pictures
 Posters
 Banners
 Film clips
 Slides
 Gestures

14. Nonverbal/ pictorial Communication
MERITS-
 It is very effective in use in silent zone
 It eliminates differential perceptions
 It is effective when emotions take place

15. Nonverbal/ pictorial Communication
LIMITATION-
 It is ineffective particular for illiterate persons
 It is not possible in each and every situation
 It cannot be use for lengthy conversation

16. Non Verbal Communication
 It covers all external stimuli other than
spoken or written words and including
characteristics of appearance, voice and use of
space and time.
 Kinesics- It is study of the role of body
movements such as winking and shrugging in
communication
 Proxemics-It is also called space language
which subject the deals with the way people
use physical space to communicate.

17. Social 4 Feet-12 Feet
Personal 18”-4 Feet
Intimate
Physical Contact-18”
Public 12 Feet-range of
eye sight &hearing

18. Non Verbal Communication
 Chronemics or Distance language-The
subject that deals with the way people
use time dimension or time language
 Paralanguage- The non verbal factors
like tone of voice, the speed of delivery,
the degree of loudness or softness, and
the pitch of voice which affect the
spoken words called paralanguage