This was the outcome of our class room turn key process interventions/ These ere the roles, which we identified in our interactions and we were profiling the managers and supervisors on these parameters. A Proper feed back was prepared for them to implement towards te end of our training.

1. MANAGERIAL ROLES
Dr. Sunil K. Longani

2. TRAINER’S ROLE
• Manager has to train his team member
for upgrading their knowledge, skills and
competencies. A single role which make
him more achievable and popular
amongst his team members

3. MOTIVATIONAL ROLES
• A manager is perhaps hired to motivate
his team members and role is the least
attended by them. The team members
normally look forward to the manager to
receive their inputs both intangible and
emotional to motivate them to take
higher responsibilities.

4. SYSTEM ORIENTATION
ROLE
• To implement and execute all the
systems which are applicable in the
organization. Team members, when
understands the systems the
effectiveness increases many fold.

5. PROBLEM SOLVING ROLE
• The basic techniques to solve the
problems is the responsibility of the
managers and he should train his team
members to educate them on the
methods and techniques to solve the
problems.

6. DELEGATION ROLE
• The best manager is the one, who train his
team members to shoulders his
responsibilities and delegate then the job
and watch out their performance. The
process stars with delegating the smaller
responsibilities and slowly upgrade to the
higher levels jobs. In the process the junior
learn the new skills and competencies.

7. DECISION MAKING ROLE
• The decision making involves the
accountability of good and bad effects of
decisions. The process of involving the
team members in the decision process
make them slowly gain the confidence in
taking the risks, which are part of all
decisions and slowly learn to take
independent decisions.

8. ANALYTICAL ROLE
• Manger with his vast skill base and
knowledge help him to go deeper into
the dynamics of the given problems and
the team learn this art of analyzing the
issues and problems.

9. ROLE MODEL ROLE
• The team members always watch the
entire doing, actions, attitude , paradigm
and behavior of their senior and try to
imbibe the skills and treat their manager
as role model. So obviously the best
examples set by him will have a
cascading effect on the tem members.

10. ATTITUDE BUILDING ROLE
• The way the team behaves, interact,
connect and proceed depends on the
attitude of the manager. It is his
responsibility to inculcate and build
positivity in the attitude profile of their
team members.

11. PROBING ROLE
• To go to the bottom of the problem and
than analyze the whole issue amounts to
the probing competency of the manager.
The team also learn this probing art from
him and to go to the depth of the issues.

12. TRUST BUILDING ROLE
• Trust is the fundamental to the very life
of any team. The manager invariably
train his juniors to have trust on each
other. He trains them to trust others and
be trust worthy them selves.

13. RELATIONSHIP BUILDING
ROLE
• It is said that all management is nothing ,
but relationships. The greater is the
quantum and dimension of your
relations, the greater will be your
effectiveness, in fact relations are like
your personal net work constituencies.

14. ACCOUNTABILITY ROLE
• The mangers teaches his team members
to be accountable in all the assigned jobs
and roles. It is the accountability factor,
which make a member more effective,
proactive and result oriented. One of the
most important pillar of role
effectiveness.

15. COMMUNICATION ROLE
• In the hierarchy of managerial skills,
communication is the single vibrant skill,
which is listed at the top. the single
competency, which helps us to connect us
with each others. A vehicle to convey your
thoughts, paradigms, feelings, information
and instructions to others, not only
conveying , but also ascertaining the out
come of that particular communication, the
results etc.

16. LISTENING ROLE
• It is believed that more than 80 percent of
the world’s population is bad listeners.
Listening is the art and science , which can
be inculcated and groomed in our persona
with meticulous efforts. Until we listen, we
will not be able to revert back, but
unfortunately most of us start speaking
before ,even the speaker has finished his
dialogue.

17. PLANNING ROLE
• The rock stone of all time management
practices, unless you plan , you will not
be able to execute. The managers trains
his team in the art of planning and than
going ahead wit h execution. Slowly team
members learn this art and plan every
time , any where.

18. ORGANISING ROLE
• To organize all resources, men, material,
machine, technology and methods are
the essential input of achieving any
corporate results. Manager train’s his
team to do the optimum planning and
organizing for best results.

19. LINK ROLE
• A supervisor, manager is the most important
and coved link between the workmen and
management, a link so vital , that if is does
not perform this function well, the whole
process of the management will collapse.
The link help the management to be
effective at the grass root execution of their
goals and objectives.

20. CONFIDENCE BUILDING
ROLE
• To run the organization, it is the prime
role of a manager to constantly build the
confidence of his team members towards
the organization vision an mission. This is
the confidence, which take the
organizations to their higher levels of
competencies.

21. TEAM BUILDING ROLE
• A manger is known and applauded by his
ability to build teams. It is the team,
finally which give results. The single most
coveted role in the management
hierarchy is the ability of a manger to
create, build and nurture their team
towards excellence.

22. CONFLICT RESOLUTION
ROLE
• Conflict is the normal universal phenomena,
any where, when two people connect over a
goal and objectives the disagreement is
inevitable, the natural out come. The
disagreement, if not handled properly, finally
percolate in the form of the conflict.
Manager is to use his expertise to reduce,
marginalize this conflict to run his area of the
work smoothly.

23. CRISES MANAGEMNT ROLE
• In spite of best management practices,
systems and procedures, the crises are
the common out comes. The manager
plays a very crucial role in defusing the
crises situations and turn the tables for
better results

24. LEADERSHIP ROLE
• The role, perhaps has to be at the top of
the list. If leadership is all about
influencing than a manager has to be
fully loaded with this skill and
competency. It is righty said, that
companies do not require the managers,
but leaders, it is the leader , who deliver
the results.

25. TIME MANAGEMENT
ROLE
• Time is a resource like any other
resource, the proactive manager must
appreciate the value of the time and
make its best use along with its team to
achieve the organizational goals. A
resource well to be used in the stipulated
time frame, time can not be stored, it has
to be utilized.

26. CREATIVITY
MANAGEMENT ROLE
• A manger ha to look out of the box and
perceive the same thing in different
perception and dimensions. To create
some thing new is the biggest challenge
for Indian manager. It is the managers
role to push his team for better Kaizen
and come up with new vision to develop
some thing creative and innovative.

27. TACT DIPLOMATIC ROLE
• A manager has o be tactful and
diplomatic in his out look without being
too much political.
• He has to keep the politics away from his
work area, but many a time he will be
more tactful in handling the situations.

28. COUNSELLING ROLE
• A area so neglected word wide. Most the
managers do not understand the dynamics
of counseling skills, nor they are trained for
this vital faculty. Counseling is very essential
and help the individual in the team to
improve and come up to the level of
expectation to their team leader. A manger
ha to identify the individual with certain
efficiency gaps and than counsel him to fill
up those weak areas.

29. CHANGE MANAGEMENT
ROLE
• A manager is known as the change
catalyst. It is his role to introduce and
carry forward all the changes which are
introduced in the organizational culture
from time to time. A manager is a change
facilitator and must have training to
prepare his team for a change.

30. SAFETY ORIENTATION
ROLE
• A constant eye on the safe practices is
the vital role of the manager in the plant
situation. It is his responsibility to train
his team for taking the safety precautions
and adopt all measures, so that no one is
harmed in the process of operations. A
manager with this safety orientation is
best regarded by his team members.

31. INFORMATION SHARING
ROLE
• A manager has to share all information
with his team members. Information is
power and all kind of information flows
from the top. It will be easier for a
manager to achieve his goals , if he share
the information

32. DISCIPLINE
MANAGEMENT ROLE
• It is the utmost responsibility of the
manager to maintain, sustain a
disciplined atmosphere in his areas of
operations. The discipline at the shop
floor will yield higher productivity and
quality and waste and costs will be well
managed.

33. PRODUCTIVITY
MANAGEMENT ROLE
• The success of any enterprise depends
on its ability to en-cash on productivity. It
is the manager’s utmost priority and
focus to enhance the productivity and
efficiency of the men and machines. The
productivity is the queue to the
profitability.

34. HR MANAGER ROLE
• A manger has to take care of all the day to
day needs of its team members and try to
attend to their problems and issues. He will
not immediately make a person to move to
the HR dept to get the solutions. All efforts
will be maintained well within his preview to
manage the small matters within is own
dept. This effort will bring people closer to
him and there will be more connectivity with
in the team.

35. HOUSE KEEPING ROLE
• It is the utmost responsibility of the manager
to bring in best house keeping practices. He
has to make all efforts to apply all the
principles of 5s and make every one in his
team well cautious of the house keeping
practices and efforts. The better house
keeping at the shop floor will yield higher
productivity and quality and waste and costs
will be well managed.

36. QUALITY MANAGEMENT
ROLE
• It is the utmost responsibility of the manager
to maintain, sustain a quality atmosphere in
his areas of operations. The quality at the
shop floor will yield higher productivity and
quality and waste and costs will be well
managed. Manger has to ensure not the
quality of the our put, but would put all
efforts to improve the quality of its human
resources.

37. THANK YOU
Dr. Sunil K. Longani
Email: mantrgsystems@gmail.com
Mobile: 9810034328
Website: www.mantrg.com