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3Simple HabitsOf a Highly Effective TeamAndy Harjantohttp://andyharjanto.com
Thousands of StudiesOn Team Behaviors, Morale, MotivationsI’m not interested inrepeating any of these
All of these based onMy 20 years of experience workingwith a team of.. Big and SmallLocal and GlobalFortune 500 & Small CompanyAs Developer or Program Manager or Architect or Consultant or Testers or FounderUsed daily by 100s millions of users or only 10 usersUsed by Enterprise or End Users
Many Studies and Research offertoo many broad recommendations Let’s be real and specific
Let’s focus on ThreeCritical Behaviors
You just need to remember this wordPOT
But not this kind…It’s a kind that makeyour team fly high in auto pilot mode
P    OTrogress
You heard this so many times“We are making progress”
But, do really we know exactlywhat progress we made and how  and when was achieved?
Human BrainsLet’s make them activeand happyfrequent, smallexciting activities,accomplishments
MilestoneHmm…,It seemsmiles and milesaway3 months?6 months?9 months?
When was the last timeyou predict milestone date correctly?
And in the mean time,the world, technologyare changing
1 weekThat’s your milestonemicrostone
That’s short and frequent enough to remember team’s accomplishments..and long enough to get a meaningfultask completed
Work Items..each belongs to one of these buckets This WeekNot This Week
For a large work item, cut it into piecesIt has no more than a week worth work
Simplify. Don’t prioritizeJust focus on these two bucketsPrioritizationProblem:Low priority itemsnever get done
30 minutesa dayThat’s all the team needs …
to review new, existing work items, to bucketize, and to celebrate accomplishments
Keep Focus on the destination, make sure you don’t go the wrong way
It’s much better to score many small wins frequently thanone big oneonlyonce
Still,The Biggest Factor Affecting ProgressIsHumanFactor
Progress Expectancy for Each Individual Culture-Fit.Talent.DriveYet another topic for future discussions
1 weekLet’s repeatmicrostoneP forPROGRESS2 bucketsfor work-items30 minutesdaily meeting
POTwnership
Having a Sense of  Belonging is a Crucial Factor in Team Morale
Individual Contribution   To The Teamplays important role in shapingup sense of belonging
Problems are everywhere…
inspire your team the culture of…
veni, vidi, vici
Let’s translates it into a contemporary interpretation…
I seethe problemI ownthe problemI solvethe problem
How?Follow these 4 simple steps
StepWhen you see a problem… 1Write the problemOn a..hallway whiteboard,Or shared databaseOr shared medium
Discuss the problemin team’s 30 mindaily meetingStep2
Step31OwnerassignEvery work item has one and only one ownerat any given time
And don’t forgetto put work item in the right bucketwhich implicitlyimplies when theresolution is expected
Owner is nowresponsible forfinding solutionswithin the expectedtimeframe Step4*Owner can work with others
Tell the teamabout accomplishmentsand celebratea little victory
Don’t fall into this trap
Debating countless hours to makedecisionsMany decisions are reversible andhave little impact on the final results
Writing a book/heavy specto impress your team Things are moving so fast, it willbe obsolete by the time you finish<10 slides are sufficient for explainingproblems, proposing customer experience and describing solutions
Hang on to your ego?Team relies on you as owner to deliver results on time. If you can’t deliver, pass thebaton as early as possible
3vsLet’ssummarize(vini,vedi,vici)CultureO forOwnership1 ownerfor a given work item4 stepssolving problemswrite, discuss, assign, solve
POTransparency
Transparencya foreign conceptin workplace
Concerns over information leak,  spreading bad news and chaos
Online Users AreUsed To Transparenciesfor YearsSelf-ExpressionSocial-CirclesBroadcast YourselfSharing ContentPresent YourselfSharing PicturesYour Story
Instant NotificationsAlways Connected Self-ReportingBreaking NewsHelp OthersLow cost distributionThe results are undeniable Immediate FeedbackKnowledge SharingEngagingQuick AnswersMobility
What’s wrong with this picture…
Low value information consumed by many with great interest
Yet, high value information ishard to find in the work placeJohn just copied and shared a document to a serverNo one notice until they visit the server
However,  constant stream of updates, like facebook, may not work in business settings well Why?
Online user can browse, dismisslow value updates in social networkingsettingsHeavy streams of data hardly matter
In workplace, high value updates require attention and possibly actions  Predictable, low volume of updates are preferable
Grouping is the natural way for a teamto partition and collaborateSalesEngineerManufactureManagementTransparency within a group is not only desirable, but it also reduces amount of information to process
This is another good reason you should break organization into a smaller group 12..don’t get larger than
Activities to Capture…for all group members to see or be notifiedUploading new documentsPeople joining groupCompleting WorkNew Work ItemsUpdating dataWhat on your mind updates Creating DataComments
Get Everybody To Engage in ActivitiesEditCommentsVotePublish
GLet’ssummarizeroupingdesign for small sizeT forTransparencyCapturingActivitiesIncreaseParticipation
NowWe’re all well-connected,well-informed,driven towardone goal  Get Things Done!
So, remember this wordPOTProgressTransparencyOwnership
Next time, you hear: “My team sucks”Tell them: “Quick, get them addicted to POT”
For more presentation like this, visit, follow, subscribe to:  Blog: http://www.andyharjanto.comTwitter: http://twitter.com/harjantoContact: andy@guppers.comA service that uses POT as the foundation: http://www.guppers.com

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