This document discusses key topics for secretary generals and trade associations, including defining 21st century chambers and associations, key challenges faced by secretary generals, generic roles of chambers/associations, the importance of strategic thinking, financial and risk management, and legal compliance. It also shares results of an online survey on various policies and practices of trade associations. The document provides information on vision and mission, measuring performance, governance, and defining leadership. It discusses the roles of office bearers and staff, issues faced by business associations, and important policy documents. Finally, it covers membership topics like services offered, the membership life cycle, and focusing on members' needs.
Insights into Leadership with Jim StatenValuesCentre
2016 CTT International Conference:
Jim Staten shares how to use finances to make sound thoughtful and compassionate investments to support the vision in a values-centred way. His stories will show you a way to enable the transformational journey with sound financial principles.
Values-Driven Leadership In Practice with Joanna BarclayValuesCentre
2016 CTT International Conference:
Joanna Barclay shares with CEOs and Senior Managers the importance of a high-performance culture built on a growth mindset and individual happiness. The audience will understand the drivers for change, how to boost energy, and shift behaviours to support new strategic initiatives.
Sharing session a guide to creating a desired culture v3ValuesCentre
A sharing session with aAdvantage Consulting 11 September in Singapore for HR professionals and leaders. A presentation by Jacqueline Gwee (aAdvantage) and Tor Eneroth (Barrett Values Centre).
Insights into Leadership with Jim StatenValuesCentre
2016 CTT International Conference:
Jim Staten shares how to use finances to make sound thoughtful and compassionate investments to support the vision in a values-centred way. His stories will show you a way to enable the transformational journey with sound financial principles.
Values-Driven Leadership In Practice with Joanna BarclayValuesCentre
2016 CTT International Conference:
Joanna Barclay shares with CEOs and Senior Managers the importance of a high-performance culture built on a growth mindset and individual happiness. The audience will understand the drivers for change, how to boost energy, and shift behaviours to support new strategic initiatives.
Sharing session a guide to creating a desired culture v3ValuesCentre
A sharing session with aAdvantage Consulting 11 September in Singapore for HR professionals and leaders. A presentation by Jacqueline Gwee (aAdvantage) and Tor Eneroth (Barrett Values Centre).
This was the slide I prepared for my LCP interview back in 2012.
Sharing with you my dear readers who may find it useful.
Feel free to connect with me at maxermesilliam@gmail.com.
Alain Deniau held this presentation at the 2014 SME Assembly in Naples, Italy: "Dynamic Governance - Public Institutions & SME".
Find out more at:
http://blogs.ec.europa.eu/promotingenterprise/
Looking back and generalizing the historical experience of political and cultural transformation of societies, we we might understand what our organizations is missing for having high-end communication and collaboration models.
In my talk I'm about to share such things as working culture and organizational values. Will share my experience how to test and to organize a purposeful work with communication and collaboration models.
The Importance of Organisational Values Webinar SlidesValuesCentre
"Everything I Have Learned About Values" is now available for purchase! The book summarizes Richard Barrett's 30-year journey to understand how values shape our decision-making. In celebration of its release, we created a three-part webinar series to explore the importance of values.
To watch a recording of this webinar, please use this link:
https://youtu.be/1GXsNm249S4
This webinar focuses on the role values play in organisational culture. Richard will share insights on:
-How do you build a high performing values-driven organization?
-Why is it important to measure your culture?
-What role do leaders play in managing culture?
For more information please visit our website:
https://valuescentre.com
Meetings bring people together to discuss a predetermined topic. However, too many are poorly planned and managed, and therefore fail to satisfy objectives when they do not simply waste time. The operating expenses of time wasted include related meeting expenditures, salaries, and opportunity costs.
Presented at NCVO's Trustee Conference on Monday 11 November 2014.
The presentation was by Ruth Lesirge, founding trustee of Association of Chairs and Ros Oakley, founding trustee of Association of Chairs. These slides provide an unrivalled opportunity to consider the particular contribution the chair can make to the effective working of your organisation. It will deepen your understanding of the chair's role, explore what's reasonable to expect and identify the support that chairs need.
To learn more about governance: http://www.ncvo.org.uk/practical-support/governance
To find out about NCVO's Trustee Conference: http://www.ncvo.org.uk/training-and-events/trustee-conference
Playing with hierarchies and circles - Experimenting holacracyAlexandra Lederer
In May 2011, I thought about experimenting a new concept to get things done in the L&D space: engage different experts to deliver outcomes, with no hierarchical reporting, no minimum required contributions and no monetary reward. On paper it looked like it was doomed to fail.
By end the end of 2012 the results were mind blowing and kept improving in 2013, so in March 2014, I thought to extend this concept of 'circles' to drive employee engagement and develop a relevant employee value proposition for our staff.
In Oct 2014, I've been told this may be called 'holacracy' - one of the latest management trend - an approach where we "grant special protection to employees to experiment with ideas. It is governance of the organization, through the people, for the purpose. It enables the organization to find and express its deepest creative capacity."
Presented at Organisational Learning Consortium, Sydney 26 November 2014.
Special thanks to Guillaume Kozinski and Marie O'Brien for their inspiring guidance and support, Fiona McCallum and Andy Brown for trusting me with this experiment.
In this session - the third of our Open Source series - Business author, speaker and HR Director at Carey Olsen Simon Nash will share what he has learned about how to facilitate group discussions and meetings for maxium creativty and optimum results.
Meetings, meetings, meetings!
We all go to them; whether for work, churches, charities even some families hold a "house meeting" to sort out and solve shared problems.
So why is it that some meetings are really energising, creative and collaborative? Sometimes the ideas just flow, the problems just seem to disappear and the people around the table are all listening attentively, engaged in the topic and supportive of each other.
Other times the meeting can be like some form of modern torture; Dull, boring, being led off track, personal attacks, grumpy sulking, you know the rest (or is it just my Parish Church Committee that is like that?).
Organisational Psychologists have actually done a lot of work on the science and skills of effective meetings. In this CHOW we will look at some of the factors that lead to better meetings and what can be a recipe for disaster from the outset. We'll also learn some new skills and techniques that you can try out the next time you have a team meeting, parent-teacher forum, charity trustee meeting, or even a gathering of church.
This is the 3rd talk from our Open Source series (formally known as emply raincoats). Open Source is an occasional series of talks at CHOW where we tap into the treasury of business knowledge within our network by creating a space where such knowledge can be shared freely.
The talks in the Open Source series are given by members of the local business community who have acquired a deep level of expertise in a particular area and are generously offering their hard-earned insights to the CHOW community as a gift.
If you think you might have something valuable to contribute to the Open Source series, please do get in touch.
Nine Steps of Collaboration with Craig NealValuesCentre
2016 CTT International Conference:
Craig Neal shares the nine steps of collaboration, including a case study of how the steps have been applied in government and relates to public engagement.
This was the slide I prepared for my LCP interview back in 2012.
Sharing with you my dear readers who may find it useful.
Feel free to connect with me at maxermesilliam@gmail.com.
Alain Deniau held this presentation at the 2014 SME Assembly in Naples, Italy: "Dynamic Governance - Public Institutions & SME".
Find out more at:
http://blogs.ec.europa.eu/promotingenterprise/
Looking back and generalizing the historical experience of political and cultural transformation of societies, we we might understand what our organizations is missing for having high-end communication and collaboration models.
In my talk I'm about to share such things as working culture and organizational values. Will share my experience how to test and to organize a purposeful work with communication and collaboration models.
The Importance of Organisational Values Webinar SlidesValuesCentre
"Everything I Have Learned About Values" is now available for purchase! The book summarizes Richard Barrett's 30-year journey to understand how values shape our decision-making. In celebration of its release, we created a three-part webinar series to explore the importance of values.
To watch a recording of this webinar, please use this link:
https://youtu.be/1GXsNm249S4
This webinar focuses on the role values play in organisational culture. Richard will share insights on:
-How do you build a high performing values-driven organization?
-Why is it important to measure your culture?
-What role do leaders play in managing culture?
For more information please visit our website:
https://valuescentre.com
Meetings bring people together to discuss a predetermined topic. However, too many are poorly planned and managed, and therefore fail to satisfy objectives when they do not simply waste time. The operating expenses of time wasted include related meeting expenditures, salaries, and opportunity costs.
Presented at NCVO's Trustee Conference on Monday 11 November 2014.
The presentation was by Ruth Lesirge, founding trustee of Association of Chairs and Ros Oakley, founding trustee of Association of Chairs. These slides provide an unrivalled opportunity to consider the particular contribution the chair can make to the effective working of your organisation. It will deepen your understanding of the chair's role, explore what's reasonable to expect and identify the support that chairs need.
To learn more about governance: http://www.ncvo.org.uk/practical-support/governance
To find out about NCVO's Trustee Conference: http://www.ncvo.org.uk/training-and-events/trustee-conference
Playing with hierarchies and circles - Experimenting holacracyAlexandra Lederer
In May 2011, I thought about experimenting a new concept to get things done in the L&D space: engage different experts to deliver outcomes, with no hierarchical reporting, no minimum required contributions and no monetary reward. On paper it looked like it was doomed to fail.
By end the end of 2012 the results were mind blowing and kept improving in 2013, so in March 2014, I thought to extend this concept of 'circles' to drive employee engagement and develop a relevant employee value proposition for our staff.
In Oct 2014, I've been told this may be called 'holacracy' - one of the latest management trend - an approach where we "grant special protection to employees to experiment with ideas. It is governance of the organization, through the people, for the purpose. It enables the organization to find and express its deepest creative capacity."
Presented at Organisational Learning Consortium, Sydney 26 November 2014.
Special thanks to Guillaume Kozinski and Marie O'Brien for their inspiring guidance and support, Fiona McCallum and Andy Brown for trusting me with this experiment.
In this session - the third of our Open Source series - Business author, speaker and HR Director at Carey Olsen Simon Nash will share what he has learned about how to facilitate group discussions and meetings for maxium creativty and optimum results.
Meetings, meetings, meetings!
We all go to them; whether for work, churches, charities even some families hold a "house meeting" to sort out and solve shared problems.
So why is it that some meetings are really energising, creative and collaborative? Sometimes the ideas just flow, the problems just seem to disappear and the people around the table are all listening attentively, engaged in the topic and supportive of each other.
Other times the meeting can be like some form of modern torture; Dull, boring, being led off track, personal attacks, grumpy sulking, you know the rest (or is it just my Parish Church Committee that is like that?).
Organisational Psychologists have actually done a lot of work on the science and skills of effective meetings. In this CHOW we will look at some of the factors that lead to better meetings and what can be a recipe for disaster from the outset. We'll also learn some new skills and techniques that you can try out the next time you have a team meeting, parent-teacher forum, charity trustee meeting, or even a gathering of church.
This is the 3rd talk from our Open Source series (formally known as emply raincoats). Open Source is an occasional series of talks at CHOW where we tap into the treasury of business knowledge within our network by creating a space where such knowledge can be shared freely.
The talks in the Open Source series are given by members of the local business community who have acquired a deep level of expertise in a particular area and are generously offering their hard-earned insights to the CHOW community as a gift.
If you think you might have something valuable to contribute to the Open Source series, please do get in touch.
Nine Steps of Collaboration with Craig NealValuesCentre
2016 CTT International Conference:
Craig Neal shares the nine steps of collaboration, including a case study of how the steps have been applied in government and relates to public engagement.
This is a short pdf about holding to account for school governors. It poses some questions and offers some definitions on which governors can reflect. It does not provide any answers but poses some suggestions for discussion.
This was the presentation I did at the most recent 2009 BoardSource Leadership Forum(BoardSource Annual Meeting) that received the highest ratings of any presentation at the entire conference.
Dr Sharron Dickman, well known for her research and publications in the area of Arts Marketing and museum management, presents on Business Planning, Strategic Planning, Volunteer and Board Recruitment as part of the 2010 M&GSQ Standards Program.
Our annual series of Charity Seminars held across the region will this year focus on the various elements involved in building a sustainable charity.
The seminar programme will cover:
• Creating a vision: How to build a resilient organisation and resilient teams
• Turning a vision into a plan: What does a good plan look like and how do you obtain funding?
• Keeping the plan on track: This session will focus on key aspects of financial reporting including the different information requirements of management and trustees
• Effective trustee boards as part of building a sustainable charity
• Real relationships that provide sustainable income
• Why are you here? Achieving impact from your fundraising messages
A panel discussion considering what the future hold for charities and their governance, and how trustees can support their charities to survive and thrive.
While an effective board has always been important, it is especially essential in periods of economic turbulence. Board members who offer independent insights from their own experience, and provide access to external resources are critical to management when making decisions key to organizational viability. Building and sustaining a high performance board requires an investment of time, the right leadership and a thoughtful strategy. It is important to align the board’s role and its members’ expectations with the nonprofit’s stage of organizational development. Without proper stewardship, tension can arise when what an organization needs from its board transcends members’ understanding of their role .
One of the primary roles of a nonprofit board of directors is to provide fiscal oversight for the organizations they serve. Yet there are different approaches to financial oversight by boards. What are the best and most effective practices? What can your staff and volunteer leaders do to increase the financial literacy of your board? Does your board know how to read and understand the financial statements being presented at every meeting? During this webinar, we will explore some of the key components for your board members to enhance their role in providing effective governance oversight for the nonprofit’s financial management policies and activities. The learning objectives will cover these topics:
• What are the typical financial responsibilities and misunderstandings of board members?
• What are the fundamental fiduciary duties for nonprofit board and its members?
• Learn how to read, interpret and understand the financial reports for the nonprofit you represent
Impact of Development Planning on Fundraising SuccessBloomerang
https://bloomerang.co/resources/webinars/
Join Dr. Adrian Sargeant, Director of the Institute for Sustainable Philanthropy, and Barbara O’Reilly, CFRE, Principal of Windmill Hill Consulting, as they talk about a global research study the Institute recently completed that is the first of its kind to look at how development planning contributes to fundraising results.
Similar to CEO Capacity Building Workshop 2013 for Business Assocaitions (20)
There are millions of people in this world who suffer from a down-personality syndrome -Follow simple things to improve your personality and be a successful person.
Often Entrepreneurs struggle in convincing investors, customers and themselves about the exciting ideas they have. Small presentation followed by a blogpost might help them understand the small trick behind Spreading the Great Idea!
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
Best practices for project execution and deliveryCLIVE MINCHIN
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...my Pandit
Dive into the steadfast world of the Taurus Zodiac Sign. Discover the grounded, stable, and logical nature of Taurus individuals, and explore their key personality traits, important dates, and horoscope insights. Learn how the determination and patience of the Taurus sign make them the rock-steady achievers and anchors of the zodiac.
2. Defining 21st Century Chambers and Association
Key challenges faced by Secretary General in Pakistan
Generic Roles of a Chamber/Association
Vision and Mission is this just a piece of document
Why is it important to Think Strategically
How Secretary Generals Can build strong organizations
Financial and Risk Management, and Budgeting
Legal compliance under New DGTO Rules
13. Chamber is a bridge
between Government
and Business
Community
14. Understanding Chamber Business
A chamber is a voluntary membership
based business organization that
serves their member’s collective
interests
15. Generic Roles of a Chamber/Association
• Work proactively to improve the sector's / region’s profitability and
competitiveness (R&D)
• Work effectively to represent the sector's interests at all levels of
the legislative regulatory process (Policy Advocacy)
• Supply sound information and advice for members (PR &
Communications)
• Promote exports and other market opportunities (Trade facilitation)
• Promote training and education (Training)
• Work to ensure practice of principals of good governance (Ethics)
17. Your Challenges as Secretary Generals
• Remain ethical
• Improve Skills
• Protect Staff
• Hire quality HR
• Be creative
• Build a professional organization
How many of you read your own emails?
19. SS
• To be the best Chamber in SAARC Countries through
growth in business volumes, turnovers, exports and
contribution in tax revenues.
• To promote trade commerce and industry of the region in
particular and of the whole nation in general
• To be a forum of active exchange on matters relating to
xxxxx. To promote, support and protect common interests
of member companies carrying on the business of xxxxx in
Pakistan and to endeavor to increase xxxx awareness and
penetration in the country.
• To make XXX a leading trade organization in the country
adopting best international practices for the promotion of
trade and industry
21. 21st Century Business Associations
1. Expectations - What our members expect from our association?
2. Vision – is our mission is member driven or board driven?
3. Mission – is our mission aligned with our vision?
4. Communication with Board members – do we communicate
vision/Mission with board members?
5. Trustworthiness – do we do what we say?
6. Communication – do we communicate effectively with our
stakeholders?
7. Partners – are our partners are satisfied?
8. Board members – Are our broad members credible?
9. Committees – how many committees should we have?
10. Performance – Do we have a performance review system?
11. Monitoring – Do we have an effective monitoring system?
12. Leadership Development – Do we have succession planning in place?
13. Financial Management – ??
14. Governance and Ethics – Do we have any codes and do we implement?
15. Appreciation – Do we rejoice success?
22. Role of Office Bearers
• Develop specific objectives and business plan.
• Support and Execute business plan.
• Proactively participate in policy advocacy
initiatives.
• Promote Chamber’s image.
23. Role of Staff
Support and Implementation:
• Operations
• Staff and financial management
• Strategic planning
• Membership development
• Program/service development and delivery
• Policy recommendations to the MC/EC
• Research and Development
• Member communication
25. Key Issues with Business Associations
• Inability to run chamber as a Business
• Lack of Vision, Mission, Objectives, Strategic Plan
• Poor financial management (budgeting, fund
raising, expense projection)
• Poor networking (no membership drive)
• Lack of staff capacity (inability to attract and retain
quality staff)
• Inability to attract member attention / support
• Inability to attract donor funds
• No will to excel
• Unethical practices
• Founder’s syndrome
26. Typical Areas of Concern
• Compensation (Hiring/Firing/promotion)
• Conflict of Interest
• Solicitation
• Buying/Selling/travel
• Financial Integrity (gifts/donations)
• Investment Policies
• Accountability
• Strategic Management
27. How many business associations
are there in Pakistan?
One Way to Increase Efficiency
30. In the following situation, your "life" and "death" depends upon how well
you can prioritize items for survival in a relatively unfamiliar environment. This
problem is fictional, although the ranking to which you will compare your
results was done by a number of space experts.
The Situation
You are a member of a lunar exploration crew originally scheduled to join
the mother ship on the lighted surface of the moon. Due to mechanical
difficulties however, your ship was forced to land at a spot some 320 kilometers
from the actual landing point. During the process, much of the equipment
aboard was damaged, and, since survival depends on reaching the mother
ship, the most critical items available must be chosen for the 320 km trip.
Your Task
There are 15 items left intact and undamaged after landing. Your task is to
rank these items according to their importance in aiding you to reach the
mother ship, starting with "1" the more important, to "15" the least important.
You should assume that your crew is your group, you have agreed on
priority, and all 15 items are in good condition.
31. Lunar Survival Items
• Compass, magnetic
• First aid kit w/ hypodermic needles
• Flares, signal
• FM receiver/transmitter (solar-powered)
• Food concentrate
• Heating unit, portable
• Map (stellar map, moon’s constellations)
• Matches (1 box)
• Milk (1 case dehydrated milk)
• Oxygen (2 50kg tanks)
• Parachute silk
• Pistols (2 .45 caliber)
• Raft, Life (automatic inflating)
• Rope, Nylon (20 meters)
• Water (25 liters)
32. Space Survival
Ranking of Items by Experts
Oxygen 1 Fills respiration requirements
Water 2 Replenishes loss by sweating, etc
Map 3 One of principal means of finding directions
Food 4 Supply daily food required
FM receiver 5 Distress signal transmitter, possible
communication with another ship
Rope 6 Useful in tying inured together, help in
climbing
First aid kit 7 Oral pills or injection medicine available
Parachute 8 Shelter against sun’s rays
Raft 9 CO bottles for self propulsion across chasms,
etc,
Flares 10 Distress call when line of sight possible
Pistols 11 Self propulsion devices could be
made from them
Milk 12 Food mixed with water for drinking
Heating unit 13 Useful only if party landed on dark
side
Compass 14 Probably no magnetized poles, therefore
useless
Matches 15 Little or no use on moon
37. Governance
• What are Governing Documents?
• Mission Statement: The mission statement --- or statement of purpose
• Articles of Incorporation: The articles of incorporation (sometimes referred to
as the charter or constitution) are the primary rules governing the
management of a corporation, and are filed with a state or other regulatory
agency.
• Bylaws: A bylaw is a rule governing the internal management of the
organization.
• Policies: A policy interprets the governing documents and is usually
maintained in the form of a policy manual; for example, a policy on investing
the organization’s savings. The policy development process includes the
identification of recurring issues and the best alternatives selected by the
board.
38. Key Policy Documents
• Board of Directors
• Bylaws
• Calendar
• Chapters (Regional Offices)
• Committees
• Human Resource (staffing)
• Finances
• Government Affairs and policy advocacy
• Meetings & Conventions
• Membership Development and retention
• Communication, PR, Social Media and Publications
• Reimbursements
39. Leadership – What does it mean?
Leadership, is the ability to motivate a
group of people towards common
objectives
40. “There is no such thing as a perfect
leader, either in the past or present, in China
or elsewhere. If there is one, he is only
pretending, like a pig inverting spring onions
into his nose in an effort to look like an
elephant.” —Liu Shao-Chi — Which means
we must consistently strive to improve
ourselves”.
41. Did you ever Ask yourself
“Why am I unable to do what I want to
do?
44. Its for YOU if you fall
under these categories
Ouch!
Stuck
with
Can’t Do
Ouch!
Unaware
Ouch!
Ouch!
Fears
Ouch!
Lethargic
Ouch!
Yes BOSS!
Ouch!
Peer Pressure
Ouch!
Leg Puller
48. How to become Bullet Proof?
Start making decisions
Stop leg pulling
Start delegating
Start training staff
Start training office bearers
But you can do all that only if……….
You are Brave Enough to Say No!
51. Why Focus on Members?
• A member voluntarily invests money by
payment of dues on a regular basis in
exchange for a perceived value from the
chamber.
• Members are the first element of an
organizational structure.
• Members are both owners and customers.
53. Chamber Services
• Networking opportunities
• Advocacy
• Member to Member Discount Program
• Learning opportunities
• Community development through effective CSR
• Trade leads
• Referral services
• Employment exchange
• Subsidized consultancy services
• Promotion and advertising