The National Plan of Electronic Government 2014-2017 in Ecuador has three main objectives: 1) Nearby Government by providing quality online services to citizens and businesses, 2) Open Government through transparency and citizen participation, and 3) Government Efficiency and Effectiveness through smart technology use. The plan is based on four pillars: regulatory framework, information and communication technologies, services and processes, and citizens. It aims to improve relationships between actors in society and achieve its objectives through strategies and solutions.

1. The National Plan
of Electronic Government
2014 -2017
Ecuador
By: Renato Herrera
Communication Analyst in National Secretariat of Planning and Development (SENPLADES)

2. Mission
On May 26th
2014, the Government of the Citizen's Revolution
published the National Plan of Electronic Government. This plan was
created aiming the fulfilling of the following objectives:
Nearby Government, Open Government and
Government Efficiency and Effectiveness

3. Relations between the four principal actors of
society
• The Plan propends to find the effective relations between
the four principal actors of society:

4. Principles and a model
• The National Plan of Electronic Government is based on principles
and a model. The principles are guide patterns to save guard the
rights of Ecuadorian’s citizens to communicate electronically with the
State, organizations and citizens.
• Accordingly, the Plan implies as well the responsibility that the
Government maintains to provide the vital tools to satisfy this right.
• The model of E - Government bears four elements: Pillars, objectives,
strategies and solutions park.
• The pillars are the resources with which the various solutions of E-
Government are developed.

5. Interaction of the pillars of E-Government
The pillars are regulatory framework, services and processes, information and
communications technologies, and citizens

6. Pillar 1: Regulatory framework
• They are legal and juridical instruments for building eGovernment
solutions, ensuring operability, quality, sustainability and functionality
of the same. These instruments also regulate and guide the actions of
the various actors in eGovernment.

7. Pillar 2:
Information and Communication Technologies (ICT)
The set used in the capture, processing, storage and
transmission of information, which are the basis for
the construction, implementation, operation and
use of e-government solutions technological
resources.

8. Pillar 3: People
Is the talent that generates and strategically articulated
regulations, processes and information technology and
communication, whose combination of knowledge, skills,
abilities, motivations and actions are in turn managed
strategically to achieve the expected results of E-Government.

9. Pillar 4: Services and Processes
• Sequence institutional activities to generate added value
from a trigger to generate a useful result for the internal
client, external client citizenship, external client
company / organization and / or external client
government.

10. Objectives
• The objectives are the ultimate goal of E - Government plan, where all
efforts aimed. Strategies are the means to achieve the objectives. The
solutions leverage strategies, the more leverage strategies the
greater is its contribution to the development of Electronic
Government and the achievement of objectives. The park solutions is
the set of programs, projects and regulations that leverage strategies
to achieve the objectives.

11. First objective
• The first objective consists in
the Nearby Government,
defined as the provision of
online government services with
quality. For example: to make
available to citizens and the
productive sector a unique web
portal in which it is possible to
execute several process in a few
steps, thus saving time and
money.

12. Second objective
• The second objective is Open Government, defined as the citizen access to
public information through direct channels of communication with
government entities, promoting the active participation and transparency.
This will allow citizens, productive sector, public servants and government
institutions to be aware of the data management of government as well
as the possibility to propose their ideas and opinions to the outstanding
authorities directly.
• The Open Government also foretell the interaction of Ecuador with other
countries on issues of Electronic Government, for example, allows citizens
access to information of assets, invites the private and the academic sector
to innovate based on open information available or allows collaboration
between countries on exchange of data about the situation of Ecuadorians
abroad countries.

13. Third objective
• The third objective is Government Efficiency and Effectiveness , defined as
the smart use of modern technologies in order to satisfy the citizens'
needs, consolidate a public management based on results, and fulfill the
institutional objectives.
• This latter objective is based on the provision of technological resources,
internal organization processes, generation of regulatory bodies and staff
training of such entities. For example: Empowering technology managers
to acquire an institutional vision on Electronic Government to go beyond
purely technological implementations or advise the institutions in their
projects to meet the strategies proposed by the Electronic Government
Plan.

14. Sources
• http://www.gobiernoelectronico.gob.ec/
• http://www.administracionpublica.gob.ec/
• http://www.sni.gob.ec/