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JAKARTA CAPITAL CITY
GOVERNMENT
E-GOVERNMENT
CITY POTRAITS
5 Adm. Cities 1 Regency
44 Districts 267 Sub-districts
Jakarta as The Capital City
10 Million peoples
Rp 40 Trillion
Revenue 2015
661,52 km2
73.000 officials
Rp 69 Trillion
Local Government Budget 2015
PROBLEMS
No media for
citizen to report
problems
Illegal payments
in licensing
Data cannot be
used by the
community
No transparent
budgeting
system
Flood that
occurs every
year
Lack of public
facilities that
unfit for use
KEY ISSUES
Government that
heard
System that connected Citizen who
participated
1. GOVERNMENT THAT HEARD
Jakarta
Student
Card
Integrated
Public Space
Convenient and
Affordable Public
Transportation
Officers Infrastructure
and Public Facilities
Flood Prevention
Jakarta
Health
Card
One Day Services
Zero Complaint
Zero Delay
Simplified Procedure
Relocating peoples that
live in slum and river bank
area
Providing low cost
apartments
One Stop Services Apartment Multifunction Park
Integrated Public Space
• Library
• Free Wifi
• Child Playground
• Park
Licence Delivery
One Stop Services Online
System
Free Architect Services
Convenient and affordable
public transportation
Reduce the use of private
vehicles
Transportation
2. SYSTEM THAT CONNECTED
QLUE for citizen reports
Planning and Development
Meeting
Jakarta Smart City
Open Data
Emergency Call Center
112
apbd.jakarta.go.id
Budget Transparency
Visitors :
2013 = 3.884.452
2014 = 3.896.749
Average per day = 10 Thousands
Contains Download :
Average per day = 3 Thousands
Official Website Gov Youtube
Video Upload :
Total = 3.048
Views :
Total = 27.861.121
Open Data
Dataset :
Total = 827
File Data :
Total = 2.607
One Stop Services
Agencies :
Total = 27
Licenses :
Total = 518
E-BUDGETING SYSTEM
ONE STOP SERVICES SYSTEM
E-PROCUREMENT SYSTEM
JAKARTA SMART CITY PORTAL
JSC OFFICIAL APPLICATIONS
JSC OFFICIAL APPLICATIONS
3. CITIZEN WHO PARTICIPATED
Citizen Reports Crowd SourcingHackjak
Incubation
CITIZEN REPORTING CHANNELS
LAPOR :
SMS 1708
EMAIL LAPOR
ONLINE NEWS
EMAIL
dki@jakarta.go.id
FACEBOOK
Jakarta goid
PRINTED MEDIA
SMS CENTER
02132881818
TWITTER
@jakartagoid
DEMONSTRATION
CALL CENTER
164
BALAI WARGA
www.jakarta.go.id
WHAT’S NEXT?
• System integration & data analysis
• Decision/policy support system
• Improve public services
• Increase public participation
THANK YOU

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[E government policy training] jakarta city presentation

  • 2. CITY POTRAITS 5 Adm. Cities 1 Regency 44 Districts 267 Sub-districts Jakarta as The Capital City 10 Million peoples Rp 40 Trillion Revenue 2015 661,52 km2 73.000 officials Rp 69 Trillion Local Government Budget 2015
  • 3. PROBLEMS No media for citizen to report problems Illegal payments in licensing Data cannot be used by the community No transparent budgeting system Flood that occurs every year Lack of public facilities that unfit for use
  • 4. KEY ISSUES Government that heard System that connected Citizen who participated
  • 5. 1. GOVERNMENT THAT HEARD Jakarta Student Card Integrated Public Space Convenient and Affordable Public Transportation Officers Infrastructure and Public Facilities Flood Prevention Jakarta Health Card
  • 6. One Day Services Zero Complaint Zero Delay Simplified Procedure Relocating peoples that live in slum and river bank area Providing low cost apartments One Stop Services Apartment Multifunction Park Integrated Public Space • Library • Free Wifi • Child Playground • Park Licence Delivery One Stop Services Online System Free Architect Services Convenient and affordable public transportation Reduce the use of private vehicles Transportation
  • 7. 2. SYSTEM THAT CONNECTED QLUE for citizen reports Planning and Development Meeting Jakarta Smart City Open Data Emergency Call Center 112 apbd.jakarta.go.id Budget Transparency
  • 8. Visitors : 2013 = 3.884.452 2014 = 3.896.749 Average per day = 10 Thousands Contains Download : Average per day = 3 Thousands Official Website Gov Youtube Video Upload : Total = 3.048 Views : Total = 27.861.121 Open Data Dataset : Total = 827 File Data : Total = 2.607 One Stop Services Agencies : Total = 27 Licenses : Total = 518
  • 15. 3. CITIZEN WHO PARTICIPATED
  • 16. Citizen Reports Crowd SourcingHackjak Incubation
  • 17. CITIZEN REPORTING CHANNELS LAPOR : SMS 1708 EMAIL LAPOR ONLINE NEWS EMAIL dki@jakarta.go.id FACEBOOK Jakarta goid PRINTED MEDIA SMS CENTER 02132881818 TWITTER @jakartagoid DEMONSTRATION CALL CENTER 164 BALAI WARGA www.jakarta.go.id
  • 18. WHAT’S NEXT? • System integration & data analysis • Decision/policy support system • Improve public services • Increase public participation