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FREE tag management
with optional support

June 2013

© Datalicious Pty Ltd

1
The Internet runs on tags

June 2013

© Datalicious Pty Ltd

2
Tags = Digital marketing

June 2013

© Datalicious Pty Ltd

3
> Tags = Data driven marketing
“Using data to widen the conversion funnel”

Media Attribution & Modeling
Optimise channel mix, predict sales

Targeting & Merchandising
Increase relevance, reduce churn

Testing & Optimisation
Remove barriers, drive sales

Boosting ROMI
June 2013

© Datalicious Pty Ltd

4
> Challenge: Tag management
 Inefficient tag management impacts …
– Idea generation and strategy development
 Technology limitations dampen creative thinking
and idea generation rather than stimulating them

– Campaign execution and optimisation
 Ineffective tag deployment reduces speed to market
for campaigns and limits ability to implement changes

– Content relevance and user experience
 Platform silos limit cross-channel integration, thus
reduced targeting, ad relevance and response rates

– Report accuracy and media negotiations
 Report inaccuracies and discrepancies damage client
trust and limit negotiation power with channel owners
June 2013

© Datalicious Pty Ltd

5
> Solution: Datalicious SuperTag
Easily implement and update
any tag on any websites without
or limited IT involvement

Conversion
Tracking
Any
JavaScript

Web
Analytics

Conversion
De-duping

SuperTag

Live
Chat

Media
Attribution

Behavioral
Targeting

Collect accurate multi-channel
media attribution data to
provide advanced insights
Enable advanced features such
as targeting, testing and chat to
optimise user experience

A/B Testing
Heat Maps

June 2013

De-duplicate conversions for
CPA deals and align reporting
figures across platforms

© Datalicious Pty Ltd

6
> Overcoming team barriers

Marketing

SuperTag

Technology

Easy to use online user interface enabling marketers to
manage tags without intensive technology support
June 2013

© Datalicious Pty Ltd

7
> Cross-platform integration
DSPs

CRM

Ad Servers

DM/eDM

Targeting

Web Analytics

Testing

SuperTag

Heat Maps

Live Chat

Paid Search

Phone #s

Affiliates

Centralised uniform business rules to trigger conversions
and segment visitors across multiple marketing platforms
June 2013

© Datalicious Pty Ltd

8
> Potential SuperTag use cases














Implement tags without JavaScript skills or IT support
Enable central platform for tag management and auditing
Improve page load speed across all websites and devices
Simplify web analytics implementation & maintenance
De-duplicate conversions and re-negotiate CPA deals
Track purchase path for advanced media attribution
Enable A/B tests and heat maps to improve conversions
Turn any content element into a dynamic targeting area
Enable re-targeting to increase ad response rates
Trigger proactive live chats to improve user experience
Target phone numbers to boost call center effectiveness
ID customers and push key events into any CRM platform
Collect raw clickstream data for advanced analytics

June 2013

© Datalicious Pty Ltd

9
> SuperTag code architecture
Injecting JavaScript tags into the
page based on business rules using
the SuperTag top and bottom containers.

T

The SuperTag top and bottom containers are
JavaScript functions called in the page code
just after the opening <body> tag and just
before the closing </body> tag on all
page across all domains.
B

superT.t()

T

T

superT.b()

B

B

June 2013

SuperTag.js











Works on …
Websites, Flash
mobile apps,
videos, etc

One tag for all sites & platforms
Hosted internally or externally
Easy tag implementation/updates
Tag/business rule testing on live site
Facilitates A/B & MV test execution
Implementation of heat-maps
Re-targeting across channels & tools
Live chat & phone number targeting
Collect raw page & impression data

© Datalicious Pty Ltd

10
Copy & paste same code on all pages to implement
June 2013

© Datalicious Pty Ltd

11
SuperTag works on websites, mobile apps & videos
June 2013

© Datalicious Pty Ltd

12
SuperTag works on websites, mobile apps & videos
June 2013

© Datalicious Pty Ltd

13
Drag & drop tags through easy to use interface
June 2013

© Datalicious Pty Ltd

14
Add new tags from constantly growing tag library
June 2013

© Datalicious Pty Ltd

15
Add custom JavaScript for tags missing from library
June 2013

© Datalicious Pty Ltd

16
Build complex business rules to suit all scenarios
June 2013

© Datalicious Pty Ltd

17
Create new page variables from any page element
June 2013

© Datalicious Pty Ltd

18
Create new page variables from any page element

June 2013

© Datalicious Pty Ltd

19
Create premium experiences for high value clients

June 2013

© Datalicious Pty Ltd

20
Turn any page element into dynamic content areas

June 2013

© Datalicious Pty Ltd

21
Define visitor affinity segments for re-targeting
June 2013

© Datalicious Pty Ltd

22
Customise what data to send to your data server
June 2013

© Datalicious Pty Ltd

23
Analyse raw clickstream data in Splunk in real-time
June 2013

© Datalicious Pty Ltd

24
> SuperTag
SuperTag app
generating JS
app.supert.ag

JavaScript

integration

Full SuperTag.js
hosted by client
or on c.supert.ag

JavaScript

Client pages
referencing
SuperTag.js

Browser
executing
SuperTag.js

Tags

Lookup
tables

Requests

Dedicated
client Splunk
server(s)

Databases
, files, etc

Additional
data (i.e. CRM,
IP, social, etc)

June 2013

Logs

SuperTag
DataCollector(s)
d.supert.ag

Requests

Splunk regex
builder and
data extracts

Splunk saved
searches and
dashboards

© Datalicious Pty Ltd

Ads & emails
loading static
1x1 pixel

25
> SuperTag ExactTarget integration
SuperTag app
generating JS
app.supert.ag

JavaScript

Full SuperTag.js
hosted by client
or on c.supert.ag

Client pages
referencing
SuperTag.js

Tags

Requests

Additional
data (i.e. CRM,
POS, social, etc)

Databases
, files, etc

Dedicated
ExactTarget
DataExtension

Data

SuperTag
integration via
DataCollector

Data
Clicks,
data

ExactTarget
business rules
and conditions

June 2013

List

Targeted
ExactTarget
campaign list

© Datalicious Pty Ltd

Emails

Relevant
ExactTarget
email campaign

26
Test tags on your live site even before deployment

June 2013

© Datalicious Pty Ltd

27
> SuperTag code architecture
SuperTagLive-Testing.js

SuperTag.js
Client pages
referencing
SuperTag.js

Client pages
executing
JavaScript
tags

3rd party web
analytics & ad
serving platforms

June 2013

JavaScript
injecting
tags into
client pages
based on
business
rules

SuperTagCode-V1.js

Client-Custom-Cod
e.js

SuperTag
application
combining
tags and
business
rules into
JavaScript

SuperTag app
generating JS
app.supert.ag

© Datalicious Pty Ltd

3rd party web
analytics & ad
serving tags

28
Define access and deployment rights for all users
June 2013

© Datalicious Pty Ltd

29
Review changes from all users in the audit view
June 2013

© Datalicious Pty Ltd

30
> SuperTag multi-CDN approach
SuperTag.js on
Edgecast CDN
c.supert.ag

Browser
requesting
SuperTag.js
Multi-CDN
load balancing
for SuperTag.js

SuperTag app
generating JS
app.supert.ag

Browser
requesting
SuperTag.js

SuperTag.js
hosting on
client server

June 2013

SuperTag.js on
Akamai CDN
c.supert.ag

Browser
requesting
SuperTag.js

© Datalicious Pty Ltd

31
> Faster page load with SuperTag
By implementing the SuperTag code architecture your pages are guaranteed to
load faster anywhere between 10-30% as the below tests show. This is
achieved by streamlining the way JavaScript assets are loaded and executed on
your pages as well as our smart multi-CDN JavaScript hosting platform which
not only guarantees a 100% uptime but also ensures that all JavaScript code is
always loaded from the CDN provider with the best performance for that
particular user (i.e. usually the server
that is closest geographically).

June 2013

© Datalicious Pty Ltd

32
> SuperTag deployment options
Manual
JavaScript
management

Dedicated
client Github
JavaScript archive

Email/FTP
JavaScript
publishing

SuperTag.js
hosting on
client server

CDN = Content
delivery network

Client pages
referencing
SuperTag.js

SuperTag.js
hosting on
client CDN

Client pages
referencing
SuperTag.js

Reverse
proxy

SuperTag app
generating JS
app.supert.ag

June 2013

Real-time
JavaScript
publishing

SuperTag.js
Edgecast CDN
c.supert.ag

© Datalicious Pty Ltd

Client pages
referencing
SuperTag.js

33
> Enterprise grade reliability
99% uptime guarantee for the SuperTag
application (i.e. the user interface on
app.supert.ag generating the JavaScript
code) via redundant AWS EC2/RDS set-up
and 100% uptime guarantee for the
SuperTag JavaScript (i.e. the code on
c.supert.ag that is executed on every
page) via multiple
redundant CDNs
including Akamai
and Edgecast.

June 2013

© Datalicious Pty Ltd

34
Clients get perpetual
usage rights for all
generated JavaScript
including dedicated
Github code archive.

Re-engineer code changes in your GitHub archive
June 2013

© Datalicious Pty Ltd

35
> Blue chip SuperTag clients

June 2013

© Datalicious Pty Ltd

36
> Great customer feedback
"Managing third party tags has never been easier [...]
simplicity of setting business rules [...] reduction in CPA
[...].“ Jason Lima, Online Marketing, IMB
"[...] SuperTag tool is so easy to use [...]. Live testing is
particularly useful [...] highly recommended [...]."
Helene Cameron-Heslop, Analyst, Appliances Online
"SuperTag speeds up tag implementation and gives us
increased flexibility [...] manage media and website
analytics [...].” Alex Crompton, Head of Digital, Aussie
June 2013

© Datalicious Pty Ltd

37
Smart tag management

June 2013

© Datalicious Pty Ltd

38

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SuperTag - the Smart Solution for Tag Management - v17 website

  • 1. FREE tag management with optional support June 2013 © Datalicious Pty Ltd 1
  • 2. The Internet runs on tags June 2013 © Datalicious Pty Ltd 2
  • 3. Tags = Digital marketing June 2013 © Datalicious Pty Ltd 3
  • 4. > Tags = Data driven marketing “Using data to widen the conversion funnel” Media Attribution & Modeling Optimise channel mix, predict sales Targeting & Merchandising Increase relevance, reduce churn Testing & Optimisation Remove barriers, drive sales Boosting ROMI June 2013 © Datalicious Pty Ltd 4
  • 5. > Challenge: Tag management  Inefficient tag management impacts … – Idea generation and strategy development  Technology limitations dampen creative thinking and idea generation rather than stimulating them – Campaign execution and optimisation  Ineffective tag deployment reduces speed to market for campaigns and limits ability to implement changes – Content relevance and user experience  Platform silos limit cross-channel integration, thus reduced targeting, ad relevance and response rates – Report accuracy and media negotiations  Report inaccuracies and discrepancies damage client trust and limit negotiation power with channel owners June 2013 © Datalicious Pty Ltd 5
  • 6. > Solution: Datalicious SuperTag Easily implement and update any tag on any websites without or limited IT involvement Conversion Tracking Any JavaScript Web Analytics Conversion De-duping SuperTag Live Chat Media Attribution Behavioral Targeting Collect accurate multi-channel media attribution data to provide advanced insights Enable advanced features such as targeting, testing and chat to optimise user experience A/B Testing Heat Maps June 2013 De-duplicate conversions for CPA deals and align reporting figures across platforms © Datalicious Pty Ltd 6
  • 7. > Overcoming team barriers Marketing SuperTag Technology Easy to use online user interface enabling marketers to manage tags without intensive technology support June 2013 © Datalicious Pty Ltd 7
  • 8. > Cross-platform integration DSPs CRM Ad Servers DM/eDM Targeting Web Analytics Testing SuperTag Heat Maps Live Chat Paid Search Phone #s Affiliates Centralised uniform business rules to trigger conversions and segment visitors across multiple marketing platforms June 2013 © Datalicious Pty Ltd 8
  • 9. > Potential SuperTag use cases              Implement tags without JavaScript skills or IT support Enable central platform for tag management and auditing Improve page load speed across all websites and devices Simplify web analytics implementation & maintenance De-duplicate conversions and re-negotiate CPA deals Track purchase path for advanced media attribution Enable A/B tests and heat maps to improve conversions Turn any content element into a dynamic targeting area Enable re-targeting to increase ad response rates Trigger proactive live chats to improve user experience Target phone numbers to boost call center effectiveness ID customers and push key events into any CRM platform Collect raw clickstream data for advanced analytics June 2013 © Datalicious Pty Ltd 9
  • 10. > SuperTag code architecture Injecting JavaScript tags into the page based on business rules using the SuperTag top and bottom containers. T The SuperTag top and bottom containers are JavaScript functions called in the page code just after the opening <body> tag and just before the closing </body> tag on all page across all domains. B superT.t() T T superT.b() B B June 2013 SuperTag.js          Works on … Websites, Flash mobile apps, videos, etc One tag for all sites & platforms Hosted internally or externally Easy tag implementation/updates Tag/business rule testing on live site Facilitates A/B & MV test execution Implementation of heat-maps Re-targeting across channels & tools Live chat & phone number targeting Collect raw page & impression data © Datalicious Pty Ltd 10
  • 11. Copy & paste same code on all pages to implement June 2013 © Datalicious Pty Ltd 11
  • 12. SuperTag works on websites, mobile apps & videos June 2013 © Datalicious Pty Ltd 12
  • 13. SuperTag works on websites, mobile apps & videos June 2013 © Datalicious Pty Ltd 13
  • 14. Drag & drop tags through easy to use interface June 2013 © Datalicious Pty Ltd 14
  • 15. Add new tags from constantly growing tag library June 2013 © Datalicious Pty Ltd 15
  • 16. Add custom JavaScript for tags missing from library June 2013 © Datalicious Pty Ltd 16
  • 17. Build complex business rules to suit all scenarios June 2013 © Datalicious Pty Ltd 17
  • 18. Create new page variables from any page element June 2013 © Datalicious Pty Ltd 18
  • 19. Create new page variables from any page element June 2013 © Datalicious Pty Ltd 19
  • 20. Create premium experiences for high value clients June 2013 © Datalicious Pty Ltd 20
  • 21. Turn any page element into dynamic content areas June 2013 © Datalicious Pty Ltd 21
  • 22. Define visitor affinity segments for re-targeting June 2013 © Datalicious Pty Ltd 22
  • 23. Customise what data to send to your data server June 2013 © Datalicious Pty Ltd 23
  • 24. Analyse raw clickstream data in Splunk in real-time June 2013 © Datalicious Pty Ltd 24
  • 25. > SuperTag SuperTag app generating JS app.supert.ag JavaScript integration Full SuperTag.js hosted by client or on c.supert.ag JavaScript Client pages referencing SuperTag.js Browser executing SuperTag.js Tags Lookup tables Requests Dedicated client Splunk server(s) Databases , files, etc Additional data (i.e. CRM, IP, social, etc) June 2013 Logs SuperTag DataCollector(s) d.supert.ag Requests Splunk regex builder and data extracts Splunk saved searches and dashboards © Datalicious Pty Ltd Ads & emails loading static 1x1 pixel 25
  • 26. > SuperTag ExactTarget integration SuperTag app generating JS app.supert.ag JavaScript Full SuperTag.js hosted by client or on c.supert.ag Client pages referencing SuperTag.js Tags Requests Additional data (i.e. CRM, POS, social, etc) Databases , files, etc Dedicated ExactTarget DataExtension Data SuperTag integration via DataCollector Data Clicks, data ExactTarget business rules and conditions June 2013 List Targeted ExactTarget campaign list © Datalicious Pty Ltd Emails Relevant ExactTarget email campaign 26
  • 27. Test tags on your live site even before deployment June 2013 © Datalicious Pty Ltd 27
  • 28. > SuperTag code architecture SuperTagLive-Testing.js SuperTag.js Client pages referencing SuperTag.js Client pages executing JavaScript tags 3rd party web analytics & ad serving platforms June 2013 JavaScript injecting tags into client pages based on business rules SuperTagCode-V1.js Client-Custom-Cod e.js SuperTag application combining tags and business rules into JavaScript SuperTag app generating JS app.supert.ag © Datalicious Pty Ltd 3rd party web analytics & ad serving tags 28
  • 29. Define access and deployment rights for all users June 2013 © Datalicious Pty Ltd 29
  • 30. Review changes from all users in the audit view June 2013 © Datalicious Pty Ltd 30
  • 31. > SuperTag multi-CDN approach SuperTag.js on Edgecast CDN c.supert.ag Browser requesting SuperTag.js Multi-CDN load balancing for SuperTag.js SuperTag app generating JS app.supert.ag Browser requesting SuperTag.js SuperTag.js hosting on client server June 2013 SuperTag.js on Akamai CDN c.supert.ag Browser requesting SuperTag.js © Datalicious Pty Ltd 31
  • 32. > Faster page load with SuperTag By implementing the SuperTag code architecture your pages are guaranteed to load faster anywhere between 10-30% as the below tests show. This is achieved by streamlining the way JavaScript assets are loaded and executed on your pages as well as our smart multi-CDN JavaScript hosting platform which not only guarantees a 100% uptime but also ensures that all JavaScript code is always loaded from the CDN provider with the best performance for that particular user (i.e. usually the server that is closest geographically). June 2013 © Datalicious Pty Ltd 32
  • 33. > SuperTag deployment options Manual JavaScript management Dedicated client Github JavaScript archive Email/FTP JavaScript publishing SuperTag.js hosting on client server CDN = Content delivery network Client pages referencing SuperTag.js SuperTag.js hosting on client CDN Client pages referencing SuperTag.js Reverse proxy SuperTag app generating JS app.supert.ag June 2013 Real-time JavaScript publishing SuperTag.js Edgecast CDN c.supert.ag © Datalicious Pty Ltd Client pages referencing SuperTag.js 33
  • 34. > Enterprise grade reliability 99% uptime guarantee for the SuperTag application (i.e. the user interface on app.supert.ag generating the JavaScript code) via redundant AWS EC2/RDS set-up and 100% uptime guarantee for the SuperTag JavaScript (i.e. the code on c.supert.ag that is executed on every page) via multiple redundant CDNs including Akamai and Edgecast. June 2013 © Datalicious Pty Ltd 34
  • 35. Clients get perpetual usage rights for all generated JavaScript including dedicated Github code archive. Re-engineer code changes in your GitHub archive June 2013 © Datalicious Pty Ltd 35
  • 36. > Blue chip SuperTag clients June 2013 © Datalicious Pty Ltd 36
  • 37. > Great customer feedback "Managing third party tags has never been easier [...] simplicity of setting business rules [...] reduction in CPA [...].“ Jason Lima, Online Marketing, IMB "[...] SuperTag tool is so easy to use [...]. Live testing is particularly useful [...] highly recommended [...]." Helene Cameron-Heslop, Analyst, Appliances Online "SuperTag speeds up tag implementation and gives us increased flexibility [...] manage media and website analytics [...].” Alex Crompton, Head of Digital, Aussie June 2013 © Datalicious Pty Ltd 37
  • 38. Smart tag management June 2013 © Datalicious Pty Ltd 38