This document is a presentation in Hebrew given by Shay Rosen on mobile trends and innovations for 2010. The presentation covers the growth of the mobile market and shift to smartphones, the rise of mobile apps and activities like social networking and shopping on mobile. It discusses questions around developing for mobile like whether to use native, browser-based or hybrid apps. It also provides guidelines for optimal mobile user experience, emphasizing clear purpose and intuitive use of standard interfaces.
3. The 2 nd Digital Tsunami
Mobile Trends and innovations – 2010
Shay Rosen
shayr@realcommerce.co.il
Shay Rosen’s Work, Copyright 2010
4. Contents
• Day 1
– The 2nd Digital Tsunami– Mobile
– Key Questions in Mobile development
– Mobile User experience
• Day 2
– mHealth – A New world of Health Services
– Mobile Development Introduction
Shay Rosen’s Work, Copyright 2010
6. Tsunami Indication (2)
• Global mobile penetration – 5bn Users
• Global mobile Internet – 0.8-1bn
• Fixed Internet users – 1.4bn
Mobile Internet will Surpass Fixed
Internet Access in 2015
Shay Rosen’s Work, Copyright 2010
Sources: U.N. telecommunications agency
8. Tsunami Indication (3)
• Smartphone sales –
20%-30% CAGR
1.5bn -2bn units will be sold in the next 5 years
• Smartphones dominant mobile data usage
2010 2011 2012 2013 2014 2015
Mobile Internet
84M 100M 113M 128M 145M 158M
users via handsets
Smartphone
traffic as % of 79% 90% 95% 97% 98% 98%
handset traffic
Feature phone
traffic as % of 21% 10% 5% 3% 2% 2%
handset traffic
Shay Rosen’s Work, Copyright 2010
Sources: Coda Research Consultancy, 03/201 0
9. Tsunami Indication (3)
• Mobile data usage Growth – 5 year forecast
700% growth per user - ~1GB per user per month
4000% mobile data consumption growth in the US
Shay Rosen’s Work, Copyright 2010
Sources: Informa Telecoms, 11/2010, Coda Research Consultancy, 03/2010
10. Tsunami Indication (4)
App sales - >7bn downloads on iPhone
Shay Rosen’s Work, Copyright 2010
Sources: Data aggregated from Apple PR
12. Apps, apps, apps
• 50% of mobile data from smartphones is consumed by
apps
• 7bn downloads on apple appstore to date
• “There’s an app for that”
Shay Rosen’s Work, Copyright 2010
Sources: Zokem mobile insights statistics, 2010
13. Social Networks
• 200M users access facebook from their mobile device
(300% yearly growth)
• Up 50% in less than 6 months
• Expected to catch up with Desktop users in the next year
• (Privacy!!)
Shay Rosen’s Work, Copyright 2010
Sources: Facebook PR
15. Video
• 95MM users expected to watch video on
their mobile device in 2015
• Switch from “Snacking” to Full Episodes
• Use of Tablets expected
to strengthen trend
• Israel might be slightly
different because
of local differences
Shay Rosen’s Work, Copyright 2010
Sources: Coda Research Consultancy, 03/201 0
16. Shopping
• US - 600% Growth since 2008
• eBay 1.5Bn$ Sales in 2010
• ShopSavvy
In Store Price Comparison
• Mobile coupons
Shay Rosen’s Work, Copyright 2010
Sources: ABI Research, 02/201 0, ebay PR
17. Advertising
• (Very) High
response rate!
• Location Based
• Personalized
• Local search
• Reach media
• (Privacy!!)
Shay Rosen’s Work, Copyright 2010
21. The Mobile User Willing to pay for
Always quality products
connected
(Spreads the
word)
Highly engaged,
willing to try Responsive to
anything targeted, relevant
ads
Impatient
0 tolerance
Concerned about
Privacy
Shay Rosen’s Work, Copyright 2010
22. The Value Chain is Mature
Consumer
Device
Publisher
Advertising Networks
Merchants
Payment mean
Transaction
Shay Rosen’s Work, Copyright 2010
30. Mobile development Key Questions
Shay Rosen’s Work, Copyright 2010
Naor Mann’s Work, Copyright 2010
31. Contents
• Native app Vs. Browser based
• Feature Phone support
• iPhone only?
• Device adaptation platform
• What is the project cost
Shay Rosen’s Work, Copyright 2010
Naor Mann’s Work, Copyright 2010
32. Native app
• Advantages:
– Best UI
– Full access to device
functions
– Richer functionality
– Presence on MarketPlace
• Disadvantages
– Develop for each platform
– Must get approved by vendor
– Needs re-distribution for each update
Shay Rosen’s Work, Copyright 2010
Naor Mann’s Work, Copyright 2010
35. Browser Based
• Advantages:
– Cross Platform
– Content freedom
– No need of certification
– Real time control
– Familiar UI
• Disadvantages
– Limited access to hardware
– No MarketPlace presence
– Less Rich UI
Shay Rosen’s Work, Copyright 2010
Naor Mann’s Work, Copyright 2010
37. Hybrid app
• Advantages:
– Full access to device
functions
– Cheaper development &
Maintenance
– Less Updates needed
– Enhanced Real time control
– MarketPlace Presence
• Disadvantages
– Develop for each platform
– Must get certified by vendor
– Might be difficult to get approved
Shay Rosen’s Work, Copyright 2010
Naor Mann’s Work, Copyright 2010
40. Exapmles:
• Navigation app that includes camera use,
Breaking news and gyroscope
Native
• Internal Information app
Browser Based
• Customer information app, basic input
Hybrid
Shay Rosen’s Work, Copyright 2010
Naor Mann’s Work, Copyright 2010
41. Most of my clients own feature phone…
Shay Rosen’s Work, Copyright 2010
Naor Mann’s Work, Copyright 2010
42. Do I need to develop a feature phone version?
• Smartphone account for the
vast majority of app usage
• Feature phone users rarely use apps
• Fragmentation makes adaptation
Extremely expensive
• Adaptation results in bad UI
• In most of the cases –
ROI will be negative
Shay Rosen’s Work, Copyright 2010
Naor Mann’s Work, Copyright 2010
43. So Which Platforms should I target?
Luckily, We are in Israel
• iPhone, Android Are the must have’s
• Blackberry - if you are targeting high ends
(Or your company management)
• Symbian - only in special cases
• You might want to consider the iPad
Shay Rosen’s Work, Copyright 2010
Naor Mann’s Work, Copyright 2010
44. Should I buy a device adaptation platform?
Do Consider:
• The platform degrades the User experience on all devices
• In most of the cases, feature phone owners would not use your app
• Usually device adaptation is not really “Fully automated”
Shay Rosen’s Work, Copyright 2010
Naor Mann’s Work, Copyright 2010
45. What is the expected project cost?
In Israel
most of the project
Run between
$10,000- $100,000
Shay Rosen’s Work, Copyright 2010
Naor Mann’s Work, Copyright 2010
47. Contents
• Some Data
• Why do it anyway?
• Mobile apps UI best practice
• Some thoughts about planning
• Post development activities
• It’s worth it!
Shay Rosen’s Work, Copyright 2010
48. iPhone Usage Habits
• 75% fall asleep with their iPhone
• 69%: it’s more likely I forget my wallet at home
than my iPhone
• 34%: I’m addicted
• 74% think iPhone makes them more organised
• 54% think iPhone improves their productivity
• 74% think iPhone make them “Cooler”
Iphone users treat the the iPhone
as an extention
of their body and personality!
Shay Rosen’s Work, Copyright 2010
Sources: Stanford University Survey 03/2010
49. iPhone Users
• Age – 20-50 Years Old
• Average – 37 years old
• 55% male
• Income- Higher than average
• Highly engaged
• Experienced
• Intolerant
Shay Rosen’s Work, Copyright 2010
Sources: Admob mobile Metrics survey 01/2010
50. iPhone apps
• Average 10 Downloads per user
per month
• 60 apps installed on iPhone
at any given time
• Only 10 are in use
• Average app daily usage time:
Less than 5 minutes per app
• 80% of apps are dropped on first
month
• Over 250,000 apps available
• Over 7bn downloads to date
No More “Farts” please. We are looking for true value
even if it’s free
Shay Rosen’s Work, Copyright 2010
Sources: Admob mobile Metrics 2010
58. Context (2)
On which circumstances?
• At night
• While driving
• While running
• in class
Shay Rosen’s Work, Copyright 2010
59. Conventional
• Do not change familiar UI
• Do not teach the user
• Small details are important
• Consistent
• Keep state
Shay Rosen’s Work, Copyright 2010
60. Connected
• To my Brand
• To the web site and other channels
• To the user’s social life
Shay Rosen’s Work, Copyright 2010
61. A winner app
• Clear Goal
• Intuitive
• Designed for right circumstances
• Standard UI
• Connected to brand and
channels
• Connected to user’s social world
Shay Rosen’s Work, Copyright 2010
62. Thoughts about planning
• Buy an iPhone
• Use it a lot, downloads all the apps you can, get adicted
• Ask the right questions:
• Who are my users?
• When and where will they use my app
• Am I providing real value?
• Can the user achieve her goal in less the 3 minutes?
• Is the app simple enough to understand?
• Sketch a lot
• Try it on the “Dumb user”
• listen
• Think again
• Do not compromise
Shay Rosen’s Work, Copyright 2010
63. Post Development tasks
• The project is not over
• Be findable
• Push your app in all channels
• Listen to feedback
• Get better
• Listen again
• Get even better
Shay Rosen’s Work, Copyright 2010