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Gail Arlette Service
5537 Chew Ave, Apt 1/Philadelphia, PA 19181/email: Gserv2002@yahoo.com
Cell phone: 914-618-1094
Professional Summary
Several years of professional experience in Customer Service and
Receptionist/Administrative Assistant in the Office Supporting fields. 2010 Microsoft Office
Suite, Bookkeeping, Financial Services Support
Professional Experience:
PIDC July 2015- July 2016
Philadelphia, PA
Receptionist (Consultant)
• Greeting all visitors and notifying staff of visitor arrivals.
• Answering and transference of phone calls in the Center City office and Navy
Yard.
• Center City location office support.
• Special Projects support for Marketing Business Development Dept.
• Document Retention in LaserFiche for the Accounting Department.
• Data Entry.
• Management of incoming scanned documents.
• Reviewing and delivering all mail/packages to appropriate staff.
• MS Outlook Calendar and Conference Room scheduling/management.
• Tracking/Logging Legal requests and subpoenas.
• Management of the Reception Area and Board Rooms.
QTC- Lockheed Martin Company April 2014- August 2014
Philadelphia, PA
Medical Records & Health Information Specialist (Consultant)
• Ensured all examinees and providers received necessary documents and
payments prior to medical appointment.
• Communicated directly providers and claimants.
• Data Entry
• Indexed Medical records and processed Medical Records requests.
• Responsible for printing medical examination and diagnostic testing service bills.
• Assisted CT’s with the coding and pegging of diagnostic testing service bills.
• Ensured the timely delivery of medical documentation to claimants and providers
via Fed Ex.
Independence Blue Cross October 2013-December 2013
Philadelphia, PA
Medicare Navigator (Consultant)
• Medigap Security and Medicare Advantage Plan new member outreach
• Assisted current and new members with Medicare benefit, prescription and
claims issues.
• Explained Independence Blue Cross Medicare lines of business and HIPAA
regulations to members and potential members.
• Handled Client information according to HIPAA regulation.
NYS Department of Labor August 2009- July 2011
New York, NY
Labor Service Representative
• Assessed displaced/dislocated customers to determine employment barriers and make
referrals according to their needs.
• Recruited and reviewed employment applications and job orders to match applicants
with job requirements.
• Scanned and upload resumes into the NY State database.
• Ensured that clients on unemployment comply with NY State UI guidelines.
Education:
College of Mount St. Vincent, Riverdale, NY: B. A. Communications

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1.Resume.5.Admin.Recep

  • 1. Gail Arlette Service 5537 Chew Ave, Apt 1/Philadelphia, PA 19181/email: Gserv2002@yahoo.com Cell phone: 914-618-1094 Professional Summary Several years of professional experience in Customer Service and Receptionist/Administrative Assistant in the Office Supporting fields. 2010 Microsoft Office Suite, Bookkeeping, Financial Services Support Professional Experience: PIDC July 2015- July 2016 Philadelphia, PA Receptionist (Consultant) • Greeting all visitors and notifying staff of visitor arrivals. • Answering and transference of phone calls in the Center City office and Navy Yard. • Center City location office support. • Special Projects support for Marketing Business Development Dept. • Document Retention in LaserFiche for the Accounting Department. • Data Entry. • Management of incoming scanned documents. • Reviewing and delivering all mail/packages to appropriate staff. • MS Outlook Calendar and Conference Room scheduling/management. • Tracking/Logging Legal requests and subpoenas. • Management of the Reception Area and Board Rooms. QTC- Lockheed Martin Company April 2014- August 2014 Philadelphia, PA Medical Records & Health Information Specialist (Consultant)
  • 2. • Ensured all examinees and providers received necessary documents and payments prior to medical appointment. • Communicated directly providers and claimants. • Data Entry • Indexed Medical records and processed Medical Records requests. • Responsible for printing medical examination and diagnostic testing service bills. • Assisted CT’s with the coding and pegging of diagnostic testing service bills. • Ensured the timely delivery of medical documentation to claimants and providers via Fed Ex. Independence Blue Cross October 2013-December 2013 Philadelphia, PA Medicare Navigator (Consultant) • Medigap Security and Medicare Advantage Plan new member outreach • Assisted current and new members with Medicare benefit, prescription and claims issues. • Explained Independence Blue Cross Medicare lines of business and HIPAA regulations to members and potential members. • Handled Client information according to HIPAA regulation. NYS Department of Labor August 2009- July 2011 New York, NY Labor Service Representative • Assessed displaced/dislocated customers to determine employment barriers and make referrals according to their needs. • Recruited and reviewed employment applications and job orders to match applicants with job requirements. • Scanned and upload resumes into the NY State database. • Ensured that clients on unemployment comply with NY State UI guidelines. Education:
  • 3. College of Mount St. Vincent, Riverdale, NY: B. A. Communications