Latasha Boston has over 15 years of experience in administrative, customer service, accounting, and medical roles. She has a diploma in medical billing and an associate's degree in computer data processing. Her most recent roles include processing checks and client information accurately and confidentially at JP Morgan Chase and distributing over $310 million in financial assistance to Hurricane Sandy victims at the American Red Cross. She is proficient in Microsoft Office, accounts receivable, accounts payable, and database management.

1. Latasha Boston
1310 Pennsylvania Ave apt 7H •Brooklyn, NY 11239• (718) 642-6458
tasha2113@yahoo.com
Skills: Self-motivated, result driven professional with extensive experience in auditing, payment
processing, administrative duties and customer service. Highly organized, effective time manager with a
focus on detail and a demonstrated success in managing multiple high-priority tasks in a fast pace
environment. Proficient in Microsoft Office Suite
Education:
Received Diploma in Medical Billing & Office Technology Brooklyn, NY July 03-Oct 04
A.A.S in Computer Data Processing and Computer Programing Brooklyn, NY Sept 98-Jun 01
Experience:
May 15-Present JP Morgan Chase (Temp-Part Time) Brooklyn, NY
Retention Processing Specialist/Lockbox
• Prepare and process personal, business checks for client’s lockbox
• Negotiate every single check for any fraud or check disabilities
• Enter data into the database using internal codes for processing
• Adhere to all policies and procedures to ensure all client’s information is kept confidential and
accurate
Apr 13-Nov 14 American Red Cross of Greater New York New York, NY
International humanitarian organization focused on disaster relief and recovery services
Accounting Associate, Hurricane Sandy Long Term Recovery
• Responsible for processing financial assistance request issued to client in a timely and accurate
manner; generate necessary paperwork for processing checks and client assistance cards;
prepare accounting reports and maintain unit records
• Provide quality assurance of and identify missing information required to process payments for
financial assistance for a $310 MM recovery program
• Communicate effectively with internal staff; to ensure payment to over 5000 affected clients
• Provide direction, support and training to new accounting processors and internal case
management staff administering financial assistance on behalf of their client
• Troubleshoot inquiries from internal staff and partners; ensure that inquiries from internal staff
are answered in a timely and appropriate manner
• Contributed to the development of accounting database that tracks the status of hundreds of
financial assistance requests, items for follow up on, and dates for payments;
• Provide LTR management with regular data and analysis of emerging trends in program
spending and fund distribution
• Generated daily and weekly reports for the Finance Department and upper management; of the
total amounts of distributed funds to our clients
Dec 12-Apr13 BJ’s Wholesale Shopping Club Brooklyn, NY

2. Cashier/Customer Service Representative
• Performed cash, charge, debit and business transactions on a daily basis
• Handled large amounts of cash; processed personal and traveler’s check transactions
• Replenished all items and inventory when needed
• Balanced and closed out the cash register at the beginning and end of shift
• Answered customer questions and gave information regarding the business procedures and
policies in an exact and customer friendly way
Aug 06-Apr 11 Weill Cornell Medical College/NY Presbyterian Hospital New York, NY
Margaret & Ian Smith Clinical Skills Center
Secretary to Director/Internal Medicine Physician
• Maintained the director’s entire calendar; scheduled all meetings; offsite conferences and
conference calls; booked all travel and hotel arrangements when needed
• Took inventory on a monthly basis and replenished all department supplies
• Updated several databases with the appropriate information
• Typed up correspondence; faxed, copied and filed multiple documents
• Assisted with all student clinical teaching sessions utilizing standardized patients
• Provided guided tours of the center for prospective new students
• Interacted with several different departments and physicians on a daily basis
May 05-Aug06 IKON Office Solutions New York, NY
Field Support Representative (Provided administrative coverage to several accounts; at a moment’s
notice)
• Scheduled conference rooms for meetings using Outlook software
• Replenished; cleaned and setup all conference rooms for various meetings
• Processed all mail using FedEx or UPS software; answered the multi-line telephone
• Maintained the copy machine and its fixtures
• Filed documents and provided clerical support to all employees
• Made daily visits to the bank to deposit checks
• Prepared monthly billing reports for all inventory and copy charges
• Scheduled messenger pickups and drops offs; distributed and picked up all mail
Nov 03-May 05 Career Institute of Health & Technology Brooklyn, NY
Clerical Assistant/Advisor/Internship Coordinator
• Developed weekly status reports for the director
• Assisted students with job search opportunities; internships along with developing marketable
resumes
• Developed spreadsheets for several projects
• Monitored the telephones; faxed and copied many documents
• Coordinated internships for Medical Assistants, IT and Medical Billing students
• Arranged and presented orientations to new students
• Counseled students to pursue their G.E.D and on other personal life issues
• Visited clinics, private doctor’s offices and hospitals to evaluate student’s work ethics
• Acted as a liaison between the students and the medical facilities
• Trained all new employees