1BENJAMIN J. LEDBETTER38 Trampe Hills DriveSaint Lou.docx

1
BENJAMIN J. LEDBETTER
38 Trampe Hills Drive
Saint Louis, Mo. 63138
Home: (314) 761-9416
[email protected]
Licenses/Certifications
Class A CDL, Forklift, Riding Pallet Jack, Swing Lift, Reach
Truck, JLG Lift
IFS Software, Voice Pick Software
Skills and Tools
Professional Driver
18 Wheeler
Bookkeeping / Accounting Data Entry
Ten Key Microsoft PowerPoint
Forklift / Industrial Truck Operating Steel-toed Boots
Computer Literate Assembly Work
Material Handling Cash Handling
Business Administration Work Document Scanning
Microsoft Word Light Industrial
Internet Knowledgeable GMP's
Mixing/Blending Retail Sales
Banking Computer Operating
Inventory Work Microsoft EXCEL
Assembly
Cable Television Installing

Warehouse / Production
Machine Operating
Work History
Coca Cola Consolidated St. Charles,
MO.
Class A Delivery Driver
11/2019 - Present
Check vehicles to ensure that mechanical, safety, and
emergency equipment is in good
working order.
Maintain logs of working hours or of vehicle service or repair
status, following applicable
state and federal regulations.
Drive trucks with capacities greater than 3 tons, including
tractor-trailer combinations, to
transport and deliver products,
Collect money from customers, issue invoices and payment
receipts
2
Arrange merchandise and sales promotion displays or issue
sales promotion materials to
customers
Sysco Saint
Charles, MO.
Warehouse Selector
05/2018 – 11/2019
Pick customer orders using electric pallet jack, wearable
computer, and printer.
Ensure accurate item and quantity is picked on all orders.

Move freight, stock, or other materials to and from storage or
production areas, loading
docks, delivery vehicles, ships, or containers, by hand or using
trucks, tractors, or other
equipment.
Sort cargo before loading and unloading.
Attach identifying tags to containers or mark them with
identifying information..
Stack cargo in locations such as transit sheds or in holds of
ships as directed, using pallets or
cargo boards..
Young Innovations Earth city , MO
Material Handler 07/2016 – 05/2018
forklifts, pallet jacks, or other
equipment.
Unloading incoming Freight shipments.
Putting away stock to assigned locations.
Using a handheld device to move inventory in system.
Record numbers of units handled or moved, using daily
production sheets or work tickets.
Interstate Medical St. Louis, MO
Courier
02/2016 - 07/2016
Deliver and pick up medical records, lab specimens, and
medications to and from hospitals and
other medical facilities
Obtain signatures and payments, or arrange for recipients to

make payments.
Record information, such as items received and delivered and
recipients' responses to messages.
3
Pepsi Company St. Louis, MO
Selector
06/2014 - 11/2015
Picking 200 cases per hr. to be delivered to area businesses for
resale.
production areas, loading docks,
delivery vehicles, ships, or containers, by hand or using trucks,
tractors, or other equipment.
identifying information.
Read work orders or receive oral instructions to determine work
assignments or material or
equipment needs.
ships as directed, using pallets or cargo
boards.
Install protective devices, such as bracing, padding, or
strapping, to prevent shifting or damage to
items being transported.
Cavo communication St. Louis, MO

Installation Technician
05/2013 - 01/2014
Note differences in wire and cable colors so that work can be
performed correctly.
Test circuits and components of malfunctioning
telecommunications equipment to isolate sources
of malfunctions, using test meters, circuit diagrams, polarity
probes, and other hand tools.
Test repaired, newly installed, or updated equipment to ensure
that it functions properly and
conforms to specifications, using test equipment and
observation.
Drive crew trucks to and from work areas.
Inspect equipment on a regular basis to ensure proper
functioning.
Repair or replace faulty equipment such as defective and
damaged telephones, wires, switching
system components, and associated equipment.
Remove and remake connections to change circuit layouts,
following work orders or diagrams.
Demonstrate equipment to customers and explain how it is to be
used, and respond to any
inquiries or complaints.
Convergys St. Louis, MO
Customer Service Representative
02/2013 - 05/2013
4
Confer with customers by telephone or in person to provide
information about products or

services, take or enter orders, cancel accounts, or obtain details
of complaints.
Check to ensure that appropriate changes were made to resolve
customers' problems.
Keep records of customer interactions or transactions, recording
details of inquiries, complaints, or
comments, as well as actions taken.
Resolve customers' service or billing complaints by performing
activities such as exchanging
merchandise, refunding money, or adjusting bills.
Complete contract forms, prepare change of address records, or
issue service discontinuance
orders, using computers.
National Personnel Records Center St. Louis, MO
Archives Aide 03/2010 - 01/2013
Searching for federal military records finding a minimum of 30
records per hours
Organize archival records and develop classification systems to
facilitate access to archival
materials.
Provide reference services and assistance for users needing
archival materials.
Prepare archival records, such as document descriptions, to
allow easy access to information.
Authenticate and appraise historical documents and archival
materials.
Create and maintain accessible, retrievable computer archives
and databases, incorporating current
advances in electronic information storage technology.
Preserve records, documents, and objects, copying records to
film, videotape, audiotape, disk, or
computer formats as necessary.
Establish and administer policy guidelines concerning public
access and use of materials.

Harold Pener St. Louis, MO
Retail Sales Representative 02/2008 - 12/2010
Greet customers and ascertain what each customer wants or
needs.
Describe merchandise and explain use, operation, and care of
merchandise to customers.
Recommend, select, and help locate or obtain merchandise
based on customer needs and desires.
Compute sales prices, total purchases, and receive and process
cash or credit payment.
Education
Bachelors
Maryville University St. Louis, MO, U.S. Projected Graduation:
05/2022
Major: Accounting
Diploma
Hazelwood East High School St. Louis, MO, UNITED STATES
Graduated: 05/2009
5
Big Data – Hadoop Ecosystems
Lab #3

Import the accounts table into HDFS file system:
1) Import account:
$ sqoop import
--connect jdbc:mysql://localhost/loudacre
--username training --password training
--table accounts
--target-dir /loudacre/accounts
--null-non-string 'N'
2) List the contents of the accounts directory:
$ hdfs dfs -ls /loudacre/accounts
3) Import incremental updates to accounts
As Loudacre adds new accounts in MySQL accounts table, the
account data in HDFS must be
updated as accounts are created. You can use Sqoop to append
these new records.
Run the add_new_accounts.py script to add the latest
accounts to MySQL.
$ DEV1/exercises/sqoop/add_new_accounts.py
Incrementally import and append the newly added accounts to
the accounts
directory. Use Sqoop to import on the last value on the
acct_num column
largest account ID:

$ sqoop import
--connect jdbc:mysql://localhost/loudacre
--username training --password training
--incremental append
--null-non-string 'N'
--table accounts
--target-dir /loudacre/accounts
--check-column acct_num
--last-value <largest_acct_num>
4) You should see three new files. Use Hadoop’s cat command
to view the entire contents of
these files.
hdfs dfs -cat /loudacre/accounts/part-m-0000[456]
Import the accounts table into HDFS file system:
1
BENJAMIN J. LEDBETTER
38 Trampe Hills Drive
Saint Louis, Mo. 63138
Home: (314) 761-9416
[email protected]
Licenses/Certifications

Class A CDL, Forklift, Riding Pallet Jack, Swing Lift, Reach
Truck, JLG Lift
IFS Software, Voice Pick Software
Skills and Tools
Professional Driver
18 Wheeler
Bookkeeping / Accounting Data Entry
Ten Key Microsoft PowerPoint
Forklift / Industrial Truck Operating Steel-toed Boots
Computer Literate Assembly Work
Material Handling Cash Handling
Business Administration Work Document Scanning
Microsoft Word Light Industrial
Internet Knowledgeable GMP's
Mixing/Blending Retail Sales
Banking Computer Operating
Inventory Work Microsoft EXCEL
Assembly
Cable Television Installing
Warehouse / Production
Machine Operating
Work History
Coca Cola Consolidated St. Charles,
MO.
Class A Delivery Driver
11/2019 - Present
Check vehicles to ensure that mechanical, safety, and
emergency equipment is in good
working order.
Maintain logs of working hours or of vehicle service or repair
status, following applicable
state and federal regulations.

Drive trucks with capacities greater than 3 tons, including
tractor-trailer combinations, to
transport and deliver products,
Collect money from customers, issue invoices and payment
receipts
2
Arrange merchandise and sales promotion displays or issue
sales promotion materials to
customers
Sysco Saint
Charles, MO.
Warehouse Selector
05/2018 – 11/2019
Pick customer orders using electric pallet jack, wearable
computer, and printer.
Ensure accurate item and quantity is picked on all orders.
trucks, tractors, or other
equipment.
identifying information..
ships as directed, using pallets or
cargo boards..
Young Innovations Earth city , MO
Material Handler 07/2016 – 05/2018

forklifts, pallet jacks, or other
equipment.
Unloading incoming Freight shipments.
Putting away stock to assigned locations.
Using a handheld device to move inventory in system.
Interstate Medical St. Louis, MO
Courier
02/2016 - 07/2016
Deliver and pick up medical records, lab specimens, and
medications to and from hospitals and
other medical facilities
Obtain signatures and payments, or arrange for recipients to
make payments.
Record information, such as items received and delivered and
recipients' responses to messages.
3
Pepsi Company St. Louis, MO
Selector
06/2014 - 11/2015
Picking 200 cases per hr. to be delivered to area businesses for
resale.

production areas, loading docks,
delivery vehicles, ships, or containers, by hand or using trucks,
tractors, or other equipment.
identifying information.
Read work orders or receive oral instructions to determine work
assignments or material or
equipment needs.
ships as directed, using pallets or cargo
boards.
Install protective devices, such as bracing, padding, or
strapping, to prevent shifting or damage to
items being transported.
Cavo communication St. Louis, MO
Installation Technician
05/2013 - 01/2014
Note differences in wire and cable colors so that work can be
performed correctly.
Test circuits and components of malfunctioning
telecommunications equipment to isolate sources
of malfunctions, using test meters, circuit diagrams, polarity
probes, and other hand tools.
Test repaired, newly installed, or updated equipment to ensure
that it functions properly and
conforms to specifications, using test equipment and
observation.
Drive crew trucks to and from work areas.
Inspect equipment on a regular basis to ensure proper

functioning.
Repair or replace faulty equipment such as defective and
damaged telephones, wires, switching
system components, and associated equipment.
Remove and remake connections to change circuit layouts,
following work orders or diagrams.
Demonstrate equipment to customers and explain how it is to be
used, and respond to any
inquiries or complaints.
Convergys St. Louis, MO
Customer Service Representative
02/2013 - 05/2013
4
Confer with customers by telephone or in person to provide
information about products or
services, take or enter orders, cancel accounts, or obtain details
of complaints.
Check to ensure that appropriate changes were made to resolve
customers' problems.
Keep records of customer interactions or transactions, recording
details of inquiries, complaints, or
comments, as well as actions taken.
Resolve customers' service or billing complaints by performing
activities such as exchanging
merchandise, refunding money, or adjusting bills.
Complete contract forms, prepare change of address records, or
issue service discontinuance
orders, using computers.
National Personnel Records Center St. Louis, MO

Archives Aide 03/2010 - 01/2013
Searching for federal military records finding a minimum of 30
records per hours
Organize archival records and develop classification systems to
facilitate access to archival
materials.
Provide reference services and assistance for users needing
archival materials.
Prepare archival records, such as document descriptions, to
allow easy access to information.
Authenticate and appraise historical documents and archival
materials.
Create and maintain accessible, retrievable computer archives
and databases, incorporating current
advances in electronic information storage technology.
Preserve records, documents, and objects, copying records to
film, videotape, audiotape, disk, or
computer formats as necessary.
Establish and administer policy guidelines concerning public
access and use of materials.
Harold Pener St. Louis, MO
Retail Sales Representative 02/2008 - 12/2010
Greet customers and ascertain what each customer wants or
needs.
Describe merchandise and explain use, operation, and care of
merchandise to customers.
Recommend, select, and help locate or obtain merchandise
based on customer needs and desires.
Compute sales prices, total purchases, and receive and process
cash or credit payment.
Education
Bachelors
Maryville University St. Louis, MO, U.S. Projected Graduation:

05/2022
Major: Accounting
Diploma
Hazelwood East High School St. Louis, MO, UNITED STATES
Graduated: 05/2009
5
COMPETENCIES
EXAMPLES
EVIDENCE
Intellectual
Learning/problem analysis/judgment, Learns, understands and
applies information quickly, Uses a systematic approach to
analyze a situation, Develops practical alternatives/solutions
Dean’s List 2004-2004--Letter from Vice President of Academic
and Student Affairs; GPA of 3.75--Transcript with GPA
Leadership Skills
Motivating and influencing others, Provides clear direction to
the work efforts of peer/groups, Gains support and commitment
from others to achieve goal
President of Youth Group—Meeting minutes; Organized Food
Drive--Picture of food collected; Attended Leadership
Conference
Team/Personal

Cooperates with others to achieve common goals
Demonstrates tact and diplomacy with others
Interacts effectively with others
Junior Achievement Group—Letter & photo of team project;
Played soccer—Awards & photos; Worked with multi-discipline
group to design a retention program
Adjustment and Flexibility
Stress management, Maturity and Self-Awareness, Willingness
to work long hours, Shift priorities, Cope with change, Bounce
back from failure and disappointments
Survived organization change--Performance evaluation;
Attended stress/time management workshop; participated as an
exchange student living a year in Spain and adjusting to food,
culture, language, etc.
Motivation/ Initiative
Perseverance, Sets high standards for self , Actively seeks
additional responsibility, Demonstrates persistence and patience
when faced with obstacles
Volunteered to find housing for incoming exchange students;
Asked for additional responsibility at work—writing a report
for management
Creativity
Paint a picture, poetry, and any other creative activity you
engage in; Creativity in business—have you ever come up with
a unique answer to a problem/situation? Given limited
resources—how do you work around shortages?
Came up with a way to contact clients for feedback that yielded
a 50% higher response rate; Created a check list to reduce
redundant work in the department
Communication Skills

Effectively articulates thoughts and ideas, Listens attentively to
others. Can talk to those of different: economic situations,
educational levels, ages, genders, ethnic origin & any others
you can think of.
Presentations/Papers—For different audiences; Worked with
young children in science/robot camp; Refined my skills in
Active Listening to reduce mis-communication--evaluation
Administrative Skills
Planning, Juggling, Organizing, Attends to details, Works on
several projects at one time—but not in chaos
Planned a fundraiser for Scholarship fund; Organized workers;
Tracked donations; Controlled expenses
Technical Skills and Knowledge
Has specific knowledge and skills learned in school, on the job,
or from practical experience which are required for the position
Computer skills; Foreign languages; Marketing expertise used
to develop campaign for fund raiser at Junior Achievement
High-Level Learning
Ability to translate and generalize experiences from one or more
situations to others and from lower-level issues to higher ones,
Continuous improvement mindset
Capable of using knowledge learned in class to solve a situation
at work—vicarious learning--
Community Commitment
Willing participation in activities that have impact beyond one’s
immediate self-interest
Worked on Habitat for Humanity—Pictures; Collected food for
food pantry—attached flier; Volunteered at homeless shelter--

Letter of appreciation
Portfolio Prep
I. Intellectual Competencies:
I am a third year college student enrolled at Maryville
University with a dual major in Information Systems and
Business Administration on track to a 4.0 GPA. My education
and work history has taught me to look at problems as a
systemic whole. While addressing issues in the workplace, I
consider all affected areas when developing my solution and
keep a contingency plan in mind whenever possible. I regularly
work with large databases where my keen analytical and
organizational skills come in to play.
My goals for the future are to maintain a high GPA and get
accepted into Maryville University’s MBA program.
In order to accomplish this goal, I need to hone in on my time
management skills ensuring I have an adequate amount of time
to study and maintain above average grades.
II. Leadership Skills:
I have established myself as a known leader in my functional
area at work. Peers look to me for guidance and coworkers at all
levels of the organization seek my input when attempting to
solve problems. At present, I am highly involved in my
company’s implementation of SAP and will be training people
across several departments on entering and maintaining master
data. I will also be developing and implementing an information
flow to assist the data team in creating system files.
My goal for leadership is to continue climbing the corporate
ladder and to drive any team I’m given toward success. I will
build a rapport of success projects and contributions with an

objective and quantifiable benefit.
To achieve this goal I plan on making my presence known at
work through providing thoughtful and constructive
contributions and taking initiative on projects within my
competency. For my current projects I plan on developing
adequate, user-friendly training materials that will enable me to
lead my team to success quickly with little disruption to
business. I will also work on developing my charisma,
improving my ability to motivate others and establish myself as
the person others want to work with.
III. Team Skills:
In the workplace I have been part of kaizen events that involve
bringing people from all areas of the company together for up to
a week at a time with a focus on working together to improve a
business process. Each team I’ve been a part of has successfully
improved their process and eliminated at least twenty non-value
added activities within that process.
My goal for team skills is to expand my skills beyond the
workplace, getting involved in my community to diversify my
experience working with a team.
To achieve that goal, I will pay attention to volunteer
opportunities posted online and attend village meetings to be
more aware of happenings in my town.
IV. Adjustment and Flexibility:
I have survived and adapted to several changes at work
including four acquisitions of smaller companies. Due to the
acquisitions, I have had to adjust to several different
operational procedures and five different ERP systems. In the
past three years I have made myself available for travel between

Chicago and St. Louis, ultimately relocating to the St. Louis
area once my current company’s epicenter for production
shifted. When a new plant opened, I committed to being onsite
for the first two weeks of operation. I encourage managers on
night shift to contact me at home if a problem arises. I
volunteer for overtime and do not hesitate to bring work home
with me in the event of a pressing deadline.
My goal for adjustment and flexibility is to prove my dedication
and willingness to work long hours in hopes of temporary
relocation to Canada when two of the acquired companies are
brought into the unified ERP system we’re implementing.
To achieve that goal, I will continue to show my immediate
supervisors that my commitment extends beyond nine to five
hours and make my willingness to travel whenever necessary
known.
V. Motivation and Initiative:
In anticipation of known future endeavors I have acted in the
interest of facilitating coming projects by streamlining my
current company’s change management process. I dedicated
several hours working from home toward developing a central
repository for change notice reports that will allow anyone in
the company to search the history of change for any given
product or component and free up the time currently spent by
my department doing that on others’ behalf. In order to
minimize mistakes made by myself and others within my
department, I began tracking the errors made and targeting the
root causes for those errors to allow trends to be identified and
solutions implemented. I work without direct supervision on a
daily basis and continually meet the goals set for me.
My goal for this competency is to build upon the work I’ve been
doing with enhancing information systems and take on

additional responsibilities when/where possible.
To help achieve this goal, I will take advantage of the
Lynda.com access made available through Maryville University.
Using the videos available on that website, I can build upon my
knowledge of things like SharePoint and SQL queries which
will assist me to develop or improve information systems to be
more effective and efficient.
VI. Creativity:
When faced with bill of material management problems at work
I’ve exercised creativity in finding solutions through
experimentation with subassemblies item types and adding zero
quantity components as placeholders/identifiers. In a previous
job, I utilized graphic arts skills to create an original, animated
banner for the company website at Christmas time.
My goal for enhancing my creativity is to ultimately learn
programming language that I can use to write custom software
that will provide solution to otherwise unsolvable problems.
To achieve this goal I will continue on the path toward an
Information Systems degree and continue to enroll in classes
covering new technology throughout my career.
VII. Communication Skills:
Through written communication I am able to convey a point in a
clear, concise manner. In the past I have put together training
materials that clearly explain steps within a business process
and how to achieve those steps through ERP software. Using the
training materials I had created, several employees have become
successful in those operations. I utilize different mediums of
communication including conventional meetings, email,
conference calls, video conferencing, chat, and software like

GoToMeeting that allows for screen sharing.
A communication skill goal I have for myself is to become more
comfortable and professional in giving presentations.
To achieve this goal I will work hard to make sure I am
prepared for presentations ahead of time, knowledgeable on my
subject matter, and do several practice runs before presenting to
my target audience. I will record myself giving presentations
and review the recording with mentors asking for input and
improvements I could make.
VIII. Administrative Skills:
I am currently balancing working 45+ hours per week with a 12
credit course load. I have established a successful process for
organizing workflow in the technical services department that
provides visibility and prioritization of tasks. I am able to
remain focused on projects and daily tasks while being
interrupted with urgencies from the production line and then
return to my tasks and projects after all the necessary fires have
been extinguished (metaphorically). I have demonstrated
competency in large scale product changes and clearly directed
other departments on actions that need to be taken.
My goals for the future are to expand my understanding of the
primary and secondary value chain activities to better judge the
impact of all business decisions and actions.
To achieve that goal, I will continue working expanding my
knowledge of business processes through furthering my
education toward a bachelor’s degree and eventually an MBA.
IX. Technical Skills:
I am proficient in all Microsoft Office applications with a high

level of proficiency in Microsoft Excel. I have advanced skill in
Mapics, AS400, and Macola and am in the process of training to
be an expert resource in SAP via an online training program
through the Michael Management Company. I have already
received certification in SAP material masters and will have
completed several other certifications by year-end.
My goals are to continue my pursuit toward SAP certification
and expand my knowledge of database functions and commonly
used programs.
To achieve this goal I will continue working toward an
Information Systems degree as well as additional certifications.
X. High-Level Learning:
I regularly apply concepts learned in school at work. Most
notably, applying knowledge gained through information
systems classes toward building databases. I have been
complimented and thanked for my tact when dealing with
certain situations and applying concepts I’ve learned in
Management or read in books like John C. Maxwell’s The 21
Indispensable Qualities of a Leader.
A high-level learning goal is to apply concepts learned from
graduate level courses toward business practices to achieve
maximum results.
To achieve this goal I will continue on my path toward earning
an MBA and will utilize the skills learned in that process
whenever applicable to the business world.
XI. Community Commitment:
I have signed up for and received volunteer opportunities
through the United Way of Greater St. Louis for the past six
months.

My goal is to actually partake in the United Way volunteer
opportunities I am told about.
Steps to achieve this goal would be committing to a volunteer
opportunity, and making time to do so.

1BENJAMIN J. LEDBETTER38 Trampe Hills DriveSaint Lou.docx

Recommended

Recommended

More Related Content

Similar to 1BENJAMIN J. LEDBETTER38 Trampe Hills DriveSaint Lou.docx

Similar to 1BENJAMIN J. LEDBETTER38 Trampe Hills DriveSaint Lou.docx (20)

More from novabroom

More from novabroom (20)

Recently uploaded

Recently uploaded (20)

1BENJAMIN J. LEDBETTER38 Trampe Hills DriveSaint Lou.docx