This document discusses strategies for recruiting and retaining volunteers. It provides tips for determining volunteer needs and creating job descriptions. Effective recruitment methods include volunteer fairs, virtual opportunities, and utilizing existing members. Traits of successful volunteers include passion and skills to contribute. Retention is improved by giving volunteers ownership, meaningful work, and appreciation. The presentation emphasizes understanding motivations, providing benefits, succession planning, and addressing concerns.

1. Recruitment & Retention
of Volunteers
Holly Duckworth, CAE, CMP
Leadership Solutions International
@hduckworth

2. Technology Zone:
Twitter @hduckworth
#ascapecon11
www.Facebook/leadershipsolutionsinternational
www.leadershipsolutionsintl.com
Today is a dialogue
Use this as a place to learn and grow.
I want to play with technology – who’s in?

3. The dating game:

4. 100%
@hduckworth

5. What are the benefits of
volunteering?

6. Why use Volunteers?
Greater impact to your vision mission
Save organization time
Increase organizations revenues

8. What traits do you want in a
volunteer?
@hduckworth

10. Volunteer vs. Employee
It’s more than the difference between simply a pay check and no pay check.
Are you teaching your volunteers this when they work with other
volunteers?
@hduckworth

11. Understand Motivations of the
person
Learn a skill
Share a skill

12. Remember with
volunteers they have a
choice and 100’s of
other organizations
would love to have the
same people
With Volunteers it is all
personal and passion

13. How many people do we need?
How do we Recruit Volunteers?
Honest
How much time does it really take?
What times of the year are busy on this committee?
Authentic
Job Description
Specific Start Date/time
Specific End Date /time
Delegation
Let them own it
Follow Up
Appreciation
@hduckworth

14. Recruitment Ideas:
Volunteer Fair
Virtual Volunteerism
Job board
Volunteer Manager
Use of President Elect, to recruit to their team
Track skills of your members
Offer Leadership Training
Tell your own Testimonials about why and how you
volunteer (web, newsletter, in person)

15. Volunteers need to know they are part of
something bigger

16. Next Generation Volunteers

17. Tips to Volunteer Recruitment

18. @hduckworth

19. How do we work to retain
Volunteers?
Give them ownership
Give them something meaningful to do
Demonstrate for them how what they do makes a
difference to the organization
Make it easy to volunteer
Keep task sizes manageable
Have regular committee meetings

20. Listen: Know your members

21. How do we maintain a healthy
volunteer base?
Demonstrate benefits of volunteering
Networking
Education
Team work, common vision
Appreciation
When possible customized to the individual
Thank you note (private)
Thank you certificate (public)

22. 10 Tips on Volunteerism
Work on a cause that means something to you
Consider sills you have to offer
Do you want to learn something new
Combine goals
Don’t over commit
Be prepare for application/approval process
Think family
I never thought of that vs. that will never work
Volunteerism gives voice to your heart

23. @hduckworth

24. Succession Planning
You should start working yourself out of a volunteer
job the day you accept it
Build bench strength with
committees, co-chairs,
and ad hoc volunteers

26. Secret Millionaire
@hduckworth

27. “I don't know what your destiny will be, but
one thing I do know: the only ones among
you who will be really happy are those who
have sought and found how to serve.”
Dr. Albert Schweitzer

28. Intentions for our time together:
Address benefits of volunteering for your organization
What makes a good volunteer?
Volunteers vs. Employees
How many people do we need? Delegation
10 Tips for volunteers
Succession planning
Volunteer appreciation
Questions/concerns you may have

29. Leadership Solutions is the Human Element in
Association Leadership
Problem:
Lack of Volunteers
Lack of Strategic Plan Solution:
Training
Lack of Succession Plan
Speaking
for leaders
Consulting
Integration of Technology Facilitation
in the Board room Video & Skype Coaching
Dashboard Metrics Creation &
Implementation
Board of Director University

30. No handout?
All the links and references for each of
the case studies and more can be
www.leadershipsolutionsintl.com/COAR
@hduckworth

31. Questions….
Thank You!

32. Recruitment & Retention
of Volunteers
Holly Duckworth, CAE, CMP
Leadership Solutions International
@hduckworth