The document summarizes best practices for chapter leaders in recruiting and retaining volunteers. It discusses the benefits of volunteering, traits of good volunteers, key differences between volunteers and employees, how to determine volunteer needs and delegate responsibilities, tips for volunteers, the importance of succession planning, ways to appreciate volunteers, and soliciting questions or concerns from attendees. The presentation aims to help chapter leaders effectively manage their volunteer programs.

1. 11
Volunteer Victories:
Chapter Leaders
Recruitment & Retaining of Volunteers
Holly Duckworth, CAE, CMP
Facilitator Leadership Solutions

2. 2
• Address benefits of volunteering for GBTA
• What makes a good volunteer?
• Volunteers vs. Employees
• How many people do we need? Delegation
• 10 Tips for volunteers
• Succession planning
• Volunteer appreciation
• Questions/concerns you may have
Intentions for our time together:

3. 3
Technology Zone:
Twitter @hduckworth
www.Facebook/leadershipsolutionsinternational
www.leadsolintl.com
Use this as a place to learn and grow.

4. 4
The dating game:

5. 5
What are the benefits of volunteering?

6. 6
hours Americans gave in volunteer
service What is the number of hours
Americans gave in volunteer service
in 2010, according to Volunteering in
Americarding to Volunteering in
America
A. 8 Billon hours
B. 1 Trillion hours
C. 50 Million hours
D. 5 Billion hours
@hduckworth

7. 7
• Greater impact to your vision mission
• Save organization time
• Increase organizations revenues
Why use Volunteers?

8. 8

9. 9
What traits do you want in a volunteer?

10. 10
• It’s more than the difference between simply a pay check and no
pay check.
• Understand Motivations of the person
– Learn a skill
– Share a skill
– Remember with volunteers they have a choice and 100’s of
other organizations would love to have the same people
– With Volunteers it is all personal and passion
Volunteer vs. Employee

11. 11

12. 12
• Honest
– How much time does it really take?
– What times of the year are busy on this committee?
• Authentic
• Job Description
– Specific Start Date/time
– Specific End Date /time
• Delegation
• Let them own it
• Follow Up
• Appreciation
How many people do we need?
How do we Recruit Volunteers?

13. 1414
Volunteers need to know they are part of
something bigger

14. 15

15. 16
• Give them ownership
• Give them something meaningful to do
• Demonstrate for them how what they do makes a difference
to the organization
• Make it easy to volunteer
• Keep task sizes manageable
• Have regular committee meetings
How do we work to retain Volunteers?

16. 17
Next Generation Volunteers

17. 18
• Demonstrate benefits of volunteering
Networking
Education
Team work, common vision
• Appreciation
– When possible customized to the individual
– Thank you note (private)
– Thank you certificate (public)
How do we maintain a healthy volunteer base?

18. 19

19. 20
10 Tips on Volunteerism
• Work on a cause that means something to you
• Consider sills you have to offer
• Do you want to learn something new
• Combine goals
• Don’t over commit
• Be prepare for application/approval process
• Think family
• I never thought of that
• Volunteerism gives voice to your heart

20. 21
• Volunteer Fair
• Virtual Volunteerism
• Job board
• Volunteer Manager
– Use of President Elect, to recruit to their team
– Track skills of your members
• Offer Leadership Training
• Tell your own Testimonials about why and how you
volunteer (web, newsletter, in person)
Recruitment Ideas:

22. 23
• You should start working yourself out of a volunteer job the
day you accept it
• Build bench strength with
committees, co-chairs,
and ad hoc volunteers
Succession Planning

23. 24
“I don't know what your destiny will
be, but one thing I do know: the only
ones among you who will be really
happy are those who have sought and
found how to serve.”
–Dr. Albert Schweitzer

24. 25
• Address benefits of volunteering for BCA
• What makes a good volunteer?
• Volunteers vs. Employees
• How many people do we need? Delegation
• 10 Tips for volunteers
• Succession planning
• Volunteer appreciation
• Questions/concerns you may have
Intentions for our time together:

25. 26
Questions….
Thank You!