This document summarizes a presentation about volunteer management. It discusses setting intentions and structuring volunteer roles. Effective volunteer recruitment involves direct asks tailored to individuals. Volunteers should receive training, support, and appreciation. Tracking goals and evaluations helps recognize successes and improves the volunteer program over time. The overall aim is to inspire volunteers and make the most of their contributions.

1. Holly
Duckworth,
CAE,
CMP
CEO,
Leadership
Solutions
International
@hduckworth

2. NYS TESOL & LSI
PARTNERSHIP
Consultancy
ObjecBve:
The
objecBve
is
to
reorganize
the
responsibiliBes
of
the
members
of
the
EB
and
of
NYS
TESOL's
paid
employees
in
an
effort
to
make
the
organizaBon
run
more
efficiently
and
effecBve
with
more
responsibiliBes
delegated
to
volunteers
rather
than
paid
employees.
To
this
end,
our
operaBons
will
be
more
in
line
with
other
TESOL
affiliates
and/or
membership
non-­‐profit
organizaBons.

3. UPDATES
• Board members have been
interviewed
• Staff members interviewed
• Progress report - September
• Suggestions report - October
• October Webinar - Boardology
• November Webinar -
Volunteer Victories

4. LEADERSHIP
SOLUTIONS
INTERNATIONAL
• Educate, Connect, Inspire Global
Leaders
• Teach Spiritual Principals in
Organizations Worldwide
• Speaker
• Facilitator
• Author, CTRL+ATL+Believe:
Rebooting Thoughts & Inspiring
Action in Your Organization

5. Volunteer
Victories:
How
to
Recruit,
Retain
&
Maintain
Volunteers
Holly
Duckworth,
CAE,
CMP
CEO,
Leadership
Solutions
International
@hduckworth

6. @hduckworth

7. WHAT DO YOU BELIEVE ABOUT YOUR
CURRENT VOLUNTEER PROGRAM?
@hduckworth

8. AD HOCK VOLUNTEERS

9. COMMITTEE OR PROJECT
VOLUNTEERS

10. CHAIR & CO-CHAIR

11. BOARD ROOM LEVEL
VOLUNTEER LEADERS
@hduckworth

13. VOLUNTEER
MANAGEMENT
• Set Intention
• Structure to Attract
• Train & Delegate
• Inspire & Educate
• Evaluate & Appreciate

14. CORPORATION FOR NATIONAL &
COMMUNITY SERVICE
@hduckworth

15. @hduckworth

16. Leadership*is*the*art**
of*ge/ng*things*done*thru*
inspiring*other*people.”**
*Holly*Duckworth,*CAE,*CMP*
www.leadershipsoluAonsintl.com*

17. Volunteer
Management
Life
Cycle
• Intentions
&
Plan
• Attract
&
Recruit
• Training
• Inspire/Managing
• Evaluating
@hduckworth

18. Divine
Work
Ahead
Why
Volunteer?
Why
do
people
volunteer?
Why
do
we
need
volunteers?
@hduckworth

20. What
Are
The
Benefits
of
Volunteering?

21. @hduckworth

22. • Define
Set
Intention
&
Plan
Your
Mission
• Assess
Your
Organization
• Develop
Your
Volunteer
Program
• Describe
Volunteer
Positions

23. Mission
• Organization
and
individual
relevance

25. NYSTESOL advances professional expertise in
English language teaching and learning for
speakers of other languages in the New York area.
!

26. Assess
Your
Organization
• Map
out
your
current
volunteer
structure

30. What
skills
do
you
want
in
a
volunteer?

32. PERSONAL
SKILLS
∗ Leadership
∗ Strategic
Thinking
∗ Communication
∗ Influence
∗ Loyalty
∗ Business
Acumen
∗ Financial
Skills

33. COLLECTIVE
SKILLS
∗ Association
Experience
∗ Diversity
–
reflects
membership
∗ Global
Mindset
(if
applicable)
∗ Financial
Expertise
∗ Governance
∗ Strategic
Planning

34. HOW DO YOU WRITE A VOLUNTEER
JOB DESCRIPTION?

35. Position
Description
• Position
title
• Purpose
of
position
• Volunteer’s
responsibilities/tasks
• Outcomes/goals
(success
measures)
• Training
and
support
plan
• Reporting
• Time
commitment
• Qualifications
needed
• Benefit

36. CHAIR & CO-CHAIR

38. How
do
you
Recruit?

40. IN DIRECT
ASK
Volunteer:
Hi
Sarah,
I
have
this
project
coming
up
for
GMN
it’s
kinda
big
and
I
could
use
some
help
do
you
think
you
could
help
me?
!
Potential
Volunteer:
Well,
up
no
you
see
I’m
kinda
busy
with
work
and
family
so
I
don’t
have
time
to
give
right
now.

41. DIRECT ASK
Volunteer:
I
am
working
to
produce
the
October
GMN
education
program
we
are
planning
the
event
for
October
10th
from
9am
–
Noon.
I
know
you
have
a
talent
for
creating
marketing
flyers
do
you
think
you
would
be
able
to
help
us
create
this
one
flyer?
!
Potential
Volunteer:
I
am
really
busy
and
I
think
I
could
fit
in
this
small
project
for
you
the
week
of
September
1st.
Could
that
work
for
you?

42. Ask:
Do
NOT
∗ Send
ONLY
an
email
∗ Ask
in
a
Newsletter
∗ Beg
∗ Force
or
Coerce

45. Technology & Volunteering

47. RECRUITMENT IDEAS:
• Volunteer Fair
• Virtual Volunteerism
• Job board
• Volunteer Manager
• Use of key liaison, to recruit to their team
• Track skills of your members
• Offer Leadership Training
• Tell your own Testimonials about why and how you
volunteer (web, newsletter, in person)

48. Selecting
Volunteers
• What
are
the
traits
you
need
for
the
position?
– Leadership
skills
– Connection
to
the
cause
– Attitude
– Desire
to
serve
– Leadership
skills
– Sense
of
humor

49. Training
Methods
• Orientation
• Materials
• Mentors
• Ongoing
Development

50. Orientation

51. Materials

52. Mentors

53. VOLUNTEERS NEED TO KNOW THEY ARE A PART OF
SOMETHING LARGER THAN THEMSELVES

54. A gift for you
A Tip For Your Board Leadership All Year Long

55. Volunteer
Support
• Tools
and
resources
• Strategic
insight
and
oversight
• Connections
and
reflections
• Time

56. WE HAVE A LOT
IN COMMON

57. NEXT
GENERATION
VOLUNTEERS

58. Micro-­‐Volunteering
• Put
simply,
it's
volunteering
that
you
can
do
in
small
bits
of
time
-­‐
from
5
minutes
to
2
hours.
It's
high-­‐impact,
high-­‐efficiency
do-­‐gooding
• Bite-­‐sized
• Crowd-­‐sourced
• www.sparked.com

60. @hduckworth

61. • Measures
of
Success
– Program
– Position
– Person
Evaluation

62. 7 TIPS ON SUCCESSFUL
VOLUNTEERISM
• Work on a cause that means something to you
• Consider sills you have to offer
• Do you want to learn something new
• Combine goals
• Don’t over commit
• Think family
• I never thought of that vs. that will never work

63. Succession
Planning

64. Volunteer
Appreciation

65. National
Volunteerism
Week
April
12-­‐18,
2015

67. Every time we ask
someone to volunteer
we invite them to be come a
millionaire to someone else.

68. VOLUNTEER
MANAGEMENT
• Set Intention
• Build a volunteer structure
• Train & Delegate
• Inspire & Educate
• Evaluate & Appreciate

69. Holly
Duckworth,
CAE,
CMP
CEO,
Leadership
Solutions
International
@hduckworth
WHAT’S NEXT?

70. FINALIZE VISION
NYSTESOL advances professional expertise in English language teaching
and learning for speakers of other languages in the New York area.
!

71. FINALIZE ROLES:
MAKE A REPORTING ORG CHART

72. BUILD BUSINESS PLAN FOR 2015
EACH TEAMWRITES 2-3GOALS

76. HOMEWORK
COME TO THE
MEETING WITH 2-3
GOALS FOR YOUR
ROLE NEXT YEAR

78. Thank
You!

79. Volunteer
Victories:
How
to
Recruit,
Retain
&
Maintain
Volunteers
Holly
Duckworth,
CAE,
CMP
CEO,
Leadership
Solutions
International
@hduckworth