This document provides an introduction to power quality and describes various power quality phenomena including under-voltage, over-voltage, dips, swells, transients, unbalance, flicker, harmonics, and total harmonic distortion (THD). It defines each phenomenon, explains typical causes, and discusses potential impacts on equipment. Key power quality issues covered include voltage variations, transients from lightning or capacitor switching, phase imbalances, light flicker from voltage fluctuations, and current harmonics from non-linear loads.