The document provides an overview of the combined sourcing and as-a-service market insights for EMEA in the first quarter of 2017. Some key highlights include:
- The EMEA commercial combined market reached €3.5 billion, up 13% year-over-year, driven by growth in as-a-service contracts while traditional sourcing saw slight growth.
- As-a-service contracts propelled the strong quarter in EMEA, growing nearly 50% from a smaller base, compared to traditional sourcing.
- Telco and financial services saw notable increases in contract value in EMEA, while manufacturing was weighed down by declines in traditional sourcing contracts.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance. - See more at: http://www.isg-one.com/research/research-detail-page/isg-index#sthash.rkFag9nr.dpuf
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Outsourcing Index® provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance. - See more at: http://www.isg-one.com/research/research-detail-page/isg-index#sthash.rkFag9nr.dpuf
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Outsourcing Index® provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Outsourcing Index® provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The global outsourcing market is constantly evolving. Keep pace with the change and capitalize on the latest trends with the ISG Index™.
The ISG Index™ provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Outsourcing Index® provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The global outsourcing market is constantly evolving. Keep pace with the change and capitalize on the latest trends with the ISG Index™.
The ISG Index™ provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the latest industry data and trends for financial analysts, enterprise buyers, software and service providers, law firms, universities and the media. For more than 15 years, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
Das Vertragsvolumen für das dritte Quartal 2015 betrug in EMEA weiterhin gut 2 Mrd. Euro, während die Anzahl der Verträge sogar stieg. Dies unterstreicht den Trend zu kleineren Vertragsgrößen.
The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
The ISG Index™ is recognized as the authoritative source for marketplace intelligence on the global technology and business services industry. For 70 consecutive quarters, it has detailed the latest industry data and trends for financial analysts, enterprise buyers, software and service providers, law firms, universities and the media.
The ISG Index™ also includes coverage of the fast-growing as-a-service market, measuring the significant impact cloud-based services are having on digital business transformation. ISG provides ongoing analysis of automation and other digital technologies in its quarterly ISG Index™ presentations.
The ISG Index™ provides a quarterly review of the latest industry data and trends for financial analysts, enterprise buyers, software and service providers, law firms, universities and the media. For more than 15 years, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
How did the IT sourcing in the second quarter 2015?
The Number of awards set records during the 2nd quarter across a variety of market areas. Absence of large awards. See report.
UKUPA Jan 09: User Experience In A DownturnUXPA UK
Gerred Blyth (Lighthouse Experience) and Be Kaler Blake (Aquent) presented on their perspective on the user experience industry and how companies and individuals can cope and find opportunities during the economic downturn. Discussions and pop quiz results from the evening are incorporated in the slides.
Analysis of recent transactions in Automobile parts & equipments Industry detailing on Transaction Multiples (Revenue & EBITDA), Multiples Chart, Active Buyers & Transaction Data. A goldmine of resource for Entrepreneurs.
Das Motto unseres diesjährigen ISG Operational Excellence Summit „Digitale Transformation und Operational Excellence - Pflicht und Kür einer IT in Zeiten massiver Veränderungen“ zeigt, dass die Transformation der IT zu einer unserer dringendsten Management-Aufgaben geworden ist.
Consumption-based public cloud (CBPC) modelWerner Feld
Consumption-based public cloud (CBPC) model: Worauf kommt es an? Ist CBPC der "Cloud"-Weg, um Datensourveränität, operative Steuerungsfähigkeit und kommerzielle Flexibilität zu erreichen?
Für EMEA zeigt der ISG Outsourcing Index in Q3/2014 im Vergleich zum Vorjahr einen Rückgang des Vertragsvolumens von 36%. Im Year-to-date Vergleich wurde eine Steigerung von 3% erreicht.
Mit Benchmarking zu standardisierten IT ServicesWerner Feld
Benchmarking von Outsourcing Verträgen erlaubt die Aufdeckung von Ineffizienzen, die typischerweise auf marktunüblichen IT Serviceanforderungen des Kunden beruhen.
The Q2 2014 EMEA ISG Outsourcing Index, which measures commercial outsourcing contracts with an annual contract value (ACV) of €4 million or more, found that first half ACV across EMEA totaled €5 billion, an increase of 32 percent year-on-year. The number of contracts signed was up 25 percent for the same period.
DRIVING SUPPLIER CONSOLIDATION BY LEVERAGING A STRATEGIC OFFSHORE CONTRACTWerner Feld
In 2013 startete BBS mit Unterstützung der ISG eine umfassende Dienstleisterkonsolidierung im Rahmen eines internen IT Optimierungs- und Wettbewerbsfähigkeitsprojekts. Dabei wird die Offshore-Kapazität eines IT Partners genutzt, den BBS im Jahr zuvor mit Hilfe eines gestuften RfP Prozesses ausgewählt und mit ihm einen Vertrag über Outsourcing von Anwendungswartungs- und Infrastrukturdienstleistungen des eigenen indischen Delivery Centers unterzeichnet hatte. Systematisch wurden für die Dienstleisterkonsolidierung Onsite-Services in Bezug auf Offshore-Fähigkeit und die eigene strategische Ausrichtung untersucht und mit dem IT Partner verhandelt. Mit klar definierten Liefermodellen und einem strukturierten Verhandlungsprozess wurden dabei marktgerechte Leistungen und Preise erzielt.
SETTING-UP A GOVERNANCE FRAMEWORK TO SERVE A MULTI-CLIENT ENVIRONMENTWerner Feld
Thema des Beitrages ist das Ende 2012 von Allianz Managed Operations & Services (AMOS) initiierte und durch ISG unterstützte Strategic Assessment von Allianz Financial and Accounting (F&A). Er bietet einen Blick über die ergriffenen Maßnahmen bezüglich des Request for Solution und die Einrichtung des Shared Captive Centers (SCC). Zudem werden die Herausforderungen diskutiert, einen passenden Steuerungsmechanismus für eine Multi-Sourcing (BPO, SCC) Plattform zu erstellen und einzubinden.
DREI JAHRE SPÄTER – LIBRA – EIN TRANSFORMATIONAL BUSINESS PROCESS OUTSOURCINGWerner Feld
Vor drei Jahren hat NSN im Rahmen des zu seiner Zeit europaweit größten BPO-Vertrages seinen Bestellabwicklungsprozess outgesourced. Dieser Bericht fasst die Erfahrungen und Erfolge zusammen und gibt einen Ausblick auf die Zukunft dieser Sourcing Beziehung. Es wird die grundlegende Frage beantwortet, inwieweit „Transformational Outsourcing“ ein geeignetes Instrument ist, um komplexe Transformationsvorhaben mit Hilfe eines externen Service Providers umzusetzen.
Hubertus von Manstein, OPS Business Performance Management Nokia Solutions and Networks Operations GmbH & Co. KG
SECOND WAVE OUTSOURCING INFRASTRUCTURE (ETABLIERUNG VON WETTBEWERB)Werner Feld
Der Vortrag behandelt die Vorteile einer andauernden Wettbewerbssituation zwischen Kunde und Provider bei Vertragsverhandlungen am Beispiel des 2012 ausgelaufenen Outsourcing-Vertrages der Commerzbank. Die Neuverhandlungen mit dem bisherigen Provider begleitender RFI und die daraus resultierende alternative Option erwies sich als besser für den Konzern.
Samuel Spreen, CIO Corporate Center und Non-Core Assets, Commerzbank AG
ISG Operational Excellence Summit 2014, Mittwoch, 7. Mai 2014 in Frankfurt a.M.Werner Feld
Operational Excellence ist eine Reise und beinhaltet das intelligente Ankommen an einem klar definierten Ziel von einem klar verstandenen Start. Diese Reise legt man selten allein zurück. Die Referenzprojekte beschreiben verschiedene Reiseerfahrungen mit internen und externen Partnern. Die Einführung gibt einen Überblick über die Inhalte des Reiseführers aus ISG Sicht.
ISG Masterclass “IT Service Integration and Management”Werner Feld
Markttrends, Strategien, Herausforderungen, Beispiele und Best Practices.
Exklusiver internationaler Erfahrungsaustausch bezüglich der Kooperationsmodelle zwischen Business und externen Dienstleistern.
SETTING-UP A GOVERNANCE FRAMEWORK TO SERVE A MULTI-CLIENT ENVIRONMENTWerner Feld
Einladung zum Vortrag von Dr. Mark Eger, Head of Finance & Business Services Allianz Managed Operations & Services SE, am 7. November 2013 in Frankfurt am Main, Steigenberger Airport Hotel
DREI JAHRE SPÄTER – LIBRA – EIN TRANSFORMATIONAL BUSINESS PROCESS OUTSOURCINGWerner Feld
Einladung zum Vortrag von Hubertus von Manstein, OPS Business Performance Management Nokia Siemens Networks Operations GmbH, am 7. November 2013 in Frankfurt am Main, Steigenberger Airport Hotel
SECOND WAVE OUTSOURCING INFRASTRUCTURE (ETABLIERUNG VON WETTBEWERB)Werner Feld
Einladung zum Vortrag von Samuel Spreen, CIO Corporate Center und Non-Core Assets Commerzbank AG, am 7. November 2013 in Frankfurt am Main, Steigenberger Airport Hotel
ADM OUTSOURCING UND RETAINED ORGANIZATION (HERAUSFORDERUNGEN UND AUSBAU)Werner Feld
Einladung zum Vortrag von Sebastian Thiel, Head of Vendor Management Applications
Bayer Business Services GmbH, am 7. November 2013 in Frankfurt am Main, Steigenberger Airport Hotel
Public Speaking Tips to Help You Be A Strong Leader.pdfPinta Partners
In the realm of effective leadership, a multitude of skills come into play, but one stands out as both crucial and challenging: public speaking.
Public speaking transcends mere eloquence; it serves as the medium through which leaders articulate their vision, inspire action, and foster engagement. For leaders, refining public speaking skills is essential, elevating their ability to influence, persuade, and lead with resolute conviction. Here are some key tips to consider: https://joellandau.com/the-public-speaking-tips-to-help-you-be-a-stronger-leader/
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
Integrity in leadership builds trust by ensuring consistency between words an...Ram V Chary
Integrity in leadership builds trust by ensuring consistency between words and actions, making leaders reliable and credible. It also ensures ethical decision-making, which fosters a positive organizational culture and promotes long-term success. #RamVChary
Employment PracticesRegulation and Multinational CorporationsRoopaTemkar
Employment PracticesRegulation and Multinational Corporations
Strategic decision making within MNCs constrained or determined by the implementation of laws and codes of practice and by pressure from political actors. Managers in MNCs have to make choices that are shaped by gvmt. intervention and the local economy.
Org Design is a core skill to be mastered by management for any successful org change.
Org Topologies™ in its essence is a two-dimensional space with 16 distinctive boxes - atomic organizational archetypes. That space helps you to plot your current operating model by positioning individuals, departments, and teams on the map. This will give a profound understanding of the performance of your value-creating organizational ecosystem.