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HSA 530 Final Exam Part 1 Set 1 NEW
Question 1 Today's Human Resource Departments
may be seen as having an image problem because
Question 2 The textbook authors suggest that
many practitioners of health care personnel
office's did not stay in the field because Question 3
Criticism that HR departments have missed an
opportunity to be more of a full partner

2. in an organization stems from:
Question 4 Under this type of HR model,
managers do not act on decisions without
clearance from the
HR department.
Question 5 The human resource model most
common in hospitals and other labor-
intensive service organizations is the:
Question 6 The pivotal year for changes in HR
was 1964 because of what significant
legislation? Question 7 The Immigration
Reform and Control
Act of 1986:
Question 8 The Civil Rights Act of 1964 had
the
effect of:
Question 9 If an employee leaves the
organization voluntarily, what should HR do?
Question 10 What position in an organization
is often the first to be cut when budget
limitations
occur?
Question 11 The Employee Assistance
Program is often outsourced because:
Question 12 Why is participatory
management considered a best practice?
Question 13 Why is maintaining a genuine
open-door policy easier for a first-line
manager than for a higher-level manager?
Question 14 According to the textbook, which
of the following actions can hurt a manager's

3. credibility with employees?
Question 15 When a job is considered
controversial, who may be responsible for
conducting a job evaluation?
Question 16 Preparing and verifying a position
statement is the first step in:
Question 17 Some HR departments have adopted a
position of sharing only a former employee's title
and dates of employment in order to: Question 18
Why should the practice of having a new employee
start work before the recruiting process is
complete be avoided?
Question 19 According to the textbook, which
statement best summarizes the relationship
between the HR department and a department
manager regarding recruiting activities? Question
20 The civil service classification system
is a process that:
Question 21 Under most civil service systems,
concerning involuntary termination of
employment by layoff:
Question 22 Which is a leading question? Question
23 Which interview practice can help identify
resume embellishment? .Question 24 In regards to
writing notes during the interview, the textbook
suggests:
Question 25 How could the HR department

4. respond to a department manager who wants to
allow a new employee to skip the employee
orientation in order to get started on the job?
Question 26 What is the percentage of recall for
learners who see, hear and do something?
Question 27 In addition to attending to continuing
education requirements, education is critically
important to the department manager in:
Question 28 Claims for unemployment
compensation by employees who have been
terminated in one manner or another should:
Question 29 Unemployment costs are related to:
Question 30 A complaint of discrimination filed
with the Equal Employment Opportunity
Commission (EEOC):