SlideShare a Scribd company logo
1 of 63
HSA 300 Quiz 2
For more classes visit
www.snaptutorial.com
Question 1
HCO goal-setting and continuous improvement efforts lag
without:
• Question 2
What function of cultural leadership is represented by
associate roles on process improvement teams?
• Question 3
Which of these statements demonstrates shared commitment?
• Question 4
What is the purpose of a PIT?
• Question 5
Who would be considered internal customers to the logistic
support team?
• Question 6
One purpose of cultural leadership is to sustain an
environment where all associates are:
• Question 7
Asking employment applicants to read and accept a HCO’s
mission and values before turning in an application is an example of
which approach to cultural leadership?
• Question 8
What is an organization’s standing multidisciplinary
committee that is concerned with biomedical ethical issues and decision
making processes and policies?
• Question 9
WHat is an example of collective leadership assessment
activities?
• Question 10
What is a formal evaluation of performance by subordinates,
superiors and peer of an individual?
• Question 11
Having requisite abilities that result in effective action and
superior job performance is the definition of:
• Question 12
What is the intent of a “Caught in the Act” program?
• Question 13
What is a written plan for replacing people who
depart from management positions?
• Question 14
Promotion to any leadership position is based on demonstrated
superiority in relevant subordinate positions and:
• Question 15
Why implement a “Caught in the Act” program?
• Question 16
Which is a requirement of boundary spanning?
• Question 17
What is the Library of Work Processes, Protocols and
Measures?
• Question 18
Performance measures that reflect the processes they purport
to measure are considered:
• Question 19
To be successful, accountability must pass the test of control,
which means:
• Question 20
What can be estimated on the basis of the numbers of patients
expected and length of time they will require service, plus idle time
allowances?
• Question 21
Whose duty is it to ensure adherence to the calendar for annual
planning?
• Question 22
Which is a qualitative indicator for boundary spanning?
• Question 23
What is the statistical analysis and forecast of the community’s
health needs?
• Question 24
What is a source of quality-of-care measures?
• Question 25
What element is mistakenly cited as a requirement for the
transition to evidence-based management, but in actuality is not a
requirement?
• Question 26
Conflicts can be anticipated in any process improvement team
progress. How are they best handled?
• Question 27
What are performance measures for the responsive
communication function?
• Question 28
One criterion for all knowledge, whether electronically or
conventionally distributed is protection. This means that:
• Question 29
What is the purpose of operational leadership?
• Question 30
Which is an example of the accountability function to sustain
operational infrastructure?
==================================
HSA 300 Quiz 3 (1)
For more classes visit
www.snaptutorial.com
Question 1
What is the proper goal for measurement of patient safety
violations?
• Question 2
Naming a member of the richest family in town to the HCO’s
board of directors is an example of which perspective of governance?
• Question 3
What type of program is designed to meet statutory and
regulatory requirements?
• Question 4
A review of management compensation and incentives,
evaluation of the competencies of management, identification of
individual improvement opportunities and plans for skill enhancement
are part of which plan?
• Question 5
What is a formal document of the governance procedures for
physicians and others who provide care in an organization?
• Question 6
Which stakeholders gain importance under the resource
distribution perspective of governance?
• Question 7
What is used to identify immediate financial needs?
• Question 8
Who proposes corporate strategies, financial and long-term
plans and annual goals?
• Question 9
Incentive compensation should be based on:
• Question 10
Most HCOs have self-perpetuating boards which means:
• Question 11
What have surveys of boards in other industries revealed?
• Question 12
What management entity is responsible for coordinating the
design and operation of the HCO?
• Question 13
What is the purpose of the governing board of a well-managed
healthcare organization?
• Question 14
Which is an alternative approach to improving the profile of
opportunities reflected in an environmental assessment?
• Question 15
If a not-for-profit HCO offers an extensive inclusion of
executive compensation packages what must they do in order to account
for excess compensation and benefits?
• Question 16
What is the first purpose of clinical care in a community
HCO?
• Question 17
What demonstrates an HCO’s timely contribution to excellent
care?
• Question 18
Why would an HCO advertise its core values?
• Question 19
Which is an example of what the HCO must do to ensure an
accurate diagnosis?
• Question 20
Formally established expectations that define the normal steps
in the care of a clinically related group of patients describe which type of
protocol?
• Question 21
What is the aim of a clinical improvement plan?
• Question 22
What are unique guideline comparisons that cover similar
topics and highlight areas of similarity and differences?
• Question 23
What makes recording patient information faster and more
complete, and includes safeguards to improve accuracy?
• Question 24
What protocol component is a statement of who may order
procedures?
• Question 25
What is an example of what an HCO must do to improve
community health?
• Question 26
What is differential diagnosis?
• Question 27
What are counterindications?
• Question 28
What are expectations for the care of an individual patient
based on an assessment of individual needs?
• Question 29
What is an advantage of a formal affiliation with a larger
health care center over individual patient referrals to specialists?
• Question 30
What is the process that includes the patient, the family and all
clinical disciplines involved in planning and providing care to a patient
from system point of entry throughout the entire acute care episode to
the next level of care?es?
==================================
HSA 300 Quiz 3
For more classes visit
www.snaptutorial.com
Question 1
An HCO’s strategic foundation is defined by ongoing sets of
specific decisions that must be a timely response to stakeholders’
changing needs. How is a successful decision measured?
• Question 2
What management entity is responsible for coordinating the
design and operation of the HCO?
• Question 3
If a not-for-profit HCO offers an extensive inclusion of
executive compensation packages what must they do in order to account
for excess compensation and benefits?
• Question 4
Which stakeholders gain importance under the resource
distribution perspective of governance?
• Question 5
Who are members of the governing board of a not-for-profit
HCO that volunteer their time to the organization and are compensated
only by the satisfaction they receive from this work?
• Question 6
What involves quantum shifts in service capabilities or market
share usually by interaction with competitors, large-scale capital
investments and revisions to several line activities?
• Question 7
What is used to identify immediate financial needs?
• Question 8
Which is an alternative approach to improving the profile of
opportunities reflected in an environmental assessment?
• Question 9
What is a formal document of the governance procedures for
physicians and others who provide care in an organization?
• Question 10
An example of the governing board’s function of ensuring the
quality of clinical care is:
• Question 11
What type of program is designed to meet statutory and
regulatory requirements?
• Question 12
A review of management compensation and incentives,
evaluation of the competencies of management, identification of
individual improvement opportunities and plans for skill enhancement
are part of which plan?
• Question 13
A real or potential personal financial benefit that may accrue
from a given board decision is called:
• Question 14
What have surveys of boards in other industries revealed?
• Question 15
Which is a model of a specific strategy or function that guides
the design, operations and goal setting of an HCO?
• Question 16
What demonstrates an HCO’s timely contribution to excellent
care?
• Question 17
What is an example of what an HCO must do to improve
community health?
• Question 18
What type of process systematically employs a trial and error
mechanism that recognizes uncertainty?
• Question 19
What skill level should perform tasks?
• Question 20
What makes recording patient information faster and more
complete, and includes safeguards to improve accuracy?
• Question 21
What is the aim of a clinical improvement plan?
• Question 22
Formally established expectations that define the normal steps
in the care of a clinically related group of patients describe which type of
protocol?
• Question 23
What is the first purpose of clinical care in a community
HCO?
• Question 24
Which protocol component is a statement clarifying clinical
conditions that support the appropriate use of the protocol?
• Question 25
What are unique guideline comparisons that cover similar
topics and highlight areas of similarity and differences?
• Question 26
What are counter indications?
• Question 27
Self examination for cancer is an example of what category of
prevention?
• Question 28
Where do prevention opportunities originate?
• Question 29
What is an advantage of a formal affiliation with a larger
health care center over individual patient referrals to specialists?
• Question 30
Why would an HCO advertise its core values?
==================================
HSA 300 Quiz 4
For more classes visit
www.snaptutorial.com
Question 1
Patient management protocols control effectiveness because
they specify when CSSs are required, optional or not recommended, thus
allow the HCO to measure:
• Question 2
Caregiver reliance on CSS expertise when questions arise
about individual patients is an example of what kind of assistance
provided by the CSS?
• Question 3
Market share is a measure of which operational dimension for
the CSS?
• Question 4
What budget process role would an HCO manager responsible
for the CSS be expected to do?
• Question 5
Using the community epidemiologic planning equation #1, for
CSSs drawing directly from the community, what does the population
figure forecast?
• Question 6
Which budget process activity would a CSS manager and team
be expected to do?
• Question 7
The best possibility for formal CSS affiliation would be:
• Question 8
To facilitate clinical support services’ ability to benchmark
and identify opportunities for improvement, what must the HCO do?
• Question 9
Justification for capital investment should be based on:
• Question 10
Return on investment for a process improvement can be
calculated by dividing the contribution by:
• Question 11
What is the purpose of clinical support service?
• Question 12
What is a measure of CSS quality?
• Question 13
In which type of contractual arrangement with a CSS would
the HCO own and operate the facility with professional guidance
provided by contract with physician corporations?
• Question 14
What is a challenge facing the CSS – HCO affiliation?
• Question 15
Through which level of management is a CSS accountable to
the governing board?
==================================
HSA 300 Quiz 5
For more classes visit
www.snaptutorial.com
Question 1
What is used to infer and forecast local values when
measuring need and demand?
• Question 2
Building stakeholder consensus around the implications of
expanded mission is an example of which function that implements a
community health mission?
• Question 3
What is an advantage of a more general community-oriented
health advocacy group?
• Question 4
Why should a needs assessment be done comprehensively?
• Question 5
What technique is used to overcome negative impressions of
some community health services such as palliative care or preventive
activities such as drug management or rehabilitation?
• Question 6
Which of the following is an example of a prevention site that
provides continuing care?
• Question 7
Hospitals and physicians are currently compensated separately
on the basis of:
• Question 8
What do the strategic performance measures used in
community health strategies emphasize?
• Question 9
What is an example of risks associated with the primary
prevention level focused on the maintenance of health?
• Question 10
What is a good indicator of unmet demand?
• Question 11
The community health concept is cost effective only if:
• Question 12
What is used as the measure of success for many primary
prevention programs?
• Question 13
Which is an example of the secondary prevention level used in
the early stage identification of disease?
• Question 14
Which multi-component activity involving environmental
management, immunization and behavioral elements, has the highest
payoff?
• Question 15
What function required to implement a community health
mission has components that create a needs assessment?
==================================
HSA 300 Quiz 6
For more classes visit
www.snaptutorial.com
Question 1
Which is an example of assistance from outside contractors?
• Question 2
What function is the largest unit within the KM organization?
• Question 3
Whose job is it to support the definitions and standards
committee?
• Question 4
The two parts of knowledge management are:
• Question 5
How does a communications network achieve reliability?
• Question 6
Preventing the inference about individuals based on aggregate
data can be prevented by:
• Question 7
What is a statistical analysis that identifies values for a
measure by defined subsets of a population to measure the extent to
which the values change across the sets?
• Question 8
What is an outdated computer software or system that lacks
the features found in more current versions?
• Question 9
What is the first critical point in KM planning committee
strategy?
• Question 10
Who should periodically audit the security function of a KM
unit?
• Question 11
Integrating data from multiple sources supports which function
of knowledge management services?
• Question 12
Why would an archive of performance data be used?
• Question 13
“Is the price what is billed or what is collected?” is an example
of:
• Question 14
What is the purpose of knowledge management?
• Question 15
System attacks are a measure of which KM function?
• Question 16
In leadership development, which associates are offered extra
learning opportunities through special assignments, expanded mentoring
and committee involvement?
• Question 17
Health-risk screening, smoking cessation and
nutritional/exercise programs are examples of what common workforce
maintenance program?
• Question 18
Which protocol for recruitment and selection controls the size
of the associate force and protects against improper employment?
• Question 19
Which is a function of the workforce plan?
• Question 20
What type of funds can be exempt from income taxes by the
use of pretax accounts?
• Question 21
How often should a workforce plan be updated?
• Question 22
An unbiased counselor provided to workers for concerns of
any kind is called:
• Question 23
What training involves role-playing, games and group
discussion techniques that demonstrate ways to carry out service
standards?
• Question 24
Education and training, licensure and experience requirements
are part of which recruitment activity?
• Question 25
What wage and salary administration activity pertains only to
hourly personnel?
• Question 26
Good practice specifies that when workforce reduction is
needed, which workers are reduced first?
• Question 27
Who is responsible for ensuring that contract workers have
been hired according to federal regulations?
• Question 28
Absenteeism is associated with which function of Human
Resources Management?
• Question 29
Which employee service has been shown to reduce
absenteeism?
• Question 30
Which core file of HRM knowledge management provides tax
and employment data aggregated for descriptions?ment?
==================================
HSA 300 Quiz 7
For more classes visit
www.snaptutorial.com
Question 1
Who is responsible for assigning space, permitting occupancy
and controlling access to that space?
• Question 2
Performance improvement for environment-of-care services
must deal with the reality that many environment services are delivered
by contract with outside vendors which means such services:
• Question 3
What is the least expensive way of solving space needs?
• Question 4
Who maintains a disaster-preparedness website that contains
an analysis of needs in the first 48 hours after a terrorist attack?
• Question 5
For a particular time period, the number of treatment facilities
needed can be forecasted by multiplying the average number of
treatments by the hours per treatment, divided by:
• Question 6
What is the imputed cost revenue for a good or service
transferred between two units of the same organization?
• Question 7
What is a characteristic of high quality security services?
• Question 8
Linens, foodstuffs and dressings are examples of items
managed by:
• Question 9
Who manages the acquisition, maintenance and replacement
of equipment such as magnetic resonance imaging machines and
ultrasounds?
• Question 10
What is an example of the enhanced environmental
management function of environment-of-care services?
• Question 11
Which program involves the inventory of potentially
dangerous equipment?
• Question 12
Security guards, parking, signage and cafeteria services are
part of which function of environment-of-care services?
• Question 13
24/7 personal and facility security is an example of which
function of environment-of-care services?
• Question 14
What is a document that begins with an estimate of the space
needs of each service or activity proposed in the services plan?
• Question 15
When building or changing the use of space in a facility, what
is a way to minimize costly change orders?
• Question 16
What is bad debt?
• Question 17
Which auditing activity ensures compliance with law and
regulation?
• Question 18
What must be reported to the federal government as a
condition of participation in Medicare?
• Question 19
What function of the finance system supports the enterprise by
guarding assets and resources against theft, waste or loss?
• Question 20
What would be the purpose of developing pricing strategy and
supporting specific price negotiations?
• Question 21
What is the illegal practice called upcoding?
• Question 22
The amount of cash required to support operations until
revenue can be collected is called:
• Question 23
What is the title given to the executive responsible for the
operation of finance systems?
• Question 24
What constitutes the basis for most of an organization’s
financial communication with the outside world?
• Question 25
What are entries to a patient ledger of charges for a specific
healthcare service?
• Question 26
Which analysis is often used to forecast trends in demand or
efficiency?
• Question 27
What is one objective of activity-based costing?
• Question 28
Financial statements are usually issued to outside stakeholders:
• Question 29
What is the record of all of a firm’s transactions, most often
referring to fixed and collective assets that must be allocated to
operational units?
• Question 30
What benchmarks can be applied to long-term assets and
liabilities?
==================================
HSA 300 Quiz 8 Chp 14
For more classes visit
www.snaptutorial.com
Question 1
Which is an example of an operational performance measure of
productivity?
• Question 2
A method of identifying significant changes in measures subject
to random variation is called:
• Question 3
Which of the following is an example of the evaluation of
technical proficiency?
• Question 4
Which question is designed to monitor the performance of an
internal consulting team?
• Question 5
What is an example of a client in an internal consulting situation?
• Question 6
How can external causes of variation be identified?
• Question 7
What is an advantage of internal consulting as a clearinghouse?
• Question 8
What type of analysis studies the impact of alternative forecasts,
usually developing most favorable, expected and least favorable
scenarios to show the robustness of a proposal?
• Question 9
The forecast of community demographics and disease incidence
is part of what function of internal consulting?
• Question 10
What is the purpose of the internal consulting operation?
• Question 11
What are the three specifications for defining work assignments
to external consultants?
• Question 12
What is the duty of a compliance officer?
• Question 13
The count of user requests from a log of assignments is an
example of operational performance measures for which dimension of
internal consulting?
• Question 14
The OHRP definition of quality improvement activities includes
activities conducted by institutions whose purposes are limited to
implementing a practice to improve the quality of patient care and:
• Question 15
Which type of opportunity is identified as “programmatic”?
==================================
HSA 300 Quiz 8
For more classes visit
www.snaptutorial.com
Review Test Submission: Week 10 Quiz 8
SKIP TO COURSE MENUSKIP TO TOP FRAME TABS
Content
User
Liang Wang
Course
Health Serv Organization Mgt
Test
Week 10 Quiz 8
Started
9/11/14 4:21 AM
Submitted
9/11/14 4:22 AM
Status
Completed
Attempt Score
2 out of 30 points
Time Elapsed
1 minute out of 1 hour.
Instructions
This quiz consist of 15 multiple choice questions and covers the material
in Chapter 14. Be sure you are in Chapter 14 when you take the quiz.
· Question 1
Which is an example of an operational performance measure of
productivity?
Selected :
Accuracy.
Correct :
Contribution.
· Question 2
Once operating units develop OFI proposals, what is the first step in the
programmatic capital review process?
Selected :
Governing board approves capital budget.
Correct :
Unit rank-orders all its proposals.
· Question 3
Which of the following is an example of the evaluation of technical
proficiency?
Selected :
Productivity.
Correct :
Completeness of data.
· Question 4
Which type of opportunity is identified as “programmatic”?
Selected :
Those that are large in size and few in number.
Correct :
Those that focus on a single or small group of accountability units.
· Question 5
What type of analysis studies the impact of alternative forecasts, usually
developing most favorable, expected and least favorable scenarios to
show the robustness of a proposal?
Selected :
Reliability.
Correct :
Sensitivity.
· Question 6
A method of identifying significant changes in measures subject to
random variation is called:
Selected :
demographic profiling.
Correct :
statistical process control.
· Question 7
What is the purpose of the internal consulting operation?
Selected :
To effectively implement transformational management of associate
teams in all areas of the HCO.
Correct :
To provide information, forecasts, tools and analyses in support of
evidence-based management.
· Question 8
The count of user requests from a log of assignments is an example of
operational performance measures for which dimension of internal
consulting?
Selected :
Client satisfaction.
Correct :
Demand for services.
· Question 9
What is the duty of a compliance officer?
Selected :
To represent the healthcare organization on legal matters.
Correct :
To coordinate and integrate responses on topics that present legal
implications.
· Question 10
Demography, epidemiology, economy and attitudes are considerations
of:
Selected :
trends in clinical practice.
Correct :
good environmental assessment.
· Question 11
Responding to inquiries about ethics is a fruitful way to implement the
functions of the Ethics committee because it:
Selected :
removes the need for a team member to undergo review by the IRB.
Correct :
catches team members at a teachable moment.
· Question 12
Which is a function of internal consulting support of improvement
projects?
Selected :
Developing formal capital requests.
Correct :
Testing alternative solutions.
· Question 13
What are the three specifications for defining work assignments to
external consultants?
Selected :
Prior experience, process and leadership.
Correct :
Process, timing and goals.
· Question 14
The forecast of community demographics and disease incidence is part
of what function of internal consulting?
Selected :
Environmental assessment.
Correct :
Community based epidemiologic planning.
· Question 15
The OHRP definition of quality improvement activities includes
activities conducted by institutions whose purposes are limited to
implementing a practice to improve the quality of patient care and:
Selected :
collecting patient or provider data regarding implementation of the
practice for clinical, practical or administrative purposes.
Correct :
collecting patient or provider data regarding implementation of the
practice for clinical, practical or administrative purposes.
==================================
HSA 300 Week 2 Quiz 1
For more classes visit
www.snaptutorial.com
Question 1
What is the name for a voluntary consortium of HCOs and
professional provider organizations that ensures a minimum level of
safety and quality in HCOs?
• Question 2
A pharmacy is an example of which component of a healthcare
organization?
• Question 3
The focus of strategic activities is:
• Question 4
What is the largest single group of HCOs?
• Question 5
What specific individuals or groups have contributed capital to
an organization?
• Question 6
What are healthcare organizations that operate multiple service
units under a single ownership?
• Question 7
Which 1996 federal act established standards of privacy for
patient information?
• Question 8
The loyalty of stakeholders can be measured. Customer
participation is measured by market share while provider participation is
measured by:
• Question 9
A unit within an HCO that relies on another unit for service is
considered a:
• Question 10
By what is organizational excellence measured?
• Question 11
Physicians in family practice, midwives and nurse practitioners
are examples of providers who provide initial contact with a patient.
These are called:
• Question 12
What is a state-issued approval for new services and construction
of hospitals?
• Question 13
What type of provider manages broad categories of hospitalized
patients?
• Question 14
What is a formal legal entity that reaches across the panorama of
medicine, other clinical disciplines and business to identify and deliver
care to its community?
• Question 15
What aspect of transformational management is defined as the
ability of an associate to control his or her work situation in ways
consistent with the organization’s mission?
==================================
HSA 300 Week 7 quiz 5
For more classes visit
www.snaptutorial.com
Question 1
Conducting ongoing reviews of community health performance
is an example of which function that implements a community health
mission?
• Question 2
Which stakeholders are frequently in touch with high-risk and
disadvantaged populations?
• Question 3
The most effective community advocacy groups have been:
• Question 4
What is used to infer and forecast local values when measuring
need and demand?
• Question 5
What technique is used to overcome negative impressions of
some community health services such as palliative care or preventive
activities such as drug management or rehabilitation?
• Question 6
What is an example of risks associated with the primary
prevention level focused on the maintenance of health?
• Question 7
What function required to implement a community health
mission has components that create a needs assessment?
• Question 8
What is used as the measure of success for many primary
prevention programs?
• Question 9
Hospitals and physicians are currently compensated separately
on the basis of:
• Question 10
Data for the quality assessment of patient care at nursing homes,
home health agencies, hospitals and kidney dialysis facilities are drawn
from:
• Question 11
Which is an example of the secondary prevention level used in
the early stage identification of disease?
• Question 12
Health information from which source is virtually always public?
• Question 13
Which level of disease prevention is most cost effective?
• Question 14
Promoting an exercise program is an example of which function
that implements a community health mission?
• Question 15
Surveys, turnover rates, absenteeism and safety are ways to
measure:
==================================
HSA300 week 3 quiz 2
For more classes visit
www.snaptutorial.com
Question 1
Employees in the least-skilled positions that accept the
professional role of agent for the patient are demonstrating:
• Question 2
Having requisite abilities that result in effective action and
superior job performance is the definition of:
• Question 3
Across the disciplines of nursing management, public health and
health-services management, competencies such as finance/business
acumen, clinical knowledge and quality improvements are:
• Question 4
What is a written plan for replacing people who depart from
management positions?
• Question 5
Why implement a “Caught in the Act” program?
• Question 6
What is the purpose of a PIT?
• Question 7
What is an organization’s standing multidisciplinary committee
that is concerned with biomedical ethical issues and decision making
processes and policies?
• Question 8
What is a program that uses a mix of mentoring, special
assignments and continuing education to identify and address
opportunities for improvement (OFIs)?
• Question 9
Which of the following is an output-oriented measure of
leadership function?
• Question 10
The ethical foundation of transformational management drives
most policy in the United States and is reflected in the:
• Question 11
One purpose of cultural leadership is to sustain an environment
where all associates are:
• Question 12
Who would be considered internal customers to the logistic
support team?
• Question 13
What is an example of promoting shared values to establish a
central moral focus?
• Question 14
To allow stakeholders to seek the solutions best for all, what
does the transformational culture emphasize?
• Question 15
Which of these statements demonstrates shared commitment?
• Question 16
What is the purpose of operational leadership?
• Question 17
What is the first step towards evidence-based management?
• Question 18
What is a reporting and communication system that links each
operating unit to the governing board, usually by grouping similar
centers together under middle management?
• Question 19
Looking up clinical procedures or coaching a new manager are
examples of what type of training?
• Question 20
What is one reason that high-performing HCOs can thrive under
prevailing reimbursement schemes?
• Question 21
What is the intent of the knowledge management function to
sustain operational infrastructure?
• Question 22
Whose duty is it to ensure adherence to the calendar for annual
planning?
• Question 23
Which leadership level provides the fact base for all goal-setting
activities?
• Question 24
What can be estimated on the basis of the numbers of patients
expected and length of time they will require service, plus idle time
allowances?
• Question 25
What element is mistakenly cited as a requirement for the
transition to evidence-based management, but in actuality is not a
requirement?
• Question 26
Monitoring stakeholder groups to identify changes in needs and
desires is an activity attributable to which function that sustains
operational infrastructure?
• Question 27
What is the Library of Work Processes, Protocols and Measures?
• Question 28
What are performance measures for the responsive
communication function?
• Question 29
To be successful, accountability must pass the test of control,
which means:
• Question 30
Performance measures that reflect the processes they purport to
measure are considered:
==================================

More Related Content

What's hot

Impact measurement and client wellbeing
Impact measurement and client wellbeingImpact measurement and client wellbeing
Impact measurement and client wellbeingFRSA Communications
 
Hospitals Care Systems Of Future
Hospitals Care Systems Of FutureHospitals Care Systems Of Future
Hospitals Care Systems Of FutureJohnsrud
 
How Much Change Can a University Absorb at Once?
How Much Change Can a University Absorb at Once?How Much Change Can a University Absorb at Once?
How Much Change Can a University Absorb at Once?Huron Consulting Group
 
Consultancy Management Assignment - Hanish
Consultancy Management Assignment - HanishConsultancy Management Assignment - Hanish
Consultancy Management Assignment - HanishHANISH SHAN S
 
Value and Impact of CME Accreditation in the ACCME System
Value and Impact of CME Accreditationin the ACCME SystemValue and Impact of CME Accreditationin the ACCME System
Value and Impact of CME Accreditation in the ACCME SystemIAMRAreval2015
 
How to build a "better top team"
How to build a "better top team"How to build a "better top team"
How to build a "better top team"Johnsrud
 
Improving Public Health Outcomes W Epm
Improving Public Health Outcomes W EpmImproving Public Health Outcomes W Epm
Improving Public Health Outcomes W Epmreidblock
 

What's hot (8)

Impact measurement and client wellbeing
Impact measurement and client wellbeingImpact measurement and client wellbeing
Impact measurement and client wellbeing
 
Hospitals Care Systems Of Future
Hospitals Care Systems Of FutureHospitals Care Systems Of Future
Hospitals Care Systems Of Future
 
How Much Change Can a University Absorb at Once?
How Much Change Can a University Absorb at Once?How Much Change Can a University Absorb at Once?
How Much Change Can a University Absorb at Once?
 
Consultancy Management Assignment - Hanish
Consultancy Management Assignment - HanishConsultancy Management Assignment - Hanish
Consultancy Management Assignment - Hanish
 
Zinsmeister ASQ Article-1
Zinsmeister ASQ Article-1Zinsmeister ASQ Article-1
Zinsmeister ASQ Article-1
 
Value and Impact of CME Accreditation in the ACCME System
Value and Impact of CME Accreditationin the ACCME SystemValue and Impact of CME Accreditationin the ACCME System
Value and Impact of CME Accreditation in the ACCME System
 
How to build a "better top team"
How to build a "better top team"How to build a "better top team"
How to build a "better top team"
 
Improving Public Health Outcomes W Epm
Improving Public Health Outcomes W EpmImproving Public Health Outcomes W Epm
Improving Public Health Outcomes W Epm
 

Similar to Hsa 300 Success Begins / snaptutorial.com

HCA 375 Education Specialist / snaptutorial.com
HCA 375 Education Specialist / snaptutorial.com  HCA 375 Education Specialist / snaptutorial.com
HCA 375 Education Specialist / snaptutorial.com McdonaldRyan87
 
HCA 375 Final Exam (100 Question)
HCA 375 Final Exam (100 Question)HCA 375 Final Exam (100 Question)
HCA 375 Final Exam (100 Question)monsterr20
 
HCA 375 Final Exam (100 Question)
HCA 375 Final Exam (100 Question)HCA 375 Final Exam (100 Question)
HCA 375 Final Exam (100 Question)critter13
 
Hsa 305 Success Begins / snaptutorial.com
Hsa 305  Success Begins / snaptutorial.comHsa 305  Success Begins / snaptutorial.com
Hsa 305 Success Begins / snaptutorial.comMistryNorrisj
 
Hsa 305 Massive Success / snaptutorial.com
Hsa 305 Massive Success / snaptutorial.comHsa 305 Massive Success / snaptutorial.com
Hsa 305 Massive Success / snaptutorial.comStephenson0122
 
HCA 375 Week 5 Exam H(100 Questions)
HCA 375 Week 5 Exam  H(100 Questions)HCA 375 Week 5 Exam  H(100 Questions)
HCA 375 Week 5 Exam H(100 Questions)critterc18
 
HSA 305 help A Guide to career/Snaptutorial
HSA 305 help A Guide to career/SnaptutorialHSA 305 help A Guide to career/Snaptutorial
HSA 305 help A Guide to career/Snaptutorialwilliamtrumpz1
 
HSA 305 help Successful Learning/Snaptutorial
HSA 305 help Successful Learning/SnaptutorialHSA 305 help Successful Learning/Snaptutorial
HSA 305 help Successful Learning/Snaptutorialwilliamtrumpz4q
 
Hca 375 final exam (100 question)
Hca 375 final exam (100 question)Hca 375 final exam (100 question)
Hca 375 final exam (100 question)beautifu112
 
HCA 375 Achievement Education -- www.hca375.com
HCA 375 Achievement Education -- www.hca375.comHCA 375 Achievement Education -- www.hca375.com
HCA 375 Achievement Education -- www.hca375.comshanaabe92
 
HCA 375 Redefined Education--hca375.com
 HCA 375 Redefined Education--hca375.com HCA 375 Redefined Education--hca375.com
HCA 375 Redefined Education--hca375.comagathachristie215
 
HCA 375 Inspiring Innovation--hca375.com
 HCA 375 Inspiring Innovation--hca375.com HCA 375 Inspiring Innovation--hca375.com
HCA 375 Inspiring Innovation--hca375.comkopiko108
 
HSA 530 Enhance teaching - snaptutorial.com
HSA 530  Enhance teaching - snaptutorial.comHSA 530  Enhance teaching - snaptutorial.com
HSA 530 Enhance teaching - snaptutorial.comDavisMurphyA50
 
· Justify the value of marketing plans as instruments that compel .docx
· Justify the value of marketing plans as instruments that compel .docx· Justify the value of marketing plans as instruments that compel .docx
· Justify the value of marketing plans as instruments that compel .docxoswald1horne84988
 
HSA 520 Perfect Education/newtonhelp.com
HSA 520 Perfect Education/newtonhelp.comHSA 520 Perfect Education/newtonhelp.com
HSA 520 Perfect Education/newtonhelp.comlechenau88
 
HSA 520 Possible Is Everything/newtonhelp.com
HSA 520 Possible Is Everything/newtonhelp.comHSA 520 Possible Is Everything/newtonhelp.com
HSA 520 Possible Is Everything/newtonhelp.comlechenau65
 
HSA 520 Learn/newtonhelp.com
HSA 520 Learn/newtonhelp.comHSA 520 Learn/newtonhelp.com
HSA 520 Learn/newtonhelp.comlechenau42
 
Key Strategies for Compensating Physician Administrative Positions
Key Strategies for Compensating Physician Administrative PositionsKey Strategies for Compensating Physician Administrative Positions
Key Strategies for Compensating Physician Administrative PositionsMD Ranger, Inc.
 
PROCESS OF ORGANIZATION DEVELOPMENT
PROCESS OF ORGANIZATION DEVELOPMENTPROCESS OF ORGANIZATION DEVELOPMENT
PROCESS OF ORGANIZATION DEVELOPMENTshagun jain
 
HSA 530 Education Organization - snaptutorial.com
HSA 530  Education Organization - snaptutorial.comHSA 530  Education Organization - snaptutorial.com
HSA 530 Education Organization - snaptutorial.comdonaldzs205
 

Similar to Hsa 300 Success Begins / snaptutorial.com (20)

HCA 375 Education Specialist / snaptutorial.com
HCA 375 Education Specialist / snaptutorial.com  HCA 375 Education Specialist / snaptutorial.com
HCA 375 Education Specialist / snaptutorial.com
 
HCA 375 Final Exam (100 Question)
HCA 375 Final Exam (100 Question)HCA 375 Final Exam (100 Question)
HCA 375 Final Exam (100 Question)
 
HCA 375 Final Exam (100 Question)
HCA 375 Final Exam (100 Question)HCA 375 Final Exam (100 Question)
HCA 375 Final Exam (100 Question)
 
Hsa 305 Success Begins / snaptutorial.com
Hsa 305  Success Begins / snaptutorial.comHsa 305  Success Begins / snaptutorial.com
Hsa 305 Success Begins / snaptutorial.com
 
Hsa 305 Massive Success / snaptutorial.com
Hsa 305 Massive Success / snaptutorial.comHsa 305 Massive Success / snaptutorial.com
Hsa 305 Massive Success / snaptutorial.com
 
HCA 375 Week 5 Exam H(100 Questions)
HCA 375 Week 5 Exam  H(100 Questions)HCA 375 Week 5 Exam  H(100 Questions)
HCA 375 Week 5 Exam H(100 Questions)
 
HSA 305 help A Guide to career/Snaptutorial
HSA 305 help A Guide to career/SnaptutorialHSA 305 help A Guide to career/Snaptutorial
HSA 305 help A Guide to career/Snaptutorial
 
HSA 305 help Successful Learning/Snaptutorial
HSA 305 help Successful Learning/SnaptutorialHSA 305 help Successful Learning/Snaptutorial
HSA 305 help Successful Learning/Snaptutorial
 
Hca 375 final exam (100 question)
Hca 375 final exam (100 question)Hca 375 final exam (100 question)
Hca 375 final exam (100 question)
 
HCA 375 Achievement Education -- www.hca375.com
HCA 375 Achievement Education -- www.hca375.comHCA 375 Achievement Education -- www.hca375.com
HCA 375 Achievement Education -- www.hca375.com
 
HCA 375 Redefined Education--hca375.com
 HCA 375 Redefined Education--hca375.com HCA 375 Redefined Education--hca375.com
HCA 375 Redefined Education--hca375.com
 
HCA 375 Inspiring Innovation--hca375.com
 HCA 375 Inspiring Innovation--hca375.com HCA 375 Inspiring Innovation--hca375.com
HCA 375 Inspiring Innovation--hca375.com
 
HSA 530 Enhance teaching - snaptutorial.com
HSA 530  Enhance teaching - snaptutorial.comHSA 530  Enhance teaching - snaptutorial.com
HSA 530 Enhance teaching - snaptutorial.com
 
· Justify the value of marketing plans as instruments that compel .docx
· Justify the value of marketing plans as instruments that compel .docx· Justify the value of marketing plans as instruments that compel .docx
· Justify the value of marketing plans as instruments that compel .docx
 
HSA 520 Perfect Education/newtonhelp.com
HSA 520 Perfect Education/newtonhelp.comHSA 520 Perfect Education/newtonhelp.com
HSA 520 Perfect Education/newtonhelp.com
 
HSA 520 Possible Is Everything/newtonhelp.com
HSA 520 Possible Is Everything/newtonhelp.comHSA 520 Possible Is Everything/newtonhelp.com
HSA 520 Possible Is Everything/newtonhelp.com
 
HSA 520 Learn/newtonhelp.com
HSA 520 Learn/newtonhelp.comHSA 520 Learn/newtonhelp.com
HSA 520 Learn/newtonhelp.com
 
Key Strategies for Compensating Physician Administrative Positions
Key Strategies for Compensating Physician Administrative PositionsKey Strategies for Compensating Physician Administrative Positions
Key Strategies for Compensating Physician Administrative Positions
 
PROCESS OF ORGANIZATION DEVELOPMENT
PROCESS OF ORGANIZATION DEVELOPMENTPROCESS OF ORGANIZATION DEVELOPMENT
PROCESS OF ORGANIZATION DEVELOPMENT
 
HSA 530 Education Organization - snaptutorial.com
HSA 530  Education Organization - snaptutorial.comHSA 530  Education Organization - snaptutorial.com
HSA 530 Education Organization - snaptutorial.com
 

Recently uploaded

Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...christianmathematics
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdfQucHHunhnh
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfsanyamsingh5019
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...EduSkills OECD
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3JemimahLaneBuaron
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024Janet Corral
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeThiyagu K
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13Steve Thomason
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxVishalSingh1417
 
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...fonyou31
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introductionMaksud Ahmed
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104misteraugie
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdfQucHHunhnh
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphThiyagu K
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfJayanti Pande
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Disha Kariya
 
Measures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDMeasures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDThiyagu K
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactdawncurless
 

Recently uploaded (20)

Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdf
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptx
 
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot Graph
 
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptxINDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..
 
Measures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDMeasures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SD
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 

Hsa 300 Success Begins / snaptutorial.com

  • 1. HSA 300 Quiz 2 For more classes visit www.snaptutorial.com Question 1 HCO goal-setting and continuous improvement efforts lag without: • Question 2 What function of cultural leadership is represented by associate roles on process improvement teams? • Question 3 Which of these statements demonstrates shared commitment? • Question 4 What is the purpose of a PIT? • Question 5 Who would be considered internal customers to the logistic support team?
  • 2. • Question 6 One purpose of cultural leadership is to sustain an environment where all associates are: • Question 7 Asking employment applicants to read and accept a HCO’s mission and values before turning in an application is an example of which approach to cultural leadership? • Question 8 What is an organization’s standing multidisciplinary committee that is concerned with biomedical ethical issues and decision making processes and policies? • Question 9 WHat is an example of collective leadership assessment activities? • Question 10 What is a formal evaluation of performance by subordinates, superiors and peer of an individual?
  • 3. • Question 11 Having requisite abilities that result in effective action and superior job performance is the definition of: • Question 12 What is the intent of a “Caught in the Act” program? • Question 13 What is a written plan for replacing people who depart from management positions? • Question 14 Promotion to any leadership position is based on demonstrated superiority in relevant subordinate positions and: • Question 15 Why implement a “Caught in the Act” program? • Question 16 Which is a requirement of boundary spanning? • Question 17
  • 4. What is the Library of Work Processes, Protocols and Measures? • Question 18 Performance measures that reflect the processes they purport to measure are considered: • Question 19 To be successful, accountability must pass the test of control, which means: • Question 20 What can be estimated on the basis of the numbers of patients expected and length of time they will require service, plus idle time allowances? • Question 21 Whose duty is it to ensure adherence to the calendar for annual planning? • Question 22 Which is a qualitative indicator for boundary spanning?
  • 5. • Question 23 What is the statistical analysis and forecast of the community’s health needs? • Question 24 What is a source of quality-of-care measures? • Question 25 What element is mistakenly cited as a requirement for the transition to evidence-based management, but in actuality is not a requirement? • Question 26 Conflicts can be anticipated in any process improvement team progress. How are they best handled? • Question 27 What are performance measures for the responsive communication function?
  • 6. • Question 28 One criterion for all knowledge, whether electronically or conventionally distributed is protection. This means that: • Question 29 What is the purpose of operational leadership? • Question 30 Which is an example of the accountability function to sustain operational infrastructure? ================================== HSA 300 Quiz 3 (1) For more classes visit www.snaptutorial.com Question 1 What is the proper goal for measurement of patient safety violations? • Question 2
  • 7. Naming a member of the richest family in town to the HCO’s board of directors is an example of which perspective of governance? • Question 3 What type of program is designed to meet statutory and regulatory requirements? • Question 4 A review of management compensation and incentives, evaluation of the competencies of management, identification of individual improvement opportunities and plans for skill enhancement are part of which plan? • Question 5 What is a formal document of the governance procedures for physicians and others who provide care in an organization? • Question 6
  • 8. Which stakeholders gain importance under the resource distribution perspective of governance? • Question 7 What is used to identify immediate financial needs? • Question 8 Who proposes corporate strategies, financial and long-term plans and annual goals? • Question 9 Incentive compensation should be based on: • Question 10 Most HCOs have self-perpetuating boards which means: • Question 11
  • 9. What have surveys of boards in other industries revealed? • Question 12 What management entity is responsible for coordinating the design and operation of the HCO? • Question 13 What is the purpose of the governing board of a well-managed healthcare organization? • Question 14 Which is an alternative approach to improving the profile of opportunities reflected in an environmental assessment? • Question 15
  • 10. If a not-for-profit HCO offers an extensive inclusion of executive compensation packages what must they do in order to account for excess compensation and benefits? • Question 16 What is the first purpose of clinical care in a community HCO? • Question 17 What demonstrates an HCO’s timely contribution to excellent care? • Question 18 Why would an HCO advertise its core values? • Question 19 Which is an example of what the HCO must do to ensure an accurate diagnosis?
  • 11. • Question 20 Formally established expectations that define the normal steps in the care of a clinically related group of patients describe which type of protocol? • Question 21 What is the aim of a clinical improvement plan? • Question 22 What are unique guideline comparisons that cover similar topics and highlight areas of similarity and differences? • Question 23 What makes recording patient information faster and more complete, and includes safeguards to improve accuracy? • Question 24
  • 12. What protocol component is a statement of who may order procedures? • Question 25 What is an example of what an HCO must do to improve community health? • Question 26 What is differential diagnosis? • Question 27 What are counterindications? • Question 28 What are expectations for the care of an individual patient based on an assessment of individual needs?
  • 13. • Question 29 What is an advantage of a formal affiliation with a larger health care center over individual patient referrals to specialists? • Question 30 What is the process that includes the patient, the family and all clinical disciplines involved in planning and providing care to a patient from system point of entry throughout the entire acute care episode to the next level of care?es? ================================== HSA 300 Quiz 3 For more classes visit www.snaptutorial.com Question 1 An HCO’s strategic foundation is defined by ongoing sets of specific decisions that must be a timely response to stakeholders’ changing needs. How is a successful decision measured? • Question 2
  • 14. What management entity is responsible for coordinating the design and operation of the HCO? • Question 3 If a not-for-profit HCO offers an extensive inclusion of executive compensation packages what must they do in order to account for excess compensation and benefits? • Question 4 Which stakeholders gain importance under the resource distribution perspective of governance? • Question 5 Who are members of the governing board of a not-for-profit HCO that volunteer their time to the organization and are compensated only by the satisfaction they receive from this work? • Question 6 What involves quantum shifts in service capabilities or market share usually by interaction with competitors, large-scale capital investments and revisions to several line activities?
  • 15. • Question 7 What is used to identify immediate financial needs? • Question 8 Which is an alternative approach to improving the profile of opportunities reflected in an environmental assessment? • Question 9 What is a formal document of the governance procedures for physicians and others who provide care in an organization? • Question 10 An example of the governing board’s function of ensuring the quality of clinical care is: • Question 11 What type of program is designed to meet statutory and regulatory requirements?
  • 16. • Question 12 A review of management compensation and incentives, evaluation of the competencies of management, identification of individual improvement opportunities and plans for skill enhancement are part of which plan? • Question 13 A real or potential personal financial benefit that may accrue from a given board decision is called: • Question 14 What have surveys of boards in other industries revealed? • Question 15 Which is a model of a specific strategy or function that guides the design, operations and goal setting of an HCO? • Question 16 What demonstrates an HCO’s timely contribution to excellent care?
  • 17. • Question 17 What is an example of what an HCO must do to improve community health? • Question 18 What type of process systematically employs a trial and error mechanism that recognizes uncertainty? • Question 19 What skill level should perform tasks? • Question 20 What makes recording patient information faster and more complete, and includes safeguards to improve accuracy? • Question 21 What is the aim of a clinical improvement plan?
  • 18. • Question 22 Formally established expectations that define the normal steps in the care of a clinically related group of patients describe which type of protocol? • Question 23 What is the first purpose of clinical care in a community HCO? • Question 24 Which protocol component is a statement clarifying clinical conditions that support the appropriate use of the protocol? • Question 25 What are unique guideline comparisons that cover similar topics and highlight areas of similarity and differences? • Question 26 What are counter indications? • Question 27
  • 19. Self examination for cancer is an example of what category of prevention? • Question 28 Where do prevention opportunities originate? • Question 29 What is an advantage of a formal affiliation with a larger health care center over individual patient referrals to specialists? • Question 30 Why would an HCO advertise its core values? ================================== HSA 300 Quiz 4 For more classes visit www.snaptutorial.com Question 1
  • 20. Patient management protocols control effectiveness because they specify when CSSs are required, optional or not recommended, thus allow the HCO to measure: • Question 2 Caregiver reliance on CSS expertise when questions arise about individual patients is an example of what kind of assistance provided by the CSS? • Question 3 Market share is a measure of which operational dimension for the CSS? • Question 4 What budget process role would an HCO manager responsible for the CSS be expected to do? • Question 5
  • 21. Using the community epidemiologic planning equation #1, for CSSs drawing directly from the community, what does the population figure forecast? • Question 6 Which budget process activity would a CSS manager and team be expected to do? • Question 7 The best possibility for formal CSS affiliation would be: • Question 8 To facilitate clinical support services’ ability to benchmark and identify opportunities for improvement, what must the HCO do? • Question 9 Justification for capital investment should be based on:
  • 22. • Question 10 Return on investment for a process improvement can be calculated by dividing the contribution by: • Question 11 What is the purpose of clinical support service? • Question 12 What is a measure of CSS quality? • Question 13 In which type of contractual arrangement with a CSS would the HCO own and operate the facility with professional guidance provided by contract with physician corporations? • Question 14
  • 23. What is a challenge facing the CSS – HCO affiliation? • Question 15 Through which level of management is a CSS accountable to the governing board? ================================== HSA 300 Quiz 5 For more classes visit www.snaptutorial.com Question 1 What is used to infer and forecast local values when measuring need and demand? • Question 2 Building stakeholder consensus around the implications of expanded mission is an example of which function that implements a community health mission? • Question 3
  • 24. What is an advantage of a more general community-oriented health advocacy group? • Question 4 Why should a needs assessment be done comprehensively? • Question 5 What technique is used to overcome negative impressions of some community health services such as palliative care or preventive activities such as drug management or rehabilitation? • Question 6 Which of the following is an example of a prevention site that provides continuing care? • Question 7 Hospitals and physicians are currently compensated separately on the basis of:
  • 25. • Question 8 What do the strategic performance measures used in community health strategies emphasize? • Question 9 What is an example of risks associated with the primary prevention level focused on the maintenance of health? • Question 10 What is a good indicator of unmet demand? • Question 11 The community health concept is cost effective only if: • Question 12
  • 26. What is used as the measure of success for many primary prevention programs? • Question 13 Which is an example of the secondary prevention level used in the early stage identification of disease? • Question 14 Which multi-component activity involving environmental management, immunization and behavioral elements, has the highest payoff? • Question 15 What function required to implement a community health mission has components that create a needs assessment? ================================== HSA 300 Quiz 6 For more classes visit www.snaptutorial.com
  • 27. Question 1 Which is an example of assistance from outside contractors? • Question 2 What function is the largest unit within the KM organization? • Question 3 Whose job is it to support the definitions and standards committee? • Question 4 The two parts of knowledge management are: • Question 5 How does a communications network achieve reliability?
  • 28. • Question 6 Preventing the inference about individuals based on aggregate data can be prevented by: • Question 7 What is a statistical analysis that identifies values for a measure by defined subsets of a population to measure the extent to which the values change across the sets? • Question 8 What is an outdated computer software or system that lacks the features found in more current versions? • Question 9 What is the first critical point in KM planning committee strategy? • Question 10
  • 29. Who should periodically audit the security function of a KM unit? • Question 11 Integrating data from multiple sources supports which function of knowledge management services? • Question 12 Why would an archive of performance data be used? • Question 13 “Is the price what is billed or what is collected?” is an example of: • Question 14 What is the purpose of knowledge management?
  • 30. • Question 15 System attacks are a measure of which KM function? • Question 16 In leadership development, which associates are offered extra learning opportunities through special assignments, expanded mentoring and committee involvement? • Question 17 Health-risk screening, smoking cessation and nutritional/exercise programs are examples of what common workforce maintenance program? • Question 18 Which protocol for recruitment and selection controls the size of the associate force and protects against improper employment?
  • 31. • Question 19 Which is a function of the workforce plan? • Question 20 What type of funds can be exempt from income taxes by the use of pretax accounts? • Question 21 How often should a workforce plan be updated? • Question 22 An unbiased counselor provided to workers for concerns of any kind is called: • Question 23
  • 32. What training involves role-playing, games and group discussion techniques that demonstrate ways to carry out service standards? • Question 24 Education and training, licensure and experience requirements are part of which recruitment activity? • Question 25 What wage and salary administration activity pertains only to hourly personnel? • Question 26 Good practice specifies that when workforce reduction is needed, which workers are reduced first? • Question 27 Who is responsible for ensuring that contract workers have been hired according to federal regulations?
  • 33. • Question 28 Absenteeism is associated with which function of Human Resources Management? • Question 29 Which employee service has been shown to reduce absenteeism? • Question 30 Which core file of HRM knowledge management provides tax and employment data aggregated for descriptions?ment? ================================== HSA 300 Quiz 7 For more classes visit www.snaptutorial.com Question 1
  • 34. Who is responsible for assigning space, permitting occupancy and controlling access to that space? • Question 2 Performance improvement for environment-of-care services must deal with the reality that many environment services are delivered by contract with outside vendors which means such services: • Question 3 What is the least expensive way of solving space needs? • Question 4 Who maintains a disaster-preparedness website that contains an analysis of needs in the first 48 hours after a terrorist attack? • Question 5 For a particular time period, the number of treatment facilities needed can be forecasted by multiplying the average number of treatments by the hours per treatment, divided by:
  • 35. • Question 6 What is the imputed cost revenue for a good or service transferred between two units of the same organization? • Question 7 What is a characteristic of high quality security services? • Question 8 Linens, foodstuffs and dressings are examples of items managed by: • Question 9 Who manages the acquisition, maintenance and replacement of equipment such as magnetic resonance imaging machines and ultrasounds?
  • 36. • Question 10 What is an example of the enhanced environmental management function of environment-of-care services? • Question 11 Which program involves the inventory of potentially dangerous equipment? • Question 12 Security guards, parking, signage and cafeteria services are part of which function of environment-of-care services? • Question 13 24/7 personal and facility security is an example of which function of environment-of-care services? • Question 14
  • 37. What is a document that begins with an estimate of the space needs of each service or activity proposed in the services plan? • Question 15 When building or changing the use of space in a facility, what is a way to minimize costly change orders? • Question 16 What is bad debt? • Question 17 Which auditing activity ensures compliance with law and regulation? • Question 18 What must be reported to the federal government as a condition of participation in Medicare?
  • 38. • Question 19 What function of the finance system supports the enterprise by guarding assets and resources against theft, waste or loss? • Question 20 What would be the purpose of developing pricing strategy and supporting specific price negotiations? • Question 21 What is the illegal practice called upcoding? • Question 22 The amount of cash required to support operations until revenue can be collected is called: • Question 23
  • 39. What is the title given to the executive responsible for the operation of finance systems? • Question 24 What constitutes the basis for most of an organization’s financial communication with the outside world? • Question 25 What are entries to a patient ledger of charges for a specific healthcare service? • Question 26 Which analysis is often used to forecast trends in demand or efficiency? • Question 27 What is one objective of activity-based costing?
  • 40. • Question 28 Financial statements are usually issued to outside stakeholders: • Question 29 What is the record of all of a firm’s transactions, most often referring to fixed and collective assets that must be allocated to operational units? • Question 30 What benchmarks can be applied to long-term assets and liabilities? ================================== HSA 300 Quiz 8 Chp 14 For more classes visit www.snaptutorial.com Question 1 Which is an example of an operational performance measure of productivity?
  • 41. • Question 2 A method of identifying significant changes in measures subject to random variation is called: • Question 3 Which of the following is an example of the evaluation of technical proficiency? • Question 4 Which question is designed to monitor the performance of an internal consulting team? • Question 5 What is an example of a client in an internal consulting situation? • Question 6 How can external causes of variation be identified? • Question 7 What is an advantage of internal consulting as a clearinghouse?
  • 42. • Question 8 What type of analysis studies the impact of alternative forecasts, usually developing most favorable, expected and least favorable scenarios to show the robustness of a proposal? • Question 9 The forecast of community demographics and disease incidence is part of what function of internal consulting? • Question 10 What is the purpose of the internal consulting operation? • Question 11 What are the three specifications for defining work assignments to external consultants? • Question 12 What is the duty of a compliance officer? • Question 13 The count of user requests from a log of assignments is an example of operational performance measures for which dimension of internal consulting?
  • 43. • Question 14 The OHRP definition of quality improvement activities includes activities conducted by institutions whose purposes are limited to implementing a practice to improve the quality of patient care and: • Question 15 Which type of opportunity is identified as “programmatic”? ================================== HSA 300 Quiz 8 For more classes visit www.snaptutorial.com Review Test Submission: Week 10 Quiz 8 SKIP TO COURSE MENUSKIP TO TOP FRAME TABS Content User Liang Wang Course Health Serv Organization Mgt
  • 44. Test Week 10 Quiz 8 Started 9/11/14 4:21 AM Submitted 9/11/14 4:22 AM Status Completed Attempt Score 2 out of 30 points Time Elapsed 1 minute out of 1 hour. Instructions This quiz consist of 15 multiple choice questions and covers the material in Chapter 14. Be sure you are in Chapter 14 when you take the quiz. · Question 1
  • 45. Which is an example of an operational performance measure of productivity? Selected : Accuracy. Correct : Contribution. · Question 2 Once operating units develop OFI proposals, what is the first step in the programmatic capital review process? Selected :
  • 46. Governing board approves capital budget. Correct : Unit rank-orders all its proposals. · Question 3 Which of the following is an example of the evaluation of technical proficiency? Selected : Productivity. Correct : Completeness of data. · Question 4 Which type of opportunity is identified as “programmatic”? Selected :
  • 47. Those that are large in size and few in number. Correct : Those that focus on a single or small group of accountability units. · Question 5 What type of analysis studies the impact of alternative forecasts, usually developing most favorable, expected and least favorable scenarios to show the robustness of a proposal? Selected : Reliability. Correct : Sensitivity. · Question 6
  • 48. A method of identifying significant changes in measures subject to random variation is called: Selected : demographic profiling. Correct : statistical process control. · Question 7 What is the purpose of the internal consulting operation? Selected : To effectively implement transformational management of associate teams in all areas of the HCO. Correct : To provide information, forecasts, tools and analyses in support of evidence-based management.
  • 49. · Question 8 The count of user requests from a log of assignments is an example of operational performance measures for which dimension of internal consulting? Selected : Client satisfaction. Correct : Demand for services. · Question 9 What is the duty of a compliance officer? Selected :
  • 50. To represent the healthcare organization on legal matters. Correct : To coordinate and integrate responses on topics that present legal implications. · Question 10 Demography, epidemiology, economy and attitudes are considerations of:
  • 51. Selected : trends in clinical practice. Correct : good environmental assessment. · Question 11 Responding to inquiries about ethics is a fruitful way to implement the functions of the Ethics committee because it:
  • 52. Selected : removes the need for a team member to undergo review by the IRB. Correct : catches team members at a teachable moment. · Question 12
  • 53. Which is a function of internal consulting support of improvement projects? Selected : Developing formal capital requests. Correct : Testing alternative solutions. · Question 13
  • 54. What are the three specifications for defining work assignments to external consultants? Selected : Prior experience, process and leadership. Correct : Process, timing and goals. · Question 14
  • 55. The forecast of community demographics and disease incidence is part of what function of internal consulting? Selected : Environmental assessment. Correct : Community based epidemiologic planning. · Question 15
  • 56. The OHRP definition of quality improvement activities includes activities conducted by institutions whose purposes are limited to implementing a practice to improve the quality of patient care and: Selected : collecting patient or provider data regarding implementation of the practice for clinical, practical or administrative purposes. Correct : collecting patient or provider data regarding implementation of the practice for clinical, practical or administrative purposes. ================================== HSA 300 Week 2 Quiz 1 For more classes visit www.snaptutorial.com Question 1
  • 57. What is the name for a voluntary consortium of HCOs and professional provider organizations that ensures a minimum level of safety and quality in HCOs? • Question 2 A pharmacy is an example of which component of a healthcare organization? • Question 3 The focus of strategic activities is: • Question 4 What is the largest single group of HCOs? • Question 5 What specific individuals or groups have contributed capital to an organization? • Question 6 What are healthcare organizations that operate multiple service units under a single ownership? • Question 7 Which 1996 federal act established standards of privacy for patient information? • Question 8 The loyalty of stakeholders can be measured. Customer participation is measured by market share while provider participation is measured by: • Question 9 A unit within an HCO that relies on another unit for service is considered a: • Question 10 By what is organizational excellence measured? • Question 11 Physicians in family practice, midwives and nurse practitioners are examples of providers who provide initial contact with a patient. These are called: • Question 12
  • 58. What is a state-issued approval for new services and construction of hospitals? • Question 13 What type of provider manages broad categories of hospitalized patients? • Question 14 What is a formal legal entity that reaches across the panorama of medicine, other clinical disciplines and business to identify and deliver care to its community? • Question 15 What aspect of transformational management is defined as the ability of an associate to control his or her work situation in ways consistent with the organization’s mission? ================================== HSA 300 Week 7 quiz 5 For more classes visit www.snaptutorial.com Question 1 Conducting ongoing reviews of community health performance is an example of which function that implements a community health mission? • Question 2 Which stakeholders are frequently in touch with high-risk and disadvantaged populations? • Question 3 The most effective community advocacy groups have been:
  • 59. • Question 4 What is used to infer and forecast local values when measuring need and demand? • Question 5 What technique is used to overcome negative impressions of some community health services such as palliative care or preventive activities such as drug management or rehabilitation? • Question 6 What is an example of risks associated with the primary prevention level focused on the maintenance of health? • Question 7 What function required to implement a community health mission has components that create a needs assessment? • Question 8 What is used as the measure of success for many primary prevention programs? • Question 9 Hospitals and physicians are currently compensated separately on the basis of: • Question 10 Data for the quality assessment of patient care at nursing homes, home health agencies, hospitals and kidney dialysis facilities are drawn from: • Question 11 Which is an example of the secondary prevention level used in the early stage identification of disease?
  • 60. • Question 12 Health information from which source is virtually always public? • Question 13 Which level of disease prevention is most cost effective? • Question 14 Promoting an exercise program is an example of which function that implements a community health mission? • Question 15 Surveys, turnover rates, absenteeism and safety are ways to measure: ================================== HSA300 week 3 quiz 2 For more classes visit www.snaptutorial.com Question 1 Employees in the least-skilled positions that accept the professional role of agent for the patient are demonstrating: • Question 2 Having requisite abilities that result in effective action and superior job performance is the definition of: • Question 3 Across the disciplines of nursing management, public health and health-services management, competencies such as finance/business acumen, clinical knowledge and quality improvements are: • Question 4 What is a written plan for replacing people who depart from management positions?
  • 61. • Question 5 Why implement a “Caught in the Act” program? • Question 6 What is the purpose of a PIT? • Question 7 What is an organization’s standing multidisciplinary committee that is concerned with biomedical ethical issues and decision making processes and policies? • Question 8 What is a program that uses a mix of mentoring, special assignments and continuing education to identify and address opportunities for improvement (OFIs)? • Question 9 Which of the following is an output-oriented measure of leadership function? • Question 10 The ethical foundation of transformational management drives most policy in the United States and is reflected in the: • Question 11 One purpose of cultural leadership is to sustain an environment where all associates are: • Question 12 Who would be considered internal customers to the logistic support team? • Question 13 What is an example of promoting shared values to establish a central moral focus? • Question 14
  • 62. To allow stakeholders to seek the solutions best for all, what does the transformational culture emphasize? • Question 15 Which of these statements demonstrates shared commitment? • Question 16 What is the purpose of operational leadership? • Question 17 What is the first step towards evidence-based management? • Question 18 What is a reporting and communication system that links each operating unit to the governing board, usually by grouping similar centers together under middle management? • Question 19 Looking up clinical procedures or coaching a new manager are examples of what type of training? • Question 20 What is one reason that high-performing HCOs can thrive under prevailing reimbursement schemes? • Question 21 What is the intent of the knowledge management function to sustain operational infrastructure? • Question 22 Whose duty is it to ensure adherence to the calendar for annual planning? • Question 23 Which leadership level provides the fact base for all goal-setting activities? • Question 24
  • 63. What can be estimated on the basis of the numbers of patients expected and length of time they will require service, plus idle time allowances? • Question 25 What element is mistakenly cited as a requirement for the transition to evidence-based management, but in actuality is not a requirement? • Question 26 Monitoring stakeholder groups to identify changes in needs and desires is an activity attributable to which function that sustains operational infrastructure? • Question 27 What is the Library of Work Processes, Protocols and Measures? • Question 28 What are performance measures for the responsive communication function? • Question 29 To be successful, accountability must pass the test of control, which means: • Question 30 Performance measures that reflect the processes they purport to measure are considered: ==================================