1. UOP HSA 530 Final Exam Part 1 Set 1 NEW
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"Changes in Human Resource Management (HRM) and
Employment Law" Please respond to the following:
2. UOP HSA 530 Final Exam Part 1 Set 2 NEW
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Question 1
Today’s Human Resource Departments may be seen as having
an image problem because
• Question 2
The textbook authors suggest that many practitioners of health
care personnel office’s did not stay in the field because
• Question 3
Criticism that HR departments have missed an opportunity to
be more of a full partner in an organization stems from:
3. • Question 4
Under this type of HR model, managers do not act on decisions
without clearance from the HR department.
• Question 5
The human resource model most common in hospitals and
other labor-intensive service organizations is the:
• Question 6
The pivotal year for changes in HR was 1964 because of what
significant legislation?
• Question 7
The Immigration Reform and Control Act of 1986:
4. • Question 8
The Civil Rights Act of 1964 had the effect of:
• Question 9
If an employee leaves the organization voluntarily, what should
HR do?
• Question 10
What position in an organization is often the first to be cut
when budget limitations occur?
• Question 11
The Employee Assistance Program is often outsourced because:
• Question 12
5. Why is participatory management considered a best practice?
• Question 13
Why is maintaining a genuine open-door policy easier for a
first-line manager than for a higher-level manager?
• Question 14
According to the textbook, which of the following actions can
hurt a manager’s credibility with employees?
• Question 15
When a job is considered controversial, who may be
responsible for conducting a job evaluation?
• Question 16
6. Preparing and verifying a position statement is the first step in:
• Question 17
Some HR departments have adopted a position of sharing only
a former employee’s title and dates of employment in order to:
• Question 18
Why should the practice of having a new employee start work
before the recruiting process is complete be avoided?
• Question 19
According to the textbook, which statement best summarizes
the relationship between the HR department and a department
manager regarding recruiting activities?
• Question 20
The civil service classification system is a process that:
7. • Question 21
Under most civil service systems, concerning involuntary
termination of employment by layoff:
• Question 22
Which is a leading question?
• Question 23
Which interview practice can help identify resume
embellishment?
• Question 24
In regards to writing notes during the interview, the textbook
suggests:
• Question 25
8. How could the HR department respond to a department
manager who wants to allow a new employee to skip the
employee orientation in order to get started on the job?
• Question 26
What is the percentage of recall for learners who see, hear and
do something?
• Question 27
In addition to attending to continuing education requirements,
education is critically important to the department manager in:
• Question 28
Claims for unemployment compensation by employees who
have been terminated in one manner or another should:
• Question 29
Unemployment costs are related to:
• Question 30
9. A complaint of discrimination filed with the Equal Employment
Opportunity Commission (EEOC):
10. UOP HSA 530 Week 1 Discussion Changes in Human Resource
Management (HRM) and Employment Law NEW
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"Changes in Human Resource Management (HRM) and
Employment Law" Please respond to the following:
• * From the scenario “Learnscape 1: More Help Needed – Now!”
examine the role of human resources in health care
organizations. Suggest a key characteristic that is required by
HR to establish effective relationships with line managers,
indicating the likely impact to the organization.
• * From the scenario “Learnscape 2: Tough Dad Approach”,
recommend a strategy that HR can use to address complaints
related to a specific employee rights issue. Provide support for
your recommendation.
11. UOP HSA 530 Week 1-11 Discussion Question NEW
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HSA 530 Week 1 Discussion Changes in Human Resource
Management (HRM) and Employment Law"
HSA 530 Week 2 Discussion Human Resources Activities and
Relationships
HSA 530 Week 3 Discussion HSA 530 Week 3 Discussion
HSA 530 Week 4 Discussion Performance Appraisals and the
Law
HSA 530 Week 5 Discussion Civil Service and Interviewing
Techniques
HSA 530 Week 6 Discussion Employee Relations and Safe Work
Environment
HSA 530 Week 7 Discussion Documentation and Employee
Terminations
HSA 530 Week 8 Discussion Decision Making and Unions
HSA 530 Week 9 Discussion Employee Relations and Avoiding
12. Litigation
HSA 530 Week 10 Discussion Consultants to Support HRM and
the Future of HRM in Health Care
HSA 530 Week 11 Discussion Sum It Up and Transfer It
13. UOP HSA 530 Week 2 Discussion Human Resources Activities
and Relationships NEW
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"Human Resources Activities and Relationships" Please
respond to the following:
• Analyze the HR function you believe to be the most important
to the overall success of the organization. Provide one example
to support your rationale.
• * From the scenario “Learnscape 3: The Silent Group”, analyze
the role that line managers in health care organizations play in
developing HRM. Provide an example to support your analysis.
14. UOP HSA 530 Week 3 Assignment 1 Health Care Human
Resources Management (2 Papers) NEW
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This Tutorial contains 2 Papers
Assignment 1: Health Care Human Resources Management
Due Week 3 and worth 240 points
Imagine that you have applied for the position of Manager of
Human Resources at an acute care hospital in your community.
The hospital is planning to expand its services to meet the
needs of a growing community. As part of the application
screening process, you have been asked to write a document
that outlines the steps you would take, as the manager of HR, to
improve the effectiveness of HRM in this organization.
Write a three to four (3-4) page paper in which you:
1. 1. Analyze two (2) current trends in health care that are
affecting human resources management that may likely impact
your hiring decision as HR manager. Provide support for your
analysis.
2. 2. Suggest a significant opportunity for HR to become more
of a strategic partner within an organization. Justify your
response.
3. 3. Recommend a model of human resources management
that would be the most appropriate for this organization in
question. Provide support for your recommendation.
4. 4. Recommend a strategy that HR could implement in order
15. to develop more effective relationships between Human
Resources and the organization’s managers and senior
executives, indicating how each strategy will achieve the
desired goal.
5. 5. Determine a specific employment law that may affect the
hiring and selection process at the acute hospital in your
community. Provide support for your rationale.
6. 6. Use at least three (3) quality academic resources in this
assignment. Note: Wikipedia and other Websites do not qualify
as academic resources.
Your assignment must follow these formatting requirements:
• Be typed, double spaced, using Times New Roman font (size
12), with one-inch margins on all sides; citations and
references must follow APA or school-specific format. Check
with your professor for any additional instructions.
• Include a cover page containing the title of the assignment,
the student’s name, the professor’s name, the course title, and
the date. The cover page and the reference page are not
included in the required assignment page length.
The specific course learning outcomes associated with this
assignment are:
• Analyze the unique aspects of managing human resources
(HR) in health care organizations.
• Evaluate the effects of major employment laws on HR
functions in health care organizations.
• Evaluate the competencies necessary for effective health care
human resources management.
• Use technology and information resources to research issues
in health services human resource management.
• Write clearly and concisely about health services human
resource management using proper writing mechanics.
16. Grading for this assignment will be based on answer quality,
logic / organization of the paper, and language and writing
skills, using the following rubric.
17. UOP HSA 530 Week 3 Discussion NEW
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"Job Descriptions and Employee Training and
Development" Please respond to the following:
• Go to the Joint Commission’s Website located at
http://www.jointcommission.org/standards_information/jcfaq
.aspx. At “Standards FAQs,” select a field-related manual
category from the drop-down list, type in “human resources” in
the “Optional Keyword” box, and then click the “Go” button.
Next, provide an example of how the Joint Commission has
influenced a specific function of HR in a healthcare
organization.
• Recommend a specific employee training method that you
think would be most effective for a healthcare organization,
and determine one advantage and one disadvantage of your
chosen training method. Provide support for your rationale.
18. UOP HSA 530 Week 4 Discussion Performance Appraisals and
the Law NEW
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"Performance Appraisals and the Law" Please respond to the
following:
· According to the material in Chapter 9, most employee
complaints related to performance evaluations are based on
alleged violations of employment law. Determine what you
think would be a common complaint that could have legal
consequences. Propose a strategy that HR could implement to
reduce the number of these types of employee complaints.
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19. UOP HSA 530 Week 5 Discussion Civil Service and Interviewing
Techniques NEW
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"Civil Service and Interviewing Techniques" Please respond to
the following:
· From the case study “Didn’t Cut It? Hire Another”, state
your analysis of the following and justify your response:
o The types of management errors were committed
o Other options Kathy and Sam could have considered to fill
this position that might have led to a more successful hiring
decision
Related Tutorials
20. UOP HSA 530 Week 5 Midterm Exam NEW
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• The major piece of legislation that caused many personnel
departments to shift from just hiring practices to including
negotiations with labor unions was
• Question 2
The textbook authors suggest that many practitioners of
health care personnel office’s did not stay in the field because
• Question 3
One reason why the HR model is infrequently used in the
United States may be:
• Question 4
Large HR departments are likely to have:
• Question 5
One reason why HR departments are often referred to as “the
police” of the organization is because:
• Question 6
21. What regulation is most closely tied to the Bill of Rights’
“pursuit of happiness” clause?
• Question 7
What regulation remains as the country’s basic wage-and-hour
law?
• Question 8
The Rehabilitation Act was the precursor to the:
• Question 9
What position encompasses the changing requirements of the
entire organization?
• Question 10
The difference in perspectives between a line manager and a
HR manager about rewarding employees is:
• Question 11
What three activities will almost all human resources
department be intimately involved in?
• Question 12
Which of the following statements sums up the textbook’s
position on a manager’s visibility and availability?
22. • Question 13
According to the textbook, which of the following actions can
hurt a manager’s credibility with employees?
• Question 14
What is a difference between the job summary and the
principal duties performed sections of a position description?
.
• Question 15
The term “exempt,” when used in position descriptions,
means:
• Question 16
The frequently occurring delay between the time an offer of
employment is accepted and when the company has the
individual start work exists because:
• Question 17
If a lawsuit is filed against the organization regarding
reference checks, who is legally responsible?
• Question 18
23. Why is it best for department managers to have the HR
department check the references of potential candidates?
• Question 19
The civil service classification system is a process that:
• Question 20
The hiring process for individuals seeking employment at
state and local health care organizations covered by civil
service:
• Question 21
Which question is illegal to ask in an interview?
• Question 22
Interviewers should focus most of their interview questions in
what area?
• Question 23
Which question about a candidate’s age is allowed on an
application or in an interview?
• Question 24
Employees learn better when:
• Question 25
On-the-job training is most effective when:
24. UOP HSA 530 Week 6 Discussion Employee Relations and Safe
Work Environment NEW
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"Employee Relations and Safe Work Environment" Please
respond to the following:
• Specify two possible employee issues that a manager might
encounter, and assess the importance of determining whether
each chosen employee issue is related to behavior or
performance. Propose one recommendation on how to
specifically correct each type of issue.
• Recommend a key objective that should be included in an HR
policy to help ensure the existence of a work environment that
protects employees from situations involving harassment,
violence, or breaches of personal information. Provide support
for your rationale.
25. UOP HSA 530 Week 7 Assignment 2 Human Resources Policies
and Procedures (2 Papers) NEW
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This Tutorial contains 2 Papers
Assignment 2: Human Resources Policies and Procedures
Due Week 7 and worth 320 points
Continuing with the scenario from Assignment 1, imagine that
you have been hired as the Manager of Human Resources for
the acute care hospital. Your first task is to create a set of
policies and procedures to ensure that the organization’s HRM
processes are aligned with the organization’s goals and
objectives. You are also responsible for completing a hiring
plan, training plan, compensation and benefits plan, and a
performance appraisal.
Write a six to eight (6-8) page paper in which you:
1. 1. Examine a significant way that the Joint Commission has
influenced the basic functions of HRM and predict the likely
impact of the policies and procedures at the your acute
hospital. Provide support for your rationale.
2. 2. Analyze the importance of collaboration between HR and
26. department managers when filling open positions, indicating
the most likely impact on the hiring process.
3. 3. Create a detailed outline of a training program for
managers. The outline should include, at a minimum,
interviewing techniques that both help managers identify the
best candidate for the job and meet the requirements of
appropriate employment laws and regulations.
4. 4. Determine the most significant factor that should be
considered in order to develop a compensation and benefit
plan that is fair, competitive, and aligned with the
organization’s strategic objectives, indicating the direct impact
of each factor on the elements.
5. 5. Recommend a performance appraisal method that you
believe would be the most effective for the organization and
support the reasons for your decision. Provide support for your
recommendation.
6. 6. Create a strategy to effectively manage both
performance- and behavioral-based employee problems, which
will lead to the desired behavior result.
7. 7. Use at least three (3) quality academic resources in this
assignment. Note: Wikipedia and other Websites do not qualify
as academic resources.
Your assignment must follow these formatting requirements:
• Be typed, double spaced, using Times New Roman font (size
12), with one-inch margins on all sides; citations and
references must follow APA or school-specific format. Check
with your professor for any additional instructions.
• Include a cover page containing the title of the assignment,
the student’s name, the professor’s name, the course title, and
the date. The cover page and the reference page are not
included in the required assignment page length.
The specific course learning outcomes associated with this
27. assignment are:
• Develop the key components of an employment agreement.
• Examine the influence of the Joint Commission on the
development of job descriptions and performance management
programs.
• Develop an effective interview and selection process that
meets the requirements of employment laws and regulations.
• Propose ways that job performance and training can be
integrated.
• Analyze the objectives and methods of an effective
performance appraisal process.
• Use technology and information resources to research issues
in health services human resource management.
• Analyze the challenges that confront health care employers in
providing competitive compensation and benefit programs.
• Write clearly and concisely about health services human
resource management using proper writing mechanics.
28. UOP HSA 530 Week 7 Discussion Documentation and Employee
Terminations NEW
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"Documentation and Employee Terminations" Please respond
to the following:
• From the case study “Relax, It’s Only a Little Paperwork”,
propose an HR strategy that would help ensure mangers know
what type of information they should document and what
information they should avoid putting in an employee file.
Justify your recommendations.
• * Based on the scenario “Learnscape 4: The Repeat Offender”,
suggest the most likely cause for the employee failing to
recognize the serious nature of the situation and how this
failure may be avoided in the future. Provide support for your
rationale.
29. UOP HSA 530 Week 8 Discussion Decision Making and Unions
NEW
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"Decision Making and Unions" Please respond to the following:
• Propose a strategy human resource managers should adopt in
order to ensure employees know they can voice their ethical
concerns up the chain of command without fear of retaliation.
• Use the Internet or Strayer Library to locate one (1) article on
the current state of memberships in labor unions in the U.S.
(Note: Select an article that has been published within the last
three to five [3-5] years.) Next, determine whether you agree or
disagree that unions add value to a health care organization.
Provide support for your position.
30. UOP HSA 530 Week 9 Discussion Employee Relations and
Avoiding Litigation NEW
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"Employee Relations and Avoiding Litigation" Please respond
to the following:
• Examine the major benefits to an organization that allocates
organizational resources towards employee relations activities.
Then, specify two employee relations activities that you believe
would have the greatest impact on an organization. Provide
support for your rationale.
• Compose a strategy that an organization can implement to
reduce the number of HR cases that reach the point of
arbitration. Support your answer
31. UOP HSA 530 Week 10 Assignment 3 Human Resources
Planning and Employee Relations (2 Papers) NEW
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This Tutorial contains 2 Papers
Assignment 3: Human Resources Planning and Employee
Relations
Due Week 10 and worth 360 points
Building on the work that you completed in Assignment 2,
continue evaluating the role of functions HR in creating a set of
Human Resources’ policies and procedures for the acute care
hospital.
Write a five to six (5-6) page paper in which you:
1. 1. Explain the importance of maintaining accurate and
objective employee records, indicating the consequences that
may result from lack of record keeping. Provide support for
your rationale.
2. 2. Provide an example of formal and an example of informal
documentation that would normally be maintained in an
employee file, indicating how each is likely to protect an
employer.
3. 3. Determine the most significant factor that will ensure an
effective legal termination, indicating the most likely way
employees can protect themselves from termination in a
downsizing situation. Provide support for your rationale.
32. 4. 4. Analyze two (2) major challenges that today’s health care
leaders face in trying to uphold the ethics of critique, justice,
and caring, indicating how managers can balance the need for
ethics with employee and organizational needs.
5. 5. Create a detailed outline of an effective succession
planning process that will help ensure a smooth transition as
members of the management team at your organization begin
to retire. (The plan should prescribe, at a minimum, how to
identify employees for advancement, training and development
programs, mentorships, and a timeline for preparing leaders
for their role.)
6. 6. From both a management and employee perspective,
justify or dispute unionization. Provide support for your
rationale.
7. 7. Suggest the best way in which HR can continue to be an
effective strategic partner in helping this organization achieve
its future goals. Provide support for your rationale.
8. 8. Use at least three (3) quality academic resources in this
assignment. Note: Wikipedia and other Websites do not qualify
as academic resources.
Your assignment must follow these formatting requirements:
• Be typed, double spaced, using Times New Roman font (size
12), with one-inch margins on all sides; citations and
references must follow APA or school-specific format. Check
with your professor for any additional instructions.
• Include a cover page containing the title of the assignment,
the student’s name, the professor’s name, the course title, and
the date. The cover page and the reference page are not
included in the required assignment page length.
The specific course learning outcomes associated with this
assignment are:
• Analyze the unique aspects of managing human resources in
33. health care organizations.
• Analyze the impact of labor unions on the health care
industry.
• Use technology and information resources to research issues
in health services human resource management.
• Demonstrate the importance of HR as a strategic partner in health care organizations.
• Write clearly and concisely about health services human resource management using proper writing
mechanics.
Grading for this assignment will be based on answer quality, logic / organization of the paper, and language
and writing skills, using the following rubric.