SlideShare a Scribd company logo

Top 10 Ways To Improve Office 365 Adoption

Richard Harbridge
Richard Harbridge
Richard HarbridgeTrusted Business & Technology Advisor; CTO at 2toLead; Office 365 MVP

Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action. Join Richard Harbridge as he shares industry leading real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.

Top 10 Ways To Improve Office 365 Adoption

1 of 82
Download to read offline
Top 10 Ways To Improve Office 365 Adoption
@RHARBRIDGE
GETTING MORE PEOPLE TO
USE THE TECHNOLOGY IS
IMPORTANT…
Often getting people to use more of the technology is just as important.
@RHARBRIDGE
THIS IS
IMPORTANT
FOR ALL OF
US…
The more people use the platform the more value the technology provides.
RICHARD
HARBRIDGE
My twitter is @RHarbridge, my blog is at http://RHarbridge.com, and I work at
SPEAKER | AUTHOR | SUPER FRIENDLY
THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Impact Business Objectives
2.Complete The Transition
3.Provide Effective Support
4.Plan For Adoption
5.Measure Adoption
6.Drive Awareness & Interest
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Impact Business Objectives
2.Complete The Transition
3.Provide Effective Support
4.Plan For Adoption
5.Measure Adoption
6.Drive Awareness & Interest
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions

Recommended

Top 10 Ways To Improve Office 365 Adoption
Top 10 Ways To Improve Office 365 AdoptionTop 10 Ways To Improve Office 365 Adoption
Top 10 Ways To Improve Office 365 AdoptionRichard Harbridge
 
Over 50 Adoption Activities That Have Helped ORganizations Get More Out Of Of...
Over 50 Adoption Activities That Have Helped ORganizations Get More Out Of Of...Over 50 Adoption Activities That Have Helped ORganizations Get More Out Of Of...
Over 50 Adoption Activities That Have Helped ORganizations Get More Out Of Of...Richard Harbridge
 
SharePoint & The Road Ahead: SharePoint 2016 & Office 365
SharePoint & The Road Ahead: SharePoint 2016 & Office 365SharePoint & The Road Ahead: SharePoint 2016 & Office 365
SharePoint & The Road Ahead: SharePoint 2016 & Office 365Richard Harbridge
 
The Top 10 Ways To Improve Office 365 & SharePoint Adoption - Collab365
The Top 10 Ways To Improve Office 365 & SharePoint Adoption - Collab365The Top 10 Ways To Improve Office 365 & SharePoint Adoption - Collab365
The Top 10 Ways To Improve Office 365 & SharePoint Adoption - Collab365Richard Harbridge
 
Over 50 Adoption Activities For Office 365 - SPS Montreal
Over 50 Adoption Activities For Office 365 - SPS MontrealOver 50 Adoption Activities For Office 365 - SPS Montreal
Over 50 Adoption Activities For Office 365 - SPS MontrealRichard Harbridge
 
How To Decide When To Use What In Office 365 - TechFuse
How To Decide When To Use What In Office 365 - TechFuseHow To Decide When To Use What In Office 365 - TechFuse
How To Decide When To Use What In Office 365 - TechFuseRichard Harbridge
 
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Of...
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Of...Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Of...
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Of...Richard Harbridge
 
The Social Enterprise in a Cloud First and Mobile First World
The Social Enterprise in a Cloud First and Mobile First WorldThe Social Enterprise in a Cloud First and Mobile First World
The Social Enterprise in a Cloud First and Mobile First WorldRichard Harbridge
 

More Related Content

What's hot

When Should We Use SharePoint OOTB, Add Third Party Products, Or Build Custom...
When Should We Use SharePoint OOTB, Add Third Party Products, Or Build Custom...When Should We Use SharePoint OOTB, Add Third Party Products, Or Build Custom...
When Should We Use SharePoint OOTB, Add Third Party Products, Or Build Custom...Richard Harbridge
 
The Social Enterprise In A Cloud First And Mobile First World - SPTechCon
The Social Enterprise In A Cloud First And Mobile First World - SPTechConThe Social Enterprise In A Cloud First And Mobile First World - SPTechCon
The Social Enterprise In A Cloud First And Mobile First World - SPTechConRichard Harbridge
 
How to Decide: When to Use What In Office 365 - SharePoint Fest DC
How to Decide: When to Use What In Office 365 - SharePoint Fest DCHow to Decide: When to Use What In Office 365 - SharePoint Fest DC
How to Decide: When to Use What In Office 365 - SharePoint Fest DCRichard Harbridge
 
The Future of Collaboration Needs Your Help
The Future of Collaboration Needs Your HelpThe Future of Collaboration Needs Your Help
The Future of Collaboration Needs Your HelpRichard Harbridge
 
The Seven Most Important (Non Technical) Factors for Sharepoint Success
The Seven Most Important (Non Technical) Factors for Sharepoint SuccessThe Seven Most Important (Non Technical) Factors for Sharepoint Success
The Seven Most Important (Non Technical) Factors for Sharepoint SuccessRichard Harbridge
 
Leading Your Business To Success & The Cloud
Leading Your Business To Success & The CloudLeading Your Business To Success & The Cloud
Leading Your Business To Success & The CloudRichard Harbridge
 
When To Use What In Office 365 - SPSVancouver
When To Use What In Office 365 - SPSVancouverWhen To Use What In Office 365 - SPSVancouver
When To Use What In Office 365 - SPSVancouverRichard Harbridge
 
How To Improve Office 365 & SharePoint Adoption In The Real World
How To Improve Office 365 & SharePoint Adoption In The Real WorldHow To Improve Office 365 & SharePoint Adoption In The Real World
How To Improve Office 365 & SharePoint Adoption In The Real WorldRichard Harbridge
 
Achieving Better Collaboration and Business Impact With Microsoft Office 365
Achieving Better Collaboration and Business Impact With Microsoft Office 365Achieving Better Collaboration and Business Impact With Microsoft Office 365
Achieving Better Collaboration and Business Impact With Microsoft Office 365Richard Harbridge
 
SharePoint Upgrade & Migration Planning: From Strategy To Execution
SharePoint Upgrade & Migration Planning: From Strategy To ExecutionSharePoint Upgrade & Migration Planning: From Strategy To Execution
SharePoint Upgrade & Migration Planning: From Strategy To ExecutionRichard Harbridge
 
When To Use What In Office 365 (Enterprise User Guidance)
When To Use What In Office 365 (Enterprise User Guidance)When To Use What In Office 365 (Enterprise User Guidance)
When To Use What In Office 365 (Enterprise User Guidance)Richard Harbridge
 
SharePoint Saturday Twin Cities - Future Proofing Your SharePoint Strategy
SharePoint Saturday Twin Cities - Future Proofing Your SharePoint StrategySharePoint Saturday Twin Cities - Future Proofing Your SharePoint Strategy
SharePoint Saturday Twin Cities - Future Proofing Your SharePoint StrategyRichard Harbridge
 
What's Changed with SharePoint in the Past Few Years and Why It Matters
What's Changed with SharePoint in the Past Few Years and Why It MattersWhat's Changed with SharePoint in the Past Few Years and Why It Matters
What's Changed with SharePoint in the Past Few Years and Why It MattersRichard Harbridge
 
Driving Office 365 And SharePoint Adoption In The Real World
Driving Office 365 And SharePoint Adoption In The Real WorldDriving Office 365 And SharePoint Adoption In The Real World
Driving Office 365 And SharePoint Adoption In The Real WorldRichard Harbridge
 
How To Decide When To Use What In Office 365 - SPTechCon 2015
How To Decide When To Use What In Office 365 - SPTechCon 2015How To Decide When To Use What In Office 365 - SPTechCon 2015
How To Decide When To Use What In Office 365 - SPTechCon 2015Richard Harbridge
 
The Social Enterprise In A Cloud First And Mobile First World - TechFuse
The Social Enterprise In A Cloud First And Mobile First World - TechFuseThe Social Enterprise In A Cloud First And Mobile First World - TechFuse
The Social Enterprise In A Cloud First And Mobile First World - TechFuseRichard Harbridge
 
Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...
Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...
Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...Richard Harbridge
 
State Of The Industry: What's Changed In The Past Few Years With Digital Work...
State Of The Industry: What's Changed In The Past Few Years With Digital Work...State Of The Industry: What's Changed In The Past Few Years With Digital Work...
State Of The Industry: What's Changed In The Past Few Years With Digital Work...Richard Harbridge
 
SharePoint 2016 & Office 365: A Look Ahead To What's Coming - SPS Vancouver
SharePoint 2016 & Office 365: A Look Ahead To What's Coming - SPS VancouverSharePoint 2016 & Office 365: A Look Ahead To What's Coming - SPS Vancouver
SharePoint 2016 & Office 365: A Look Ahead To What's Coming - SPS VancouverRichard Harbridge
 
When To Use What In Office 365
When To Use What In Office 365 When To Use What In Office 365
When To Use What In Office 365 Richard Harbridge
 

What's hot (20)

When Should We Use SharePoint OOTB, Add Third Party Products, Or Build Custom...
When Should We Use SharePoint OOTB, Add Third Party Products, Or Build Custom...When Should We Use SharePoint OOTB, Add Third Party Products, Or Build Custom...
When Should We Use SharePoint OOTB, Add Third Party Products, Or Build Custom...
 
The Social Enterprise In A Cloud First And Mobile First World - SPTechCon
The Social Enterprise In A Cloud First And Mobile First World - SPTechConThe Social Enterprise In A Cloud First And Mobile First World - SPTechCon
The Social Enterprise In A Cloud First And Mobile First World - SPTechCon
 
How to Decide: When to Use What In Office 365 - SharePoint Fest DC
How to Decide: When to Use What In Office 365 - SharePoint Fest DCHow to Decide: When to Use What In Office 365 - SharePoint Fest DC
How to Decide: When to Use What In Office 365 - SharePoint Fest DC
 
The Future of Collaboration Needs Your Help
The Future of Collaboration Needs Your HelpThe Future of Collaboration Needs Your Help
The Future of Collaboration Needs Your Help
 
The Seven Most Important (Non Technical) Factors for Sharepoint Success
The Seven Most Important (Non Technical) Factors for Sharepoint SuccessThe Seven Most Important (Non Technical) Factors for Sharepoint Success
The Seven Most Important (Non Technical) Factors for Sharepoint Success
 
Leading Your Business To Success & The Cloud
Leading Your Business To Success & The CloudLeading Your Business To Success & The Cloud
Leading Your Business To Success & The Cloud
 
When To Use What In Office 365 - SPSVancouver
When To Use What In Office 365 - SPSVancouverWhen To Use What In Office 365 - SPSVancouver
When To Use What In Office 365 - SPSVancouver
 
How To Improve Office 365 & SharePoint Adoption In The Real World
How To Improve Office 365 & SharePoint Adoption In The Real WorldHow To Improve Office 365 & SharePoint Adoption In The Real World
How To Improve Office 365 & SharePoint Adoption In The Real World
 
Achieving Better Collaboration and Business Impact With Microsoft Office 365
Achieving Better Collaboration and Business Impact With Microsoft Office 365Achieving Better Collaboration and Business Impact With Microsoft Office 365
Achieving Better Collaboration and Business Impact With Microsoft Office 365
 
SharePoint Upgrade & Migration Planning: From Strategy To Execution
SharePoint Upgrade & Migration Planning: From Strategy To ExecutionSharePoint Upgrade & Migration Planning: From Strategy To Execution
SharePoint Upgrade & Migration Planning: From Strategy To Execution
 
When To Use What In Office 365 (Enterprise User Guidance)
When To Use What In Office 365 (Enterprise User Guidance)When To Use What In Office 365 (Enterprise User Guidance)
When To Use What In Office 365 (Enterprise User Guidance)
 
SharePoint Saturday Twin Cities - Future Proofing Your SharePoint Strategy
SharePoint Saturday Twin Cities - Future Proofing Your SharePoint StrategySharePoint Saturday Twin Cities - Future Proofing Your SharePoint Strategy
SharePoint Saturday Twin Cities - Future Proofing Your SharePoint Strategy
 
What's Changed with SharePoint in the Past Few Years and Why It Matters
What's Changed with SharePoint in the Past Few Years and Why It MattersWhat's Changed with SharePoint in the Past Few Years and Why It Matters
What's Changed with SharePoint in the Past Few Years and Why It Matters
 
Driving Office 365 And SharePoint Adoption In The Real World
Driving Office 365 And SharePoint Adoption In The Real WorldDriving Office 365 And SharePoint Adoption In The Real World
Driving Office 365 And SharePoint Adoption In The Real World
 
How To Decide When To Use What In Office 365 - SPTechCon 2015
How To Decide When To Use What In Office 365 - SPTechCon 2015How To Decide When To Use What In Office 365 - SPTechCon 2015
How To Decide When To Use What In Office 365 - SPTechCon 2015
 
The Social Enterprise In A Cloud First And Mobile First World - TechFuse
The Social Enterprise In A Cloud First And Mobile First World - TechFuseThe Social Enterprise In A Cloud First And Mobile First World - TechFuse
The Social Enterprise In A Cloud First And Mobile First World - TechFuse
 
Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...
Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...
Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...
 
State Of The Industry: What's Changed In The Past Few Years With Digital Work...
State Of The Industry: What's Changed In The Past Few Years With Digital Work...State Of The Industry: What's Changed In The Past Few Years With Digital Work...
State Of The Industry: What's Changed In The Past Few Years With Digital Work...
 
SharePoint 2016 & Office 365: A Look Ahead To What's Coming - SPS Vancouver
SharePoint 2016 & Office 365: A Look Ahead To What's Coming - SPS VancouverSharePoint 2016 & Office 365: A Look Ahead To What's Coming - SPS Vancouver
SharePoint 2016 & Office 365: A Look Ahead To What's Coming - SPS Vancouver
 
When To Use What In Office 365
When To Use What In Office 365 When To Use What In Office 365
When To Use What In Office 365
 

Viewers also liked

Improve Office 365 Adoption Top 10 ways #msignite
Improve Office 365 Adoption Top 10 ways #msigniteImprove Office 365 Adoption Top 10 ways #msignite
Improve Office 365 Adoption Top 10 ways #msigniteKanwal Khipple
 
Practical Tips to Increase SharePoint Adoption
Practical Tips to Increase SharePoint AdoptionPractical Tips to Increase SharePoint Adoption
Practical Tips to Increase SharePoint AdoptionKanwal Khipple
 
Top 10 Performance Tips for Making your Public Facing SharePoint 2010 Site Fa...
Top 10 Performance Tips for Making your Public Facing SharePoint 2010 Site Fa...Top 10 Performance Tips for Making your Public Facing SharePoint 2010 Site Fa...
Top 10 Performance Tips for Making your Public Facing SharePoint 2010 Site Fa...Kanwal Khipple
 
From Folders to Metadata - a short lesson in history
From Folders to Metadata - a short lesson in historyFrom Folders to Metadata - a short lesson in history
From Folders to Metadata - a short lesson in historyHaniel Croitoru
 
Understanding implementing change-rev-2-part-1
Understanding  implementing change-rev-2-part-1Understanding  implementing change-rev-2-part-1
Understanding implementing change-rev-2-part-1Rich Fierson -CSSGB, CICD
 
Five Ways to Ensure 100% Adoption of Office 365
Five Ways to Ensure 100% Adoption of Office 365Five Ways to Ensure 100% Adoption of Office 365
Five Ways to Ensure 100% Adoption of Office 365Christian Buckley
 
Ensuring Adoption with a Successful Office 365 Migration
Ensuring Adoption with a Successful Office 365 MigrationEnsuring Adoption with a Successful Office 365 Migration
Ensuring Adoption with a Successful Office 365 MigrationJoAnna Cheshire
 
Create an End User Adoption Strategy
Create an End User Adoption StrategyCreate an End User Adoption Strategy
Create an End User Adoption StrategySPC Adriatics
 
Change at Individual Level
Change at Individual LevelChange at Individual Level
Change at Individual LevelKathan Bhatt
 
Prosci Change Measurement Framework and Scorecard - Draft
Prosci Change Measurement Framework and Scorecard - DraftProsci Change Measurement Framework and Scorecard - Draft
Prosci Change Measurement Framework and Scorecard - DraftTim Creasey
 
Nintex, SharePoint, & Office 365 Roadmap for Workflow and Forms
Nintex, SharePoint, & Office 365 Roadmap for Workflow and FormsNintex, SharePoint, & Office 365 Roadmap for Workflow and Forms
Nintex, SharePoint, & Office 365 Roadmap for Workflow and FormsHaniel Croitoru
 
Office 365 Migration Planning
Office 365 Migration PlanningOffice 365 Migration Planning
Office 365 Migration PlanningCredera
 

Viewers also liked (12)

Improve Office 365 Adoption Top 10 ways #msignite
Improve Office 365 Adoption Top 10 ways #msigniteImprove Office 365 Adoption Top 10 ways #msignite
Improve Office 365 Adoption Top 10 ways #msignite
 
Practical Tips to Increase SharePoint Adoption
Practical Tips to Increase SharePoint AdoptionPractical Tips to Increase SharePoint Adoption
Practical Tips to Increase SharePoint Adoption
 
Top 10 Performance Tips for Making your Public Facing SharePoint 2010 Site Fa...
Top 10 Performance Tips for Making your Public Facing SharePoint 2010 Site Fa...Top 10 Performance Tips for Making your Public Facing SharePoint 2010 Site Fa...
Top 10 Performance Tips for Making your Public Facing SharePoint 2010 Site Fa...
 
From Folders to Metadata - a short lesson in history
From Folders to Metadata - a short lesson in historyFrom Folders to Metadata - a short lesson in history
From Folders to Metadata - a short lesson in history
 
Understanding implementing change-rev-2-part-1
Understanding  implementing change-rev-2-part-1Understanding  implementing change-rev-2-part-1
Understanding implementing change-rev-2-part-1
 
Five Ways to Ensure 100% Adoption of Office 365
Five Ways to Ensure 100% Adoption of Office 365Five Ways to Ensure 100% Adoption of Office 365
Five Ways to Ensure 100% Adoption of Office 365
 
Ensuring Adoption with a Successful Office 365 Migration
Ensuring Adoption with a Successful Office 365 MigrationEnsuring Adoption with a Successful Office 365 Migration
Ensuring Adoption with a Successful Office 365 Migration
 
Create an End User Adoption Strategy
Create an End User Adoption StrategyCreate an End User Adoption Strategy
Create an End User Adoption Strategy
 
Change at Individual Level
Change at Individual LevelChange at Individual Level
Change at Individual Level
 
Prosci Change Measurement Framework and Scorecard - Draft
Prosci Change Measurement Framework and Scorecard - DraftProsci Change Measurement Framework and Scorecard - Draft
Prosci Change Measurement Framework and Scorecard - Draft
 
Nintex, SharePoint, & Office 365 Roadmap for Workflow and Forms
Nintex, SharePoint, & Office 365 Roadmap for Workflow and FormsNintex, SharePoint, & Office 365 Roadmap for Workflow and Forms
Nintex, SharePoint, & Office 365 Roadmap for Workflow and Forms
 
Office 365 Migration Planning
Office 365 Migration PlanningOffice 365 Migration Planning
Office 365 Migration Planning
 

Similar to Top 10 Ways To Improve Office 365 Adoption

Practical Strategies to Increase Adoption
Practical Strategies to Increase AdoptionPractical Strategies to Increase Adoption
Practical Strategies to Increase AdoptionKanwal Khipple
 
Tackling Adoption Like A Service With Office 365 - Microsoft Ignite
Tackling Adoption Like A Service With Office 365 - Microsoft IgniteTackling Adoption Like A Service With Office 365 - Microsoft Ignite
Tackling Adoption Like A Service With Office 365 - Microsoft IgniteRichard Harbridge
 
Tackling Office 365 & SharePoint Adoption Like A Service
Tackling Office 365 & SharePoint Adoption Like A ServiceTackling Office 365 & SharePoint Adoption Like A Service
Tackling Office 365 & SharePoint Adoption Like A ServiceRichard Harbridge
 
Tackling Adoption Like A Service With SharePoint & Office 365 (SPTechCon)
Tackling Adoption Like A Service With SharePoint & Office 365 (SPTechCon)Tackling Adoption Like A Service With SharePoint & Office 365 (SPTechCon)
Tackling Adoption Like A Service With SharePoint & Office 365 (SPTechCon)Richard Harbridge
 
RGD Ontario Webinar: Strategy In Design: How To Create Meaningful & Successfu...
RGD Ontario Webinar: Strategy In Design: How To Create Meaningful & Successfu...RGD Ontario Webinar: Strategy In Design: How To Create Meaningful & Successfu...
RGD Ontario Webinar: Strategy In Design: How To Create Meaningful & Successfu...MLD/ Mel Lim Design
 
Future Proofing Your Office 365 Strategy
Future Proofing Your Office 365 StrategyFuture Proofing Your Office 365 Strategy
Future Proofing Your Office 365 StrategyRichard Harbridge
 
How to Hire Quality Staff in a Shrinking Talent Pool
How to Hire Quality Staff in a Shrinking Talent PoolHow to Hire Quality Staff in a Shrinking Talent Pool
How to Hire Quality Staff in a Shrinking Talent PoolPROTRADE United
 
10 Action Items to Become Successful in Marketing
10 Action Items to Become Successful in Marketing10 Action Items to Become Successful in Marketing
10 Action Items to Become Successful in MarketingRandy Everett
 
A Leader's Roadmap to Getting Results
 A Leader's Roadmap to Getting Results A Leader's Roadmap to Getting Results
A Leader's Roadmap to Getting ResultsHilary Potts
 
Improving Adoption (As A Service) With Office 365
Improving Adoption (As A Service) With Office 365Improving Adoption (As A Service) With Office 365
Improving Adoption (As A Service) With Office 365Richard Harbridge
 
Meeting the Needs of the Modern Learner
Meeting the Needs of the Modern LearnerMeeting the Needs of the Modern Learner
Meeting the Needs of the Modern LearnerAxonify
 
Enkkhancing Our Strategic Execution Culture (EOSEC)_Facilitator Guide_V1.0_20...
Enkkhancing Our Strategic Execution Culture (EOSEC)_Facilitator Guide_V1.0_20...Enkkhancing Our Strategic Execution Culture (EOSEC)_Facilitator Guide_V1.0_20...
Enkkhancing Our Strategic Execution Culture (EOSEC)_Facilitator Guide_V1.0_20...Latera1
 
C2.0 Social Media Success JUL12-PAVS
C2.0 Social Media Success JUL12-PAVSC2.0 Social Media Success JUL12-PAVS
C2.0 Social Media Success JUL12-PAVSPAVS Communities 2.0
 
BCHRMA Social Media = Branding, Engagement & Relationship Building
BCHRMA Social Media = Branding, Engagement & Relationship BuildingBCHRMA Social Media = Branding, Engagement & Relationship Building
BCHRMA Social Media = Branding, Engagement & Relationship BuildingMarc Smith
 
Optimizing corporate volunteering programs presented by MovingWorlds at ACCPr...
Optimizing corporate volunteering programs presented by MovingWorlds at ACCPr...Optimizing corporate volunteering programs presented by MovingWorlds at ACCPr...
Optimizing corporate volunteering programs presented by MovingWorlds at ACCPr...Mark Horoszowski
 
PGA of Ontario - Human Resource Leadership for the Golf Industry
PGA of Ontario - Human Resource Leadership for the Golf IndustryPGA of Ontario - Human Resource Leadership for the Golf Industry
PGA of Ontario - Human Resource Leadership for the Golf IndustryMark Thompson
 
Office 365 Adoption Guide (63 pages) (2016 version)
Office 365 Adoption Guide (63 pages) (2016 version) Office 365 Adoption Guide (63 pages) (2016 version)
Office 365 Adoption Guide (63 pages) (2016 version) Daniel Chang
 
OGSA - Attract, Select, Train and Retain, A Great Team - McKinley Solutions
OGSA -  Attract, Select, Train and Retain, A Great Team - McKinley SolutionsOGSA -  Attract, Select, Train and Retain, A Great Team - McKinley Solutions
OGSA - Attract, Select, Train and Retain, A Great Team - McKinley SolutionsMcKinley Solutions
 
Delivering a Town Hall Presentation? Be a Heroic Voice!
Delivering a Town Hall Presentation?  Be a Heroic Voice!Delivering a Town Hall Presentation?  Be a Heroic Voice!
Delivering a Town Hall Presentation? Be a Heroic Voice!Anthony Lee
 
Mindshop Business Leader Report 2017
Mindshop Business Leader Report 2017Mindshop Business Leader Report 2017
Mindshop Business Leader Report 2017Andrew Russo
 

Similar to Top 10 Ways To Improve Office 365 Adoption (20)

Practical Strategies to Increase Adoption
Practical Strategies to Increase AdoptionPractical Strategies to Increase Adoption
Practical Strategies to Increase Adoption
 
Tackling Adoption Like A Service With Office 365 - Microsoft Ignite
Tackling Adoption Like A Service With Office 365 - Microsoft IgniteTackling Adoption Like A Service With Office 365 - Microsoft Ignite
Tackling Adoption Like A Service With Office 365 - Microsoft Ignite
 
Tackling Office 365 & SharePoint Adoption Like A Service
Tackling Office 365 & SharePoint Adoption Like A ServiceTackling Office 365 & SharePoint Adoption Like A Service
Tackling Office 365 & SharePoint Adoption Like A Service
 
Tackling Adoption Like A Service With SharePoint & Office 365 (SPTechCon)
Tackling Adoption Like A Service With SharePoint & Office 365 (SPTechCon)Tackling Adoption Like A Service With SharePoint & Office 365 (SPTechCon)
Tackling Adoption Like A Service With SharePoint & Office 365 (SPTechCon)
 
RGD Ontario Webinar: Strategy In Design: How To Create Meaningful & Successfu...
RGD Ontario Webinar: Strategy In Design: How To Create Meaningful & Successfu...RGD Ontario Webinar: Strategy In Design: How To Create Meaningful & Successfu...
RGD Ontario Webinar: Strategy In Design: How To Create Meaningful & Successfu...
 
Future Proofing Your Office 365 Strategy
Future Proofing Your Office 365 StrategyFuture Proofing Your Office 365 Strategy
Future Proofing Your Office 365 Strategy
 
How to Hire Quality Staff in a Shrinking Talent Pool
How to Hire Quality Staff in a Shrinking Talent PoolHow to Hire Quality Staff in a Shrinking Talent Pool
How to Hire Quality Staff in a Shrinking Talent Pool
 
10 Action Items to Become Successful in Marketing
10 Action Items to Become Successful in Marketing10 Action Items to Become Successful in Marketing
10 Action Items to Become Successful in Marketing
 
A Leader's Roadmap to Getting Results
 A Leader's Roadmap to Getting Results A Leader's Roadmap to Getting Results
A Leader's Roadmap to Getting Results
 
Improving Adoption (As A Service) With Office 365
Improving Adoption (As A Service) With Office 365Improving Adoption (As A Service) With Office 365
Improving Adoption (As A Service) With Office 365
 
Meeting the Needs of the Modern Learner
Meeting the Needs of the Modern LearnerMeeting the Needs of the Modern Learner
Meeting the Needs of the Modern Learner
 
Enkkhancing Our Strategic Execution Culture (EOSEC)_Facilitator Guide_V1.0_20...
Enkkhancing Our Strategic Execution Culture (EOSEC)_Facilitator Guide_V1.0_20...Enkkhancing Our Strategic Execution Culture (EOSEC)_Facilitator Guide_V1.0_20...
Enkkhancing Our Strategic Execution Culture (EOSEC)_Facilitator Guide_V1.0_20...
 
C2.0 Social Media Success JUL12-PAVS
C2.0 Social Media Success JUL12-PAVSC2.0 Social Media Success JUL12-PAVS
C2.0 Social Media Success JUL12-PAVS
 
BCHRMA Social Media = Branding, Engagement & Relationship Building
BCHRMA Social Media = Branding, Engagement & Relationship BuildingBCHRMA Social Media = Branding, Engagement & Relationship Building
BCHRMA Social Media = Branding, Engagement & Relationship Building
 
Optimizing corporate volunteering programs presented by MovingWorlds at ACCPr...
Optimizing corporate volunteering programs presented by MovingWorlds at ACCPr...Optimizing corporate volunteering programs presented by MovingWorlds at ACCPr...
Optimizing corporate volunteering programs presented by MovingWorlds at ACCPr...
 
PGA of Ontario - Human Resource Leadership for the Golf Industry
PGA of Ontario - Human Resource Leadership for the Golf IndustryPGA of Ontario - Human Resource Leadership for the Golf Industry
PGA of Ontario - Human Resource Leadership for the Golf Industry
 
Office 365 Adoption Guide (63 pages) (2016 version)
Office 365 Adoption Guide (63 pages) (2016 version) Office 365 Adoption Guide (63 pages) (2016 version)
Office 365 Adoption Guide (63 pages) (2016 version)
 
OGSA - Attract, Select, Train and Retain, A Great Team - McKinley Solutions
OGSA -  Attract, Select, Train and Retain, A Great Team - McKinley SolutionsOGSA -  Attract, Select, Train and Retain, A Great Team - McKinley Solutions
OGSA - Attract, Select, Train and Retain, A Great Team - McKinley Solutions
 
Delivering a Town Hall Presentation? Be a Heroic Voice!
Delivering a Town Hall Presentation?  Be a Heroic Voice!Delivering a Town Hall Presentation?  Be a Heroic Voice!
Delivering a Town Hall Presentation? Be a Heroic Voice!
 
Mindshop Business Leader Report 2017
Mindshop Business Leader Report 2017Mindshop Business Leader Report 2017
Mindshop Business Leader Report 2017
 

More from Richard Harbridge

Piloting & Scaling Successfully With Microsoft Viva
Piloting & Scaling Successfully With Microsoft VivaPiloting & Scaling Successfully With Microsoft Viva
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
 
Preparing, Piloting & Paths to Success with Microsoft Copilot
Preparing, Piloting & Paths to Success with Microsoft CopilotPreparing, Piloting & Paths to Success with Microsoft Copilot
Preparing, Piloting & Paths to Success with Microsoft CopilotRichard Harbridge
 
Bridging The Gap: How AI Is Transforming Both Customer Experience & Employee ...
Bridging The Gap: How AI Is Transforming Both Customer Experience & Employee ...Bridging The Gap: How AI Is Transforming Both Customer Experience & Employee ...
Bridging The Gap: How AI Is Transforming Both Customer Experience & Employee ...Richard Harbridge
 
Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow
Getting The Most Out Of Microsoft 365 Employee Experience Today & TomorrowGetting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow
Getting The Most Out Of Microsoft 365 Employee Experience Today & TomorrowRichard Harbridge
 
Mastering Microsoft 365: The Winning Trio Of Automation, Governance & Adoption
Mastering Microsoft 365: The Winning Trio Of Automation, Governance & AdoptionMastering Microsoft 365: The Winning Trio Of Automation, Governance & Adoption
Mastering Microsoft 365: The Winning Trio Of Automation, Governance & AdoptionRichard Harbridge
 
Piloting & Scaling Successfully With Microsoft Viva
Piloting & Scaling Successfully With Microsoft VivaPiloting & Scaling Successfully With Microsoft Viva
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
 
Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow SH...
Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow SH...Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow SH...
Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow SH...Richard Harbridge
 
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...Richard Harbridge
 
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Rec...
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Rec...Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Rec...
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Rec...Richard Harbridge
 
Metaverse & The Employee Experience: What You Need To Know
Metaverse & The Employee Experience: What You Need To KnowMetaverse & The Employee Experience: What You Need To Know
Metaverse & The Employee Experience: What You Need To KnowRichard Harbridge
 
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...Richard Harbridge
 
Ideas & Inspiration: Getting Started & Driving Success With Power Platform At...
Ideas & Inspiration: Getting Started & Driving Success With Power Platform At...Ideas & Inspiration: Getting Started & Driving Success With Power Platform At...
Ideas & Inspiration: Getting Started & Driving Success With Power Platform At...Richard Harbridge
 
Smarter, Not Harder How AI Is Changing Employee Experience - Reworked Connect...
Smarter, Not Harder How AI Is Changing Employee Experience - Reworked Connect...Smarter, Not Harder How AI Is Changing Employee Experience - Reworked Connect...
Smarter, Not Harder How AI Is Changing Employee Experience - Reworked Connect...Richard Harbridge
 
Tackling Employee Experience Today As We Embrace The Future Workplace
Tackling Employee Experience Today As We Embrace The Future WorkplaceTackling Employee Experience Today As We Embrace The Future Workplace
Tackling Employee Experience Today As We Embrace The Future WorkplaceRichard Harbridge
 
Smarter, Not Harder How AI Is Changing Communication - Ragan Events
Smarter, Not Harder How AI Is Changing Communication - Ragan EventsSmarter, Not Harder How AI Is Changing Communication - Ragan Events
Smarter, Not Harder How AI Is Changing Communication - Ragan EventsRichard Harbridge
 
Enhancing Microsoft Teams To Build A Better Digital Workplace
Enhancing Microsoft Teams To Build A Better Digital WorkplaceEnhancing Microsoft Teams To Build A Better Digital Workplace
Enhancing Microsoft Teams To Build A Better Digital WorkplaceRichard Harbridge
 
Masterclass On Improving & Measuring Onboarding, Retention & Wellbeing With M...
Masterclass On Improving & Measuring Onboarding, Retention & Wellbeing With M...Masterclass On Improving & Measuring Onboarding, Retention & Wellbeing With M...
Masterclass On Improving & Measuring Onboarding, Retention & Wellbeing With M...Richard Harbridge
 
Getting Started & Driving Success With Power Platform At Scale
Getting Started & Driving Success With Power Platform At ScaleGetting Started & Driving Success With Power Platform At Scale
Getting Started & Driving Success With Power Platform At ScaleRichard Harbridge
 
Masterclass On Improving & Measuring Onboarding, Retention & Well-being
Masterclass On Improving & Measuring Onboarding, Retention & Well-beingMasterclass On Improving & Measuring Onboarding, Retention & Well-being
Masterclass On Improving & Measuring Onboarding, Retention & Well-beingRichard Harbridge
 
Piloting & Scaling Successfully With Microsoft Viva
Piloting & Scaling Successfully With Microsoft VivaPiloting & Scaling Successfully With Microsoft Viva
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
 

More from Richard Harbridge (20)

Piloting & Scaling Successfully With Microsoft Viva
Piloting & Scaling Successfully With Microsoft VivaPiloting & Scaling Successfully With Microsoft Viva
Piloting & Scaling Successfully With Microsoft Viva
 
Preparing, Piloting & Paths to Success with Microsoft Copilot
Preparing, Piloting & Paths to Success with Microsoft CopilotPreparing, Piloting & Paths to Success with Microsoft Copilot
Preparing, Piloting & Paths to Success with Microsoft Copilot
 
Bridging The Gap: How AI Is Transforming Both Customer Experience & Employee ...
Bridging The Gap: How AI Is Transforming Both Customer Experience & Employee ...Bridging The Gap: How AI Is Transforming Both Customer Experience & Employee ...
Bridging The Gap: How AI Is Transforming Both Customer Experience & Employee ...
 
Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow
Getting The Most Out Of Microsoft 365 Employee Experience Today & TomorrowGetting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow
Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow
 
Mastering Microsoft 365: The Winning Trio Of Automation, Governance & Adoption
Mastering Microsoft 365: The Winning Trio Of Automation, Governance & AdoptionMastering Microsoft 365: The Winning Trio Of Automation, Governance & Adoption
Mastering Microsoft 365: The Winning Trio Of Automation, Governance & Adoption
 
Piloting & Scaling Successfully With Microsoft Viva
Piloting & Scaling Successfully With Microsoft VivaPiloting & Scaling Successfully With Microsoft Viva
Piloting & Scaling Successfully With Microsoft Viva
 
Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow SH...
Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow SH...Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow SH...
Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow SH...
 
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...
 
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Rec...
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Rec...Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Rec...
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Rec...
 
Metaverse & The Employee Experience: What You Need To Know
Metaverse & The Employee Experience: What You Need To KnowMetaverse & The Employee Experience: What You Need To Know
Metaverse & The Employee Experience: What You Need To Know
 
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...
 
Ideas & Inspiration: Getting Started & Driving Success With Power Platform At...
Ideas & Inspiration: Getting Started & Driving Success With Power Platform At...Ideas & Inspiration: Getting Started & Driving Success With Power Platform At...
Ideas & Inspiration: Getting Started & Driving Success With Power Platform At...
 
Smarter, Not Harder How AI Is Changing Employee Experience - Reworked Connect...
Smarter, Not Harder How AI Is Changing Employee Experience - Reworked Connect...Smarter, Not Harder How AI Is Changing Employee Experience - Reworked Connect...
Smarter, Not Harder How AI Is Changing Employee Experience - Reworked Connect...
 
Tackling Employee Experience Today As We Embrace The Future Workplace
Tackling Employee Experience Today As We Embrace The Future WorkplaceTackling Employee Experience Today As We Embrace The Future Workplace
Tackling Employee Experience Today As We Embrace The Future Workplace
 
Smarter, Not Harder How AI Is Changing Communication - Ragan Events
Smarter, Not Harder How AI Is Changing Communication - Ragan EventsSmarter, Not Harder How AI Is Changing Communication - Ragan Events
Smarter, Not Harder How AI Is Changing Communication - Ragan Events
 
Enhancing Microsoft Teams To Build A Better Digital Workplace
Enhancing Microsoft Teams To Build A Better Digital WorkplaceEnhancing Microsoft Teams To Build A Better Digital Workplace
Enhancing Microsoft Teams To Build A Better Digital Workplace
 
Masterclass On Improving & Measuring Onboarding, Retention & Wellbeing With M...
Masterclass On Improving & Measuring Onboarding, Retention & Wellbeing With M...Masterclass On Improving & Measuring Onboarding, Retention & Wellbeing With M...
Masterclass On Improving & Measuring Onboarding, Retention & Wellbeing With M...
 
Getting Started & Driving Success With Power Platform At Scale
Getting Started & Driving Success With Power Platform At ScaleGetting Started & Driving Success With Power Platform At Scale
Getting Started & Driving Success With Power Platform At Scale
 
Masterclass On Improving & Measuring Onboarding, Retention & Well-being
Masterclass On Improving & Measuring Onboarding, Retention & Well-beingMasterclass On Improving & Measuring Onboarding, Retention & Well-being
Masterclass On Improving & Measuring Onboarding, Retention & Well-being
 
Piloting & Scaling Successfully With Microsoft Viva
Piloting & Scaling Successfully With Microsoft VivaPiloting & Scaling Successfully With Microsoft Viva
Piloting & Scaling Successfully With Microsoft Viva
 

Recently uploaded

Automate Your Master Data Processes for Shared Service Center Excellence
Automate Your Master Data Processes for Shared Service Center ExcellenceAutomate Your Master Data Processes for Shared Service Center Excellence
Automate Your Master Data Processes for Shared Service Center ExcellencePrecisely
 
Q1 Memory Fabric Forum: SMART CXL Product Lineup
Q1 Memory Fabric Forum: SMART CXL Product LineupQ1 Memory Fabric Forum: SMART CXL Product Lineup
Q1 Memory Fabric Forum: SMART CXL Product LineupMemory Fabric Forum
 
zigbee motion sensor user manual NAS-PD07B2.pdf
zigbee motion sensor user manual NAS-PD07B2.pdfzigbee motion sensor user manual NAS-PD07B2.pdf
zigbee motion sensor user manual NAS-PD07B2.pdfDomotica daVinci
 
Tete thermostatique Zigbee MOES BRT-100 V2.pdf
Tete thermostatique Zigbee MOES BRT-100 V2.pdfTete thermostatique Zigbee MOES BRT-100 V2.pdf
Tete thermostatique Zigbee MOES BRT-100 V2.pdfDomotica daVinci
 
Q1 Memory Fabric Forum: Advantages of Optical CXL​ for Disaggregated Compute ...
Q1 Memory Fabric Forum: Advantages of Optical CXL​ for Disaggregated Compute ...Q1 Memory Fabric Forum: Advantages of Optical CXL​ for Disaggregated Compute ...
Q1 Memory Fabric Forum: Advantages of Optical CXL​ for Disaggregated Compute ...Memory Fabric Forum
 
From eSIMs to iSIMs: It’s Inside the Manufacturing
From eSIMs to iSIMs: It’s Inside the ManufacturingFrom eSIMs to iSIMs: It’s Inside the Manufacturing
From eSIMs to iSIMs: It’s Inside the ManufacturingSoracom Global, Inc.
 
AUGMENTED REALITY (AR) IN DAILY LIFE: EXPANDING BEYOND GAMING
AUGMENTED REALITY (AR) IN DAILY LIFE: EXPANDING BEYOND GAMINGAUGMENTED REALITY (AR) IN DAILY LIFE: EXPANDING BEYOND GAMING
AUGMENTED REALITY (AR) IN DAILY LIFE: EXPANDING BEYOND GAMINGLiveplex
 
OTel Orientation_ How to Train Teams (OTel in Practice).pdf
OTel Orientation_ How to Train Teams (OTel in Practice).pdfOTel Orientation_ How to Train Teams (OTel in Practice).pdf
OTel Orientation_ How to Train Teams (OTel in Practice).pdfPaige Cruz
 
Avoiding Bad Stats and the Benefits of Playing Trivia with Friends: PancakesC...
Avoiding Bad Stats and the Benefits of Playing Trivia with Friends: PancakesC...Avoiding Bad Stats and the Benefits of Playing Trivia with Friends: PancakesC...
Avoiding Bad Stats and the Benefits of Playing Trivia with Friends: PancakesC...Adrian Sanabria
 
Dynamical systems simulation in Python for science and engineering
Dynamical systems simulation in Python for science and engineeringDynamical systems simulation in Python for science and engineering
Dynamical systems simulation in Python for science and engineeringMassimo Talia
 
Heltun_HE-RS01_User_Manual_B9AH.pdf
Heltun_HE-RS01_User_Manual_B9AH.pdfHeltun_HE-RS01_User_Manual_B9AH.pdf
Heltun_HE-RS01_User_Manual_B9AH.pdfMarielaL5
 
Bluetooth Low Energy(BLE) and beacons working
Bluetooth Low Energy(BLE) and beacons workingBluetooth Low Energy(BLE) and beacons working
Bluetooth Low Energy(BLE) and beacons workingshrey Ansh
 
Journey of Television in World & in India
Journey of Television in World & in IndiaJourney of Television in World & in India
Journey of Television in World & in IndiaAdarshAgarwal66
 
Unlocking the Cloud's True Potential: Why Multitenancy Is The Key?
Unlocking the Cloud's True Potential: Why Multitenancy Is The Key?Unlocking the Cloud's True Potential: Why Multitenancy Is The Key?
Unlocking the Cloud's True Potential: Why Multitenancy Is The Key?GleecusTechlabs1
 
Q1 Memory Fabric Forum: XConn CXL Switches for AI
Q1 Memory Fabric Forum: XConn CXL Switches for AIQ1 Memory Fabric Forum: XConn CXL Switches for AI
Q1 Memory Fabric Forum: XConn CXL Switches for AIMemory Fabric Forum
 
Evolution of Chatbots: From Custom AI Chatbots and AI Chatbots for Websites.pptx
Evolution of Chatbots: From Custom AI Chatbots and AI Chatbots for Websites.pptxEvolution of Chatbots: From Custom AI Chatbots and AI Chatbots for Websites.pptx
Evolution of Chatbots: From Custom AI Chatbots and AI Chatbots for Websites.pptxKyle Willson
 
Z-Wave Fan coil Thermostat Heltun_HE-HT01_User_Manual.pdf
Z-Wave Fan coil Thermostat Heltun_HE-HT01_User_Manual.pdfZ-Wave Fan coil Thermostat Heltun_HE-HT01_User_Manual.pdf
Z-Wave Fan coil Thermostat Heltun_HE-HT01_User_Manual.pdfDomotica daVinci
 
Curtain Module Manual Zigbee Neo CS01-1C.pdf
Curtain Module Manual Zigbee Neo CS01-1C.pdfCurtain Module Manual Zigbee Neo CS01-1C.pdf
Curtain Module Manual Zigbee Neo CS01-1C.pdfDomotica daVinci
 
M.Aathiraju Self Intro.docx-AD21001_____
M.Aathiraju Self Intro.docx-AD21001_____M.Aathiraju Self Intro.docx-AD21001_____
M.Aathiraju Self Intro.docx-AD21001_____Aathiraju
 
My sample product research idea for you!
My sample product research idea for you!My sample product research idea for you!
My sample product research idea for you!KivenRaySarsaba
 

Recently uploaded (20)

Automate Your Master Data Processes for Shared Service Center Excellence
Automate Your Master Data Processes for Shared Service Center ExcellenceAutomate Your Master Data Processes for Shared Service Center Excellence
Automate Your Master Data Processes for Shared Service Center Excellence
 
Q1 Memory Fabric Forum: SMART CXL Product Lineup
Q1 Memory Fabric Forum: SMART CXL Product LineupQ1 Memory Fabric Forum: SMART CXL Product Lineup
Q1 Memory Fabric Forum: SMART CXL Product Lineup
 
zigbee motion sensor user manual NAS-PD07B2.pdf
zigbee motion sensor user manual NAS-PD07B2.pdfzigbee motion sensor user manual NAS-PD07B2.pdf
zigbee motion sensor user manual NAS-PD07B2.pdf
 
Tete thermostatique Zigbee MOES BRT-100 V2.pdf
Tete thermostatique Zigbee MOES BRT-100 V2.pdfTete thermostatique Zigbee MOES BRT-100 V2.pdf
Tete thermostatique Zigbee MOES BRT-100 V2.pdf
 
Q1 Memory Fabric Forum: Advantages of Optical CXL​ for Disaggregated Compute ...
Q1 Memory Fabric Forum: Advantages of Optical CXL​ for Disaggregated Compute ...Q1 Memory Fabric Forum: Advantages of Optical CXL​ for Disaggregated Compute ...
Q1 Memory Fabric Forum: Advantages of Optical CXL​ for Disaggregated Compute ...
 
From eSIMs to iSIMs: It’s Inside the Manufacturing
From eSIMs to iSIMs: It’s Inside the ManufacturingFrom eSIMs to iSIMs: It’s Inside the Manufacturing
From eSIMs to iSIMs: It’s Inside the Manufacturing
 
AUGMENTED REALITY (AR) IN DAILY LIFE: EXPANDING BEYOND GAMING
AUGMENTED REALITY (AR) IN DAILY LIFE: EXPANDING BEYOND GAMINGAUGMENTED REALITY (AR) IN DAILY LIFE: EXPANDING BEYOND GAMING
AUGMENTED REALITY (AR) IN DAILY LIFE: EXPANDING BEYOND GAMING
 
OTel Orientation_ How to Train Teams (OTel in Practice).pdf
OTel Orientation_ How to Train Teams (OTel in Practice).pdfOTel Orientation_ How to Train Teams (OTel in Practice).pdf
OTel Orientation_ How to Train Teams (OTel in Practice).pdf
 
Avoiding Bad Stats and the Benefits of Playing Trivia with Friends: PancakesC...
Avoiding Bad Stats and the Benefits of Playing Trivia with Friends: PancakesC...Avoiding Bad Stats and the Benefits of Playing Trivia with Friends: PancakesC...
Avoiding Bad Stats and the Benefits of Playing Trivia with Friends: PancakesC...
 
Dynamical systems simulation in Python for science and engineering
Dynamical systems simulation in Python for science and engineeringDynamical systems simulation in Python for science and engineering
Dynamical systems simulation in Python for science and engineering
 
Heltun_HE-RS01_User_Manual_B9AH.pdf
Heltun_HE-RS01_User_Manual_B9AH.pdfHeltun_HE-RS01_User_Manual_B9AH.pdf
Heltun_HE-RS01_User_Manual_B9AH.pdf
 
Bluetooth Low Energy(BLE) and beacons working
Bluetooth Low Energy(BLE) and beacons workingBluetooth Low Energy(BLE) and beacons working
Bluetooth Low Energy(BLE) and beacons working
 
Journey of Television in World & in India
Journey of Television in World & in IndiaJourney of Television in World & in India
Journey of Television in World & in India
 
Unlocking the Cloud's True Potential: Why Multitenancy Is The Key?
Unlocking the Cloud's True Potential: Why Multitenancy Is The Key?Unlocking the Cloud's True Potential: Why Multitenancy Is The Key?
Unlocking the Cloud's True Potential: Why Multitenancy Is The Key?
 
Q1 Memory Fabric Forum: XConn CXL Switches for AI
Q1 Memory Fabric Forum: XConn CXL Switches for AIQ1 Memory Fabric Forum: XConn CXL Switches for AI
Q1 Memory Fabric Forum: XConn CXL Switches for AI
 
Evolution of Chatbots: From Custom AI Chatbots and AI Chatbots for Websites.pptx
Evolution of Chatbots: From Custom AI Chatbots and AI Chatbots for Websites.pptxEvolution of Chatbots: From Custom AI Chatbots and AI Chatbots for Websites.pptx
Evolution of Chatbots: From Custom AI Chatbots and AI Chatbots for Websites.pptx
 
Z-Wave Fan coil Thermostat Heltun_HE-HT01_User_Manual.pdf
Z-Wave Fan coil Thermostat Heltun_HE-HT01_User_Manual.pdfZ-Wave Fan coil Thermostat Heltun_HE-HT01_User_Manual.pdf
Z-Wave Fan coil Thermostat Heltun_HE-HT01_User_Manual.pdf
 
Curtain Module Manual Zigbee Neo CS01-1C.pdf
Curtain Module Manual Zigbee Neo CS01-1C.pdfCurtain Module Manual Zigbee Neo CS01-1C.pdf
Curtain Module Manual Zigbee Neo CS01-1C.pdf
 
M.Aathiraju Self Intro.docx-AD21001_____
M.Aathiraju Self Intro.docx-AD21001_____M.Aathiraju Self Intro.docx-AD21001_____
M.Aathiraju Self Intro.docx-AD21001_____
 
My sample product research idea for you!
My sample product research idea for you!My sample product research idea for you!
My sample product research idea for you!
 

Top 10 Ways To Improve Office 365 Adoption

  • 2. @RHARBRIDGE GETTING MORE PEOPLE TO USE THE TECHNOLOGY IS IMPORTANT… Often getting people to use more of the technology is just as important.
  • 3. @RHARBRIDGE THIS IS IMPORTANT FOR ALL OF US… The more people use the platform the more value the technology provides.
  • 4. RICHARD HARBRIDGE My twitter is @RHarbridge, my blog is at http://RHarbridge.com, and I work at SPEAKER | AUTHOR | SUPER FRIENDLY
  • 5. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Impact Business Objectives 2.Complete The Transition 3.Provide Effective Support 4.Plan For Adoption 5.Measure Adoption 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 6. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Impact Business Objectives 2.Complete The Transition 3.Provide Effective Support 4.Plan For Adoption 5.Measure Adoption 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 8. ABSTRACT OBJECTIVES… These kinds of objectives are not good objectives. They are platitudes.
  • 9. S.M.A.R.T OBJECTIVES… How many of your ‘objectives’ match this criteria today?
  • 10. Break the objective down until you have S.M.A.R.T objectives.
  • 11. Break the objective down until you have S.M.A.R.T objectives.
  • 12. We would like to automate and imp e our ‘paper based ‘legal’ ‘contract mngmt’’ ‘contract rvew processes. Specifically we would like to ‘imprv request rspnse e’ by… Break the objective down until you have S.M.A.R.T objectives.
  • 13. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Impact Business Objectives 2.Complete The Transition 3.Provide Effective Support 4.Plan For Adoption 5.Measure Adoption 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 14. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Complete The Transition 3.Provide Effective Support 4.Plan For Adoption 5.Measure Adoption 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 15. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Complete The Transition 3.Provide Effective Support 4.Plan For Adoption 5.Measure Adoption 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 17. DON’T FALL BEHIND… It will be more and more challenging to meet expectations on legacy technology.
  • 18. REMOVE ALTERNATIVES & MAKE MANDATORY… Be proud; you rock superstar It’s never the nicest option, but from leadership down can be effective. Share ideas and docs in OneDrive Look in Search & Delve Ask others for help via Lync Kick email butt with Exchange
  • 19. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Complete The Transition 3.Provide Effective Support 4.Plan For Adoption 5.Measure Adoption 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 20. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Provide Effective Support 4.Plan For Adoption 5.Measure Adoption 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 21. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Provide Effective Support 4.Plan For Adoption 5.Measure Adoption 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 23. SUPPORT POLICIES, GUIDANCE & PLANS… How is Office 365 support managed and executed in your organization?  Objectives/Priorities  Roles and Responsibilities  Site Classification and Platform Classification  Content Standards  Site Provisioning Process/Questionnaire  Content Migration Process/Questionnaire  User Expectations Agreement  Support Agreement(s)  Training and Communication Plans  Usage Monitoring Plans  Taxonomy Management Plan  Site & Group Review Checklist(s)  Profile Policy & Guidance  User Lifecycle Policy  Security Standards & Guidance  Social Policies…
  • 24. Tactical Support Team Help Desk Site Administrators End Users Learning Libraries/Online/Help MULTIPLE TIERS FOR ESCALATION… The core team supporting Office 365 can’t know everything or service everyone.
  • 26.  Books and Manuals  Online  MSDN  TechNet  Blogs  Cheat Sheets  One on One  Classroom Training DIVERSIFY SUPPORT… Provide multiple resources and mediums for people to learn and get help from.
  • 27. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Provide Effective Support 4.Plan For Adoption 5.Measure Adoption 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 28. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Plan For Adoption 5.Measure Adoption 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 29. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Plan For Adoption 5.Measure Adoption 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 32. @RHARBRIDGE Examples of activities at success.office.com & improveit.how/book PLAN ACTIVITIES TO DRIVE ADOPTION…
  • 33. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Plan For Adoption 5.Measure Adoption 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 34. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Measure Adoption 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 35. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Measure Adoption 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 37. VALUE IS REALIZED THROUGH USAGE & ADOPTION So it’s critical to understand how you can measure usage and adoption.
  • 38. @RHARBRIDGE TOP SEARCHES & FAILED SEARCHES… Easy to do and useful to publish not just use for tuning/improving search.
  • 39. @RHARBRIDGE REPORT USAGE PATTERNS… Aggregating reports and sending them to leaders can be good to drive visibility.
  • 40. PROVIDING USERS MORE INFORMATION… Sharing more information with users can help them improve their usage.
  • 41. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Measure Adoption 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 42. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 43. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 45. REAL WORLD ADOPTION ACTIVITIES & MORE… Find great ideas for driving adoption in our latest book http://improveit.how/book
  • 46. @RHARBRIDGE INTERNAL ADVERTISEMENTS… Ads on the portal, posters, and more stuff from http://www.co-store.com/iw
  • 48. @RHARBRIDGE ANNOUNCE NEW FEATURES / CAPABILITIES… Including ones Microsoft adds for you. Take credit for it – really!
  • 49. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive Awareness & Interest 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 50. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive More Awareness 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 51. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive More Awareness 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 52. 7. GUIDE & DEVELOP UNDERSTANDING…
  • 53. @RHARBRIDGE Find a Person/ Expert Post and discuss a topic and/or content Manage a meeting or event Ask/ answer a question Make an announcement Find a Document Send/exchange information/ documents Produce/manage content Tag content Poll/survey a group of people? Rate or otherwise infer sentiment (e.g. “Like”) Establish relationships with people, information and sites Form serendipitous connections via affinity- based relationships View activities across team, community, or network Post/view/comment on content and media View profile, manage profile PROVIDE USERS GUIDANCE ON WHAT THEY CAN DO… Make it simple and easy to understand all the things they can do today…
  • 54. @RHARBRIDGE DOWNLOAD THE WHEN TO USE WHAT IN OFFICE 365 ENTERPRISE USER GUIDANCE WHITEPAPER! It goes into much greater depth and can be found at WhenToUseWhat.com
  • 55. Spend the majority of your efforts providing individual and group guidance. Individual Group Organizational GUIDANCE HAS MULTIPLE LEVELS…
  • 56. Personalize or base the matrixes you leverage on personas that change over time. Office Video Urgency/TimeSensitivity Audience (Internal or External) Skype For Business Call IM Skype Presence Skype for Business Online Meetings Outlook E-Mail OneDrive for Business SharePoint Team Sites SharePoint Intranet Yammer Company Communications Yammer Groups Office 365 Groups Individual OrganizationalGroup Ad-hoc/LowUrgent/High Delve BoardsGUIDE USERS FROM WHERE THEY ARE… Month 1 TargetMonth 2Month 3Month 4Month 5
  • 57. Scenarios Finding Someone With A Certain Expertise ◔ ● ● ◕ ◔ ◔ Ask Something, Don’t Know Whom To Ask ○ ● ◕ ◔ ◕ Do A Brainstorming Activity With My Team ◑ ● ● ◑ ◔ ● Where Should Meeting Notes Be Captured, Stored & Shared? ◕ ◕ ● ● ◔ ● Where Should I Share Video? ○ ◑ ◔ ◔ ◔ ○ ◔ ● Where Should I Share Photos? ○ ● ◕ ◑ ○ ◔ Have A Real Time Chat With A Colleague ● ◑ ○ ◑ Where Should I Put & Share Documents? ◔ ◕ ● ● ◔ ● Have A Question Related To A Document? ◔ ● ◑ ◑ ◑ ◔ ◑ Invite A Colleague To Lunch ◕ ◔ ● Provide A Note Of Congratulations/Praise ◔ ● ◔ ◑ ◕ Make An Organizational Announcement ◔ ● ◔ ◕ ◕ Remind The Team Of An Important Deadline ◑ ◔ ● ● ● Within the whitepaper we have provided guidance on 13 common scenarios… WANT MORE SCENARIO GUIDANCE?
  • 58. @RHARBRIDGE DOWNLOAD THE WHEN TO USE WHAT IN OFFICE 365 ENTERPRISE USER GUIDANCE WHITEPAPER! It goes into much greater depth and can be found at WhenToUseWhat.com
  • 59. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive More Awareness 7.Guide Understanding 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 60. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive More Awareness 7.Guide Better Usage 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 61. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive More Awareness 7.Guide Better Usage 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 62. 8. COACH OTHERS & FIND CHAMPIONS…
  • 63. @RHARBRIDGE COACH OTHERS & FIND CHAMPIONS… Learning via Co-Workers is among the most effective and most used methods.
  • 64. @RHARBRIDGE BEST IN CLASS SHOWCASES… Recognize champions and educate on how others can improve/emulate.
  • 65. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive More Awareness 7.Guide Better Usage 8.Coach & Find Champions 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 66. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive More Awareness 7.Guide Better Usage 8.Continue Engaging Champs 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 67. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive More Awareness 7.Guide Better Usage 8.Continue Engaging Champs 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 69. @RHARBRIDGE SURVEYS, POLLS & FEEDBACK… When you collect info ensure you share the results, actions & result changes.
  • 70. @RHARBRIDGE USABILITY TESTING, DIARY STUDY, CARD SORTING… Lots of design, info architecture, and feedback activities can improve adoption.
  • 71. @RHARBRIDGE SUCCESS STORIES… Add an option to submit success stories about how 365 helped. Then highlight.
  • 72. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive More Awareness 7.Guide Better Usage 8.Continue Engaging Champs 9.Elicit & Capture Feedback 10.Integrate & Build Solutions
  • 73. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive More Awareness 7.Guide Better Usage 8.Continue Engaging Champs 9.Engage Users For Feedback 10.Integrate & Build Solutions
  • 74. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive More Awareness 7.Guide Better Usage 8.Continue Engaging Champs 9.Engage Users For Feedback 10.Integrate & Build Solutions
  • 75. 10. INTEGRATE OFFICE 365 & BUILD SOLUTIONS…
  • 76. @RHARBRIDGE SOLUTIONS SHOWCASE… Build solution summaries for business built solutions or IT ones and share them.
  • 77. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive More Awareness 7.Guide Better Usage 8.Continue Engaging Champs 9.Engage Users For Feedback 10.Integrate & Build Solutions
  • 78. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive More Awareness 7.Guide Better Usage 8.Continue Engaging Champs 9.Engage Users For Feedback 10.Office 365 Is A Platform
  • 79. THE TOP 10 WAYS TO IMPROVE ADOPTION… 1.Have S.M.A.R.T Objectives 2.Embrace The Office 365 Suite 3.Policies, Guidance & Scale 4.Invest In Adoption 5.Share Usage Information 6.Drive More Awareness 7.Guide Better Usage 8.Continue Engaging Champs 9.Engage Users For Feedback 10.Office 365 Is A Platform
  • 80. @RHARBRIDGE RESOURCES TO HELP YOU BE SUCCESSFUL… These are a few of the resources you should check out. Get started today with:  FastTrack Content, Labs & Guidance: http://aka.ms/getfasttrack  Office 365 Success Center: http://success.office.com  Office 365 Training App: http://aka.ms/officetraining  Office 365 for Business Learning Center: http://aka.ms/o365learning  Join the “Driving Adoption” Group in: www.yammer.com/itpronetwork  Lync 2013 Rollout & Adoption Success Kit http://aka.ms/lyncrask  Yammer Success Center: https://about.yammer.com/success/  Purchase & Provide Sweet 365 Gear: http://www.co-store.com/iw  Leverage Popular Use Cases: http://www.discoversharepoint.com/  Discover SharePoint App: http://aka.ms/dspapp  OnRamp (Automated Deployment Assistance): https://onramp.office365.com/onramp/  Office 365 Roadmap: http://office.com/roadmap
  • 81. @RHARBRIDGE MORE RESOURCES TO HELP YOU BE SUCCESSFUL… These are a few of the resources you should check out. Available Programs (Applicability Varies):  Customer Immersion Experience: http://aka.ms/TryImmersion The Microsoft Experience Center provides you a facilitated hands-onenvironment to experience Microsoft’s productivity solutions through a series of simulated, every day scenarios.  Adoption Offer (New 150+ Seat): https://deploy.office.com/email-migration-offer  Software AssuranceDeployment Planning Services: https://deploy.office.com/deployment-planning-services  Software AssuranceTraining Vouchers: https://www.microsoft.com/learning/en-us/software-assurance-benefits.aspx  Onboarding Center: https://deploy.office.com/onboarding-center  100+ PowerPoint Presentations on SlideShare: http://www.SlidesShare.net/RHarbridge  RichardHarbridge & Kanwal Khipple via LinkedIn or 2toLead.com
  • 82. Thank You! Organizers, SponsorsandYouformakingthispossible. 100+SharepointPresentationsAt.. Slideshare.Net/RHarbridge WhenToUseWhatWhitepaper.. WhenToUseWhat.com ImproveItBook.. ImproveIT.How/Book Office365SuccessCenter.. Success.Office.Com Message Me On LinkedIn or Email Richard@2toLead.com SPEAKER | AUTHOR | SUPER FRIENDLY My twitter is @RHarbridge, my blog is at http://RHarbridge.com, and I work at

Editor's Notes

  1. In your organization has anyone ever suggested that you only use a percentage of the functionality or a percentage of what’s possible with Microsoft Office 365? How about just one technology like Outlook? Do you think you or your users are using most of the functionality that exists in Outlook today? What about SharePoint? Do you use more than 50% of what’s available in SharePoint? Are they using it at all? Its okay if the answer is no, we don’t use all that Office 365 can provide. No, not all of our users are actively using Office 365 yet. No, not only do I not know all of the things you can do with Outlook or SharePoint but our users definitely aren’t aware of what they could do. What’s not okay is to do nothing about it. To not have a plan for helping your users adopt, understand and leverage the full suite of Office 365 available to them. You should do something about it. That’s why white papers like this exist. To help you and your organization improve. Not all of the features and functions in Office 365 are meant for daily and frequent use, but we bet you can think of some that would make a world of difference if your whole organization adopted their use. How much more value could your organization realize if users universally used 20% more of the robust document management features SharePoint provides? Getting more people to use a technology is important. But so is and getting them to use more of the technology.
  2. User subscription based licensing: If our customers’ users aren’t using Office 365… why would they continue paying for it? Smarter based on usage: The more people use the platform the more value the technology provides (Delve example). It also helps us build better experiences and target enhancements (in organizations and in Microsoft).
  3. This stance can make many companies uncomfortable, but doesn’t normally escalate to anything more than a closed door conversation or two. You may ask yourself, “Why is it so important to get everyone on board?” There are quite a few reasons…
  4. Notice I said leaders – not necessarily site owners etc – this is important. You want the leaders of a site/initiative to know how frequently it’s being used, by what departments/users etc.
  5. Providing regular improvements means there is always something new to try or new uses to share and spark/cultivate curiosity. Even announcing major and minor releases can add a sense of continued investment in the platform from the business.
  6. Pay special attention to the Outlook column. Look at how few scenarios Outlook or email based options are the best way to do things. Now consider your organization – if email is the only actively used aspect of Office 365 you are really missing out!
  7. User feedback helps identify where you’ve got adoption challenges Provide an opportunity to provide feedback on every page of your site Get up out of your desk and ASK for feedback! Conduct usability tests and LISTEN to what people say but WATCH what they do
  8. Not only running surveys, but also announcing/sharing when survey responses are acted on or used to assist a major decision.
  9. By adding a button or option to allow users to submit success stories (related to the portal/intranet) it can lead to many people initiating the submission or sharing of success messages (which shows the value, and helps provide real personal stories of how it helps).
  10. When new solutions are developed by IT or the business that leverage SharePoint it can be extremely useful to showcase the solution. Who owns it, what its purpose is, what benefit it has provided (ROI would be great), screen shots, and more. This often leads to two useful things: Users engage with one another (the owner of the solution is often a business person) which decreases cost of ownership for IT and expedites the requirements gathering process (when the business user says I want ‘that’). It encourages those who have adopted or are using the platform to share their successes, be proud of them, and to have them articulated in a consistent way.