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William Bridges - Managing Transitions

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William Bridges - Managing Transitions

  1. 1. Managing Transitions ---------------------------------------------------------- Roberto Giannicola Learning and Dev. Consultant - Facilitator Giannicolar@sbcglobal.net www.Giannicola.com
  2. 2. STEP 1
  3. 3. STEP 1 Phases of Endings: Endings LOSS Attachment Influence Structure Security Meaning Relationships Direction
  4. 4. STEP 1 Phases of Endings: Endings EMOTIONS Shock Denial Frustration Ambivalence Anger Sadness Bargaining Rejection
  5. 5. STEP 1 Phases of Endings: Endings WHY ? Why us? Why Now? What did we do wrong? Why didn’t we know? Are you hiding something? Am I in or Out? Why me?
  6. 6. STEP 1 What Leaders Can Do Endings Acknowledge the losses Honor the Past Mark the Endings
  7. 7. STEP 1 What Leaders Can Do Endings Sell the Problem First Expect and Acknowledge a Variety of Reactions
  8. 8. STEP 1 What Leaders Can Do Endings Give People Instructions
  9. 9. STEP 2
  10. 10. STEP 2 In Limbo Neutral Zone Disoriented Anxiety over Future Lack of Motivation Lack of Productivity Low Participation Rumors Vague Directions Insecurities Complaining
  11. 11. STEP 2 Open Field Neutral Zone Potential Innovations Experimentation Possible Breakthroughs
  12. 12. STEP 2 What Leaders Can Do Neutral Zone Explain Neutral Zone Validate Feelings Admit you don’t have all Answers Be Optimistic Share Info Often
  13. 13. STEP 2 What Leaders Can Do Neutral Zone Strengthen Intragroup Support Set Up Transition Team Feedback Boosting Morale Focus on What You Can Control
  14. 14. STEP 2 What Leaders Can Do Neutral Zone Involve People in Designing the “New” Lead them to Innovate Create Temporary Structures
  15. 15. STEP 3
  16. 16. STEP 3 Acceptance New Beginnings Comfort Positive Attitude Settling into New Vision Increased Productivity
  17. 17. STEP 3 Moving Forward New Beginnings Increased Clarity Concerned about Being Successful What is my New Role?
  18. 18. STEP 2 What Leaders Can Do New Beginnings Purpose
  19. 19. STEP 2 What Leaders Can Do New Beginnings Picture the Future
  20. 20. STEP 2 What Leaders Can Do New Beginnings Plan the Next Steps
  21. 21. STEP 2 What Leaders Can Do New Beginnings Part to Play?
  22. 22. Clear Goals and Implementation Well Being of Employees in Transition
  23. 23. Managing Transitions ---------------------------------------------------------- Roberto Giannicola Learning and Dev. Consultant - Facilitator Giannicolar@sbcglobal.net www.Giannicola.com

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