A transition management plan is a people plan that moves people through three steps: (1) leaving the past behind, (2) getting through chaos, and (3) emerging with new attitudes and behaviors. Step one involves managing endings through negotiating losses and closure. Step two focuses on the chaotic period between endings and new beginnings by creating temporary structures and outlets. Step three centers on marking new beginnings through events and symbols, while managing expectations and tapping into the power of new starts. The plan differs from change management by focusing on the human aspect of change.