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USING INNOVATION TO
POSITION BRANDS
PATRICK COLLINGS!
IDEA COUTURE!
MAY 2014
By Toni Verdú Carbó
	
  	
  	
  WHAT IS BRAND POSITIONING
	
  	
  	
  INNOVATION & MARKETING
	
  	
  	
  WORKING IN A VUCA ENVIRONMENT
	
  	
  	
  RESEARCH
	
  	
  	
  DESIGN THINKING
	
  	
  	
  DISRUPTIVE INNOVATION
	
  	
  	
  RECAP
WHAT IS BRAND POSITIONING?
SPEAKER NOTE: A KEY ASPECT OF BRAND POSITIONING IS THE
FUNCTION AND VALUE-ADD THAT THE OFFERING PERFORMS IN THE
MARKET. POSITIONING IS A VITAL STRATEGIC DECISION THAT IMPACTS
ON ALL ASPECTS OF THE BUSINESS. MONTBLANC USED AS AN EXAMPLE.
“”MARKETING IS GETTING THE
RIGHT GOODS AND SERVICES
TO THE RIGHT PEOPLE AT THE
RIGHT PLACES AT THE RIGHT
TIME AT THE RIGHT PRICE
WITH THE RIGHT
COMMUNICATIONS AND
PROMOTION”
MARKETING IS
OFFERING / COMMUNICATION
INNOVATION IS MORE
THAN JUST COMING UP
WITH IDEAS
INNOVATION, AT THE HEART
OF BUSINESS STRATEGY, IS
ABOUT GETTING THE RIGHT
OFFERINGS TO MARKET
INNOVATION IS
BUSINESS MODELS / OFFERING
DISTINCT BUT VERY SIMILAR
SPEAKER NOTE: REFERENCE TO MARKETING AND INNOVATION
WITH POINT THAT IF VERY SIMILAR THEN MARKETING SHOULD
USE INNOVATION METHODOLOGIES AND TOOLS.
V U C A
SPEAKER NOTE: VUCA IS AN ACRONYM FOR VOLATILE,
UNCERTAIN, COMPLEX AND AMBIGUOUS SOCIO-
ECONOMIC AND BUSINESS ENVIRONMENTS.
SPEAKER NOTE: INDIVIDUALS ARE MORE DIVERSE, TECHNOLOGICALLY-
EMPOWERED AND CONNECTED THAN EVER BEFORE.
RESEARCH / OFFERING / CONTEXT
POSITIONING REQUIRES
CLASSIC RESEARCH
AWARENESS
UNDERSTANDING
OPINION
RESONANCE
 	
  	
  ETHNOGRAPHIC RESEARCH
BREAK DOWN THE SILOS, NEAR
AND FAR, AND LOOK FOR
CONVERGENCE AND LESSONS
LOOK FOR WEAK SIGNALS
Today’s	
  core	
  
market
Tomorrow’s	
  
market
Adjacent	
  markets	
  /	
  
industries
WS
WS
WS WS
BRAND-CENTRIC RESEARCH
YIELDS BRAND-CENTERIC
ANSWERS. REAL VALUE
COMES FROM IDENTIFYING
UNMET CONSUMER NEEDS
DESIGN THINKING ALLOWS US TO
UNRAVEL COMPLEXITY AND DELIVER
INNOVATIVE OFFERINGS
MOVING THROUGH THE
KNOWLEDGE FUNNEL
SYSTEMS	
  THINKING
ETHNOGRAPHIC
	
  RESEARCH
I
I
BUSINESS
MODELLING
I
INNOVATION
THEORIES I AGILE STRATEGIES
MARKETING
VUCA	
  CHALLENGES	
  
&	
  OPPORTUNITIES
HEURISTIC	
  
PROCESSES
ALGORITHMIC	
  
EFFICIENCY
A B D U C T I V E 	
   L O G I C
UTILISING MULTIPLE
THEORIES & TOOLS
RETURN TO THE
QUESTIONS
KEEP RETURNING TO THE
MYSTERIES TO MAKE SURE
THAT YOUR POSITIONING IS
STILL RELEVANT
CLAYTON
CHRISTENSEN
PERFORMANCE
TIME
Performance	
  that	
  consumer	
  uNlise	
  or	
  absorb
PERFORMANCE
TIME
Sustaining	
  InnovaNons
PERFORMANCE
TIME
DisrupNve	
  InnovaNons
PERFORMANCE
TIME
SPEAKER NOTE: EXAMPLES OF DISRUPTIVE INNOVATION WHERE
“LESSER” PRODUCTS ARE REPLACING BETTER PERFORMING
PRODUCTS THAT OFFER CONSUMER MORE THAN THEY NEED.
PERFORMANCE
TIME
SPEAKER NOTE: THE DISPLACEMENT OF AN ESTABLISHED
OFFERING IS A RECURRING THEME, OFTEN WITH THE
ORIGINALLY DISRUPTIVE OFFERING ITSELF BEING REPLACED.
WHEN COMPETITOR SUBSTITUTES
ARE GOOD ENOUGH, YOUR BEST
MAY NOT BE THE BEST
image by alice popkorn
POSITIONING A BRAND IN THE MARKET IS
THE STRATEGIC BUSINESS DECISION
THE RELATIONSHIP BETWEEN INNOVATION
AND MARKETING IS SYMBIOTIC
RESEARCH MUST IDENTIFY UNMET
CONSUMER NEEDS NOW AND IN THE FUTURE
DESIGN THINKING TAKES US DOWN THE
KNOWLEDGE FUNNEL, BUT REQUIRES REVISTING
POSITIONING IS RELATIVE TO COMPETITORS’
STRATEGIES
/ PATRICK COLLINGS!
PCOLLINGS@IDEACOUTURE.COM!
+27 (0)83 616 0967
idea!
couture

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Using Innovation to Manage Brand Positioning | P Collings 2014