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Copyright © Siemens AG 2010. Alle Rechte vorbehalten.
Corporate TechnologyCorporate Technology
Dr. Karsten Ehms
Siemens AG
Corporate Technology
Knowledge Management
Tagung Onlinekommunikation
(Berlin, Quadriga Hochschule 28.10.2010)
WissensManagement 4.2
Quelle Bild: quapan
Page 2 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Web of (Digital) AnbundanceWeb of (Digital) Abundance
• Information Fragments
• Functional Fractals
Page 3 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
SIEMENS is large, decentralized and innovative
Large
 > 400.000 employees worldwide
 in 190 countries
Decentralized
 15 divisions
 600 production sites
Innovative
 150 R&D locations in over 30
countries
 56.000 patents, 7.000
inventions in 2009
 „Global Network of Innovation“
Industry
Divisions
 Drive Technologies
 Industry Automation
 Building
Technologies
 Mobility
 Lighting (OSRAM)
 Industry Solutions
Energy
Divisions
 Fossil Power
Generation
 Renewable Energy
 Oil & Gas
 Energy Service
 Power
Transmission
 Power Distribution
Healthcare
Divisions
 Imaging & IT
 Workflow &
Solutions
 Diagnostics
Cross-Sector Businesses: Siemens IT Solutions and Services, Siemens
Financial Services, Corporate Technology
digital work: B. Lindner
Page 4 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Siemens Blogosphere 2005 - dato
2005
2006
2007
Page 5 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Overview
Social Software and “KM 4.2”
Activities and Platforms
Challenges
Consequences
Page 6 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Knowledge Management@SIEMENS
Important Milestones
1997 1999 2001 20051995 200920072003
CT Innovation field
“Information &
Communication”
discovers KM
SIEMENS
Employee Portal
personalized
Search
SIEMENS
Enterprise Portal
Community of
Practice KM:
Initiative of KM
Experts
First SIEMENS
search engine
ICM / ICN
ShareNet
SIEMENS wide
Introduction of
LiveLink
A&D
SharePoint
Services
References@BT
SIEMENS
Blogosphere
Competence Center
„Knowledge Mgmt.“
at CT Siemens
Wikisphere
First Innovation
Jam
Techno
Web 2.0
Reference Process
House
Awarded by
APQC 12/2007
Awarded by
MAKE 11/2009
Central KM
Office (CKM)
Page 7 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Knowledge Management Concepts
(1997)
(1995)
nach Denning, Stevenach Denning, Steve
Networking as s concept is
missing! (2/160 in Heisig 2009)
Page 8 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
What to do with Social Software?
McKinsey 2008
Page 9 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Minimalist Model for Knowledge Mgmt. (Ehms 2010)
Page 10 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Thesen
Mit der Social Software im Web
2.0 hat sich erstmals in der
Geschichte der ICT der
organisationale Adoptionspfad
umgekehrt.
Page 11 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Umkehr des Adoptions-Pfades
"Die ursprünglich im privaten
Bereich eingesetzten neuen
Technologien wie Blogs haben
den Sprung in die
Unternehmen geschafft - in aller
Regel verläuft der Weg in die
andere Richtung", betont Bitkom-
Präsident August-Wilhelm
Scheer. (Scheer, zitiert in Wyllie
2008)
http://www.ids-
scheer.com/de/Ueber_uns/Presse/Fotos_Unternehmensgruender/16015
4.html
Page 12 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Implementation – “Rollout”
 Offer approach
 global provision
 communication activities
 guidelines
 “cookbook”
 blog100
 expert podcasts
 FaQ‘s
 example weblogs
 evolutionary approach
 courage to experiment http://jeresmith.com/portfolio/images/illus-redcarpet.jpg
Page 13 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Siemens Cases and Platforms
Open Social Software
Platforms inside Siemens
Page 14 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Three Global Platforms – in the order of appearance
Blogosphere Wikisphere TechnoWeb 2.0
Page 15 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Siemens on Social Media
globalwiki/label/en/social+media
Page 16 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Siemens Blogosphere as
Global Communication and Networking Platform
 Personal Blogs as
„Self Service“
 Group/Topic Blogs
 Dynamic Dashboards
 RSS Feeds
 Help & FaQ‘s (Weblog)
 Report Abuse
 Bugs & Ideas (Weblog)
 Link here
 Guidelines
 Search
Page 17 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Integrated into our Global Intranet
Page 18 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Challenge
(1) Participation Inequality
Page 19 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Participation Inequality –
Different Levels of Activities – “90:9:1”
source: useit.com
Page 20 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Levels of Participative Actions
Also following a Power Law?
Internet/Intranet
readweblogs
W.kommentieren
W.einrichten
W.pflegen
Ehms 2010
33%
50%
66%
15%
(3-55)
comment
setupaweblog
continuouspart.
90 : 9 : 1 “rule”
Page 21 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Challenge
(2) Expectations on Growth
(Adoption)
Page 22 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Also a Power Law?
Be modest when it comes to growth expectations!
Quelle: Kolari, P., Finin, T.,
Lyons, K., Yesha, Y., Yesha,
Y., Perelgut, S. & Hawkins, J.
(2007). On the
Structure, Properties and Utility
of Internal Corporate Blogs.
ICWSM, International
Conference on
Weblogs and Social Media.
Boulder, Colorado, USA, 2007.
Page 23 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Challenge
(3) Use Case Variety
(VerwendungsOffenheit)
Page 24 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Variety of Use Cases – Weblogs as an Example
Journalism
Expert Blogs
Microblogging
Diaries
Filter Weblogs
Bookmarking
Mass Media
10 Weblogs analyzed in depth
20 Purposes / Benefits
 9 after „condensation“
Page 25 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Networking
Information
Management
Communication
( Collaboration )
(9) fun (intrinsic motivation) and
experimenting with new media
(2) targeted collection of
knowledge, sharing of tips
(4) get feedback on ideas
(6) keep and expand contacts
(over distance, units, countries)
(7) reach new target groups for
special topics or offers
(5) experience acknowledgement
as an expert
(8) gain insight into the global
organisational context and culture
(3) reflection and structuring
of content and experiences
(1) personal, „mobile“
collection of knowledge
Social Software Volcano for Motives
What Benefits do Bloggers perceive?
> more: see Ehms 2010
Page 26 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Prepare for …
 Mixed Motives (=Motivation)
Page 27 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Claim
Potential benefits of Social
Software for Knowledge
Management are driven by
features that drive Networking.
Page 28 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
I C
N
Resilience Efficiency Flexibility Innovation
cumul. coord.
organisational
goals
individual
goals
Social Software as an
Instrument for Knowledge Management 2.0
share knowledge develop knowledge
Page 29 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Conclusion
 More tranparent Networking
Page 30 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Global Networks (based on comments)
Most important Metrics:
Cross Coutry and Cross Organizational Networking
Virtual contacts, based on comments were:
• cross-country or cross-unit by 77%
• cross-country and cross-unit by 52%.
(data from April 2010)
Page 31 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Consequence / Prerequisite
(1) Openness
is a key prerequisite
for the emergence of networks.
Page 32 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Use Patterns and
Potential Benefits of Social Software (Functionalities)
accessibility coupling
Networking
Information
Management
Communication
Collaboration
Page 33 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Redefining Access Rights
Different Forms of Opening Content
+ „public“ listing / teasers etc.
+ findable but unlisted (corp. search)
Symbol based (URL, /1234)
Object specific security („holy grail“)
Page 34 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Consequence / Prerequisite
(2) Authenticity
seems to be
another prerequisite
Page 35 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Networking
Information
Management
Communication
( Collaboration )
The Social Software Volcano for Weblog Cases
What Real Life Use Cases emerge?
> more: see Ehms 2010
[1] Expert Weblog:
Technical Documentation
[2] Filter Weblog:
Project Management
[7x] Opinion Weblog:
Info Mgmt. / Lotus Notes
[9x] Expert Weblog:
Web Techn. / experimental
[6] Topic Weblog:
Clima Change / Green
[5] Link-Weblog:
Technical Marketing
[4] Manager Weblog (Expat):
Information Officer
[8x] Intensive Dialoge
(Expat)
[3] Link Weblog:
Information Management
[10x] Out linking Blog
Tips and Tricks
Page 36 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Authentic Knowledge Weblogs
do have more connections
0
20
40
60
80
100
120
140
8x 1w 7w 9w 2w 3w 4_ 10_ 5_ 6_
INComments
OUTComments
A knoweldge weblog is a
digital artifact which is
primarily structured in
an episodic way and that
makes personal
knowledge observable
(Ehms 2010)
Ein Wissensweblog ist
ein primär episodisch
strukturiertes, digitales
Artefakt, welches
personales Wissen
beobachtbar macht.
(Ehms 2010)
Page 37 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Consequence / Prerequisite
(3) Transparent Networks
challenge other forms of
Coordination
Page 38 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Networks
Hierarchy Markets
Forms of Coordination inside organizations
Page 39 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Organic, Drift
Knowledge Society
Complexity
Networks
Selections / Choices
Self Organization
- subjectivity
- complexity
experiment, fail cheap, fail early
Mechanics, Determinism
Industrial Society
unambiguousness
(panacea trap)
predictable
don’t fail
http://www.cytosim.org/other/princeton/index.html
Shifts in Control, Culture and Coordination
Page 40 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
• What are the interactions you
seek to create … around what
content/objects?
• Why here at this „space“?
• How do the „publishing“
Interfaces look like?
Key Questions
Page 41 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms,
Thank you for your attention
Siemens Aktiengesellschaft: Chairman of the Supervisory Board: Gerhard Cromme; Managing Board: Peter Loescher, Chairman,
President and Chief Executive Officer; Wolfgang Dehen, Brigitte Ederer, Heinrich Hiesinger, Joe Kaeser, Barbara Kux, Hermann Requardt,
Siegfried Russwurm, Peter Y. Solmssen; Registered offices: Berlin and Munich, Germany; Commercial registries: Berlin Charlottenburg,
HRB 12300, Munich, HRB 6684; WEEE-Reg.-No. DE 23691322
Karsten Ehms
Dipl.-Psych, Dr. phil.
Siemens AG
Corporate Technology,
Knowledge Management
Siemens AG, CT T IAT KDS
Otto-Hahn-Ring 6
D-81730 Munich
karsten.ehms@siemens.com
Tel.: +49 (89) 636-55869
http://www.ct.siemens.com
Publikationen etc. at
http://www.ehms.net/
http://twitter.com/karstenpe/

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Wissensmanagement 4.2

  • 1. Copyright © Siemens AG 2010. Alle Rechte vorbehalten. Corporate TechnologyCorporate Technology Dr. Karsten Ehms Siemens AG Corporate Technology Knowledge Management Tagung Onlinekommunikation (Berlin, Quadriga Hochschule 28.10.2010) WissensManagement 4.2 Quelle Bild: quapan
  • 2. Page 2 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Web of (Digital) AnbundanceWeb of (Digital) Abundance • Information Fragments • Functional Fractals
  • 3. Page 3 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, SIEMENS is large, decentralized and innovative Large  > 400.000 employees worldwide  in 190 countries Decentralized  15 divisions  600 production sites Innovative  150 R&D locations in over 30 countries  56.000 patents, 7.000 inventions in 2009  „Global Network of Innovation“ Industry Divisions  Drive Technologies  Industry Automation  Building Technologies  Mobility  Lighting (OSRAM)  Industry Solutions Energy Divisions  Fossil Power Generation  Renewable Energy  Oil & Gas  Energy Service  Power Transmission  Power Distribution Healthcare Divisions  Imaging & IT  Workflow & Solutions  Diagnostics Cross-Sector Businesses: Siemens IT Solutions and Services, Siemens Financial Services, Corporate Technology digital work: B. Lindner
  • 4. Page 4 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Siemens Blogosphere 2005 - dato 2005 2006 2007
  • 5. Page 5 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Overview Social Software and “KM 4.2” Activities and Platforms Challenges Consequences
  • 6. Page 6 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Knowledge Management@SIEMENS Important Milestones 1997 1999 2001 20051995 200920072003 CT Innovation field “Information & Communication” discovers KM SIEMENS Employee Portal personalized Search SIEMENS Enterprise Portal Community of Practice KM: Initiative of KM Experts First SIEMENS search engine ICM / ICN ShareNet SIEMENS wide Introduction of LiveLink A&D SharePoint Services References@BT SIEMENS Blogosphere Competence Center „Knowledge Mgmt.“ at CT Siemens Wikisphere First Innovation Jam Techno Web 2.0 Reference Process House Awarded by APQC 12/2007 Awarded by MAKE 11/2009 Central KM Office (CKM)
  • 7. Page 7 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Knowledge Management Concepts (1997) (1995) nach Denning, Stevenach Denning, Steve Networking as s concept is missing! (2/160 in Heisig 2009)
  • 8. Page 8 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, What to do with Social Software? McKinsey 2008
  • 9. Page 9 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Minimalist Model for Knowledge Mgmt. (Ehms 2010)
  • 10. Page 10 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Thesen Mit der Social Software im Web 2.0 hat sich erstmals in der Geschichte der ICT der organisationale Adoptionspfad umgekehrt.
  • 11. Page 11 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Umkehr des Adoptions-Pfades "Die ursprünglich im privaten Bereich eingesetzten neuen Technologien wie Blogs haben den Sprung in die Unternehmen geschafft - in aller Regel verläuft der Weg in die andere Richtung", betont Bitkom- Präsident August-Wilhelm Scheer. (Scheer, zitiert in Wyllie 2008) http://www.ids- scheer.com/de/Ueber_uns/Presse/Fotos_Unternehmensgruender/16015 4.html
  • 12. Page 12 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Implementation – “Rollout”  Offer approach  global provision  communication activities  guidelines  “cookbook”  blog100  expert podcasts  FaQ‘s  example weblogs  evolutionary approach  courage to experiment http://jeresmith.com/portfolio/images/illus-redcarpet.jpg
  • 13. Page 13 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Siemens Cases and Platforms Open Social Software Platforms inside Siemens
  • 14. Page 14 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Three Global Platforms – in the order of appearance Blogosphere Wikisphere TechnoWeb 2.0
  • 15. Page 15 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Siemens on Social Media globalwiki/label/en/social+media
  • 16. Page 16 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Siemens Blogosphere as Global Communication and Networking Platform  Personal Blogs as „Self Service“  Group/Topic Blogs  Dynamic Dashboards  RSS Feeds  Help & FaQ‘s (Weblog)  Report Abuse  Bugs & Ideas (Weblog)  Link here  Guidelines  Search
  • 17. Page 17 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Integrated into our Global Intranet
  • 18. Page 18 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Challenge (1) Participation Inequality
  • 19. Page 19 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Participation Inequality – Different Levels of Activities – “90:9:1” source: useit.com
  • 20. Page 20 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Levels of Participative Actions Also following a Power Law? Internet/Intranet readweblogs W.kommentieren W.einrichten W.pflegen Ehms 2010 33% 50% 66% 15% (3-55) comment setupaweblog continuouspart. 90 : 9 : 1 “rule”
  • 21. Page 21 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Challenge (2) Expectations on Growth (Adoption)
  • 22. Page 22 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Also a Power Law? Be modest when it comes to growth expectations! Quelle: Kolari, P., Finin, T., Lyons, K., Yesha, Y., Yesha, Y., Perelgut, S. & Hawkins, J. (2007). On the Structure, Properties and Utility of Internal Corporate Blogs. ICWSM, International Conference on Weblogs and Social Media. Boulder, Colorado, USA, 2007.
  • 23. Page 23 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Challenge (3) Use Case Variety (VerwendungsOffenheit)
  • 24. Page 24 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Variety of Use Cases – Weblogs as an Example Journalism Expert Blogs Microblogging Diaries Filter Weblogs Bookmarking Mass Media 10 Weblogs analyzed in depth 20 Purposes / Benefits  9 after „condensation“
  • 25. Page 25 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Networking Information Management Communication ( Collaboration ) (9) fun (intrinsic motivation) and experimenting with new media (2) targeted collection of knowledge, sharing of tips (4) get feedback on ideas (6) keep and expand contacts (over distance, units, countries) (7) reach new target groups for special topics or offers (5) experience acknowledgement as an expert (8) gain insight into the global organisational context and culture (3) reflection and structuring of content and experiences (1) personal, „mobile“ collection of knowledge Social Software Volcano for Motives What Benefits do Bloggers perceive? > more: see Ehms 2010
  • 26. Page 26 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Prepare for …  Mixed Motives (=Motivation)
  • 27. Page 27 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Claim Potential benefits of Social Software for Knowledge Management are driven by features that drive Networking.
  • 28. Page 28 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, I C N Resilience Efficiency Flexibility Innovation cumul. coord. organisational goals individual goals Social Software as an Instrument for Knowledge Management 2.0 share knowledge develop knowledge
  • 29. Page 29 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Conclusion  More tranparent Networking
  • 30. Page 30 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Global Networks (based on comments) Most important Metrics: Cross Coutry and Cross Organizational Networking Virtual contacts, based on comments were: • cross-country or cross-unit by 77% • cross-country and cross-unit by 52%. (data from April 2010)
  • 31. Page 31 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Consequence / Prerequisite (1) Openness is a key prerequisite for the emergence of networks.
  • 32. Page 32 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Use Patterns and Potential Benefits of Social Software (Functionalities) accessibility coupling Networking Information Management Communication Collaboration
  • 33. Page 33 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Redefining Access Rights Different Forms of Opening Content + „public“ listing / teasers etc. + findable but unlisted (corp. search) Symbol based (URL, /1234) Object specific security („holy grail“)
  • 34. Page 34 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Consequence / Prerequisite (2) Authenticity seems to be another prerequisite
  • 35. Page 35 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Networking Information Management Communication ( Collaboration ) The Social Software Volcano for Weblog Cases What Real Life Use Cases emerge? > more: see Ehms 2010 [1] Expert Weblog: Technical Documentation [2] Filter Weblog: Project Management [7x] Opinion Weblog: Info Mgmt. / Lotus Notes [9x] Expert Weblog: Web Techn. / experimental [6] Topic Weblog: Clima Change / Green [5] Link-Weblog: Technical Marketing [4] Manager Weblog (Expat): Information Officer [8x] Intensive Dialoge (Expat) [3] Link Weblog: Information Management [10x] Out linking Blog Tips and Tricks
  • 36. Page 36 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Authentic Knowledge Weblogs do have more connections 0 20 40 60 80 100 120 140 8x 1w 7w 9w 2w 3w 4_ 10_ 5_ 6_ INComments OUTComments A knoweldge weblog is a digital artifact which is primarily structured in an episodic way and that makes personal knowledge observable (Ehms 2010) Ein Wissensweblog ist ein primär episodisch strukturiertes, digitales Artefakt, welches personales Wissen beobachtbar macht. (Ehms 2010)
  • 37. Page 37 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Consequence / Prerequisite (3) Transparent Networks challenge other forms of Coordination
  • 38. Page 38 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Networks Hierarchy Markets Forms of Coordination inside organizations
  • 39. Page 39 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Organic, Drift Knowledge Society Complexity Networks Selections / Choices Self Organization - subjectivity - complexity experiment, fail cheap, fail early Mechanics, Determinism Industrial Society unambiguousness (panacea trap) predictable don’t fail http://www.cytosim.org/other/princeton/index.html Shifts in Control, Culture and Coordination
  • 40. Page 40 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, • What are the interactions you seek to create … around what content/objects? • Why here at this „space“? • How do the „publishing“ Interfaces look like? Key Questions
  • 41. Page 41 2010-10-28 © Siemens AG, Corporate TechnologyDr. Karsten Ehms, Thank you for your attention Siemens Aktiengesellschaft: Chairman of the Supervisory Board: Gerhard Cromme; Managing Board: Peter Loescher, Chairman, President and Chief Executive Officer; Wolfgang Dehen, Brigitte Ederer, Heinrich Hiesinger, Joe Kaeser, Barbara Kux, Hermann Requardt, Siegfried Russwurm, Peter Y. Solmssen; Registered offices: Berlin and Munich, Germany; Commercial registries: Berlin Charlottenburg, HRB 12300, Munich, HRB 6684; WEEE-Reg.-No. DE 23691322 Karsten Ehms Dipl.-Psych, Dr. phil. Siemens AG Corporate Technology, Knowledge Management Siemens AG, CT T IAT KDS Otto-Hahn-Ring 6 D-81730 Munich karsten.ehms@siemens.com Tel.: +49 (89) 636-55869 http://www.ct.siemens.com Publikationen etc. at http://www.ehms.net/ http://twitter.com/karstenpe/