1. Reset password link not received?
Follow these steps to get reset link
Identify your login
type
Check for email
id/mobile number
correctness
Check the email in
your junk/spam
folder
Not received?
Resend the link
2. Identify your login type
Type 1
If you use Paytm Login button
Type 2
If you use Log In button
3. Check for email ID/mobile number correctness
Type 1
If you use Paytm Login button
Type 2
If you use Log In button
Resetting password using Mobile number
Resetting password using
Email Id
Ensure that you have dialed using the
registered mobile number
Ensure that you have entered the registered email id
Ensure you have followed the IVR
instructions correctly
Check for:
- Spelling error
- If you have entered ‘0’ (zero) instead of ‘O’ (alphabet)
- You have entered the complete email address including ‘@’ symbol
and the correct domain name (for example, entered yahoo.com
instead of yahoo.in, etc.)
4. Check the email in your junk or spam folder
Login button
You will receive the password
reset link from
noreply@Paytm.com
If you are resetting your password using:
Paytm Login button
You will receive the password
reset link from
care@Paytm.com
5. Steps to reset password
for login type 1
(if you use ‘Paytm Login’ button)
6. Resetting your seller panel password (1/3)
Click on ‘Paytm Login’
Follow these steps to reset your password-
Click on ‘Forgot Password’
7. Call on the given number and press 1, you will receive
the password reset link via SMS
Ensure you call using the registered mobile number
Sellers who use their mobile number to login Sellers who use their email ID to login
Click on ‘click here’ and follow the next steps
Resetting your seller panel password (2/3)
8. Enter you registered email id here
Ensure there are no spelling errors
Click on “Send reset password link”
Reset Password link will be sent to your email ID
from care@paytm.com
Resetting your seller panel password (3/3)
9. Steps to reset password
for login type 2
(if you use ‘Log In’ button)
10. Follow these steps to reset your password-
Click on ‘Forget Password’
Resetting your seller panel password
Enter your registered email Id and click on Submit
Ensure there are no spelling errors
Reset Password link will be sent to your email ID from
noreply@paytm.com
