Login issue - SCD

1. Login Issue
In this module, we will discuss these potential areas:
1. How to reset your password?
2. How to contact our support team for login issues?

2. Login issue
If you are unable to login on Paytm Mall seller panel, follow these steps-
Issue Resolution
Forgot Password
or
Don’t have the password
Having other issue
Just click on forgot password and reset the password
Raise a ticket to contact our support team

3. How to reset your password?
Follow these steps to reset your password -
Click on ‘Paytm Login’

4. How to reset your password?
Click on ‘Forgot Password’

5. How to reset your password?
Call on the given number and press 1, you will receive the password reset link via
SMS and Email (if email id is registered with Paytm)
If your mobile number is registered with Paytm then follow these steps

6. How to reset your password?
Click on “click here”
If your mobile number is not registered with Paytm then follow these steps

7. How to reset your password?
Enter you registered email id here Click on “Send reset password link”
Password reset link will be sent on your email id

8. Reaching out to the support expert

9. How to contact our support team for login issues?
Click on ‘Having issues in login?’

10. How to contact our support team for login issues?
Choose your Login Issue Type

11. How to contact our support team for login issues?
Enter your registered Email ID here Enter your Merchant ID here

12. How to contact our support team for login issues?
Click on Submit Ticket
Our support team will contact you soon

13. Thankseveryone!
For any query, please raise a ticket using the Seller Helpdesk tab on your seller panel.