Migration to Paytm account

How to sync your Paytm Mall
seller account to your Paytm
account

How to sync your Paytm Mall seller account to your Paytm
account?
• Now you can login to the Paytm Mall seller panel using your Paytm mobile number or your registered email Id and password
• In order to sync your Paytm and Paytm Mall seller accounts, follow these steps -
Enter the credentials to your Paytm Mall seller panel
account and click Continue
Enter your password and then click on
Log In

• You can sync your Paytm Mall seller account to your Paytm account in these 3 ways-
Create new Paytm account using a
new email id
With your existing Paytm account
Create new Paytm account using the
email id which you use to login to
Paytm Mall Seller Panel
account?

Create new Paytm account using the email id which you use to login to Paytm
Mall Seller Panel and sync your account

An email to set your password is sent to your registered email ID
• Once logged in, you will get a pop-up. Follow these steps to sync your Paytm account -
account?

Click on Set Password
• Open your email account & search for the email received from care@paytm.com
Note – You need to check your spam folder as well, in case you are not able to find the mail
account?

Enter your new password Click on Submit
account?

Click on ‘here’
• Now, come back to the seller panel and follow these steps -
account?

Enter your registered email ID and the password you
updated from the link
Click on Sign In Securely
account?

Enter the OTP Click on Verify OTP
account?

Click on Done
You will now be logged out of your Paytm Mall seller panel and can log in to the seller
panel using your Paytm account credentials
account?

Create new Paytm account using a new email id and sync your
account

• If you don’t have a Paytm account and want to create a Paytm account with an email ID other than your registered email ID on
the seller panel, follow these steps -
Click on ‘here’
account?

Enter your new Email ID here and click on Send button
account?

If the entered Email ID has already been used for registration on the Seller Panel, you
need to use a new email ID which is not registered on the Seller Panel
account?

Login to your registered email ID and open the mail you must have
received from care@paytm.com
account?

Click on Set Password
Note – You need to check your spam folder as well, in case you are not able to find the mail
account?

Click on here
• Now, come back to seller panel and follow these steps -
account?

Sync the seller account with your existing
Paytm account
Using your email id which you use to login to
seller panel
Using your mobile number linked to
Paytm.com

Click on here
• If you already have a Paytm account registered with the same email id which you use to login on Paytm Mall seller panel, follow
these steps -
account?

Enter the OTP which you have received on your email
Id and click on Verify OTP
account?

Click on here
• If you already have a Paytm account & want to sync using your mobile number, follow these steps -
account?

• If you get this pop-up, it means your Paytm account has already been synced with another Seller Panel account. Here, you need
to log in using another Paytm account which has not been synced with any other Seller Panel account.
account?

• Now, to log in to the Paytm Mall seller panel, visit ‘seller.paytm.com’ and follow these steps -
Enter your registered email id or mobile number and
click Continue
On the pop-up screen, enter your password and click Sign
In Securely
account?

Click on Continue
account?

• You will be logged in to the Paytm Mall seller panel successfully
account?

• Once your Paytm Mall seller account is synced with Paytm account, you won’t be able to log in using your seller panel login ID
and password
• Please enter your linked Paytm.com login username+password to access your seller panel [refer the slide nos. 37 and 38]
account?

• Now, you can login to the seller panel by following these steps -
Enter your registered email id or mobile number and
click Continue
On the pop-up screen, enter your password and click Sign
In Securely
account?

How to reach out to Support team for assistance?
• Check out the FAQ section available on your seller panel :
Click on Help option Check out the details

• If you have any query or are facing any issue reach out to our experts by raising a ticket:
Click on Here option Click on Support tab

Click on My Account

Click on Manage your account

Click on Migrate to common Paytm login

Read the instructions carefully

Enter the description here, Attach the document if required and click on
Submit Ticket button

Thankseveryone!
For any query, please raise a ticket using the Seller Helpdesk tab on your seller panel.

Migration to Paytm account

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