I have reset my password, not able to login

1. I have reset my password,
not able to login
Follow these steps to login
Ensure that you have
followed the correct
steps to reset the
password
Check that you are
using the correct
password (spelling,
case type, etc.)
Still not able to
login? Try resetting
your password
Issue still persist?
Raise a ticket

2. Ensuring that password reset done using correct option
Login Type 1
If you get a pop-up to enter your password
Once you enter your registered
email Id and click on Continue
Login Type 2
If you do not get a pop-up to enter your password

3. Ensuring password correctness
While entering the password, ensure that you are:
- Entering the password without any spelling errors
- Using the correct case as the passwords are case (upper case/lower case)
sensitive
- Not entering the ‘0’ (zero) instead of ‘O’ (alphabet)
- Correctly entering all the special characters used while creating the password
- Entering the password in the correct sequence and have not jumbled the
same

4. Steps to reset password
for login type 1
(If you get a pop-up to enter your password)

5. Resetting your seller panel password (1/4)
Enter your registered email Id or mobile number and
click on Continue
Follow these steps to reset your password-
Click on ‘Forgot Password’

6. Call on the given number and press 1, you will receive
the password reset link via SMS
Ensure you call using the registered mobile number
Sellers who use their registered mobile number
to login
Sellers who use their registered email
ID to login
Click on ‘click here’ and follow the next steps
Resetting your seller panel password (2/4)

7. Enter you registered email id here and click “Send reset
password link”
Ensure there are no spelling errors
If your account is linked with a mobile number then the
Reset Password link will be sent to the mobile number
else to your email ID from care@paytm.com
Resetting your seller panel password (3/4)
Test@test.com

8. Set the password and
click on Submit
Resetting your seller panel password (4/4)
Reset Password link will be sent to your email ID
from care@paytm.com
Click on Set Password

9. Enter your registered email id or
mobile number and click on Continue
On the pop-up screen, enter your
password and click on Sign In Securely
Login to the seller panel (1/2)

10. Click on Continue
Login to the seller panel (2/2)

11. Steps to reset password
for login type 2
(If you do not get a pop-up to enter your
password)

12. Follow these steps to reset your password-
Enter your registered email id
and click on Continue
Click on ‘Forget Password’
Resetting your seller panel password (1/3)

13. Enter your registered email Id and click on Submit
Ensure there are no spelling errors
Reset Password link will be sent to your email ID from
noreply@paytm.com
Resetting your seller panel password (2/3)

14. Set your new password and click on Finish
Reset Password link will be sent to your email ID
from noreply@paytm.com
Click on Reset Password button
Resetting your seller panel password (3/3)

15. Login to the seller panel
Enter your registered email id and
click on Continue
Enter your password and
click on Log In

16. Still not able to login?
Raise a ticket using the below option