This document contains a resume for Syed Shahbaz Ali. It summarizes his career objective, areas of expertise, professional training, experience working as a Restaurant General Manager and 1st Assistant Manager at KFC and McDonald's Pakistan respectively, and his academic qualifications which include a Bachelor's degree. It also lists his personal details such as marital status and languages spoken.
Syed Shahbaz Ali resume for restaurant general manager
1. SYED SHAHBAZ ALI
363, H-1, Johar Town.
Lahore, Pakistan.
Mobile-No: 0300-4399459.
Email: syedshahbazali1985@gmail.com.
Date of Birth: November 16th
, 1985.
CAREER OBJECTIVE
To seek for a position in a progressive organization where
I can utilize my knowledge and skills to bring a positive change in the organization.
I can become more skilled and competent by working on demanding tasks under fine supervision.
AREA OF EXPERTISE
Customer Care/Relationship
Time Management
Inventory Management
Budget Management
Problem Solving
Recruitment and Selection
Crew Development
Multitasking Person
PROFESSIONAL TRAINING
Crew Training And Development Program.(CTDP).
Shift Into Over Drive (SIO).
Basic Shift Management (BSM).
Advanced Shift Management (ASM).
Effective Management Program (EMP).
Shift Management Excellence (SMX)
PROFESSIONAL EXPERIENCE
KFC (Kentucky Fried Chicken) (Dec 2014 – Dec 2015)
RESTAURANT GENERAL MANAGER
Responsible for operating the tasks of the Entire restaurant which includes to:
Maintain QSC of the entire restaurant.
Control the budget and Daily Variance Of Products.
Achieve given targets.
Spearhead the complete execution of Recruitment & Selection Process for Crew.
Conduct Employee Orientation For Crew.
Execute Performance Review System For Crew.
Coordinate & Follow Up with Line Management & Payroll.
Help to budget and control the Profit And Loss Line Items.
Responsible for Weekly And Monthly Inventory.
Responsible for assigning the Action Plan to managers and its follow up.
Maintain the store QSC.
Development of subordinate managers and crew.
Responsibility of making the Petty Cash Badge.
Order Restaurant Products according to Sales.
Help to budget and control the Profit And Loss Line Items.
Responsible for Weekly And Monthly Inventory.
Responsible for assigning the Action Plan to crew and its follow up.
2. MCDONALD’S PAKISTAN (Feb. 2014 –Nov 2014)
1st ASSISTANT MANAGER:
TRAINING
Spearhead the complete execution of Recruitment & Selection Process for Crew.
Conduct Employee Orientation For Crew.
Execute Performance Review System For Crew.
Coordinate & Follow Up with Line Management & Payroll.
Help to budget and control the Profit And Loss Line Items.
Control the Daily Variance Of Products.
Responsible for Weekly And Monthly Inventory.
Responsible for assigning the Action Plan to managers and its follow up.
Maintain the store QSC.
Development of subordinate managers and crew.
Responsibility of completion of MDP and SMX books.
Responsibility of making the Crew Training Need Analysis.
Responsibility of making the Training Calendar.
Responsibility of making the Status Sheet.
Responsibility of making the Petty Cash Badge.
MCDONALD’S PAKISTAN (Dec. 2008 - Feb. 2014)
2ND
ASSISTANT MANAGER
SCHEDULING:
Spearhead the complete execution of Recruitment & Selection Process for Crew according to
business need.
Conduct Employee Orientation For Crew.
Execute Performance Review System For Crew.
Coordinate & Follow Up with Line Management & Payroll.
Update the folders of all restaurant Crew.
Update the Leave Tracking.
Assign the Crew Duties according to Sales.
INVENTORY MANAGEMENT:
Order Restaurant Products according to Sales.
Update the Emc Book on daily basis.
Help to budget and control the Profit And Loss Line Items.
Control the Daily Variance Of Products.
Responsible for Weekly And Monthly Inventory.
Responsible for assigning the Action Plan to crew and its follow up.
3. ACADEMICS
QUALIFICATION
Bachelors
2005
DIVISION
I
Intermediate
2003
I
Matriculation
2001
I
PERSONAL
Marital Status: Single
Age : 30 Years
Computers : Well versed in Windows application,
Microsoft Office, Outlook and Internet
browsing.
Languages : Fluent in Urdu and can communicate in
English
References will be furnished on request
UNION BANK (Jun 2003 – Dec 2003)
SALES EXECUTIVE
Responsible for:
Visiting the clients for promoting the Car Leasing Scheme.
Explaining and convincing the clients about the Car Leasing Scheme.
Visiting the Show Rooms.
Achieving given targets.
T
FACILITATION` & EMPLOYEE DEVELOPMENT:
Conduct Crew Development Program.
Facilitate the Training Of Crew for new initiatives.
PLAN AND DAILY MAINTENANCE:
Responsible for the Look After And Maintenance of all equipments.
Follow-up of the Monthly Plan And Maintenance Tasks of equipment.
Responsible for assigning Equipment Tasks to all the managers.
Control the Equipment And Building Budgets for the restaurant.
Make the Monthly Problem Advice Sheets for the restaurant.
Update the Equipment Manuals and Maintenance Requirement Cards for the restaurant.
POLICY DEVELOPMENT & EMPLOYEE RELATIONS:
Participate in the Crew Development Process.
Execute the Crew Opinion Survey.
TRANS ASIAN PHARMACEUTICAL (Jan 2006 – Dec 2008)
FRONTLINE MANAGER
Responsible for:
Visiting various doctors and briefing the company’s medicines.
Explaining the medicines’ efficiency and their ingredients.
Shelf positioning in the Pharmacies.
Comparison of sales between competitors.
Achieving different targets
Out of Station Visits for the above purposes.