1. Intercontinental Riyadh
P O Box: 3636, Riyadh: 11481
Mobil: +966563518194
E-mail:mamunabdullah36@yahoo.com
RESUME
Abdullah Al Mamun
Objective Seeking a position of Maître’d(Headwater) restaurant in a five star hotel in the G.C.C
so as to utilize my experience in hospitality and customer service to Improve the establishment as a
Key Member in the Team
Education Qualification:
o SSC (Bangladesh Board Education)
Working Experience
o Being Individual having great exposure & huge experience with intercontinental hotel Riyadh
5years worked as room steward in housekeeping at Intercontinental hotel Riyadh
o 2years worked as room service waiter at Intercontinental hotel Riyadh.
o 5years working as assistant Head waiter in pavilion restaurant at Intercontinental hotel Riyadh.
Exposure to handle all F&B Outlets (From 1993to 2012 present)
Achievements:
o In 2007 awarded as supervisor of the month
Received appreciation from in house guest for providing personalize service in the year of 2007
And several times nominated for employee of year
o I have Obtained appreciation letters from the guest for the outstanding service
o I have been recognized in the team as Leader for the next level
o I was nominated many times as the supervisor of the month
o I have participated in many trainings in IHG
o I have recognized By the management for Ensuring the standards of the service Quality

2. Intercontinental Riyadh
P O Box: 3636, Riyadh: 11481
Mobil: +966563518194
E-mail:mamunabdullah36@yahoo.com
RESUME
Abdullah Al Mamun
KEY JOB RESPONCIBILITIES –
o Ensuring all the aspects’ of the functionality of the Restraint working
Smoothly.
o Maintaining the Service Quality of the Restaurant
o Overlooking the Hygiene of the service arias staff ect
o Key person to reporting to the Restaurant Manager
o Responsibility of the Cash Handling of the Restaurant
o Ensuring that Guest has a Good Interaction while they are in the
Restaurant
o Monitoring the Forecast of the Revenue of the restaurant
o Training &developing staff for the next level
o Carry out surveys of the guest satisfaction by (guest comment Cards)
o Coordinate the staff members according to the Reservations
o Ensuring the Guest (Reservation Diary is Maintain minimizing
Interaction
o Coordinating with the Kitchen to ensure all dishes are Named
accordingly
o Briefing the Staff about the Food Items before the Operation start
o Arranging the Table Set up According to Operation of the Restaurant
o Having conversations with the Guest &tacking feedbacks for the
further Requirements’
o Making Sure the Breakfast set up for the morning operation
o Ordering the Beverages’ & arranging accordingly
o BY end of the operation making sure all the lookers of the area &the
maintenance is
o ensure Making Sure the Breakfast set up for the morning
Training & Development
o Guest Courtesy
o Be my Guest
o Food Hygiene & handling
o Manu Test Training
o Food Preparation and kitchen Training
o Fire Drill Training
o IQ Training
o We know what it takes.
o Telephone Manners
o Craft Training (Management)
o Great Hotel Guest loves

3. Intercontinental Riyadh
P O Box: 3636, Riyadh: 11481
Mobil: +966563518194
E-mail:mamunabdullah36@yahoo.com
RESUME
Abdullah Al Mamun
Career Movements
I was Assigned in the House Keeping Department as a Room Steward. After I Was
Able to take a transfer to the F&B section .Then I was expose to a Larger Operation
In the F&B department . I was assigned in Room service ,Mini Bar Banqueting ,Pool
Side Bar ,Ect and all the Functioning in the F&B
F&B skills
o Have a Outstanding Knowledge about all Major F&B services.
o Micros Handler(F&B Integrated Revenue System).
o Have a Excellent food Knowledge.
o Experience in all conventional service methods.
o Good in F&B controlling .
o Heave a Good reputed relationship with the regular Guest .
Languages
Languages Written Spoken
ENGLISH YES YES
ARABIC YES YES
HINDI YES NO
BANGALI YES YES
Personal Information
Nationality Bangladesh
Date of Birth 01/03/1971
Marital status Married
Home address North Hazipur P.O.Kamarhat
Ramgonj Lakshmipur
(Local) telephone 008801726771285
I here By Delayer all the information narrated by me is truth above for my
Knowledge
Thank you ,
Abdullah Al Mamun