Aspects of communication

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4. 4
Please do not record this presentation.
Today’s contents should be kept secret because they are too useful :D

5. C O M M U N I C A T I O N i s W H A T ?
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* Process of Exchanging…
> INFORMATION
> IDEAS
> THOUGHTS
> FEELINGS
> EMOTIONS

6. C O M M U N I C A T I O N i s W H A T ?
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THROUGH… SPEECHSIGNALSBEHAVIOR WRITING
The most salient
medium of
communication
These are non
verbal
communications
like gestures.
The mood can
affect
communication.
These can be seen
in printed mediums
for communication.

7. P R O C E S S o f C O M M U N I C A T I O N
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THE MESSAGE IS THE
INFORMATION WANTED TO CONVEY
MESSAGE
THE RECIEVER RECIEVES THE
MESSAGE FROM THE SENDER TO
DECODE THE INFORMATION
RECIEVER
THE SENDER IS THE SOURCE OF
MASSAGE
SENDER
THE RESPONSE TO THE MESSAGE
FEEDBACK

8. A S P E C T S O F C O M M U N I C A T I O N
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• LISTENING • WATCHING• REACTING • SPEAKING
Heard? Viewed?Expressed?Feedback?
The aspects of communication are the useful mediums in communicating others.

9. LISTENING
Most important in communication
1. Listening takes practice
2. Listening is an active process
3. Listening requires attention
PRACTICE ATTENTION
ACTIVE
PROCESS

10. 10
01 LISTENING
02 SPEAKING
03 WRITING
04 READING
L I S T E N I N G
C O M E S F I R S T
The First and the foremost communication skill that we learn in our lives is
nothing but “ LISTENING ”

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ACCORDING TO THE ELMHURST COLLEGE LEARNING
CENTER:
 Listening and hearing are not the same. Hearing is the first stage
of listening.
 Hearing occurs when our ears pick up sound waves which are
then transported to our brain. This stage is our sense of hearing.
 Listening is a communication process and, to be successful, is
an active process.
 In active listening, meaning and evaluation of a message must
take place before a listener can respond to a speaker. Therefore,
the listener is actively working while the speaker is talking. How
can this happen? It is simple.
 Our thought speed is much faster than our speech speed. But be
careful! Don't allow the thought speed to race into daydreaming.
This habit will defeat our attempt to become an active listener.
L I S T E N I N G
I S N O T
H E A R I N G

12. 12
F a l l a c i e s
a b o u t
L i s t e n i n g
Listening is not my
problem!
Listening and hearing are
the same.
Good readers are good
listeners
Smarter people are better
listeners
Listening improves with
age

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R E A C T I N G
an action performed or a feeling
experienced in response to a situation or
event.
Adapting to the verbal and physical
aspects of the receiver.
SMILE SAD LOVEANGRY
DIS-
APPOINTED

14. 14
A
B
C
D
INFORMATIVE SPEECH
Speaker communicates knowledge about specific topic
to an audience
PERSUASIVE SPEECH
Intends to persuade the audience to convince.
SPECIAL OCCASION
Intends to inform or to persuade audience.
INFORMAL SPEAKING
Usually used to peers, family and in community.
S P E A K I N G
Involves talking or giving speeches.

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WATCHING
• Recognizing verbal and physical aspects of the receiver.
• When communicating, you need to understand your
audience and watch their reactions.

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