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HEARING
V/S
LISTENING
HEARING
2
⬗ Hearing refers to one's ability to
perceive sounds, by receiving
vibrations through ears.
⬗ Hearing is an ability.
⬗ Hearing does not requires
concentration.
⬗ Hearing is physiological, which is
through one of our senses in the
living organisms.
LISTENING
⬗ Listening is something done consciously,
that involve the analysis and understanding
of the sounds you hear.
⬗ Listening is a skill.
⬗ Listening requires complete concentration
⬗ On the contrary, listening is a psychological
(conscious) act.
3
LISTENING PROCESS
Types of poor listeners
5
Reasons for poor listening
6
Fast facts
• We listen at 125-250 wpm, think
at 1000-3000 wpm.
• 75% of the time we are distracted,
preoccupied or forgetful.
• 20% of the time, we remember what
we hear.
• More than 35% of businesses think
listening is a top skill for success.
⬗7
8
TYPES OF LISTENING
APPRECIATIVE
LISTENING
EMPHATIC LISTENING
COMPREHENSIVE
LISTENING
CRITICAL LISTENING
Appreciative listening
❑Listening for Pleasure and
enjoyment, as when we listen to
music, to a comedy routine, or to an
entertaining speech etc.
9
Emphatic listening
❑Empathic listening is a way
of listening and responding to another
person that improves mutual understanding
and trust.
10
Comprehensive listening
11
❑Comprehensive listening is the
interpretation of the words and
ideas. Comprehensive listening involves
understanding the thoughts, ideas, and
message.
critical listening
Critical listening is a form of listening that if
usually not mentioned, since it involves
analysis, critical thinking and judgment. Making
judgments during listening is often considered as
a barrier to understand a person, and there's a lot
of truth in that.
12
Promoting better listening
13
“Listening is an art that requires
attention over talent, spirit over
ego, others over self.
➢Dean Jackson
14
15
Thanks!
Team members
⬗ ANSHULSARSIYA[19BME10009]
⬗ HARSH GIRI [19BCY10037]
⬗ YASHWANT GOUR[19BEC10043]
⬗ PRANAVSANTHOSH[19BCY10155]
⬗ NAMANAGARWAL[19BCE10395]
⬗ NOELPAUL FREDY[19BCY10130]
⬗ DUNGARDASCHURA[19BCY10176]
16

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Hearing vs listening