1. MARK ANTHONY S. ALIGONERO
Al QALAH Bldg. unit 110 Fujairah UAE
Contact No. +971 564406516
E-mail: markiedizzer81390@gmail.com
OBJECTIVE:
To secure a position in a progressive and socially responsible company where I can
practice my education, marketing and customer service skills to bring value to their institution
by giving me the opportunity to further expand my professional experience.
QUALIFICATIONS:
 Possesses good interpersonal and communication skills and manages multi-tasking
effectively.
 Has enthusiasm for learning, high stress tolerance and willing to be trained.
 Proven team player, flexible, fast learner, alert and can work under pressure.
 Excellent interpersonal, communication and relationship-building skills. Listen
attentively, communicate persuasively and follow through diligently.
 Excellent knowledge of Microsoft Office System (including Microsoft Word, Microsoft
Excel, Microsoft PowerPoint, and Microsoft Outlook).
WORK EXPERIENCE:
 Team Member, Emirates International Restaurant Llc. (February2013-present)
Fujairah City Centre, Fujairah, U.A.E.
 Responsible in taking orders, serving, suggestive selling and attending to
other customers’ needs
 Coordinating with the kitchen to make sure that service is on time and the
quality of the food is according to the company’s standards.
 Ensures and maintains cleanliness, sanitation and hygiene
 Real Estate Consultant, Empire East Landholdings Inc. (January 2011– Jan 2013)
Manila, Philippines
 Sell the property to buyers but following up with help and recommendations
 Responsible to understands the requirements of the clients by interacting with them
 Helps the client in legal works like preparation of ownership deeds and arrangement
of loans
 Schedule appointments with clients to show them the properties that meet their
requirements
 Team Member, Pizza Hut Philippines Inc. (April 2010-Dec 2010)
Manila, Philippines
 Welcoming the guest warmly and help them make choices
 Responsible for taking customer’s orders
 Responsible for busing out dishes
 Assigned in preparing customers tables
 Performed tasks at the dispatching area
Skills:
 Written and verbal communication skills
 Self-motivation and ability to take the initiative

2.  Ability to work well under pressure
 Strong customer service skills
 Excellent telephone manner
 Able to take on responsibility
 Good organization, with attention to details
 Quick learner, keen to learn and improve skills
 Team work
Achievements:
 Best Team Member for Selling and Suggestive Selling
 Highest Guest Satisfaction Achiever survey
 Highest Sales Achiever
 Champion in Battle of the Brain Competition in all U.A.E branch
SEMINARS AND TRAININGS:
 Philippine Airlines (April 23, 2010)
 Personality Development Customer Service
 Super Ferry Commercial Cruise line (April 20 to 26, 2010)
 Vessel Familiarization, Hotel Operation and Services,
And Basic Safety Onboard
EDUCATIONAL ATTAINMENT:
Tertiary : Bachelor of Science in Hospitality Management
Major in Hotel and Restaurant Management
Mindanao Polytechnic College, General Santos City
SY April 19, 2010- March 25, 2011
Personal Profile:
Gender : Male
Date of Birth : August 13, 1990
Place of Birth : Philippines
Civil Status : Single
Citizenship : Filipino
Height : 180 cm
Weight : 74kg
Visa Status : Employment Visa
Passport Number : EB6651910
Expiry Date : October 26, 2017
CHARACTER REFERENCE:
Mr. Eslam Ezzat
General Manager
Emirates International Inc.
0561749266
Mr. Randy Roldan Lanozo
Program Head
Joji Ilagan International School, General Santos City
09105115466