1. Mr Chhiv Saron
#87, St 200 Phsa Thmey III, Khan
Doun Penh Phnom Penh.
Email: chhivsaron@gmail.com
Tel: 081 65 23 71/ 089 966 665
09 September 2016
Dear Sir / Madam
I would like to apply for the above e position ……… with your organization ……….
advertised on website www.linkedin.com dated 08 September 2016.
I am very excited about the possibility of working with your organization. I am sure I would be an asset to
your team as I bring with me the following:
 A solid Managerial background
 4 year experiences as a Front Office Supervisor (Comfort Star II Hotel)
 Strong positive customer service focus
 Strong administration background including report writing
 Strong problem-solving and negotiation skills
 Strong interpersonal, verbal and communication skills
 Very strong financial background dealing with large sums of money
 Very positive team member and leader
 Experience dealing with staff (20 –30 team members) including staff rostering, monitoring staff
behavior, staff issues and staff training
I am a highly motivated person, highly responsible, strong understanding of business management. I have
strong positive leadership skills and enjoy working with others to reach targets and be successful in my
position.
I look forward to further discussing my application with you. Should you have any further questions please
do not hesitate to contact me. Thank you for this opportunity.
Yours sincerely
Chhiv Saron

2. CURRICULUM VITAE
Mr Chhiv Saron
Address: #87, St 200,Phsa Thmey III,
Khan Doun Penh Phnom Penh.
Email: chhivsaron@gmail.com
Tel: 081 652 371 / 089 966 665
CAREER OBJECTIVE
To utilize my comprehensive Management skills and experience in the Hotel, Restaurant and Hospitality and
Tourism industries. My goal is to continue to be an effective and positive team leader and Manager, to impact
my new company and help them to move forward with positive growth into the future.
QUALIFICATION
2013 – 2016 Under Studying Bachelor Degree at Build Bright University.
Major General management
TRAINING COURSES
02 Feb 2015 Certificate of adviser at Manulife insurance.
13 Sep 2013 Certificate of Microsoft World & Excel power Point and Assess,
30 Sep 2009 assistant cook at Ochoo Ochoo Restaurant
EDUCATION
1999 – 2005 Phreah Beida Thakvika Cheat High School, Kampot Province,
Nov 2012 – Present Front Office Supervisor
Comfort Star II Hotel II, Phnom Penh
Dec 2008- Oct 2012 Receptionist
Comfort Star II Hotel, Phnom Penh
Hospitality & Tourism Skills & Experience
Staff  Maintain positive leadership with all team members
 Controlling the appearance and cleanliness of the staff and working area as
well as the behavior of staff
 Monthly evaluation of all Front Office staff
Administration  Communicate and report regularly to Front Office Manager concerning the
daily operations
 Daily overseeing of the Front Office Department
 Organizing, controlling the working schedule and leave status of all FO staff
 Check out the guest and clear bill and make report to FO Manager
 Check all daily Front Office documents such as Reservation Forms, Vouchers
 Deposit Forms, Mini Bar Receipt, Daily Record Book and other documents not
to be out stoked
 Maintain positive relationship with all on-line booking agents

3. Customer Service  Maintain and build a positive relationship with all guests
 Greeting and providing information to guests
 Registering guests and making reservations
 Check-in and check-out guests and escort guest to the rooms
 Arranged the room that guests made reservation by face to face and phone,
 Establishing a good relationship with all tour leader
 Problem solving with all Front Office staff and guest complains
COMPUTER SKILLS
 Competent operator of Microsoft Office 2010:
 MS Word for all office administration
 MS Excel for spreadsheets and calculations
 MS PowerPoint for presentations
 Outlook for emailing
 Google for research
PERSONAL ATTRIBUTES
 Competent staff member
 Highly motivated
 Strong positive customer focus
 Highly responsible person
 Excellent communication skills both written and spoken
 Excellent problem solving skills
 Positive leadership skills
 Very confident person
 Strong understanding of business management
 Business focused person for the improvement of the company
LANGUAGES
Khmer Native speaker. Excellent written and reading skills
English Excellent speaking, reading, writing and listening skills
Thai Basic conversation skills
HOBBIES
 Reading books on business and reading newspapers
 Playing team sports (basketball) with my friends
 I enjoy traveling
PERSONAL DATA
Place of Birth: Kampot Province
Date of Birth: 15 May 1986
Nationality: Cambodian
Marital Status: Single
Health: I am in very good health (non-smoker)

4. REFEREES
Mr Houerng Bora
General Manager at Comfort Star II Hotel
Tel: 016 255 522
012 237 555