1. Ahmed Mohsen Mohamed El Sadek
El Steen St., Makka, KSA
Phone: +966 56 087 5798
Email: ahmed_mohsen2069@yahoo.com
Objective:
To obtain a position that would allow me to utilize my leadership, organization, and human relations
skills in a professional retail environment.
Summary of Qualifications:
Proven leader in hospitality settings – three years of supervisory experience in a restaurant
environment.
Demonstrated ability to perform instant decision making, supporting the staff, and complete
interaction with guests.
Proven record of enforcing standards for individual performance.
Able to assess staffing needs and recruit staff.
First-hand experience with monitoring procurement, storage, preparation, cooking, handling, and
serving of food and beverage.
ProfessionalExperience:
Americana – KFC,EL HARAM,MAKA, KSA
Assistant Restaurant Manager | Jan 2014 – Present
Manage scheduling of staff.
Work with staff and management to provide excellence in customer services.
Ensure proper employee training.
Resolve issue related to both staff and customers.
Ensure the quality of service and service provision.
Monitor customer service levels.
Provide assistance in the event of an employee being absent.
Manage all paperwork and cash duties.
Take full responsibility for the Restaurant during allocated.
Americana – KFC, KSA
Restaurant Supervisor | Jul 2011 – Dec 2013
Supervises up to 20 employees.
Interviewed, hired, and trained employees.
Addressed complaints and resolved problems.
Trained workers.
2. Assigned and coordinated work of employees.
Supervised serving of meals.
Inspected kitchen and dining areas.
Ensured sanitary standards.
Sphinxes Travel Group, Egypt
Marketing representative | Jan 2010 – Jun 2011
Contact customers and provide them with full details about company offers and benefits.
Education:
Alsun Academy – 2009
Bachelor of Tourism and Hotels, Tourist Studies Section
Additional:
Exceptional customer service skills.
Ability to work with a diversity of people.
Excellent interpersonal and communication skills.
Familiar with accounting and payroll functions.
References:
Available upon request