1. Chirag Dharamshi
Flat No. 105/B, Sushila Apt, Tambe Nagar, Sarojini Naidu Road, Mulund (W), Mumbai- 400 080
Mobile: +91 9773274891 Email: chirag.dharamshi@gmail.com
OBJECTIVE
To build a career in a challenging and creative environment where I can make a sizable contribution and
enrich my experience in the process. I am looking for an opportunity, which will allow me to have a
broader vision of the business and service engagement and support me in my professional endeavours.
SUMMARY
 Associated with The Oberoi Hotels & Resorts holding experience of almost six years (2010-2016)
 Marketing Executive at Frankfinn
 Receptionist in a clinic
 Sales Marketing Executive for Global Direct (VODAFONE)
WORK EXPERIENCE
Employer – A Five Star property The Oberoi, Mumbai which enjoys unrivalled position on the
exclusive bay of Marine Drive and Queen’s Necklace - a crescent of lights that adorns the shoreline
of magnificent ocean.
Current Designation Assistant Steward
Department In-Room Dinning (IRD)
Period September 2014 onwards
Job Profile Engagement of proficient and professional Food & Beverage service
to the guests and exceeding their expectations including people
management
Functions:
 Respond to guest queries in timely and collective manner to ensure utmost satisfaction
 Providing guidance to new joiners and subordinates
 Knowing the guest profile and preferences
 Good knowledge of varieties of Wine & Alcohol
 Hands on experience in addressing team with proper delegation of work
 Hold responsibility when delegated as Acting Caption for the department
ADDITIONAL EXPERIENCE
At an initial stage started a career as an Apprentice Steward on February 1, 2010, being quick learner
got to explore various departments and service patterns in hotel which included Banquets, Service
Bar, Restaurants, The Oberoi, Business Centre and In – Room Dinning (IRD) Department.

2. June 2012 – Aug 2014
Progressing with my aspirations, was promoted on Fixed Term Contract (FTC) wherein for the
period of two years (June 12 – May 14) had multiple service engagement, the main department being
The Oberoi, Business Centre but also was fortunate to explore my skills in The Oberoi, Restaurants.
In June 2014, with an approach of new development and learnings I was successfully taken up with
appreciation on the payroll of the hotel with added responsibility and expectations in pursuance of
permanent engagement, which I had upheld till date with an internal transfer to In-Room Dinning
(IRD) in September 2014.
Designation Assistant Steward
Department The Oberoi, Business Centre
Job Profile
Taking Food & Beverage orders
Handling all basic secretarial facilities for the Guest
Booking meeting request and looking after arrangements
Restaurant
Fenix (All day Dinning)
Vetro (Italian Cuisine)
Ziya (Contemporary Indian Cuisine)
6 months
3 months
3 months
Job Profile Order taking, punching, service and people management
Feb 2010 – Jan 2012
Designation Apprentice Steward
Department
Banquets
Service Bar
The Oberoi, Business Centre
6 months
6 months
12 months
Job Profile
Arrangements and set ups for Wedding, Conferences etc.
Preparation of basic Cocktails and Mocktail’s with all Wines and Liquor
Serving in rooms and Frangipani Restaurant
ACADEMICS
 Diploma course in Aviation, Hospitality and Travel Management
Frankfinn Institution of Airhostess Training
 Bachelor of Commerce : 2012-13
Sarvajanik Shikshan Sansthas College – 1st
Division
 H.S.C : 2006-07
National College of Arts, Science & Commerce – 1st
Division
 S.S.C : 2004-05
Holy Angels High School – 1st
Division

3. CORE COMPETENCIES
 Motivated and determined to learn and explore new skills
 Effective in initiating and co-coordinating activities in the team
 Dedicated to work hard in order to achieve the given budgets
 Good analytical skills and ability to deal with intricacies
 Good interpersonal and oratory skills
 An active listener especially while working in groups
EXTRA CURRICULAR ACTIVITIS & SPORT
 Listening music
 Swimming
 Socializing
 Playing and Watching Cricket
PERSONAL PROFILE
Date of Birth : July 23, 1989
Gender : Male
Marital Status : Single
Linguistic Abilities : English, Hindi, Marathi, Gujarati
DISCLAIMER
All the above information is true to the best of my knowledge.
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