This document is a resume for Alyanna Kimberly D. Carumba. It summarizes her career objective, qualifications, work experience, education, skills and personal details. Her career objective is to obtain a challenging position that allows her to use her skills and contribute to a company's success. She has over 5 years of experience in office administration, customer service and sales roles. Her educational background includes a Bachelor's degree in Tourism from Liceo de Cagayan University. Key skills listed include communication, organization, Microsoft applications, and cultural sensitivity.

1. ALYANNA KIMBERLY D. CARUMBA
fatimahcarumba@gmail.com
Satwa, Dubai, U.A.E.
055 5804 752
CAREER OBJECTIVE:
To obtain a challenging position in a highly regarded company that will enable me to use my
organizational skills, educational background for my career advancement and be able to contribute
positively to the company’s success at the same time.
QUALIFICATION SUMMARY:
 Good communication skills (telecommunication and email communication)
 Good organizational skills, with the ability to multitask
 Filing
 Administrative duties
 Sales
 Customer service
 Hospitality
_____________________________________________________________________________________
WORK EXPERIENCE with JOB DESCRIPTIONS:
Office Clerk General / Secretary / Office girl / (all around - office duties)
Nashwan Healthy Food Trading LLC, Al Karama Dubai U.A.E.
01 October 2013 to Present
 Collect, count, and disburse money through check and telegraphic transfer, depositing cash or
cheque, requesting bank statements and cheque books and other banking transactions.
 Prepare and process of Pro-forma Invoices and Packing List.
 Monitor and clear shipments at Dubai Cargo Village and Dubai Flower Centre
 Communicate with customers to answer questions, explain information, take orders and address
complaints.
 Answer telephones, direct calls and take messages.
 Compile, copy, sort, and file records of office activities, business transactions, and other
activities.
 Payments of utility bills (DEWA, Etisalat, Salik, etc.)
 Maintain records of contracts, policies and other legal documents

2.  Operate office machines, such as photocopiers and scanners, facsimile machines, and personal
computers.
 Compute, record, and proofread data and other information, such as records or reports.
 Maintain and update filing, inventory, mailing, either manually or using a computer.
 Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail.
 Review files, records, and other documents to obtain information to respond to requests.
 Deliver messages and run errands.
 Receive and inventory of stocks, order materials, supplies, and services.
 Manage calendars and arrange appointments.
 Process and prepare documents, such as business or government forms (Dubai Municipality and
Dubai Economic related matters).
 Type, format, proofread and edit correspondence and other documents, from notes, using
computers or typewriters.
 Count, weigh, measure, and/or organize materials.
 Prepare meeting agendas, attend meetings, and record.
 Make travel arrangements for the employer.
School Bus Assistant
Lycee Libanais Francophone PVT. LLC, Al Qusais Dubai, U.A.E.
30 September 2011 to 30 September 2013
 Supervising student behavior on the school bus with a view to ensure and secure travel for all
students and passengers.
 Attending, where necessary, to needs of individual students.
 Liaising with the driver on issues such as safety and comfort on the school bus, and working with
the driver to ensure student are transported safely and in comfort.
 Maintaining a neat and clean appearance when travelling on the bus
 Maintaining open communication with parents
 Continues monitor safety of children at all times.
Sales Lady/Cashier
Cagayan de Oro, Philippines
May 2011 to July 2011
 Receiving payments (cash, cheque, credit cards, vouchers or automatic debits)
 Issuing (receipts, refund, credits, or changes due to customers
 Answering customers questions and provide information regarding company products and prices
 Greet customers
_____________________________________________________________________________________
EDUCATIONAL BACKGROUND:
Bachelor of Science in Tourism - Major in Hotel and Restaurant Management
Liceo de Cagayan University, Cagayan de Oro City, 2009-2014 (Graduated for 4yrs)

3. _____________________________________________________________________________________
KEY SKILLS:
 Outstanding communication and interpersonal skills
 Organizational skills
 Cultural sensitivity and creativity
 Working knowledge of Microsoft Applications
 Patient and warm with the people around me
_____________________________________________________________________________________
PERSONAL DETAIL:
Date of birth : 16 August 1988
Nationality : Filipino
Status : Married
Visa Status : Employment Visa
Gender : Female