Daily lesson Plan in Grade 9

1. Content Standard
The learner demonstrates understanding of providing effective housekeeping
services to house guests.
Performance Standard
The learner independently demonstrates understanding of providing effective
housekeeping services to house guests.
Learning Competency and its Code
Learning Competency 2.1: Describe and explain the use of different types of
housekeeping and front office forms. (TLE_HEHK9- 12HS-Ia-e-2)
Key Concept The use of different types of housekeeping and front office forms.
I. LEARNING OBJECTIVES
 Cognitive: To explain the use of different types of housekeeping and
front office forms.
 Affective: To describe intensively the use of different types of
housekeeping and front office forms.
 Psychomotor: To follow the use of different types of housekeeping and
front office forms.
II. CONTENT Types and uses of different housekeeping and front office forms
References
Curriculum Guide Page 9
Activity Sheet 2.1
www.google.com
Resources Internet Links
III. LEARNING PROCEDURES
A. Preliminary Activities
1. Drill Given an example of the different types of housekeeping and front office forms.
2. Review What are the different types of housekeeping and front office forms?
3. Motivation Show to the learners the different types of front office forms ( Images)
B. Developmental Activities
1. Activity
ACTIVITY 2.1
“Describe It! And Explain It!”
Direction: Describe and explain the following. Rubrics will be basis for
evaluation.
Detailed Lesson Plan No. 2.1
Learning Area: Housekeeping
Quarter: First Quarter
Week: Week 3
Grade Level: Grade 9
Duration: _____________________

2.  PRE-ARRIVAL
 ARRIVAL
2. Analysis
Why should we familiarize the different front office forms?
How can it help?
3. Abstraction
The learners understand the different types of housekeeping and front office
forms.
4. Application
Let the learners describe and explain the use of different types of
housekeeping and front office forms.
IV. EVALUATION Answer Self-Check 2.1
V. AGREEMENT/ASSIGNMENT
¼ Sheet of paper
Make an insights about front office forms
VI. REFLECTION
A. Number of learners who earned 80% in the evaluation.
_______________________________________________________________________
B. Number of learners who require additional activities for remediation who scored below 80%.
_______________________________________________________________________
C. Did the remedial lessons work? Number of learners who have caught up with the lesson.
_______________________________________________________________________
D. Number of learners who needs to continue to remediation.
_______________________________________________________________________
E. Which of my teaching strategies works well? Why did these work?
_______________________________________________________________________
Writers: Giovanni M. Ortega / Rosalie Palamara / Jimagil O. Gomez
Schools: Padada NHS / Bangkal NHS / Matanao NHS
Division: Davao del Sur
Illustrator:
School:
Division

3. Content Standard
The learner demonstrates understanding of providing effective housekeeping
services to house guests.
Performance Standard
The learner independently demonstrates understanding of providing effective
housekeeping services to house guests.
Learning Competency and its Code
Learning Competency 2.2: Practice proper handling of client’s queries through
telephone, fax machine, e-mail, etc. (TLE_HEHK9-12HS-Ia-e-2)
Key Concept Proper handling of client’s queries through telephone, fax machine, e-mail, etc.
I. LEARNING OBJECTIVES
 Cognitive: To discuss proper handling of client’s queries through
telephone, fax machine, e-mail, etc.
 Affective: To appreciate the proper handling of client’s queries through
telephone, fax machine, e-mail, etc.
 Psychomotor: To practice proper handling of client’s queries through
telephone, fax machine, e-mail, etc.
II. CONTENT Handle clients’ queries through telephone, fax machine, email, etc
References
Curriculum Guide Page 9
Activity Sheet 2.2
www.google.com
Resources
Internet Links
MP4
III. LEARNING PROCEDURES
A. Preliminary Activities
1. Drill Given an example of tips for handling customer inquiries over the phone.
2. Review
What are the important things to be considered in handling customer inquiries
over the phone?
3. Motivation Short Video Presentation
B. Developmental Activities
1. Activity
ACTIVITIES 2.2 “PRACTICE IT!”
Make a video presentation about proper handling of client’s through telephone.
The scenario of the activity is to receive a call from the client’s queries over the
phone. After the activity the teacher will assess the performance using the
Detailed Lesson Plan No. 2.2
Learning Area: Housekeeping
Quarter: First Quarter
Week: Week 3
Grade Level: Grade 9
Duration: _________________

4. rubrics provided below.
2. Analysis
Why do you think tips for handling customer inquiries over the phone
is important?
How to achieve customer’s satisfaction?
3. Abstraction
The learners understand proper handling of client’s queries through
telephone, fax machine, e-mail, etc.
4. Application
Let the learners practice proper handling of client’s queries through
telephone, fax machine, e-mail, etc.
IV. EVALUATION Answer Self-Check 2.2
V. AGREEMENT/ASSIGNMENT
Advance research on common problems related to Housekeeping Services.
VI. REFLECTION
F. Number of learners who earned 80% in the evaluation.
_______________________________________________________________________
G. Number of learners who require additional activities for remediation who scored below 80%.
_______________________________________________________________________
H. Did the remedial lessons work? Number of learners who have caught up with the lesson.
_______________________________________________________________________
I. Number of learners who needs to continue to remediation.
_______________________________________________________________________
J. Which of my teaching strategies works well? Why did these work?
_______________________________________________________________________
Writers: Giovanni M. Ortega / Rosalie Palmara / Jimagil O. Gomez
Schools: Padada NHS / Bangkal NHS / Matanao NHS
Division: Davao del Sur
Illustrator:
School:
Division:

5. Content Standard
The learner demonstrates understanding of providing effective housekeeping
services to house guests.
Performance Standard
The learner independently demonstrates understanding of providing effective
housekeeping services to house guests.
Learning Competency and its Code
Learning Competency 2.3: Identify common problems related to
Housekeeping Services. (TLE_HEHK9- 12HS-Ia-e-2)
Key Concept Common problems related to Housekeeping Services
I. LEARNING OBJECTIVES
 Cognitive: To identify common problems related to Housekeeping
Services.
 Affective: To appreciate the different solutions for the common
problems related to housekeeping services.
 Psychomotor: To write the common problems related to
Housekeeping Services.
II. CONTENT Common problems related to housekeeping
References
Curriculum Guide Page 9
Activity Sheet 2.3
www.google.com
Resources
Internet Links
III. LEARNING PROCEDURES
A. Preliminary Activities
1. Drill Given an example of common problems with hotel housekeeping.
2. Review Ask the learner on why the establishment encounters different problems.
3. Motivation Let’s solve the PUZZLE
B. Developmental Activities
1. Activity
IDENTIFYING THE PROBLEMS
2. Analysis
Why should we familiarize the common problems in the hotel
establishment?
Detailed Lesson Plan No. 2.3
Learning Area: Housekeeping
Quarter: First Quarter
Week: Week 3
Grade Level: Grade 9
Duration: ___________________

6. 3. Abstraction The learners understand the common problems in the hotel establishment.
4. Application Let the learners identify the common problems in the hotel establishment.
IV. EVALUATION Answer Self-Check 2.3
V. AGREEMENT/ASSIGNMENT
Advance research on handling different problems in Housekeeping
Services.
VI. REFLECTION
K. Number of learners who earned 80% in the evaluation.
_______________________________________________________________________
L. Number of learners who require additional activities for remediation who scored below 80%.
_______________________________________________________________________
M. Did the remedial lessons work? Number of learners who have caught up with the lesson.
_______________________________________________________________________
N. Number of learners who needs to continue to remediation.
_______________________________________________________________________
O. Which of my teaching strategies works well? Why did these work?
_______________________________________________________________________
Writers: Giovanni M. Ortega / Rosalie Palamara / Jimagil O. Gomez
Schools: Padada NHS / Bangkal NHS / Matanao NHS
Division: Davao del Sur
Illustrator:
School:
Division:

7. Content Standard
The learner demonstrates understanding of providing effective
housekeeping services to house guests.
Performance Standard
The learner independently demonstrates understanding of providing
effective housekeeping services to house guests.
Learning Competency and its Code
Learning Competency 2.4: Observe proper handling of different
problems in Housekeeping Services. (TLE_HEHK9- 12HS-Ia-e-2)
Key Concept Proper handling of different problems in Housekeeping Services.
I. LEARNING OBJECTIVES
 Cognitive: To observe proper handling of different problems in
Housekeeping Services.
 Affective: To value the different ways of handling problems in
housekeeping services.
 Psychomotor: To write observations of proper handling of
different problems in Housekeeping Services.
II. CONTENT Handling different problems in Housekeeping Services
References
Curriculum Guide Page 9
Activity Sheet 2.4
www.google.com
Resources
Internet Links
III. LEARNING PROCEDURES
A. Preliminary Activities
1. Drill
Given an example of some tips that will teach you how to handle customer
complaints at your hotel effectively and ensure customer satisfaction.
2. Review
Ask the learner on what are the tips to be considered in handling customer
complaints.
3. Motivation Photo Gallery
B. Developmental Activities
1. Activity
ACTIVITY 2.4
“Handle It Properly”
Watch a video about different problems in housekeeping services and
observe on how the housekeepers handle the problems. You may write
your observations in a clean sheet of paper in a paragraph form. The
Detailed Lesson Plan No.2.4
Learning Area: Housekeeping
Quarter: First Quarter
Week: Week 3
Grade Level: Grade 9
Duration: _____________

8. scoring rubric will be basis of evaluating your output.
2. Analysis
Why should we familiarize the important tips in handling
customer complaints?
3. Abstraction
The learners understand the proper handling of different problems in
Housekeeping Services.
4. Application
Let the learners observe proper handling of different problems in
Housekeeping Services.
IV. EVALUATION Answer Self-Check 2.4
V. AGREEMENT/ASSIGNMENT
¼ Sheet of Paper
How to maintain good relationship between the guests and hotel
personnel?
VI. REFLECTION
P. Number of learners who earned 80% in the evaluation.
_______________________________________________________________________
Q. Number of learners who require additional activities for remediation who scored below 80%.
_______________________________________________________________________
R. Did the remedial lessons work? Number of learners who have caught up with the lesson.
_______________________________________________________________________
S. Number of learners who needs to continue to remediation.
_______________________________________________________________________
T. Which of my teaching strategies works well? Why did these work?
_______________________________________________________________________
Writers: Giovanni M. Ortega / Rosalie Palamara / Jimagil O. Gomez
Schools: Padada NHS / Bangkal NHS / Matanao NHS
Division: Davao del Sur
Illustrator:
School:
Division: