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Bram Alkema 
24-09-2014 
Prague
Would you be interested to be 
Coached or Advised by me? 
Yes!? Great! 
See the last slide….
Loyalty 
“You want your 
current and future customers 
to tell others and themselves 
to buy more 
and more often…”
Value engine 
Hardware Software
Revenue
Exploded business model 
Printing 
Infotainment 
Promotional reach 
Media bureau reach 
Anti corruption
Strategy of management 
“to stay one step 
ahead of 
the need 
to be efficient...”
Marketing Innovation
Zoomed business model 
Outside Inside Bookkeeping 
Marketing How do we get our ideas and 
products delivered? 
How do we PRAHA? What does it say on the 
bill? 
Value Who should persuade 
themselves and others to 
buy more often? 
What do we solve 
problems and needs for 
users and customers in a 
new way? 
What do we have, 
tangible assets? 
Execution What can we have a partner 
do? 
What should we be doing 
then? 
What does all of this 
cost?
Creating customers 
Persuade, 
Respect, 
Advance, 
Hold, 
Advocate
Refertising 
The art and science of 
persuading users and 
customers to tell or show 
other people to buy 
more...
Happy customer 
“Customer satisfaction 
depends on market 
share... 
not the other way around.”
Dollar shave club
Ok, here is my business model… I want you to be part of my 
pilot. 
Link with me on Linked In or on Twitter or Skype me on 
memarkable. Or send an email to loyalty@bramalkema.nl 
• The Pilot is a coaching session on video – Skype 
• It is about a 1 hour.... 
• XpertNet will contact you with the details 
• The costs are very reasonable, it is part of the pilot!
Handouts,  Loyalty over Gold - Bram Alkema

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Handouts, Loyalty over Gold - Bram Alkema

  • 2.
  • 3. Would you be interested to be Coached or Advised by me? Yes!? Great! See the last slide….
  • 4. Loyalty “You want your current and future customers to tell others and themselves to buy more and more often…”
  • 7. Exploded business model Printing Infotainment Promotional reach Media bureau reach Anti corruption
  • 8. Strategy of management “to stay one step ahead of the need to be efficient...”
  • 10. Zoomed business model Outside Inside Bookkeeping Marketing How do we get our ideas and products delivered? How do we PRAHA? What does it say on the bill? Value Who should persuade themselves and others to buy more often? What do we solve problems and needs for users and customers in a new way? What do we have, tangible assets? Execution What can we have a partner do? What should we be doing then? What does all of this cost?
  • 11. Creating customers Persuade, Respect, Advance, Hold, Advocate
  • 12. Refertising The art and science of persuading users and customers to tell or show other people to buy more...
  • 13. Happy customer “Customer satisfaction depends on market share... not the other way around.”
  • 15. Ok, here is my business model… I want you to be part of my pilot. Link with me on Linked In or on Twitter or Skype me on memarkable. Or send an email to loyalty@bramalkema.nl • The Pilot is a coaching session on video – Skype • It is about a 1 hour.... • XpertNet will contact you with the details • The costs are very reasonable, it is part of the pilot!