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Make It! (4/6)
En föreläsning om Business
Model Innovation,
makerkulturen och framtiden,
2015
Här finns nystartade kunskapsföretag,
näringslivsfrämjare och företagsrådgivare
samlade.
Strykbrädan.
Make	
  It!	
  
Tillfälle	
  fyra.	
  
Micael	
  Wahlberg	
  
CV:	
  linkedin.com/in/micael	
  
Por?olio:	
  micael.se	
  
Mood	
  Boards:	
  pinterest.com/micaelwahlberg	
  
Mood	
  Blog:	
  wahlberg.tumblr.com	
  
e-­‐Commerce:	
  designer.se	
  
Behance;	
  behance.net/micael	
  
Fokus/Konkurrensfördelar	
  
•  Ekonomiskt	
  hållbara	
  
•  Ekologiskt	
  hållbara	
  
•  ELskt	
  hållbara	
  
Business	
  paMern,	
  Long	
  Tail	
  
Varför	
  driva	
  företag?	
  
Se	
  posiLvt	
  på	
  problem!	
  
KonstrukLvt	
  eller	
  destrukLvt?	
  
Vad	
  är	
  verkligt	
  och	
  går	
  aM	
  påverka?	
  
5	
  min	
  	
  
•  Vad	
  är	
  verkligt	
  och	
  inte?	
  
•  Vad	
  går	
  aM	
  påverka	
  och	
  inte?	
  
Vilja,	
  orka	
  och	
  kunna	
  
ProjekMriangel	
  
Ta	
  eget	
  ansvar	
  
Change	
  
”If	
  you	
  focus	
  on	
  results,	
  you	
  will	
  never	
  change.	
  If	
  
you	
  focus	
  om	
  change,	
  you	
  will	
  get	
  results.”	
  
5	
  min	
  	
  
•  Diskussion	
  om	
  prioriteringar	
  
Fika	
  
Tes	
  
Media	
  
Försäljning	
  idag	
  
Web	
  blogger	
  
Follow	
  
Follow	
  Google+	
  
Samlingssajt	
  Japan	
  Handmade	
  
Japansk	
  sajt	
  
Facebook	
  
TwiMer	
  
Google	
  Search	
  
Pinterest	
  
Business	
  Model	
  Canvas	
  
Strategyzer,	
  film	
  
Visa	
  film	
  BMC	
  
Nyckelresurser:	
  
-­‐  Fysiska	
  
-­‐  Mänskliga	
  
-­‐  Immateriella	
  
-­‐  Finansiella	
  
-­‐  Skills	
  
NyckelakLviteter:	
  
-­‐  ProdukLon	
  
-­‐  Problemlösning	
  
-­‐  Pla?orm/Nätverk	
  
-­‐  LogisLskt	
  
-­‐  Nätverkande	
  
Nyckelpartners:	
  
1.	
  Partner	
  med	
  icke	
  konkurrenter	
  
2.	
  Partnerskap	
  med	
  konkurrenter	
  
3.	
  Joint	
  Ventures	
  för	
  aM	
  skapa	
  nyM	
  affärsområde	
  
4.	
  Partnerskap	
  med	
  vikLga	
  leverantörer	
  
5.	
  Icke	
  strategiska	
  partnerskap	
  
Value	
  ProposiLons:	
  
-­‐  Nyhet	
  
-­‐  BäMre	
  prestanda	
  
-­‐  CustomizaLon	
  
-­‐  ”Gecng	
  the	
  job	
  done”	
  
-­‐  Design	
  
-­‐  Brand/Status	
  
-­‐  Pris	
  
-­‐  KostnadsredukLon	
  
-­‐  RiskredukLon	
  
-­‐  Tillgänglighet	
  
-­‐  Tillgänglighet/enkelhet	
  
Channels:	
  
-­‐  Säljstyrka	
  
-­‐  E-­‐handel	
  
-­‐  Egen	
  affär	
  
-­‐  Via	
  andras	
  buLk	
  
Customer	
  RelaLonships:	
  
-­‐  Personligt	
  
-­‐  Dedikerat	
  och	
  personligt	
  
-­‐  Själv	
  service	
  
-­‐  AutomaLserad	
  service	
  
-­‐  Communitys	
  
-­‐  Samarbeten	
  
Kundsegment:	
  
-­‐  Massmarknad	
  
-­‐  Nichemarknad	
  
-­‐  Segmenterad	
  
-­‐  Diversifierad	
  
-­‐  MulL	
  marknad	
  
Intäcktsströmmar:	
  
-­‐  Sälja	
  en	
  vara	
  
-­‐  Avgif	
  på	
  användande	
  
-­‐  PrenumeraLon	
  
-­‐  Låna/hyra/leasa	
  
-­‐  Licensiering	
  
-­‐  Annonsering	
  
-­‐  Freemium	
  
-­‐  Charity	
  
Kostnadsstruktur:	
  
-­‐  Kostnadsdriven	
  
-­‐  Värdedriven	
  
-­‐  Fast	
  kostnad	
  
-­‐  Varierande	
  kostnad	
  
-­‐  Stordrifsfördelar	
  
-­‐  Economies	
  of	
  scope	
  
The Business Model Canvas
Revenue Streams
Channels
Customer SegmentsValue PropositionsKey ActivitiesKey Partners
Key Resources
Cost Structure
Customer Relationships
Designed by: Date: Version:Designed for:
designed by: Business Model Foundry AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
What are the most important costs inherent in our business model?
Which Key Resources are most expensive?
Which Key Activities are most expensive?
is your business more
Cost Driven (leanest cost structure, low price value proposition, maximum automation, extensive outsourcing)
Value Driven (focused on value creation, premium value proposition)
sample characteristics
Fixed Costs (salaries, rents, utilities)
Variable costs
Economies of scale
Economies of scope
Through which Channels do our Customer Segments
want to be reached?
How are we reaching them now?
How are our Channels integrated?
Which ones work best?
Which ones are most cost-efficient?
How are we integrating them with customer routines?
channel phases
1. Awareness
How do we raise awareness about our company’s products and services?
2. Evaluation
How do we help customers evaluate our organization’s Value Proposition?
3. Purchase
How do we allow customers to purchase specific products and services?
4. Delivery
How do we deliver a Value Proposition to customers?
5. After sales
How do we provide post-purchase customer support?
For what value are our customers really willing to pay?
For what do they currently pay?
How are they currently paying?
How would they prefer to pay?
How much does each Revenue Stream contribute to overall revenues?
For whom are we creating value?
Who are our most important customers?
Mass Market
Niche Market
Segmented
Diversified
Multi-sided Platform
What type of relationship does each of our
Customer Segments expect us to establish
and maintain with them?
Which ones have we established?
How are they integrated with the rest of our
business model?
How costly are they?
examples
Personal assistance
Dedicated Personal Assistance
Self-Service
Automated Services
Communities
Co-creation
What Key Activities do our Value Propositions require?
Our Distribution Channels?
Customer Relationships?
Revenue streams?
catergories
Production
Problem Solving
Platform/Network
What Key Resources do our Value Propositions require?
Our Distribution Channels? Customer Relationships?
Revenue Streams?
types of resources
Physical
Intellectual (brand patents, copyrights, data)
Human
Financial
Who are our Key Partners?
Who are our key suppliers?
Which Key Resources are we acquairing from partners?
Which Key Activities do partners perform?
motivations for partnerships
Optimization and economy
Reduction of risk and uncertainty
Acquisition of particular resources and activities
What value do we deliver to the customer?
Which one of our customer’s problems are we
helping to solve?
What bundles of products and services are we
offering to each Customer Segment?
Which customer needs are we satisfying?
characteristics
Newness
Performance
Customization
“Getting the Job Done”
Design
Brand/Status
Price
Cost Reduction
Risk Reduction
Accessibility
Convenience/Usability
types
Asset sale
Usage fee
Subscription Fees
Lending/Renting/Leasing
Licensing
Brokerage fees
Advertising
fixed pricing
List Price
Product feature dependent
Customer segment
dependent
Volume dependent
dynamic pricing
Negotiation (bargaining)
Yield Management
Real-time-Market
strategyzer.com
Resursdrivet:	
  
-­‐  Resurser	
  styr	
  
-­‐  Infrastruktur	
  
-­‐  Tryckpress,	
  gruva	
  
-­‐  Nätverk	
  
-­‐  Kunskap	
  
-­‐  Personligt,	
  dansare,	
  band	
  m	
  fl	
  
The Business Model Canvas
Revenue Streams
Channels
Customer SegmentsValue PropositionsKey ActivitiesKey Partners
Key Resources
Cost Structure
Customer Relationships
Designed by: Date: Version:Designed for:
designed by: Business Model Foundry AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
What are the most important costs inherent in our business model?
Which Key Resources are most expensive?
Which Key Activities are most expensive?
is your business more
Cost Driven (leanest cost structure, low price value proposition, maximum automation, extensive outsourcing)
Value Driven (focused on value creation, premium value proposition)
sample characteristics
Fixed Costs (salaries, rents, utilities)
Variable costs
Economies of scale
Economies of scope
Through which Channels do our Customer Segments
want to be reached?
How are we reaching them now?
How are our Channels integrated?
Which ones work best?
Which ones are most cost-efficient?
How are we integrating them with customer routines?
channel phases
1. Awareness
How do we raise awareness about our company’s products and services?
2. Evaluation
How do we help customers evaluate our organization’s Value Proposition?
3. Purchase
How do we allow customers to purchase specific products and services?
4. Delivery
How do we deliver a Value Proposition to customers?
5. After sales
How do we provide post-purchase customer support?
For what value are our customers really willing to pay?
For what do they currently pay?
How are they currently paying?
How would they prefer to pay?
How much does each Revenue Stream contribute to overall revenues?
For whom are we creating value?
Who are our most important customers?
Mass Market
Niche Market
Segmented
Diversified
Multi-sided Platform
What type of relationship does each of our
Customer Segments expect us to establish
and maintain with them?
Which ones have we established?
How are they integrated with the rest of our
business model?
How costly are they?
examples
Personal assistance
Dedicated Personal Assistance
Self-Service
Automated Services
Communities
Co-creation
What Key Activities do our Value Propositions require?
Our Distribution Channels?
Customer Relationships?
Revenue streams?
catergories
Production
Problem Solving
Platform/Network
What Key Resources do our Value Propositions require?
Our Distribution Channels? Customer Relationships?
Revenue Streams?
types of resources
Physical
Intellectual (brand patents, copyrights, data)
Human
Financial
Who are our Key Partners?
Who are our key suppliers?
Which Key Resources are we acquairing from partners?
Which Key Activities do partners perform?
motivations for partnerships
Optimization and economy
Reduction of risk and uncertainty
Acquisition of particular resources and activities
What value do we deliver to the customer?
Which one of our customer’s problems are we
helping to solve?
What bundles of products and services are we
offering to each Customer Segment?
Which customer needs are we satisfying?
characteristics
Newness
Performance
Customization
“Getting the Job Done”
Design
Brand/Status
Price
Cost Reduction
Risk Reduction
Accessibility
Convenience/Usability
types
Asset sale
Usage fee
Subscription Fees
Lending/Renting/Leasing
Licensing
Brokerage fees
Advertising
fixed pricing
List Price
Product feature dependent
Customer segment
dependent
Volume dependent
dynamic pricing
Negotiation (bargaining)
Yield Management
Real-time-Market
strategyzer.com
Kunddrivet:	
  
-­‐  Kunden	
  och	
  marknaden	
  styr	
  
-­‐  Ekologisk	
  mat	
  
-­‐  Upplevelser	
  
-­‐  Avkoppling	
  
-­‐  Förstärka	
  egen	
  person	
  
-­‐  Dricka	
  och	
  mat	
  på	
  mack	
  
The Business Model Canvas
Revenue Streams
Channels
Customer SegmentsValue PropositionsKey ActivitiesKey Partners
Key Resources
Cost Structure
Customer Relationships
Designed by: Date: Version:Designed for:
designed by: Business Model Foundry AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
What are the most important costs inherent in our business model?
Which Key Resources are most expensive?
Which Key Activities are most expensive?
is your business more
Cost Driven (leanest cost structure, low price value proposition, maximum automation, extensive outsourcing)
Value Driven (focused on value creation, premium value proposition)
sample characteristics
Fixed Costs (salaries, rents, utilities)
Variable costs
Economies of scale
Economies of scope
Through which Channels do our Customer Segments
want to be reached?
How are we reaching them now?
How are our Channels integrated?
Which ones work best?
Which ones are most cost-efficient?
How are we integrating them with customer routines?
channel phases
1. Awareness
How do we raise awareness about our company’s products and services?
2. Evaluation
How do we help customers evaluate our organization’s Value Proposition?
3. Purchase
How do we allow customers to purchase specific products and services?
4. Delivery
How do we deliver a Value Proposition to customers?
5. After sales
How do we provide post-purchase customer support?
For what value are our customers really willing to pay?
For what do they currently pay?
How are they currently paying?
How would they prefer to pay?
How much does each Revenue Stream contribute to overall revenues?
For whom are we creating value?
Who are our most important customers?
Mass Market
Niche Market
Segmented
Diversified
Multi-sided Platform
What type of relationship does each of our
Customer Segments expect us to establish
and maintain with them?
Which ones have we established?
How are they integrated with the rest of our
business model?
How costly are they?
examples
Personal assistance
Dedicated Personal Assistance
Self-Service
Automated Services
Communities
Co-creation
What Key Activities do our Value Propositions require?
Our Distribution Channels?
Customer Relationships?
Revenue streams?
catergories
Production
Problem Solving
Platform/Network
What Key Resources do our Value Propositions require?
Our Distribution Channels? Customer Relationships?
Revenue Streams?
types of resources
Physical
Intellectual (brand patents, copyrights, data)
Human
Financial
Who are our Key Partners?
Who are our key suppliers?
Which Key Resources are we acquairing from partners?
Which Key Activities do partners perform?
motivations for partnerships
Optimization and economy
Reduction of risk and uncertainty
Acquisition of particular resources and activities
What value do we deliver to the customer?
Which one of our customer’s problems are we
helping to solve?
What bundles of products and services are we
offering to each Customer Segment?
Which customer needs are we satisfying?
characteristics
Newness
Performance
Customization
“Getting the Job Done”
Design
Brand/Status
Price
Cost Reduction
Risk Reduction
Accessibility
Convenience/Usability
types
Asset sale
Usage fee
Subscription Fees
Lending/Renting/Leasing
Licensing
Brokerage fees
Advertising
fixed pricing
List Price
Product feature dependent
Customer segment
dependent
Volume dependent
dynamic pricing
Negotiation (bargaining)
Yield Management
Real-time-Market
strategyzer.com
Finansdrivet:	
  
-­‐  Hyra	
  och	
  leasing	
  
-­‐  RUT	
  och	
  ROT	
  
-­‐  Tilläggsförsäkringar	
  
Modulering	
  
?	
  

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Make It! (4/6)

  • 1. Make It! (4/6) En föreläsning om Business Model Innovation, makerkulturen och framtiden, 2015
  • 2. Här finns nystartade kunskapsföretag, näringslivsfrämjare och företagsrådgivare samlade. Strykbrädan.
  • 4. Micael  Wahlberg   CV:  linkedin.com/in/micael   Por?olio:  micael.se   Mood  Boards:  pinterest.com/micaelwahlberg   Mood  Blog:  wahlberg.tumblr.com   e-­‐Commerce:  designer.se   Behance;  behance.net/micael  
  • 5.
  • 6. Fokus/Konkurrensfördelar   •  Ekonomiskt  hållbara   •  Ekologiskt  hållbara   •  ELskt  hållbara  
  • 8.
  • 10. Se  posiLvt  på  problem!  
  • 12.
  • 13. Vad  är  verkligt  och  går  aM  påverka?  
  • 14. 5  min     •  Vad  är  verkligt  och  inte?   •  Vad  går  aM  påverka  och  inte?  
  • 15.
  • 16. Vilja,  orka  och  kunna  
  • 19. Change   ”If  you  focus  on  results,  you  will  never  change.  If   you  focus  om  change,  you  will  get  results.”  
  • 20.
  • 21. 5  min     •  Diskussion  om  prioriteringar  
  • 26.
  • 27.
  • 28.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.
  • 60. Nyckelresurser:   -­‐  Fysiska   -­‐  Mänskliga   -­‐  Immateriella   -­‐  Finansiella   -­‐  Skills  
  • 61. NyckelakLviteter:   -­‐  ProdukLon   -­‐  Problemlösning   -­‐  Pla?orm/Nätverk   -­‐  LogisLskt   -­‐  Nätverkande  
  • 62. Nyckelpartners:   1.  Partner  med  icke  konkurrenter   2.  Partnerskap  med  konkurrenter   3.  Joint  Ventures  för  aM  skapa  nyM  affärsområde   4.  Partnerskap  med  vikLga  leverantörer   5.  Icke  strategiska  partnerskap  
  • 63. Value  ProposiLons:   -­‐  Nyhet   -­‐  BäMre  prestanda   -­‐  CustomizaLon   -­‐  ”Gecng  the  job  done”   -­‐  Design   -­‐  Brand/Status   -­‐  Pris   -­‐  KostnadsredukLon   -­‐  RiskredukLon   -­‐  Tillgänglighet   -­‐  Tillgänglighet/enkelhet  
  • 64. Channels:   -­‐  Säljstyrka   -­‐  E-­‐handel   -­‐  Egen  affär   -­‐  Via  andras  buLk  
  • 65. Customer  RelaLonships:   -­‐  Personligt   -­‐  Dedikerat  och  personligt   -­‐  Själv  service   -­‐  AutomaLserad  service   -­‐  Communitys   -­‐  Samarbeten  
  • 66. Kundsegment:   -­‐  Massmarknad   -­‐  Nichemarknad   -­‐  Segmenterad   -­‐  Diversifierad   -­‐  MulL  marknad  
  • 67. Intäcktsströmmar:   -­‐  Sälja  en  vara   -­‐  Avgif  på  användande   -­‐  PrenumeraLon   -­‐  Låna/hyra/leasa   -­‐  Licensiering   -­‐  Annonsering   -­‐  Freemium   -­‐  Charity  
  • 68. Kostnadsstruktur:   -­‐  Kostnadsdriven   -­‐  Värdedriven   -­‐  Fast  kostnad   -­‐  Varierande  kostnad   -­‐  Stordrifsfördelar   -­‐  Economies  of  scope  
  • 69. The Business Model Canvas Revenue Streams Channels Customer SegmentsValue PropositionsKey ActivitiesKey Partners Key Resources Cost Structure Customer Relationships Designed by: Date: Version:Designed for: designed by: Business Model Foundry AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. What are the most important costs inherent in our business model? Which Key Resources are most expensive? Which Key Activities are most expensive? is your business more Cost Driven (leanest cost structure, low price value proposition, maximum automation, extensive outsourcing) Value Driven (focused on value creation, premium value proposition) sample characteristics Fixed Costs (salaries, rents, utilities) Variable costs Economies of scale Economies of scope Through which Channels do our Customer Segments want to be reached? How are we reaching them now? How are our Channels integrated? Which ones work best? Which ones are most cost-efficient? How are we integrating them with customer routines? channel phases 1. Awareness How do we raise awareness about our company’s products and services? 2. Evaluation How do we help customers evaluate our organization’s Value Proposition? 3. Purchase How do we allow customers to purchase specific products and services? 4. Delivery How do we deliver a Value Proposition to customers? 5. After sales How do we provide post-purchase customer support? For what value are our customers really willing to pay? For what do they currently pay? How are they currently paying? How would they prefer to pay? How much does each Revenue Stream contribute to overall revenues? For whom are we creating value? Who are our most important customers? Mass Market Niche Market Segmented Diversified Multi-sided Platform What type of relationship does each of our Customer Segments expect us to establish and maintain with them? Which ones have we established? How are they integrated with the rest of our business model? How costly are they? examples Personal assistance Dedicated Personal Assistance Self-Service Automated Services Communities Co-creation What Key Activities do our Value Propositions require? Our Distribution Channels? Customer Relationships? Revenue streams? catergories Production Problem Solving Platform/Network What Key Resources do our Value Propositions require? Our Distribution Channels? Customer Relationships? Revenue Streams? types of resources Physical Intellectual (brand patents, copyrights, data) Human Financial Who are our Key Partners? Who are our key suppliers? Which Key Resources are we acquairing from partners? Which Key Activities do partners perform? motivations for partnerships Optimization and economy Reduction of risk and uncertainty Acquisition of particular resources and activities What value do we deliver to the customer? Which one of our customer’s problems are we helping to solve? What bundles of products and services are we offering to each Customer Segment? Which customer needs are we satisfying? characteristics Newness Performance Customization “Getting the Job Done” Design Brand/Status Price Cost Reduction Risk Reduction Accessibility Convenience/Usability types Asset sale Usage fee Subscription Fees Lending/Renting/Leasing Licensing Brokerage fees Advertising fixed pricing List Price Product feature dependent Customer segment dependent Volume dependent dynamic pricing Negotiation (bargaining) Yield Management Real-time-Market strategyzer.com Resursdrivet:   -­‐  Resurser  styr   -­‐  Infrastruktur   -­‐  Tryckpress,  gruva   -­‐  Nätverk   -­‐  Kunskap   -­‐  Personligt,  dansare,  band  m  fl  
  • 70. The Business Model Canvas Revenue Streams Channels Customer SegmentsValue PropositionsKey ActivitiesKey Partners Key Resources Cost Structure Customer Relationships Designed by: Date: Version:Designed for: designed by: Business Model Foundry AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. What are the most important costs inherent in our business model? Which Key Resources are most expensive? Which Key Activities are most expensive? is your business more Cost Driven (leanest cost structure, low price value proposition, maximum automation, extensive outsourcing) Value Driven (focused on value creation, premium value proposition) sample characteristics Fixed Costs (salaries, rents, utilities) Variable costs Economies of scale Economies of scope Through which Channels do our Customer Segments want to be reached? How are we reaching them now? How are our Channels integrated? Which ones work best? Which ones are most cost-efficient? How are we integrating them with customer routines? channel phases 1. Awareness How do we raise awareness about our company’s products and services? 2. Evaluation How do we help customers evaluate our organization’s Value Proposition? 3. Purchase How do we allow customers to purchase specific products and services? 4. Delivery How do we deliver a Value Proposition to customers? 5. After sales How do we provide post-purchase customer support? For what value are our customers really willing to pay? For what do they currently pay? How are they currently paying? How would they prefer to pay? How much does each Revenue Stream contribute to overall revenues? For whom are we creating value? Who are our most important customers? Mass Market Niche Market Segmented Diversified Multi-sided Platform What type of relationship does each of our Customer Segments expect us to establish and maintain with them? Which ones have we established? How are they integrated with the rest of our business model? How costly are they? examples Personal assistance Dedicated Personal Assistance Self-Service Automated Services Communities Co-creation What Key Activities do our Value Propositions require? Our Distribution Channels? Customer Relationships? Revenue streams? catergories Production Problem Solving Platform/Network What Key Resources do our Value Propositions require? Our Distribution Channels? Customer Relationships? Revenue Streams? types of resources Physical Intellectual (brand patents, copyrights, data) Human Financial Who are our Key Partners? Who are our key suppliers? Which Key Resources are we acquairing from partners? Which Key Activities do partners perform? motivations for partnerships Optimization and economy Reduction of risk and uncertainty Acquisition of particular resources and activities What value do we deliver to the customer? Which one of our customer’s problems are we helping to solve? What bundles of products and services are we offering to each Customer Segment? Which customer needs are we satisfying? characteristics Newness Performance Customization “Getting the Job Done” Design Brand/Status Price Cost Reduction Risk Reduction Accessibility Convenience/Usability types Asset sale Usage fee Subscription Fees Lending/Renting/Leasing Licensing Brokerage fees Advertising fixed pricing List Price Product feature dependent Customer segment dependent Volume dependent dynamic pricing Negotiation (bargaining) Yield Management Real-time-Market strategyzer.com Kunddrivet:   -­‐  Kunden  och  marknaden  styr   -­‐  Ekologisk  mat   -­‐  Upplevelser   -­‐  Avkoppling   -­‐  Förstärka  egen  person   -­‐  Dricka  och  mat  på  mack  
  • 71. The Business Model Canvas Revenue Streams Channels Customer SegmentsValue PropositionsKey ActivitiesKey Partners Key Resources Cost Structure Customer Relationships Designed by: Date: Version:Designed for: designed by: Business Model Foundry AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. What are the most important costs inherent in our business model? Which Key Resources are most expensive? Which Key Activities are most expensive? is your business more Cost Driven (leanest cost structure, low price value proposition, maximum automation, extensive outsourcing) Value Driven (focused on value creation, premium value proposition) sample characteristics Fixed Costs (salaries, rents, utilities) Variable costs Economies of scale Economies of scope Through which Channels do our Customer Segments want to be reached? How are we reaching them now? How are our Channels integrated? Which ones work best? Which ones are most cost-efficient? How are we integrating them with customer routines? channel phases 1. Awareness How do we raise awareness about our company’s products and services? 2. Evaluation How do we help customers evaluate our organization’s Value Proposition? 3. Purchase How do we allow customers to purchase specific products and services? 4. Delivery How do we deliver a Value Proposition to customers? 5. After sales How do we provide post-purchase customer support? For what value are our customers really willing to pay? For what do they currently pay? How are they currently paying? How would they prefer to pay? How much does each Revenue Stream contribute to overall revenues? For whom are we creating value? Who are our most important customers? Mass Market Niche Market Segmented Diversified Multi-sided Platform What type of relationship does each of our Customer Segments expect us to establish and maintain with them? Which ones have we established? How are they integrated with the rest of our business model? How costly are they? examples Personal assistance Dedicated Personal Assistance Self-Service Automated Services Communities Co-creation What Key Activities do our Value Propositions require? Our Distribution Channels? Customer Relationships? Revenue streams? catergories Production Problem Solving Platform/Network What Key Resources do our Value Propositions require? Our Distribution Channels? Customer Relationships? Revenue Streams? types of resources Physical Intellectual (brand patents, copyrights, data) Human Financial Who are our Key Partners? Who are our key suppliers? Which Key Resources are we acquairing from partners? Which Key Activities do partners perform? motivations for partnerships Optimization and economy Reduction of risk and uncertainty Acquisition of particular resources and activities What value do we deliver to the customer? Which one of our customer’s problems are we helping to solve? What bundles of products and services are we offering to each Customer Segment? Which customer needs are we satisfying? characteristics Newness Performance Customization “Getting the Job Done” Design Brand/Status Price Cost Reduction Risk Reduction Accessibility Convenience/Usability types Asset sale Usage fee Subscription Fees Lending/Renting/Leasing Licensing Brokerage fees Advertising fixed pricing List Price Product feature dependent Customer segment dependent Volume dependent dynamic pricing Negotiation (bargaining) Yield Management Real-time-Market strategyzer.com Finansdrivet:   -­‐  Hyra  och  leasing   -­‐  RUT  och  ROT   -­‐  Tilläggsförsäkringar