describes the participation by various roles in completing tasks or deliverables for a or business processes.
It is especially useful in clarifying roles and responsibilities in cross-functional/ departmental projects and processes
2. Prepared By
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Manu Melwin Joy
Assistant Professor
Ilahia School of Management Studies
Kerala, India.
Phone – 9744551114
Mail – manu_melwinjoy@yahoo.com
3. Responsibility charting
• describes the
participation by various
roles in completing tasks
or deliverables for a or
business processes.
• It is especially useful in
clarifying roles and
responsibilities in cross-
functional/
departmental projects
and processes
4. Responsibility charting
• Responsibility charting will
help you to:
– Clarify any confusion,
assumptions and
misunderstandings about
‘who does what'
– Make sure that someone is
responsible for each task
– Identify who needs to be
given communication about
each task
– Prevent duplication of
effort .
5. Responsibility charting
• It can unearth a range
of issues, including
gaps in responsibility,
misunderstanding,
miscommunication and
areas where too many
people are given
responsibility for the
same thing.