General Facility Management

1. All You Need to Know About
Facility Management

2. What is Facility Management?
Facility management is an interdisciplinary field devoted to the
coordination of space, infrastructure, people and organization, often
associated with the administration of office blocks, arenas, schools,
sporting complexes, convention centers, shopping complexes, hospitals,
hotels, etc. – Wikipedia
Facility management is a profession that encompasses multiple
disciplines to ensure functionality of the built environment by
integrating people, place, process and technology. – IFMA
(International Facility Management Association)
Facility
Management

3. Facility
Management
Cleaning
Services
Support
Services
Property
Services
Catering
Services
Security
Services

4. Security
Services
Cleaning
Services
Support
Services
Property
Services
Catering
Services
• Daily Cleaning
• Periodical Cleaning
• Segment Cleaning
• Special Cleaning
• Physical Security
• Surveillance
• Technical Installation
• Emergency
Management
• Front & Back Office
• Welfare Facilities
• Labour Supply
• Building & Ground
Maintenance
• Energy Management
• Damage Control
• Contract Catering
• Event Catering
• Confectionary Services
• Vending Services

5. What are the Core Competencies of
Facility Management?
Communication Human Factor
Operations &
Maintenance
Project
Managment
Business &
Finance
Quality Real Estate
Leadership &
Strategy
Business
Continuity
Property
Management
Technology
Environmental
Stewardship &
Sustainability

6. A facility manager is responsible for an effective and strategic planning that
simplifies the day-to-day business operations of an organization, with paying
special attention to its infrastructure management.
A facility manager looks after various aspects, including:
• Vendor Management
• Contract Management
• Client Management
The have to ensure the most suitable work environment by using
best practices that reduce operational costs and boosts productivity.
Implementing a Facility Management Software
can reduce the workload of facility
managers.
Roles & Responsibility of a Facility Manager

7. Building & Ground Maintenance
Ensuring proper maintenance of
buildings, ground and other
commercial properties belonging
to the business organization.

8. Cleaning
Ensuring cleanliness of the office area and
other facilities.

9. Security
Ensuring complete security of
employees and commercial properties.

10. Fire Safety
Ensuring complete safety of employees in the
case of fire.

11. Space Management
Ensuring the best utilization of available safe
without compromising with safety standards.

12. Catering
 Contract Catering
 Cafeteria Management
 Event Catering
 Confectionary Services

13. Tender & Contract Management
 Vendor Management
 Tender & Contract Management
 Agreement Management
 Bid Management

14. Manage Day-to-Day Operations
Ensuring smooth workflow for
day-to-day business operations.

15. Business Continuity Planning
Business continuity planning to recover fast in case
of any major failure.

16. Testing & Inspection
Testing and inspection at regular intervals to ensure
safe and efficient business operations and reduced
probability of failure.