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Adam Hudson
Integrated Facilities Management
Security I Cleaning I Facility Services
Current	
  Role:	
  Operations	
  Manager	
  –	
  Integrated	
  Facilities	
  Management
Adam	
  is	
  an	
  outcome	
  focused	
  and	
  solutions	
  driven	
  Executive	
  Manager	
  with	
  frontline	
  
management	
  experience	
  in	
  the	
  security	
  industry,	
  facility	
  and	
  integrated	
  services,	
  
training	
  and	
  management	
  consultancy.	
  Integrated	
  Services	
  and	
  Security	
  operational	
  
management	
  experience	
  includes	
  many	
  industry	
  sectors	
  such	
  as	
  Commercial,	
  Retail	
  
and	
  Health	
  Care.	
  
In	
  the	
  role	
  of	
  Operations	
  Manager	
  –	
  Integrated	
  Facilities	
  Management,	
  Adam	
  is	
  
responsible	
  for	
  the	
  whole	
  operational	
  business	
  outcomes	
  in	
  all	
  Integrated	
  Service	
  
streams	
  (Cleaning,	
  Security,	
  Maintenance,	
  Hygiene	
  and	
  Facilities	
  Management)	
  
nationally.	
  Responsible	
  for	
  leading	
  a	
  team	
  of	
  Regional	
  and	
  Specialist	
  Managers	
  to	
  
execute	
  high	
  level	
  operational	
  service	
  outcomes	
  and	
  successful	
  client	
  relationship	
  
management,	
  controlling	
  and	
  managing	
  cost	
  effective	
  management	
  strategies	
  to	
  
increase	
  operating	
  profits,	
  close	
  oversight	
  and	
  management	
  of	
  effective	
  and	
  
successful	
  human	
  resources	
  outcomes	
  and	
  driving	
  sustainable	
  sales	
  growth	
  and	
  
retention	
  strategies.	
  
Adam’s	
  focus	
  has	
  been	
  on	
  building	
  and	
  sustaining	
  Trident’s	
  well-­‐known	
  trademarks	
  
and	
  culture.	
  Adam	
  continues	
  to	
  ensure	
  all	
  operational	
  requirements	
  are	
  met	
  with	
  
the	
  highest	
  standard	
  of	
  service	
  and	
  professionalism.	
  All	
  divisions	
  under	
  supervision	
  
of	
  Adam	
  are	
  constantly	
  reviewed	
  and	
  maintained	
  to	
  ensure	
  the	
  provision	
  of	
  services	
  
is	
  unmatched	
  in	
  the	
  industry.	
  
Previous	
  Roles	
  and	
  Responsibilities	
  	
  
Regional	
  Manager	
  –	
  Operations,	
  Security	
  Services	
  	
  
• Analysis	
  and	
  cost	
  control	
  over	
  multi-­‐site	
  operation.	
  
• Ensuring	
  contractual	
  compliance	
  through	
  monitoring	
  site	
  
performance	
  using	
  statistical	
  data,	
  seeking	
  information	
  for	
  and	
  
communicating	
  on	
  variances.	
  
• Resource	
  planning,	
  staff	
  training,	
  staff	
  appraisals	
  and	
  project	
  
management.	
  
• Rostering,	
  cost	
  analysis,	
  and	
  resource	
  control.	
  
• Reporting,	
  cost	
  control,	
  audit,	
  and	
  market	
  intelligence.	
  
• HR	
  management.	
  
• Facilitating	
  clear	
  communication	
  and	
  direction	
  to	
  staff	
  at	
  all	
  levels	
  
including	
  situation	
  analysis	
  and	
  decision-­‐making.	
  
• Managing	
  overheads	
  such	
  as	
  resourcing,	
  labour	
  utilisation,	
  contractor	
  
compliance	
  and	
  cost	
  analysis	
  with	
  accountability	
  for	
  site	
  performance	
  
in	
  accordance	
  with	
  contractual	
  and	
  budgetary	
  obligations.	
  
 
	
  
Security	
  Manager,	
  Site	
  Level	
  
• Day	
  to	
  day	
  direction	
  and	
  guidance	
  on	
  site.	
  
• Ensuring	
  all	
  team	
  members	
  conform	
  to	
  company	
  policy	
  as	
  well	
  as	
  site	
  
standing	
  orders	
  and	
  other	
  instructions.	
  
• Providing	
  advice,	
  counseling,	
  guidance	
  to	
  team	
  members	
  in	
  regards	
  to	
  
risk	
  and	
  performance	
  management	
  issues.	
  
• Providing	
  positive	
  leadership.	
  	
  
• Training	
  and	
  development.	
  
Housekeeping	
  and	
  Security	
  –	
  St	
  Vincent’s	
  Hospital	
  
This	
  role	
  was	
  responsible	
  for	
  the	
  security	
  and	
  cleaning	
  operations	
  of	
  the	
  facility.	
  
Adams	
  work	
  was	
  pivotal	
  in	
  ensuring	
  a	
  high	
  standard	
  of	
  care	
  was	
  maintained	
  at	
  the	
  
facility	
  at	
  all	
  times.	
  This	
  role	
  included	
  working	
  with	
  the	
  patients	
  directly	
  in	
  the	
  role	
  of	
  
Wardsman	
  as	
  he	
  provided	
  an	
  effective	
  cleaning	
  support	
  service	
  for	
  the	
  team	
  at	
  St	
  
Vincent’s.	
  Reporting	
  directly	
  to	
  the	
  Environmental	
  Services	
  Manager	
  Adam’s	
  key	
  
roles	
  included.	
  	
  
Cleaning	
  Operations:	
  Team	
  Leader	
  
-­‐ Ensuring	
  high	
  standards	
  of	
  cleanliness	
  and	
  all	
  proper	
  cleaning	
  procedures	
  and	
  
protocols	
  were	
  always	
  compliant	
  and	
  up	
  to	
  date.	
  	
  
-­‐ Ensuring	
  infection	
  control	
  and	
  manual	
  handling	
  procedures	
  were	
  kept	
  to	
  a	
  
high	
  standard.	
  	
  
-­‐ Performing	
  all	
  cleaning	
  duties	
  required	
  by	
  the	
  facility	
  in	
  a	
  timely	
  and	
  efficient	
  
manner	
  	
  
-­‐ Ensuring	
  all	
  cleaning	
  equipment	
  was	
  properly	
  maintained	
  and	
  serviced	
  
-­‐ Adherence	
  to	
  all	
  service	
  deliverables	
  in	
  the	
  Statement	
  of	
  Works	
  (SOW)	
  for	
  
Cleaning	
  and	
  Housekeeping	
  
-­‐ Conduct	
  cleaning	
  audits	
  in	
  accordance	
  with	
  the	
  agreed	
  schedule	
  
-­‐ Deliver	
  and	
  assist	
  with	
  periodic	
  cleaning	
  activities	
  in	
  accordance	
  with	
  
Cleaning	
  Management	
  Plans	
  (CMP)	
  and	
  deliver	
  specialised	
  cleaning	
  activities	
  
in	
  accordance	
  with	
  approved	
  unscheduled	
  cleaning	
  activities	
  
-­‐ Maintain	
  professional	
  communication	
  at	
  all	
  times	
  with	
  supervisors	
  
-­‐ Coordinate	
  the	
  daily	
  activities	
  of	
  all	
  periodic	
  cleaning	
  staff	
  
-­‐ Ensuring	
  administration	
  procedures	
  were	
  effective	
  and	
  meeting	
  reporting	
  
schedules	
  including:	
  
o Roster	
  management	
  
o Ordering	
  products	
  
o Stock	
  control	
  
-­‐ Ensure	
  all	
  OH&S	
  policies	
  and	
  reporting	
  requirements	
  were	
  properly	
  managed	
  
and	
  adhered	
  to	
  as	
  directed	
  by	
  the	
  Environmental	
  Services	
  Manager.	
  	
  
	
  
	
  
Security	
  Operations:	
  Team	
  Leader	
  
Leading	
  a	
  security	
  team	
  effectively	
  in	
  the	
  following	
  procedures:	
  
-­‐ Patrol	
  areas	
  of	
  the	
  hospital	
  and	
  providing	
  customer	
  service	
  to	
  all	
  the	
  general	
  
public	
  
-­‐ Responding	
  to	
  all	
  incidents	
  
-­‐ Providing	
  support	
  to	
  the	
  healthcare	
  teams	
  in	
  ensuring	
  safety	
  issues	
  were	
  
appropriately	
  responded	
  to,	
  reported	
  and	
  resolved	
  
-­‐ Monitoring	
  of	
  critical	
  infrastructure,	
  personnel	
  and	
  patrons	
  in	
  public	
  areas	
  
-­‐ Report	
  any	
  security	
  related	
  incidents,	
  hazards	
  or	
  unusual	
  occurrences	
  
-­‐ Assisted	
  in	
  the	
  provision	
  of	
  emergency	
  First	
  Aid	
  when	
  required	
  
-­‐ Compiling	
  the	
  daily	
  occurrence/incident	
  logs	
  and	
  conducted	
  appropriate	
  
investigations	
  where	
  required	
  in	
  accordance	
  to	
  the	
  needs	
  of	
  the	
  
Environmental	
  Services	
  Manager	
  
-­‐ Compile	
  periodical	
  Security	
  Audit	
  Reports,	
  as	
  well	
  as	
  ad	
  hoc	
  reports	
  as	
  
required	
  
-­‐ Uphold	
  all	
  Federal	
  and	
  Territory	
  laws	
  
-­‐ Responding	
  appropriately	
  to	
  all	
  fire	
  alarms	
  
	
  
Project	
  Management	
  
	
  
Adam’s	
  vast	
  portfolio	
  of	
  work	
  has	
  included	
  the	
  management	
  of	
  countless	
  client	
  
specific	
  projects	
  and	
  he	
  has	
  a	
  wealth	
  of	
  project	
  management	
  experience,	
  which	
  
includes	
  specializing	
  in	
  the	
  following	
  critical	
  project	
  management	
  areas:	
  
	
  
- Project	
  Scheduling:	
  including	
  monitoring	
  project	
  progression	
  to	
  ensure	
  a	
  
timely	
  outcome	
  on	
  all	
  project	
  plans.	
  	
  
- Resource	
  Allocation:	
  ensuring	
  and	
  negotiating	
  key	
  staff	
  and	
  personnel	
  are	
  
assigned	
  the	
  appropriate	
  tasks	
  and	
  resources.	
  	
  
- Risk	
  Management:	
  Ensuring	
  risk	
  identification	
  and	
  appropriate	
  contingency	
  
plans	
  are	
  in	
  place	
  to	
  minimize	
  risk.	
  Adam	
  will	
  always	
  ensure	
  risk	
  management	
  
strategies	
  are	
  put	
  in	
  place	
  to	
  effectively	
  control	
  and	
  risk	
  that	
  are	
  identified.	
  	
  
- Budgeting:	
  Adam	
  ensures	
  a	
  strict	
  budget	
  is	
  consistently	
  monitored	
  and	
  
tracked.	
  This	
  also	
  includes	
  budget	
  forecasting	
  and	
  ensuring	
  that	
  client	
  specific	
  
processes	
  are	
  executed.	
  	
  
- Team	
  Management:	
  Ensuring	
  all	
  appropriate	
  staff	
  and	
  key	
  personnel	
  are	
  
properly	
  trained,	
  equipped	
  with	
  appropriate	
  resources	
  and	
  monitoring	
  
worker	
  performance	
  and	
  progress	
  on	
  project	
  tasks.	
  	
  
- Issue	
  Management:	
  Ensuring	
  that	
  when	
  unexpected	
  issues	
  arise,	
  minimal	
  
disruption	
  to	
  project	
  tasks	
  and	
  action	
  plans	
  are	
  immediately	
  implemented.	
  	
  
	
  
	
  
	
  
	
  
	
  
Core	
  Strengths	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  Leadership	
  &	
  Culture	
  	
   	
   	
   Research	
  &	
  Development	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  Frontline	
  Management	
  	
   	
   	
   Business	
  Development	
  	
  
	
  	
   	
  	
  	
  	
  	
  	
  	
  	
  Human	
  Resources	
  	
   	
   	
   Emergency	
  Management	
  	
  
	
  
References	
  	
  
Peter	
  O’Connell	
  0413	
  450	
  095	
   	
   	
   Bernie	
  Furtado	
  0412	
  991	
  513	
  
Senior	
  Operation	
  Manager	
  –	
  Wynnum	
  Retail	
  	
   Head	
  Of	
  Operations	
  –	
  Retail	
  First	
  
	
  
Angie	
  Morgan	
  0429	
  015	
  865	
   	
   	
   	
   Mark	
  Selvey	
  
Centre	
  Manager	
  –	
  CBRE	
   	
   	
   	
   Operations	
  Manager	
  –	
  QIC	
  	
  
	
  
	
  
	
  
Testimonial	
  	
  
	
  
	
  

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HudsonA_160624.3

  • 1. Adam Hudson Integrated Facilities Management Security I Cleaning I Facility Services Current  Role:  Operations  Manager  –  Integrated  Facilities  Management Adam  is  an  outcome  focused  and  solutions  driven  Executive  Manager  with  frontline   management  experience  in  the  security  industry,  facility  and  integrated  services,   training  and  management  consultancy.  Integrated  Services  and  Security  operational   management  experience  includes  many  industry  sectors  such  as  Commercial,  Retail   and  Health  Care.   In  the  role  of  Operations  Manager  –  Integrated  Facilities  Management,  Adam  is   responsible  for  the  whole  operational  business  outcomes  in  all  Integrated  Service   streams  (Cleaning,  Security,  Maintenance,  Hygiene  and  Facilities  Management)   nationally.  Responsible  for  leading  a  team  of  Regional  and  Specialist  Managers  to   execute  high  level  operational  service  outcomes  and  successful  client  relationship   management,  controlling  and  managing  cost  effective  management  strategies  to   increase  operating  profits,  close  oversight  and  management  of  effective  and   successful  human  resources  outcomes  and  driving  sustainable  sales  growth  and   retention  strategies.   Adam’s  focus  has  been  on  building  and  sustaining  Trident’s  well-­‐known  trademarks   and  culture.  Adam  continues  to  ensure  all  operational  requirements  are  met  with   the  highest  standard  of  service  and  professionalism.  All  divisions  under  supervision   of  Adam  are  constantly  reviewed  and  maintained  to  ensure  the  provision  of  services   is  unmatched  in  the  industry.   Previous  Roles  and  Responsibilities     Regional  Manager  –  Operations,  Security  Services     • Analysis  and  cost  control  over  multi-­‐site  operation.   • Ensuring  contractual  compliance  through  monitoring  site   performance  using  statistical  data,  seeking  information  for  and   communicating  on  variances.   • Resource  planning,  staff  training,  staff  appraisals  and  project   management.   • Rostering,  cost  analysis,  and  resource  control.   • Reporting,  cost  control,  audit,  and  market  intelligence.   • HR  management.   • Facilitating  clear  communication  and  direction  to  staff  at  all  levels   including  situation  analysis  and  decision-­‐making.   • Managing  overheads  such  as  resourcing,  labour  utilisation,  contractor   compliance  and  cost  analysis  with  accountability  for  site  performance   in  accordance  with  contractual  and  budgetary  obligations.  
  • 2.     Security  Manager,  Site  Level   • Day  to  day  direction  and  guidance  on  site.   • Ensuring  all  team  members  conform  to  company  policy  as  well  as  site   standing  orders  and  other  instructions.   • Providing  advice,  counseling,  guidance  to  team  members  in  regards  to   risk  and  performance  management  issues.   • Providing  positive  leadership.     • Training  and  development.   Housekeeping  and  Security  –  St  Vincent’s  Hospital   This  role  was  responsible  for  the  security  and  cleaning  operations  of  the  facility.   Adams  work  was  pivotal  in  ensuring  a  high  standard  of  care  was  maintained  at  the   facility  at  all  times.  This  role  included  working  with  the  patients  directly  in  the  role  of   Wardsman  as  he  provided  an  effective  cleaning  support  service  for  the  team  at  St   Vincent’s.  Reporting  directly  to  the  Environmental  Services  Manager  Adam’s  key   roles  included.     Cleaning  Operations:  Team  Leader   -­‐ Ensuring  high  standards  of  cleanliness  and  all  proper  cleaning  procedures  and   protocols  were  always  compliant  and  up  to  date.     -­‐ Ensuring  infection  control  and  manual  handling  procedures  were  kept  to  a   high  standard.     -­‐ Performing  all  cleaning  duties  required  by  the  facility  in  a  timely  and  efficient   manner     -­‐ Ensuring  all  cleaning  equipment  was  properly  maintained  and  serviced   -­‐ Adherence  to  all  service  deliverables  in  the  Statement  of  Works  (SOW)  for   Cleaning  and  Housekeeping   -­‐ Conduct  cleaning  audits  in  accordance  with  the  agreed  schedule   -­‐ Deliver  and  assist  with  periodic  cleaning  activities  in  accordance  with   Cleaning  Management  Plans  (CMP)  and  deliver  specialised  cleaning  activities   in  accordance  with  approved  unscheduled  cleaning  activities   -­‐ Maintain  professional  communication  at  all  times  with  supervisors   -­‐ Coordinate  the  daily  activities  of  all  periodic  cleaning  staff   -­‐ Ensuring  administration  procedures  were  effective  and  meeting  reporting   schedules  including:   o Roster  management   o Ordering  products   o Stock  control   -­‐ Ensure  all  OH&S  policies  and  reporting  requirements  were  properly  managed   and  adhered  to  as  directed  by  the  Environmental  Services  Manager.        
  • 3. Security  Operations:  Team  Leader   Leading  a  security  team  effectively  in  the  following  procedures:   -­‐ Patrol  areas  of  the  hospital  and  providing  customer  service  to  all  the  general   public   -­‐ Responding  to  all  incidents   -­‐ Providing  support  to  the  healthcare  teams  in  ensuring  safety  issues  were   appropriately  responded  to,  reported  and  resolved   -­‐ Monitoring  of  critical  infrastructure,  personnel  and  patrons  in  public  areas   -­‐ Report  any  security  related  incidents,  hazards  or  unusual  occurrences   -­‐ Assisted  in  the  provision  of  emergency  First  Aid  when  required   -­‐ Compiling  the  daily  occurrence/incident  logs  and  conducted  appropriate   investigations  where  required  in  accordance  to  the  needs  of  the   Environmental  Services  Manager   -­‐ Compile  periodical  Security  Audit  Reports,  as  well  as  ad  hoc  reports  as   required   -­‐ Uphold  all  Federal  and  Territory  laws   -­‐ Responding  appropriately  to  all  fire  alarms     Project  Management     Adam’s  vast  portfolio  of  work  has  included  the  management  of  countless  client   specific  projects  and  he  has  a  wealth  of  project  management  experience,  which   includes  specializing  in  the  following  critical  project  management  areas:     - Project  Scheduling:  including  monitoring  project  progression  to  ensure  a   timely  outcome  on  all  project  plans.     - Resource  Allocation:  ensuring  and  negotiating  key  staff  and  personnel  are   assigned  the  appropriate  tasks  and  resources.     - Risk  Management:  Ensuring  risk  identification  and  appropriate  contingency   plans  are  in  place  to  minimize  risk.  Adam  will  always  ensure  risk  management   strategies  are  put  in  place  to  effectively  control  and  risk  that  are  identified.     - Budgeting:  Adam  ensures  a  strict  budget  is  consistently  monitored  and   tracked.  This  also  includes  budget  forecasting  and  ensuring  that  client  specific   processes  are  executed.     - Team  Management:  Ensuring  all  appropriate  staff  and  key  personnel  are   properly  trained,  equipped  with  appropriate  resources  and  monitoring   worker  performance  and  progress  on  project  tasks.     - Issue  Management:  Ensuring  that  when  unexpected  issues  arise,  minimal   disruption  to  project  tasks  and  action  plans  are  immediately  implemented.              
  • 4. Core  Strengths                    Leadership  &  Culture         Research  &  Development                    Frontline  Management         Business  Development                        Human  Resources         Emergency  Management       References     Peter  O’Connell  0413  450  095       Bernie  Furtado  0412  991  513   Senior  Operation  Manager  –  Wynnum  Retail     Head  Of  Operations  –  Retail  First     Angie  Morgan  0429  015  865         Mark  Selvey   Centre  Manager  –  CBRE         Operations  Manager  –  QIC           Testimonial